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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Prepping for the Holidays (Recipe Included!)

11/7/2023 (Permalink)

During the holidays, there are many things to be excited for: spending time with family and friends, honoring traditions (or starting new ones), and preparing food. Review the following safety tips to help make your holiday a safer one. And be sure to make it all the way to the end to get a not-so-secret holiday recipe from local owner Sandy Hastings that you can try this season!

Safe Cooking Practices

Thaw the turkey in the refrigerator, not on the counter, to prevent bacteria growth. Avoid cross-contamination by keeping raw turkey and its juices away from other foods.

Child and Pet Safety

Keep children and pets away from the cooking area to prevent accidents and burns. Secure cords from appliances to prevent tripping hazards. Make sure anything hot or unsafe for pets and children is out of reach or closely monitored.

Travel Safety

Make sure all unnecessary home and kitchen appliances are unplugged before leaving the house and to turn off your water before leaving. This can help prevent fires and water damages.

And remember that SERVPRO of Cape Girardeau & Scott Counties knows that emergencies don't take holidays. Should you need us, we have crews on-call 24/7 even on holidays. 

Sandy's Poppy Seed Bread

Need to take a dessert to a gathering? Not sure what to take? This sweet bread is sure to stand out. Owner Sandy Hastings has made this a staple. You can also bake it while listening to our team's favorite Christmas songs!

Prep Time: 20 minutes Bake Time: 1 hour + cooling   Makes 2 loaves

Ingredients for Bread

3 c. flour

1 1/2 tsp. salt

1 1/2 tsp. baking powder

1 1/2 c. milk

3 eggs

1/2 c. softened butter

1/2 c. oil

2 1/4 c. sugar

1 1/2 Tbps. poppy seeds

1 1/2 tsp. vanilla

1 1/2 tsp. almond extract

1 1/2 tsp butter flavoring

Ingredients for Glaze

1/2 tsp. vanilla

1/2 tsp. almond extract

1/2 tsp butter flavoring

1/4 c. unsweetened orange juice (no pulp)

3/4 c. granulated sugar

Directions

Preheat oven to 350 degrees.

Mix all ingredients for the bread in a mixer until well blended. Mix for an additional two minutes. Pour batter into two ungreased loaf pans. Bake at 350 degrees for one hour. While the bread is baking, mix all the glaze ingredients together.  When the loaves are finished baking, let them cool for five minutes and poke holes into loaves using skewers or a knife. Pour the glaze over the loaves.

Make Sure Your Commercial Team Is Prepared for a Weather Emergency | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

Business man holding an umbrella and briefcase with a dark thunderstorm behind him. If your home or business was damaged in a storm, call SERVPRO of Cape Girardeau & Scott Counties to get you back in action.

“Always be prepared” is not just a motto taught to young boys and girls in scouting—it is also a great principle to teach your employees. When you own a business, no matter what it is, you need to have a contingency plan for everything and anything in order to avoid losses. A prepared team is a resilient team that works well together.

As a small business owner, you need your crew to be able to overcome lots of different work-related challenges in order to stay afloat. While you prepare them to handle a multitude of different situations, make sure severe weather safety is also on your list.

Weather emergencies can strike fast and with very little warning—and the last thing you want is a panic-stricken staff. Get your team ready to handle any storm and keep business going.

Know Your Risk

One of the best places to start in preparing your team is by assessing the threats they could face. Getting to know what weather is common in your area and what kind of storms have damaged property near yours can help you create better plans for every situation.

Here in the Cape and our surrounding areas, tornadoes, severe thunderstorms, flooding and high winds can’t be ruled out during any season. While spring brings us the most volatile weather, our mild climate means these threats happen year round.

Cape Girardeau and the surrounding counties see enough severe weather that a multi-layer alert system, including 19 different sirens, has been installed.

The more you can learn about potential weather threats, including everything from tornadoes to flooding risks, the better you can be completely prepared for anything that could leave your building damaged or your staff threatened. Make sure you always have two ways of receiving weather alerts as well in order to respond as quickly as possible.

Make a Plan to Communicate

Communication is key when it comes to handling an emergency well. During a weather emergency, this can be particularly challenging as some systems may go down while the storm passes through.

Make sure every staff member has two reliable sources to receive weather alerts, including a battery operated weather radio. Create a plan to communicate how you will be taking action in order to keep everyone on the same page and moving in the same direction. This might mean creating a code that can be relayed around the office in order to get everyone out appropriately.

Plan Your Evacuation

Along with solid sources of giving and receiving information among your team, the best way to ensure a safety plan works is by practicing it often. Creating and regularly rehearsing an evacuation plan is key in making sure everyone in your building can get out safely and quickly. Make sure routes are well-labeled, and install emergency lighting that will work even if the power is out.

When exiting your building is not safe, make sure your team knows where to go. When you rehearse your emergency plans, visit your safe sheltering location so that everyone knows how to get there. Make sure it is also clearly labeled. Choose a room without windows and on the lowest level.

Not only does a prepared team respond well, they also can respond in a calm manner. Emergencies are scary for everyone, but when you know what to do you can keep stress levels lowered and clearly think through every step of your safety plan. Work with your team so that your emergency plan is like an extension of them, and your commercial team will be ready to handle any storm.

Don’t let extreme weather take control! If storms strike your business, SERVPRO® can help you restore your losses.

Storm-Proofing the Outside of Your Home | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

Empty parking lot with lots of greenery shown during a heavy downpour of rain. Have you been impacted by the unusual summer storm season? SERVPRO of Cape Girardeau & Scott Counties has your back when you experience water damage.

Wind, rain, hail, tornadoes, floods…the list of potential risks to your home from storms is long. While the extremes vary according to your location, there are always going to be threats you need to be prepared for.

Owning a home comes with a lot of responsibilities. On top of everyday maintenance and regular cleaning, you should also take steps to protect your home from the countless possibilities of damages that can come from seasonal weather threats.

Life in Tornado Alley means that while most of our strong storms in the Cape happen during the spring, we have to be ready for them year-round. It is not uncommon to have strong thunderstorms, flooding and high winds as well.

When it comes to avoiding storm damages, the best place to start is outside. Take the time to storm-proof the outside of your house so you can mitigate your risks and avoid costly repairs later.

Seasonal Preps

The good news about protecting your home from storms is that it doesn’t have to be complicated. Most of getting your home ready for the season can be worked into your regular routines. Get the family involved and make it fun while you work!

No matter where you live, strong winds and heavy rain are always a possible way your home can be damaged. Keep your trees trimmed, clean your gutters and remove loose debris often in order to avoid flying objects that could break windows or pooling water that could flood your basement. Don’t forget about your patio furniture, either—tie it down or have a safe place to store it when a storm rolls in.

Spend some time walking around your property and looking for gaps or deteriorated wood. By maintaining caulking around window and door frames, you can avoid potential leaks during a heavy rain.

You should also check your roof after every wind event and at least once every four months. Replace missing or loose shingles as fast as possible, and watch for openings around gutters, edges or any chimney area.

Home Upgrades

While most preparations for storms can be done cost-free, there are a few things you should consider adding or updating depending on the region you live in.

Storm shutters can be a great way to quickly protect your home, especially if your house is in an area where strong winds are common. You might also consider upgrading the windows themselves to thicker materials that can withstand a lot of abuse. In highly forested areas, gutter guards can help prevent clogged gutters and potential water damages.

Adding reinforcements to the bracing on your outbuildings or additional structural tie-downs to a modular home can also be a helpful way to keep everything where it is supposed to be during an intense storm.

Always have two ways to receive weather alerts, and identify a safe space in your home so that you can respond quickly when storms get severe. If you do experience damage, call us day or night. We are ready to get your home put back together fast.

Was your home damaged in a storm? Call us at SERVPRO of Cape Girardeau & Scott Counties to start restoration, 247.

Using Your Grill Safely | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

Man holding tongs above grill preparing food outdoors Have you had a barbeque gone wrong? Call SERVPRO of Cape Girardeau & Scott Counties to get your space back in shape.

Summer is the best time to get outdoors and enjoy your backyard morning to night. It is also the perfect time to fire up the grill and cook all your meals over the perfect flame. Before you light that flame, though, spend some time checking your equipment to make sure you can flip burgers and dogs as safely as possible.

Grills are one of the leading causes of backyard fires, and most of the time it is due to improper use. At SERVPRO of Cape Girardeau & Scott Counties, we want you to enjoy your time in the backyard as much as possible worry-free. Keep a burger warm for us while you are at it.

The Setup

While you are getting everything ready for your day outside, consider your setup to create a safe area for your grill. Grills should be in an open space, free of any overhangs. While most of us on the Cape have covered porches, your grill needs to be able to fully vent and shouldn’t have anything above that a rogue spark or overzealous flame could touch.

Another reason not to house your grill on the deck while you cook—the best place for cooking outside is at least 10 feet away from any structures. This can also allow you to create a no-kids, no-pets zone around the grill while you cook.

If you are cooking with charcoal, ashes should be cleaned out every time. Check the grill itself for holes, cracks or dents, and make sure there aren’t any buildups that could catch fire. For propane, you should check your lines and your tank before turning anything on. Make sure connections are tight and there is no sign of deterioration on the gas lines. Even a hole the size of a pin head could lead to a complete disaster.

Manning the Flames

Once you are set up and have inspected your grill for safety, it’s time to cook! Always stay close by your grill from the time it is lit until it is cool enough to touch. Keep a water source nearby in the event that your flames get too high, and make sure your fire extinguisher or a garden hose can be quickly and easily accessed.

As your food is prepared, it could be easy to walk away and show off the steaming plate of your hard work, but in order to prevent a mistake that could lead to a fire, hand off the goods and start shutting down the grill. Turn off the gas and any additional burners you might have been using, or close off vents in order to stop the oxygen supply to your charcoal.

As soon as it is cool enough to do so, remove ashes and dispose of them in a metal can. These can relight even when they aren’t glowing red anymore, so removing them from the source of heat altogether is the best way to stay safe. Stick close by the grill while it cools, and make sure it is completely cooled off before heading to bed or indoors for the evening.

Make this the summer of safety. Summer in Cape Girardeau and the surrounding area brings beautiful weather, so enjoy it in your backyard while keeping your family and your home safe from fire. If things do get out of hand, SERVPRO of Cape Girardeau & Scott Counties is available 247 to start restoration fast.

Don’t let fire damage linger in your home. Call us at SERVPRO of Cape Girardeau & Scott Counties for a fast restoration.

Steps to Take After Your Home Is Damaged by Water | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

Pool of water sitting on top of a herringbone patterned wood floor with furniture nearby If you discover water damage in your home or business, call SERVPRO of Cape Girardeau & Scott Counties right away.

Water is such an incredibly powerful thing, even in the controlled sense. In our homes, we pump it through pipes and can turn it on or off with the wave of a hand. And if you have been to the ocean recently, you have seen and felt the raw and powerful nature that water holds.

While it certainly plays a critical factor in our everyday lives, when water gets into all the places it shouldn’t be, it can create utter chaos. The Cape has seen its share of flooding from the Mississippi that certainly resulted in a big mess. And a flooded basement from a busted water heater, a leaky roof from a strong storm or a flash flood seeping in through your doors and windows will also leave your home damaged and your life upside down.

There are plenty of ways that you can prepare and protect your home from water damage, but there are some disasters that no amount of preparation can stop. The good news is that you have water damage restoration experts right around the corner that are ready to take care of your home night or day.

The First Steps

If your home suffers any kind of water disaster, the faster you can respond, the better your outcome will be. Water can sneak into the most hidden of places in your home, so locating the source of the water and drying the surrounding area fast will be the best way to keep things in control.

Once you have located the source, you should do whatever you can to stop the flow of the water. While a natural disaster may mean just waiting for the water to stop coming, a leak from an appliance or other internal source can typically be shut off. Get to know where your water shut-off valves are, as well as where your electrical shut-offs are.

Never wade into water with live electrical wires. Turn them off at the source before moving forward with tackling the water.

As soon as it is safe to do so, the next thing you should do is call SERVPRO®. We are available 247, so the time of day will never matter. The faster you can call us, the faster we can start your restoration and the less damage your home will incur.

How We Dry Your Home

Once you give us a call, we will immediately start assessing your situation over the phone. While we do so, it is a good idea to snap a few pictures of your damages. We will work directly with your insurance company to ensure the smoothest recovery process for you, and these photos can help keep the timeline of everything straight.

We will dispatch a team of experts to your home with industry-leading equipment to begin the drying process. Getting the water out and drying out soft materials is the first part we will tackle. It is our goal to restore as much of your property so that you do not have to replace it. As we dry out your home and your personal belongings, we will ensure that it is completely dry, sanitized and free of odors.

Our team can handle every aspect of your restoration, no matter where the water that damaged your home came from. If an area of your home was damaged beyond basic repairs, we can tear down and rebuild that area so that your house is exactly as it should be when we are done.

If you are dealing with more than an inch of water, you should always call in the professionals at SERVPRO. Stormwater and pipe failures require different kinds of response in order to be handled thoroughly and sanitarily, and our professionals are equipped to handle it all. With our team right around the corner, you can enjoy the incredible role that water plays in our lives without worry.

Do you have water damage in your home? Call us for fast and complete restoration.

What to Do After a Storm | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

Dramatic night shot of a home with visible roof damage from a recently storm and fallen debris Summer storms affecting your property? Call SERVPRO of Cape Girardeau & Scott Counties to restore your space in no time!

Even when you have plenty of time to prepare for it, the strength of a severe storm can completely overwhelm you. A strong thunderstorm can blow in and leave behind a wake of destruction in a matter of minutes.

Weather in the Cape can be a mixed bag, but we have certainly seen our share of storms. Thunderstorms can be common throughout the year, but tornadoes also become a threat we have to be prepared for during the spring and summer seasons. Flooding is also a very real possibility in our towns since we are so close to the Mississippi.

Taking steps to prepare ahead of time can go a long way in preventing extreme damages, but it may not stop them all. So, once you have safely made it through a storm only to discover your home is in less than top shape, what do you do?

Safety should be your top priority for yourself and your family. If you made it to your sheltering space with only a few minutes to spare, take a minute to breathe and maybe find some shoes or other proper clothing before starting to assess the damages.

Once you are safely able to do so, take a few steps to secure a quick and easy recovery and continue to keep your family protected.

Immediately After the Storm

After the storm has passed, continue to stay aware of potential rain, hail or lightning that could be lingering in the area. Keep your weather radio or other devices nearby in case another warning is issued. Make sure there is a clear path back to your safe space so everyone can move quickly if necessary.

Contact your loved ones if there is phone service available once the majority of the threat has passed. Text messaging generally works even when cell service is low. Make sure anyone you need to check in on knows the best way to get in touch.

If you are unable to reach them using technology, go check on your neighbors. Stay out of damaged buildings, but look for access points to help them safely escape or create a clear path for emergency services to reach them.

Take as many photos as you are able in order to begin documenting the damage done, and give SERVPRO of Cape Girardeau & Scott Counties a call. We can take your call 247, and your restoration process will begin the moment we connect over the phone.

As More Time Passes

The more time that passes, the more evident the work ahead of you will become. Continue to stay extremely cautious of both your surroundings as you move about and the weather. Watch for loose nails, boards and other hazards that could injure you as you begin to clean up. Keep your cell phone charged if you are able, or keep a battery-operated weather radio nearby in case things get rough again.

Do what you can to prevent any further damage, like tarping parts of your roof that have been damaged to keep water out or sealing off windows. These will be some of our team’s top priorities when they make it to your property, along with removing any standing water and drying out as much of your possessions as possible.

SERVPRO® works directly with your insurance company so you can rest assured that your claim is being handled correctly. Depending on the severity of your damage, you may need to secure a safe location to stay during the restoration.

Most importantly, do what you can to remain calm throughout the entire process. Storm damage can be devastating, but with a crew of well-trained professionals, your home will be put back together in no time.

If a storm leaves your home damaged, contact us for fast recovery. We’re here 247 when you need us.

When the Rain Starts Coming In | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

image of a large body of water during a rain storm with ripples caused by the heavy downpour Water damage in your home? Not for long with SERVPRO of Cape Girardeau & Scott Counties on the case!

Rain can be a calming treat that leaves the earth feeling refreshed, or it can pound down and leave behind puddles and drips in all the wrong places.

Of course, some rain is needed and incredibly welcome, especially in the heat of the summer. But when rain comes in hard and fast, often bringing strong winds with it, we can end up with a mess inside our homes.

At SERVPRO of Cape Girardeau & Scott Counties, we are here to keep you safe and dry through any kind of severe weather. With 247 availability, we are ready to dry out your home any time the rain starts coming in.

Hazards of Intense Rain

In the Cape, we know that the weather can turn pretty severe fast. Tornadoes are a common concern every spring and summer, and thunderstorms are possible year-round. Our neighborhoods are also susceptible to flooding with the Mississippi River so nearby.

When heavy rains begin, we know that the river could rise and flash flooding could happen just about anywhere. Intense rains have left roadways underwater and the ground so saturated that trees are at risk when strong winds blow through. In July 2023, we saw heavy rain storms blow through that left 1000’s without power.

With the threat of storms a constant part of our lives, we know that preparation is the best way to mitigate damage. That means keeping a close eye on the news stations any time a threat is lingering and getting to higher ground when the river starts to rise.

Staying Safe

When your home and your family are ready for storms, you can rest a little easier at night knowing that you can take quick action if something does happen. Make sure you always have two ways to receive weather alerts and that everyone in your family knows where the safe space in your home is. If a tornado is headed our way, you want to get to the lowest part of your home, but if flooding is predicted, you will need to move to a higher location.

Keep important papers stored in a safe space away from the ground, and consider moving any outside furniture in when heavy rains are predicted to wash through the area. Park your car in a safe location, and make sure you have gas in case an evacuation is ordered.

When severe flooding is predicted, move any items you don’t want to get wet to higher floors and consider turning the power off to your basement or lower levels if you are able. If you are unable to leave your home during a flood, shelter in a safe space and stay out of flood water. Call us as soon as it is safe to do so and we will head to your property to remove standing water and start drying your home right away.

Future Prevention Strategies

Even when you are well prepared, a storm can bring floodwaters or other damages so fast there simply isn’t anything you can do. If your home does endure flooding, working with SERVPRO® is the best way to get things put back together quickly.

We will work with your insurance agent to ensure your claim is handled properly, and once the work is done, we can even help you make some decisions about how to prevent another disaster.

If the grading on the exterior of your home was washed out during the flood, it might be ideal to bring in a professional to work on your landscaping. They can increase slopes and organic materials that will help keep water moving away from your home in even the heaviest rains.

For your basement, consider investing in a sump pump if you do not already have one, or if yours just couldn’t keep up during the last event. Sump pumps work to get water out in order to prevent your basement from flooding and stop damages to your foundation.

Keep SERVPRO on your emergency contact list, too. With industry-leading equipment and local, highly trained professionals, we make it our goal to dry your home and as many of your possessions as possible as fast as possible. We are your neighbors, and we want to ensure your home is put back together without further damage quickly.

We are here for all of your water disasters. Contact us day or night for a quick recovery.

The Basics for Safe Outdoor Fires | SERVPRO of Cape Girardeau & Scott Counties

9/19/2023 (Permalink)

campfire-style fire pit with flames emerging from the top of the logs on the dark green grass Bonfire season is upon us! SERVPRO of Cape Girardeau & Scott Counties has your back with these helpful fire safety tips.

It’s almost here, the most pumpkin-flavored part of the year—fall. As nights start to get cooler and trees start to get a little more colorful, we all look forward to spending a little more time outside as the heat and humidity of summer finally starts to break.

As nightfall also starts to come a little earlier, many of us will gather with our families around a fire. Sweatshirts and s’mores make for a wonderful family night, but while you enjoy sweet stories about the past (or scary ghost stories), make sure you are staying fire-aware.

It doesn’t take much for a small, seemingly contained fire to grow out of control and try to take over your yard and threaten your home. At SERVPRO®, we want to help you enjoy the fall season to the maximum by keeping your family fire-safe.

Tips for Starting the Fire

When you head out to start a fire, keep these tips in mind:

Do select a location that will be safe to start your fire. You should be in an open space a good distance away from any structures. Keep your brush pile and extra logs far enough away from the flames that they can’t catch fire from a rogue spark.

Do keep some water nearby. Grab a bucket or attach the hose before you start the flames and put them somewhere you can grab them quickly. If your fire pit or bonfire area is not near any sources of water, a pile of dirt and a quick way to toss it on the flames will help keep things from getting out of control as well.

Do take a look at the weather before you head out to start a fire. Don’t just check for the possibility of rain—if the wind is high, even a raised fire pit with a small flame can become very dangerous. While permits are not required for a backyard fire, check with your local city office for no-burn days before you get the marshmallows out.

Tips for While the Fire Is Hot

Once you have your fire going, be cautious of how you handle it.

Don’t use any kind of fuel except for treated woods. You might think a squirt of lighter fluid or a little bit of gas might not be dangerous, but it is. You can cause a burst of flames you are not prepared for and risk injury to yourself.

Don’t let the kids get too close to the fire. Use extendable forks if they are going to be roasting their own marshmallows, and set up chairs far enough away that no one can fall near the flames.

Don’t build the world’s biggest bonfire. Building a fire can be fun, and when you get it going, it can be tempting to grow it so that you can kick back for the rest of the night. Big flames can result in big embers that drift to something flammable and cause an even bigger problem.

Don’t head inside for the night until there are no sparks remaining. Glowing embers can still catch fire. Pour water or add dirt to the embers and make sure there is nothing so hot that it glows before you call it a day.

Wildfire Prevention

Unfortunately, most wildfires are caused by humans. If you choose to have an open flame outside, it is your responsibility to ensure the safety of the world around you. Keep your fires small, use the right kinds of materials and never walk away while they are still burning.

If things do get out of control and your property is damaged, call SERVPRO right away. We are available to start your recovery as soon as the flames are out so you can get back to sipping pumpkin lattes and watching the leaves pile up in your yard.

Fire can cause a lot of damage in a short amount of time. Contact us day or night for immediate assistance.

Fire Safety Basics for Kids | SERVPRO® of Cape Girardeau & Scott Counties

6/14/2023 (Permalink)

Young boy staring at a lit match being held between his fingers SERVPRO of Cape Girardeau & Scott Counties is here for you and your family if you experience a fire in your home or business.

It is such a joy to watch your children grow—to see the world through the eyes of a child again as they learn and grow in creativity and curiosity. While you help them learn, you must also help them stay safe, which means teaching them about scary things in not-so-scary ways.

Fire safety is an incredibly important lesson that children need to learn as early as possible. If a fire happens in your home, everyone will be scared, regardless of age, but the more prepared each member of your house is, the better the response will be.

Introduce fire safety to your children early and often in a comfortable environment so that they can take quick action if an emergency happens.

Explain the Dangers of Fire

In order for children to understand the gravity of a fire emergency, they need to first understand cause and effect. Talk with your kids about different ways fires can start in your home and how quickly they can spread. Show them some of the more dangerous areas of your home where a fire could start, like the stove or a fireplace if you have one. Make sure they know how to use these items carefully and safely, or to stay away from them all together.

Matches and lighters in your home should be stored in a safe place where small children cannot access them. If you have older children, make sure they understand these are not toys before allowing them to use them. Entire house fires can start from a single match.

Familiarize Them With Authority

As you explain some of the common causes of fires in the home, make sure you explain what a response to a fire would look like, including introducing them to firefighters and police officers. Show your children pictures of firefighters in all of their gear, or take them by the local firehouse to see trucks and gear in person.

Teach your children some basic emergency information, like their full name and how to safely crawl through a potentially smoke-filled room. Turn your smoke detectors on once a month so the kids can hear them, and walk them through what to do if they go off during an event.

Turn your preparations into a game in order to make your children comfortable and allow for some hands-on experience. Try seeing who can army-crawl the fastest, or roll across the floor in a stop, drop and roll contest.

Make a Game Plan Together

If you do not already have one, create an emergency exit plan for your family. Let the kids get creative with paper and markers as you draw out the fastest way out of each room.

Practice your exit plan when you test your smoke detectors every month so the plan is always fresh on everyone’s mind. Make sure your kids understand this plan is to be used in the event of an emergency only, and they should not otherwise be climbing out the windows!

Create a meeting place somewhere outside of your home, and gather the kiddos at it often so they feel safe there. Make it “base” when you play tag! Kids as young as age 5 should know how to call 911 and give basic information about themselves, their parents and their home. Help your kids memorize names and phone numbers to be used during an emergency.

Fires can cause widespread damage. Call us for a thorough and efficient restoration.

It’s Windy Out There! Prepare Your Home | SERVPRO® of Cape Girardeau & Scott Counties

6/9/2023 (Permalink)

Dense forest area with trees bending due to intense wind and rain If you've suffered from storm-related damage to your home or business, make SERVPRO of Cape Girardeau & Scott Counties your first call.

When a soft breeze whips through your hair on a hot day, it can feel like a sweet gift from the earth. You can’t see the wind, but it is one of those ever-present things we know we can count on being there—even when we may not want it to be.

While a cool breeze can leave you feeling great, when wind gets strong, it can be incredibly destructive and leave your home in complete ruins. Strong winds are often associated with severe storms, but they can blow even when the skies are blue outside.

Get to know more about strong winds and the damage they can cause, then take steps to protect your home and keep your loved ones safe.

The Different Kinds of Wind

More than half of reported damaging winds originate from thunderstorms, even more than from tornadoes. It’s a threat you shouldn’t take lightly.

We’re no strangers to heavy winds. In February, strong winds knocked down trees and took the awning off a favorite local spot, Mana Tea.

Thunderstorms come with a variety of threats, but the wind in these storms can commonly reach up to 60 miles per hour. At that speed, debris can be kicked around yards easily. Storms with high winds are a common occurrence in our area, particularly in the spring and summer.

Straight-line winds are one kind of wind that often result from thunderstorms. These can be wide-reaching winds of up to 100 miles per hour, and they can leave behind damages even in areas that don’t see any rain. Straight-line winds refer to any kind of wind that isn’t associated with rotation.

Tornadoes, like thunderstorms, carry a wide variety of threats. These storms are particularly damaging because of the different kinds of winds that come with them, and they can be a fairly common threat here in the Cape.

Tornadoes often contain straight-line winds, downdrafts and bursts called micro- and macro-bursts. All of these different kinds of winds add up to equal a total path of destruction for anything they come across.

Wind Damage and Prevention

Downed trees, blown-around debris and damaged power lines are some of the most common kinds of wind damage, but even an anchored mobile home can be severely damaged when winds are over 80 miles per hour.

One of the best ways to stay safe is to understand the different weather alerts associated with high winds so that you can act accordingly to seek protection. Securing loose objects that are outside permanently (porch chairs, trash cans, benches) is another way to prevent damage that you can do long before the wind starts blowing.

Keep your trees trimmed, and consider professional maintenance every five to 10 years to take care of particularly tall trees. Remove loose limbs in your yard frequently, as well as anything else that can become projectile objects in the wind.

Locate an interior room in your home where you can avoid windows if an alert is issued. You might also consider investing in storm shutters that can protect your home.

Once the winds have subsided, walk around your house and property to check for damage. Pay particular attention to your roof so you can replace shingles or other damage before water can start seeping in. Call SERVPRO® if you do have damage, and we will get your home back together quickly.

Has your home been damaged by wind? Call us and get things cleaned up fast.

Lurking Water Damage in Your Home | SERVPRO® of Cape Girardeau & Scott Counties

5/9/2023 (Permalink)

 img src =”bucket” alt = " blue bucket in the middle of the living area catching water falling from the ceiling ” > Think you may have water damage in your home? Here are some tips from SERVPRO of Cape Girardeau & Scott Counties to find the source.

Water can do a lot of damage in a very small amount of time. Even a little bit of water can result in devastating amounts of damage the longer it is allowed to sit, making hidden water damage particularly dangerous.

When you know how to find water damage, you can stop it before mold and structural issues start, which means you can also avoid needing costly repairs. Get to know some of the most common places water likes to hide out in your home, and make it a habit to check them frequently.

Some of these places include the following:

The roof. With lots of nooks and crannies, finding water leaks on your roof can be a real challenge. If you don’t get on your roof often, try to add checking it after every wind storm and at least once a quarter to your regular home maintenance.

While they often start out very slow, it's crucial to fix even small leak issues quickly. When your roof leaks, it can lead to damage on every level of your home, and it sets your attic up for pretty serious mold growth. Check for wet insulation regularly, and take action when there is excess moisture.

The bathroom. A space where you use so much water (and drip so much water) should come as no surprise as being a common spot for water damage. Leaks can still hide out in the bathroom, however, which means you need to look for problems regularly to prevent damage.

Look under your sink for puddles or damp walls, and make sure the sink faucet and tub faucet aren’t dripping. Feel around the base of the toilet weekly for water drips, and make sure your bathroom is drying completely out even after the steamiest shower.

Excess moisture or slow-running drains in the bathroom are another indicator of a hidden issue that could lead to mold and other damages.

Large appliances. If an appliance uses water, that appliance can leak. Leaky appliances can be especially challenging to discover, as the leak often originates underneath or behind the appliance.

Pull large appliances like your washing machine, dishwasher and refrigerator out away from the wall at least twice a year. Clean under them and check for soft spots in the floor, standing water or mold growth. These are all indicators that there is a problem with the water line.

Check for issues while you are using these appliances too. Listen for dripping noises, or take note of unexplained water drops on the floor. Every appliance has a different lifespan, but it is a good rule of thumb to replace anything that is more than 10 years old. This is a great way to stop problems before they ever start, as well as ensure your home has the safest items in it.

Dealing with a water emergency? Our SERVPRO specialists can be on the scene of the disaster ASAP to restore your water-damaged home!

The Trained Restoration Team You Can Trust | SERVPRO® of Cape Girardeau & Scott Counties

5/4/2023 (Permalink)

 img src =”team” alt = " group of 3 SERVPRO reps standing near a green semi truck at a work site ” > Is your home or business in need of restoration? SERVPRO of Cape Girardeau & Scott Counties is ready to help you recover around the clock.

Decisions about your home can be challenging. You have to consider your tastes, comforts, safety, costs and so many other factors. There are small decisions that might feel simple, like the color of your appliances, and there are major decisions to make, like who you will trust to repair your home if it is ever damaged in any kind of disaster.

Experiencing a fire or flood in your home can be a tragic experience no matter how much damage happened, making working with a trusted, trained and certified company so important.

SERVPRO of Cape Girardeau & Scott Counties is a locally owned business, and when you work with us you work with your neighbors. Our team is highly trained in all the latest restoration techniques and we have the certifications needed to ensure your project is completed to the highest standards.

We Adhere to Industry Trainings

Our team adheres to a specific set of standards called the IICRC standards, which means all of our professionals follow top tiered guidelines for cleaning and restoration. While we follow these standards in a number of areas, our main ones include:

  • water damage repair and restoration

  • fire and smoke damage recovery

  • mold remediation

  • carpet, upholstery and furniture cleaning

We also offer our employees the opportunity to train for a number of certifications. These trainings are self-paced, which means our staff can work on their own time to ensure they are completely absorbing all of the knowledge presented to them.

We Never Stop Learning

From the time we hire our staff, we begin training, and once employees have completed their onboarding, they can access a wide variety of continuing education and e-learning opportunities in order to never stop learning.

We also work hard to ensure that we have top-of-the-line equipment in order to ensure that any family in our community affected by a disaster can recover fast and completely.

Staying ahead of recently released information means that we can change how we do things according to the best possible practices. We utilize a lot of technology in our restoration process, and we make it our goal to keep up with any tech changes to ensure we have the latest tools, knowledge and materials to handle your home damage, regardless of size.

Why This Matters for You

When your home is damaged, you want things to get back to normal as fast as possible, which is why having a fully trained, certified and technically advanced restoration company right in your backyard matters! We can handle your restoration from the moment the disaster happens until you are completely satisfied with the finished project.

If you work with a company that is not certified or well-trained, you could do more harm than good in the end. Repairs might not be completed the way you want, and you may end up with more assets lost than restored. When you choose SERVPRO of Cape Girardeau & Scott Counties, you are in the best possible hands.

When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.

Have water damage in your home from an appliance? SERVPRO of Cape Girardeau and Scott Counties is always on call ready to help,

4/12/2023 (Permalink)

water heater showing a leak underneath it Have water damage in your home from an appliance? SERVPRO of Cape Girardeau & Scott Counties is always on call ready to help,

Maintaining Appliances That Can Cause Water Damage | SERVPRO® of Cape Girardeau & Scott Counties

The clink of ice, a cup of cold water straight from the fridge, clean laundry and dishes…could we function without the appliances in our home? While these units make our life easier, they also pose a risk of leaking from the water lines that make them work, making your home susceptible to damage.

Water damage that originates from an appliance can be challenging to find, as they often are slow leaks and can be hidden underneath the appliance itself.

When you know what to look for and you are able to act fast, however, you can mitigate your losses and get back to enjoying the appliances for their intended use.

Regular Maintenance

In order to prevent water damage, you have to look for it regularly. Use your hand to feel for wet spots around and under appliances as often as you clean in order to fix things quickly.

When an appliance leaks, it is often hidden underneath, so keep an eye out for unexplained drips in the floor. Move your appliances every so often to clean underneath them and check for mold growth or soft spots.

Your HVAC is another appliance that can often cause a leak inside or outside your home. You should have your unit professionally serviced once a year and change your filters every few months, but also check for moisture near vents and puddles of water by the exterior unit. These are both signs there is a leak somewhere, and it could be causing unseen damage or mold.

Check your water heater, too. This is one of the most common sources of water leaks in the home, and it can easily be forgotten until something stops working. Treat it like all your other appliances and watch for signs of leaks regularly.

Yearly or Long-Term Maintenance

Watching your appliances weekly or monthly means you can catch any problems early and stop damages before they become extreme. In addition to this, you should also get your appliances serviced according to their manufacturer guidelines. For some of your larger items, this likely means bringing in a professional, but there is also some long-term maintenance you can do on your own.

Look at hoses and other tubes on your refrigerator, dishwasher and washing machine. Check for signs of wear and tear like holes or kinks. Replace aging material to avoid problems, and upgrade your appliances altogether every 10 to 15 years.

Appliance leaks can start small but lead to massive damage when they aren’t caught and fixed fast. Enjoy your cold cup of water and the smell of fresh laundry with ease knowing that water damage isn’t hiding out anywhere in your home.

Have water damage in your home from an appliance or another source? Our team is here to help, so call us day or night.

Dealing with the aftermath of a commercial fire? SERVPRO of Cape Girardeau & Scott Counties is your local restoration expert.

3/27/2023 (Permalink)

img src ="extinguisher" alt = "two fire extinguisher hanging on a tan interior wall  " > Dealing with the aftermath of a commercial fire? SERVPRO of Cape Girardeau & Scott Counties is your local restoration expert.

The Basics of Fire Safety in the Workplace | SERVPRO® of Cape Girardeau & Scott Counties

There is no such thing as a good emergency, but when you don’t anticipate and plan for what could happen at work, you can create a more dangerous situation. If your commercial building ignites in a fire, you want to be able to rest assured every step was taken to ensure your staff and your property’s safety.

Starting with basic fundamentals of fire safety, like how to handle fire extinguishers, is a great way to introduce the subject to everyone who has access to your property. Very few people have actually been trained to use an extinguisher, and they only take a few simple steps.

Create a commercial safety plan that keeps everyone safe and business running.

Start With the Fundamentals

Installing proper safety equipment throughout your building is crucial in creating a safe atmosphere. When you have fire extinguishers, OSHA rules state that someone in the building must be trained to use them.

Not only should you instruct your staff on how to operate fire extinguishers, but you should also ensure they are aware of the different kinds of commercial extinguishers there are.

As a first step, start by simply showing your employees how to hold and aim an extinguisher. Make sure they understand they should first get a solid grip on wherever they are pointing, then they can pull the pin and squeeze the handle. A sweeping motion is the best way to thoroughly put flames out, and you should include in your instructions to stay six to eight feet away from the fire.

The acronym PASS is a great way to remember each step of the process. Review the process at least once a year with regular staff, and make sure it is also included in any kind of onboarding when someone is hired.

While you should make sure that everyone in your building has access to basic fundamental training for fire safety, you may also want to assign specific roles to staff members that can be relied on in different areas of your property. This ensures if an emergency ensues someone is tasked with handling a floor or other intentional area, which can aid in mitigating extreme losses.

There’s a Time and a Place

In staff training, it is important to address specific situations your building or company could potentially face. If you have a commercial kitchen, handling grease fires should be addressed in order to ensure the correct method and extinguisher is used. If you have a warehouse or work with chemicals, understanding what to do if a fire erupts can prevent losses.

As with any safety training, it is crucial to always put the priority on protecting life first. A fire extinguisher can do a lot to prevent damages and control a situation, but fires move quickly and can easily become out of control. Make sure your employees understand when and how to evacuate in order to keep themselves safe.

Clearly mark exits, and include a location to meet and numbers to call if an evacuation is required.

Creating a workplace safety plan can give you peace of mind as an owner or manager knowing that your people and your assets are protected. Practice your plan often, including the basics, to ensure the best possible response any time there is an emergency.

Dealing with the aftermath of a commercial fire? Our SERVPRO specialists can restore your losses and return your workplace to its pre-fire condition.

SERVPRO of Cape Girardeau & Scott Counties team is always here for you, if you experience any storm damage call us right away.

3/15/2023 (Permalink)

img src ="sky" alt = "dark stormy clouds forming into a spring storm " > SERVPRO of Cape Girardeau & Scott Counties team is always here for you, if you experience any storm damage call us right away.

Showers, Flowers and Spring Water Damage Prevention | SERVPRO® of Cape Girardeau & Scott Counties

The most magical time of year is right around the corner—spring! You can finally start pulling out lighter clothes and putting away heavy jackets, but don’t forget to also start preparing your home for the additional rain and potential for severe weather.

When you start your spring-cleaning inside, start thinking of ways you can also do some cleanup outside in order to protect your home from damage. Take care of the most vulnerable places and avoid costly damages.

Clean It Out

As we emerge out of the cold season, it is crucial to clean up any built-up debris that may have accumulated. A winter that has seen large amounts of rain along with a little ice and snow could have caused gutters filled with leaves and other debris. Use the warmer days to make sure both the gutters and the downspouts are cleared so that rain can flow away from your home.

Warmer weather is also a great reminder to walk your property and ensure that HVAC vents and dryer vents are free of any blockages. All the rain we have had over the season could have forced leftover leaves and loose limbs into piles that will need to be removed to prevent both water and fire damages.

Check your outdoor faucets as well. While you should keep covers handy in case of a late freeze, look for cracks or leaks in your pipes. These little issues can become big problems when left unchecked and not corrected quickly.

Fix Issues Fast

Because we spend so much time indoors during the winter, it can be hard to catch developing issues to our roof or foundation. Choose a warm week early in spring to inspect your roof for loose shingles. Check around your chimney flashing, as well, since this is often one of the first places to leak.

Minor issues on your roof can lead to leaks that drip through your attic and damage the rest of your house. It is not unusual to see strong storms early in the spring season, including those with high winds and potential tornadoes. For this reason, it is important to quickly address problems in order to prevent a disaster when the weather turns severe.

Get Ready for the Water

Along with your roof, you should prepare the lower level of your home as spring rains can leave your basement at risk for flooding. If you have a sump pump, get it inspected while the weather is still cold for the peace of mind knowing that water will be continually moved out of your home. Check for clogged drains and make sure walls, windows and doors are still well-sealed to avoid additional moisture as well.

Restock your family emergency kit, and practice your safety plan. Take out your winter gear and replace it with ponchos and other items to help you deal with excessive rain.

Update the batteries in your flashlights, and make sure you have two ways to receive weather alerts. Severe weather is extremely common in our area during spring, and it can pop up very quickly. Make sure you and your family are always ready to move to safety when necessary.

While there are a lot of ways you can prepare your house from spring and the excessive rain that often comes with it, water damage might still happen. SERVPRO is the around-the-clock team that can respond to your property and start the drying process fast. We have all the training and equipment to save as much as your property as possible, and it is our goal to stop damage fast so you can get back to life.

Got water damage? We are here to help 247 and can restore your home quickly.

Experienced water damage in your commercial building? SERVPRO of Cape Girardeau & Scott Counties can help you get dried out quickly.

3/6/2023 (Permalink)

img src ="mold" alt = "corner of interior wall showing signs of black mold from water damage" > Experienced water damage in your commercial building? SERVPRO of Cape Girardeau & Scott Counties can help you get dried out quickly.

Commercial Building Water Damage | SERVPRO® of Cape Girardeau & Scott Counties

Water is one of the leading causes of damage in commercial buildings. Something as small as a leaky toilet can leave a building in utter chaos, especially when it is allowed to leak long-term.

Catching every leak or drip in a commercial building, especially a large one, can seem like an impossible task. However, when you know the most water damage-prone areas, you can be a lot more proactive about preventing damages.

3 Common Sources

When you own or manage a business, there is no such thing as a good disaster. Experiencing water damage could lead to a shutdown that causes loss in business and costly repairs.

Get into the habit of keeping a close eye on the locations in your building that are most often the source of water damage. Assign staff to check them regularly as well so that you can stop damages before they get extensive.

1. The roof. A leak in your roof could be the result of a storm or from wear and tear. When water damage starts at the roof, it can lead to problems on every floor of your building when it isn’t caught early on. Clear your gutters regularly, and check your roof after every storm. Keep up with regular maintenance and replace shutters as needed.

2. Bathrooms. Leaks in your pipes can be as small as a pinhead. Toilets and sinks are a common source of issues, as they account for 15% of total water loss in commercial buildings. Make sure checking pipes in every bathroom is assigned to your maintenance crew so that leaks are caught in a timely fashion.

3. Water heaters/HVAC/boilers. If you have a large appliance that has a water line, there is the potential for leaks. Clogged drains or loose pipe connections are regular culprits, and they can be tricky to spot due to the size of the appliance. Watch for puddles near the units, and take note of any drops or rises in your building’s water pressure. These are both signs of an issue that you can fix before damages set in.

Take Preventive Steps

While you can’t stop a flood from a natural disaster, most other water damage can be controlled when you know how to respond. Take the time to prepare your building and your staff so that you can mitigate your risks if an event should occur.

Build a plan for maintenance that is used and reviewed consistently to avoid water damage from plumbing.

If you don’t know where to begin, let SERVPRO help you create a personalized Emergency Ready Plan that will break down every step to take in the event of a disaster.

Don’t forget staff kitchens and other fixtures throughout your building as you create you maintenance plan to ensure they are checked often. Make sure several people that regularly access your building know where to find water shut-offs and can act quickly during an internal emergency.

Timing is crucial when it comes to water damage. Take every step you safely can to control the initial situation, then call SERVPRO. Our team is available to respond 247 to your call. It’s our goal to get your restoration completed quickly so you can get back to work.

Experienced water damage in your commercial building? Contact us to get dried out quickly.

 

For quick repairs following a fire, get in touch with our team at SERVPRO of Cape Girardeau & Scott Counties.

3/6/2023 (Permalink)

Call SERVPRO When the Flames Are Out | SERVPRO® of Cape Girardeau & Scott Counties

There are lots of disasters that can do a lot of damage to your home or business, but suffering a fire can be completely devastating. Fires move fast after they start, and they can destroy everything in their path until they are stopped.

Experiencing a fire can leave you feeling completely overwhelmed as you try to figure out where to even begin cleaning up. The good news is that you have a partner in SERVPRO that will walk you through every step of the restoration process.

Our Initial Move

Once your family is safe and the flames are out, make your next step calling our expert team.

You can call us day or night and we will start gathering information right away in order to create a unique plan that will put your home or business back together. Once we have connected over the phone, we will put a team together and on their way to your property with all the necessary equipment and knowledge to start cleanup as soon as they get there.

When we arrive at your property, we will perform a thorough inspection. Fire can do damage in rooms that experienced no flames, but we will ensure that every bit of smoke or soot is completely cleaned up.

Time to Get to Work

Response time is crucial in any disaster in order to stop additional damages, so our team’s first step after inspection will be to secure your home and lessen the effects of the fire. We can board up your windows or tarp your roof as we start drying out the water used to extinguish the fire.

With top-of-the-line equipment, our team will begin removing smoke and soot damage from walls, ceilings and floors. We will clean and sanitize any surface that is damaged while also removing lingering odors.

The Most Crucial Step

While we refer to the entire process as a restoration process, we actually don’t start this step until the initial cleanup is complete. Once damage is removed, we can then replace drywall, paint walls or replace flooring as needed.

If a total reconstruction is needed, we can handle that as well. Anything required to put your home or business back exactly as it should be can be tackled by our team. We have the tools and experience to put your life back together.

For rapid repairs following a fire, get in touch with our team at SERVPRO of Cape Girardeau & Scott Counties! We will work as quickly as possible to return you to a safe and fully restored property.

 

Safely Heating Your Home All Winter | SERVPRO® of Cape Girardeau & Scott Counties

1/24/2023 (Permalink)

img src =”heater” alt = "a small electric heater in a living room” > Call SERVPRO of Cape Girardeau & Scott Counties if you experience any smoke, soot or fire damage.

By now, the weather has let us all know that winter is here and ready to stay. It’s likely you have switched your home to heat full-time now, and probably stocked up on firewood as well.

These are certainly regular tasks we all do; however, if you do them without proper preparations, you could be setting yourself up for a fire disaster.

You deserve to stay warm and cozy all winter. Take action to ensure your equipment runs well and your home stays safe.

Furnace Basics

Furnaces are one of the most common heating systems in homes around our area. In order to function properly long-term, your furnace will require regular maintenance.

Since our cold weather arrived in October this year, there is a good chance you have already given your system a solid inspection. If you haven’t, take the time to clean it thoroughly and make sure it is clear of excess dust.

If you haven’t already done so, you should also replace the filter in your unit. Every 90 days is typically the recommended timeframe for this, but you may want to increase that if you have four-legged children. Use the start of each season as a reminder to change the filter and ensure everything is running well.

The air filter not only helps keep your unit running properly, it also helps clean the air inside your home of dust and other particles that could contribute to your allergies.

Fireplace Safety

Fireplaces can be real statement pieces in your home, and offer the benefit of warmth and coziness. They can be huge fire risks, though, when they are not cleaned and inspected regularly. Both wood-burning and artificial fireplaces that have a chimney or piping need servicing every season.

Wood-burning fireplaces should have ash and soot cleaned, and the chimney and flue should be inspected to ensure there is nothing creating a blockage. Artificial fireplaces need regular dusting, which should include any removable logs and the exterior covering you may use.

Portable Heaters

Space heaters are a great way to heat a room quickly, especially early in our winter season when the temperature often takes a lot of swings. They do pose a high fire risk, though, so you will need to use them wisely.

Space heaters should be run on a flat surface at least three feet away from any materials. Never leave them running while you sleep, and always plug them directly into a wall outlet. Anything with a heating element requires a high power load that extension cords are not designed for.

Teach your children how to stay safe around space heaters and other heating units. Install child proofing that will keep the youngest and the furriest safe. One single accident can leave your home in complete chaos. Enjoy the cozy season with a fuzzy blanket and the security of knowing your home is fire-safe.

If you experience fire damage this season, give us a call at SERVPRO of Cape Girardeau & Scott Counties for immediate assistance. We’re here 247 when you need us!

Protect Your Home From Water Damage in the New Year | SERVPRO® of Cape Girardeau & Scott Counties

1/10/2023 (Permalink)

mg src =”water” alt = "water failing from a sink do to a clogged drain” > Have water damage in your home? Contact SERVPRO of Cape Girardeau & Scott Counties for quick and professional restoration.

A new year means new possibilities and the opportunity to plan for big and small projects that will make life just a little easier. This year, let one of the small projects you focus on be protecting your home from water damage by adding simple changes into your regular routines.

Water is one of the top ways homes are damaged, and a hole the size of pinhead can cause extreme damages overtime. Make a resolution to protect your home and avoid the need for costly repairs.

What Causes Water Damage?

In order to prevent water damage, you need to understand how it starts. Water leaks can come from inside the home or outside of it.

Gutters and heavy rains are two of the common sources from outside, while bathroom fixtures and large appliances are often leak sources from inside.

When pipes wear out or caulk around doors and windows break down it can lead to excessive moisture. Left unattended, this buildup of moisture can lead to mold growth or even cause rotting in your floors and walls.

If an appliance with a water source begins to leak, it can cause rusting or even a complete failure if the drip affects electronic components of the appliance. The faster you are able to catch a problem where it starts, the more you can decrease the risk of damages.

How to Prevent Damage

A little bit of water can do a whole lot of damage, but you can take steps to prevent total disasters. Finding a leak early will always be the best way to stop damages, and by adding preventive steps to your regular routines, catching an issue quickly will be simple.

To find water where it shouldn’t be, check your bathroom and kitchen for signs of mold growth or wet spots. The next time it rains, make it a point to run your hand around window seals to feel for moisture. Give the kids a reason to ask what you are doing by sniffing your home for musty odors.

Keep a close eye on your roof once a month or after a wind event to check for missing or loose shingles. In our moist environment, you should also note any soft spots in your roof that could lead to damage in your attic.

Make sure your gutters and downspouts stay clear year-round so that water can flow away from your home during a storm.

Living near the Mississippi River means we are consistently keeping an eye on river levels. Use your landscaping to ensure water is flowing away from your home and into the proper drainage channels in order to aid in flood maintenance. Add soil to increase the grading and sloping in your yard as needed.

Adding these simple steps into your everyday life can mean mitigating potential damages from water and saving yourself from the need for costly repairs. Plus you can feel great about finally making a resolution you kept!

Have water damage in your home? Contact us for fast, professional restoration back to preloss condition.

SERVPRO Can Handle Odor Removal | SERVPRO® of Cape Girardeau & Scott Counties

1/9/2023 (Permalink)

< img src =”cleaning.jpg” alt = "a SERVPRO crew setting up machines to clean a kitchen " > If you experience an odor or any other damage inside your home, call SERVPRO of Cape Girardeau & Scott Counties day or night.

SERVPRO’s network of experts across the country offer cleaning and restoration services that will meet the needs of every home and business after they have been affected by mold, water or fire. You may not realize that odor removal is another professional service that we are available to handle the moment you need it.

When it comes to handling damages after a disaster, the road to recovery may become long, tedious and full of stress. The way your home smells once all is said and done might be the last thing on your mind.

Unfortunately, with every kind of a disaster, there is usually an odor issue that comes along with it. Even a home that looks sparkling clean and bright and new could have hidden smells that will only persist if remediation isn’t handled promptly.

If you spend most of your days wondering where that smell is coming from, it might be time to call in the pros and kick odors out of your house permanently.

Odor Removal Techniques

Odors are caused by airborne chemicals, gasses and other tiny particles. The source of the odor will need to be removed, and then a mixture of deodorization techniques and various products can be employed in a scientific fashion to wipe the smell out completely.

Some of the products that are commonly employed in odor removal include:

Masking agents. Masking agents do not remove odor; instead, they cover the smell in order to allow our professionals to work in a more pleasant atmosphere as they execute their plan to eliminate the odor altogether.

Filtration agents. Highly absorptive compounds are often employed on soft surfaces like furniture and building material to such the smell out. They also trap and filter odors in the air.

Disinfectants and sanitizers. These products kill odors at the source by eliminating bacteria and fungi that are responsible for releasing the smelly air particles.

These are not the only techniques or products that will be used in the process of remediating odors, but they are commonly used in the restoration process.

The Signature 4-Step Process

The process SERVPRO uses for removing odors has four main parts:

1. Remove the source. Odors cannot be eliminated until the source has been identified and removed. Our experts will first seek out the source in order to stop the spread of the smell.

2. Clean residue from surfaces. Once the source of the smell is removed, anything affected will need to be thoroughly cleaned and deodorized in order to stop the unpleasant smells.

3. Recreate what caused the odor. When we are ready to deodorize, we will deploy it in a similar manner as it was originally caused in order to penetrate all the same surfaces. This means that if the odor is a result of smoke damage, we will use “deodorizing smoke” to eliminate it.

4. Seal exposed surfaces. When a space has had a significant event, sealant may be necessary to block odors rather than remove them. This step is used when odor removal becomes too costly or is not practical to complete.

Effective odor removal will always require fast action. If your home or business faces an emergency situation that leaves behind nasty smells, we can respond quickly to mitigate extensive and deep damages. SERVPRO of Cape Girardeau and Scott Counties is locally owned and operated, which means we are just around the corner when you need us.

If you experience an odor or other damage inside your home or business, call us at any time, 247. We have the training and equipment to quickly get your property back in operation.

The Many Ways Water May Enter Your Home | SERVPRO® of Cape Girardeau & Scott Counties

1/4/2023 (Permalink)

< img src =”water.jpg” alt = "a white ceiling showing signs of water damage from a leak " > If you experience any water damage inside your home or business, reach out to SERVPRO of Cape Girardeau & Scott Counties.

Water could be seeping into your home largely unnoticed. If you have noticed a musty odor or cracks and stains in the walls, you could have a leak somewhere causing havoc and leading to foundation issues.

Extra moisture can also cause your interior appliances to rust. There are several signs to check for when investigating your home for leaks, but the most obvious one will be puddles on the floor.

Water can do a lot of damage, so the more you know about where it comes from and what to do about it, the safer you can keep your property.

Water Fixture Leaks

Your water fixtures are a common source of leaks in the home. A hole in the water supply or worn-out caulk around sinks, tubs, showers and toilets can lead to water seepage and wall damage.

Get into the habit of checking around these areas every time you clean. If you catch any signs of water in the wrong places, take care of it right away. A small leak can lead to the loss of thousands of gallons of water each year.

Water From Appliances

Appliances are another common source of water leaks in the home. Refrigerators with ice makers or other water sources and dishwashers are high-risk appliances for unseen leaks that could lead to floor damages and the need for extensive and costly repairs.

In order to check for a leak with large appliances, unplug them and pull them away from the wall. Check behind and under them for standing water, damp spots or mold growth. Call us right away if you notice any issues to get things taken care of quickly and correctly before damage can get worse.

External Sources

Not all water damage happens internally of course. External sources can also lead to either a slow leak through windows and doors or a sudden flood in the basement when the weather turns severe.

Living near the Mississippi River will always come with a flood risk. While our levee systems protect from catastrophic flooding, the river and tributaries still overflow. Heavy rains are also a threat in our area that often lead to saturated soils and damp basements.

You can take steps to manage these external leak sources. Prepare your home and keep it well-maintained in order to protect your property and keep water out.

Your first step in protection should be keeping a close eye on gutters, downspouts and your roof. Clean leaves and other debris out of your gutters and away from your downspout in order to prevent overflows that could trickle through your roof, walls and into your foundation.

The seals around your windows and doors are another weak point you should check on a regular basis. Loose or decayed seals allow moisture inside your home that could cause mold growth and other damages.

Additionally, update your landscaping to ensure there is a slope away from your home to keep water flowing in the right directions. Use soil or other organic materials to protect your foundation and prevent excess moisture. When your home is protected, you can rest easy with the knowledge that you are prepared for anything that comes your way.

If you experience water damage inside your home or business, call us, 247. We have the experience and equipment to get your property back in working order fast.

Winter Is Coming. Are You Ready? | SERVPRO® of Cape Girardeau & Scott Counties

11/21/2022 (Permalink)

side by side view of a hot and cold thermometer If you experience damage due to a winter storm, call SERVPRO of Cape Girardeau & Scott Counties. We have the experience and equipment for any issue.

The winter season may officially start on Dec. 21 in 2022, but if you travel across the nation, it will look very different each place you go. While our temperatures have started to fall, areas like ours tend to slip into winter quietly with mild and comfortable weather. Other areas take a headfirst dive into winter with snow and ice that starts early and stays late.

Anywhere you live will have unique challenges in the winter as the weather brings different threats to your home that could send your family out into a chilly (or rainy or foggy or snowy…you get the picture) night.

When you know what to anticipate, you can prepare your home and loved ones for the season and mitigate the chances that your home will be damaged in a winter storm.

Winter Around the Nation

Snow-filled, cold, drenched and mild are all words that have been used to describe the winter weather forecast across the nation this year, and when you split the United States into two halves, you can clearly see who can expect what.

In some parts of the East Coast and the Midwest, winter is expected to bring freezing temperatures and heavy snowstorms for almost the entirety of the season. Out on the West Coast, winter will be much more mild as temperatures only drop a little and rain dominates over snow.

Things could look slightly different than these two predictions region to region, but it is always best to be prepared for everything in order to protect your property and the ones your love the most.

Winter Around the Cape

Our weather in the Show-Me State is always a bit unpredictable, but we can anticipate winter being colder than normal with the chance to see more snow and less rain throughout the season.

November could be one of the coldest months, but we will likely be dealing with the winter season well into February. We typically average 10 inches of snow in a three-month period in the Cape, which can sometimes lead to a swollen river. The more prepared we are now, the better we can weather the season.

Get Prepared

In order to get yourself prepared, there are a couple of steps everyone should take ahead of the season. The first thing you should do is get familiar with the different kinds of winter storms. that could blow through the area.

Next, make sure you always have two different devices on which you can receive weather alerts, including one that doesn’t require external power in case a storm knocks out your electricity.

A kit with emergency supplies is another great way to prepare for the winter. Store this in a safe space near an interior room, and review its contents periodically. Pack one with seasonally appropriate supplies for the car as well in case you are ever caught out in the cold.

Even if the temperatures don’t drop to extreme lows, adding some weatherproofing to your windows and doors is a great way to protect your home from moisture invasions and lower your electric bill. Cover your outdoor faucets as well as our colder months approach to avoid frozen pipes.

Your roof does a lot to protect your home year-round, but take a special look at it before winter really sets in and repair anything necessary. Trim trees that are near your home, seal windows and doors and consider adding a little extra insulation to your attic to make a big difference in how well your home weathers the storm.

The magic of winter can wrap you in a big cozy blanket with a steaming cup of hot chocolate when you know your home is ready. Put SERVPRO in your emergency contact list and use our 247 availability anytime your home is damaged in a storm for a fast cleanup that gets you back to all things comfy.

If you experience damage in a winter storm, call us. We have the experience and equipment to get your home back to normal

Decorating Basics for Fire Safety | SERVPRO® of Cape Girardeau & Scott Counties

11/7/2022 (Permalink)

a small Christmas tree in front of a burning fireplace Should a fire issue pop-up during this holiday season, SERVPRO of Cape Girardeau & Scott Counties will be on call ready to assist.

Isn’t this a beautiful picture: glowing holiday lights, sweet smelling pies and music wafting through the air? This is the time of year to catch the lights at the Nature Center or grab a sweet gift at the Christmas Craft Fair.

The holiday season is so full of magic, but it is also one of the top seasons for home fires.

You can take preventive steps and decorate carefully to ensure that your home stays safe. Enjoy every moment of the season with your family peacefully when you know that your home is safe from the risk of fires.

Top Seasonal Hazards

There are an average of 790 structural fires responded to each year that are started by decorations.

Many fires started when a decoration was hung or placed too close to a heating source like a fireplace or space heater. Christmas trees and candles are also frequent causes of blazes that can completely ruin your holidays.

If you keep a live tree in your house, water it frequently and sweep up any fallen needles. Check for fire-resistant tags on artificial ones, and if yours is several years old, consider replacing it. Don’t overload your power strips or outlets, and turn your decorations off in the evening and when you are away from home.

Take Preventive Measures

Remember that line, “The stockings were hung by the chimney with care? Use that line as a motto when you hang items around your home and avoid putting anything near an open flame.

There are an average of 20 house fires a day that originate from a candle. Always blow them out when you leave the room and burn them away from any materials. If you have a fireplace, make sure it is inspected and cleaned before you light it.

Any decorations you place outside should be rated for the outdoors. String lights should be hung tightly with insulated nails to avoid brush fires. If there are local guidelines in your area that dictate outdoor decorating safety rules, be sure to follow them.

Check the batteries in your smoke detectors while you are decorating, and make sure you have plenty around your home. Talk with your family about your emergency fire plan, and write down SERVPRO’s number to make a quick call in the event that your home is damaged during a fire.

Have smoke or fire damage in your house? Contact us today to get cleaned up fast.

Commercial Water Damage in Your Business | SERVPRO® of Cape Girardeau & Scott Counties

10/20/2022 (Permalink)

a zoomed in view of a wooden floor showing signs of water damage SERVPRO of Cape Girardeau & Scott Counties are your local commercial restoration company. We will always be here to help clean up and get you back in

The impact that a flood can have on your commercial property is huge. Flooding can originate inside or outside, and even a small flood can create complete chaos.

Burst pipes, a leaky roof, a flooded bathroom or backed up sewer can destroy your inventory, shut down a floor or even cause the need for the entire building to be shut down.

Natural causes can also have the same devastating effects. Living so close to the Mississippi River and its tributaries, we understand the constant threat of flooding.

Even with the recent updates to the flood wall, the more prepared we are before a flood happens, the safer and faster we can respond. That means keeping your business on track no matter what happens.

Know Your Building’s Layout

Learning the layout of your building is one of the best ways you can mitigate and protect it from water intrusion. Know where the shutoffs are for the sprinkler system, restrooms and even the main water valve so you can turn water off quickly when there is a leak or other failure.

Make sure multiple people in your building know where these valves are, and train them to respond quickly when there is an emergency.

Know the Types of Water Involved

When your building does take on water, it is important to understand the source of flooding and the kind of water you are dealing with in order to keep everyone safe.

White water. White water is the kind of water that comes from plumbing issues. This type of intrusion is not considered dangerous and in small amounts can be handled on your own.

Gray water. When a toilet tank or sink overflows, it results in a gray water flood. This water is considered contaminated, but it is not dangerous.

Black water. Storm flooding and sewage backups are the most common sources of flooding that are considered toxic. This kind of flood requires a professional response in order to be handled safely.

Take Action Quickly

When a flooding event occurs, timing is the most crucial part of mitigating damages. Find the source of the water and shut off any plumbing valves involved.

Open as many windows and doors as you are able in order to increase air circulation, and alert everyone in the building to avoid the flooded area.

Once you have gotten a handle on things, start documenting as much damage as you can see. Pictures and notes will not only help when you work with your insurance company, but they can also help you determine areas of your building that may need additional reinforcements to prevent another event.

Remember to Be Patient

The damage that you can see in a flood is likely only part of the overall destruction. Check for signs of hidden damage by watching for wet wall studs, buckled floors and moldy frames.

When you experience a flooding disaster, call SERVPRO of Cape Girardeau & Scott Counties as quickly as you are able. We are available 247 with the experience and equipment to start drying out your business right away.

Cleanup and sanitation during the drying process can take a week or more depending on the severity of the event, so remember to be patient. Our team will lay out a plan and walk through each step with you in order to get your business back to normal as fast as possible.

When disaster strikes your commercial property, we’ll be there to help clean up and get you back in business quickly. Reach out 247 to get started!

Choose Your Neighbors—Choose SERVPRO | SERVPRO® of Cape Girardeau & Scott Counties

10/13/2022 (Permalink)

a SERVPRO crew unloading cleaning equipment out of a green van No job is too big or small. Call SERVPRO of Cape Girardeau & Scott Counties today to schedule your estimate.

When you choose SERVPRO as a partner for your restoration needs, you are getting a company that can handle everything. We are experienced in fire, water and all kinds of storm damage cleanup, and we offer expertise and industry-leading equipment in all we do.

We are certified to remediate mold in your home or business, which means we can get an issue taken care of before it has a chance to spread and create structural damages. We are also available for specialty cleanups, including graffiti removal and biohazard removal.

But what stands out the most about SERVPRO is that we are locally owned and operated. We are your neighbors.

3 Reasons Being Locally Owned Is a Difference-Maker

When your home or business needs repairs and restoration, you want a company with a solid reputation that you can trust. You need a company that is close by and won’t put you on a long waiting list.

1. We Can Respond Fast

Time is of the essence when a disaster happens. The longer you wait to begin restoration, the longer water, fire or storm damage has to wreak havoc on your home or business.

When you make SERVPRO of Cape Girardeau & Scott Counties your restoration partner, you have an experienced team in your own backyard. We are available 247 to respond quickly and start your restoration process as soon as the storm rolls out.

2. We’re Prepared for Local Weather Conditions

Because we are your neighbors, we are watching the weather as it rolls in right along with you. We prepare our homes and families as well as begin to gather resources so that we can start restoration in the community as soon as it is safe to do so.

There are a lot of us on staff who have lived here our whole lives, so we have seen everything our weather here has to offer. We have the experience to handle the heavy rains and strong thunderstorms in the warmer months as well as the occasional snowstorms and cold temperatures during the winter. We have dealt with the flash flooding and the frozen pipes and everything in between over the years.

3. We Know Cape Girardeau and Scott County Front and Back

There are plenty of restoration companies, but many of them operate one central location, towns or even states away from your home. When they come into our communities, they don’t always know where to go or who to reach out to for help.

Our team has worked in every corner of the Cape and Scott County, and we know where all the local government offices are and who to speak to in order to keep your project moving forward. We know most of the insurance agents by name and understand how to navigate local streets.

We love our City of Roses and want nothing more than to get our neighbors back into their homes quickly.

An Extra Benefit

Most disasters that happen in our little town can be handled by our professional, trained staff right here at home. Working with SERVPRO does give you one extra benefit, though, and that is an entire network of help we can call on when we face a big, damaging event.

We are locally owned and operated, but we are all backed by a national brand that has been in the restoration business for years. When a huge storm or wildfire rips through our area, we can get assistance in just a few hours from neighboring SERVPRO locations.

SERVPRO simply has everything you need to get back to normal fast.

When disaster strikes your home or your business, we’re the team you can trust—located right here, close to home. Get in touch today to get started!

 

Avoiding a Lightning-Caused Fire | SERVPRO® of Cape Girardeau & Scott Counties

9/19/2022 (Permalink)

 "multiple lightning strikes off in distance of dark purple night sky If you are dealing with smoke or fire damage from a recent fire, call SERVPRO of Cape Girardeau & Scott Counties to learn about a restoration solution

Fires in the home are generally preventable, but sometimes Mother Nature can cause unexpected hazards, including fires caused by lightning strikes.

Lightning was responsible for 70,000 damage claims in 2020, and it is estimated to strike 6,000 times per minute. Strikes can take out trees, fry electricity and start a fire, so protecting your home is essential to mitigating your risks.

What Is Lightning?

When electrical currents build up between the sky and the ground, a spark or lightning strike occurs. Lightning occurs during a forest fire, volcanic eruption or a heavy snowstorm as well as thunderstorms.

Lightning can also spark up in dry weather, which leads to a high risk of wildfires. While threats always vary seasonally, it is wise to stay prepared.

Protecting Your Home From Lightning Fires

If lightning strikes your house, it can leave behind a good deal of damage and start a fire. This can happen due to the heat of the strike or after an electrical surge that results from the strike.

You may not notice a fire that results from lightning right away, but you will likely hear the strike itself.

If you hear a loud boom, check your home for burn marks and smoke, particularly in the attic and walls. Call the fire department, and once you have been given the all-clear, check with an electrician to ensure your wiring is safe to turn back on and avoid other fire possibilities.

To protect your home from lightning, installing a metal rod can add a layer of protection as it conducts electricity through the ground rather than through your house.

A surge protector added to your electric panel can also add a good deal of protection from fire caused by electrical surges. This may also mean your lights stay on longer in the midst of a storm, allowing you to check for fire faster after a strike.

When Lightning Strikes Nearby

Lightning causes an average of 9,000 wildfires a year. When a strike sparks a fire, it burns hotter and faster due to the extreme heat of lightning, meaning it threatens a wide area.

Clean up your landscaping and clear out dead trees, and look into defensible zones for your yard that can divert fire away from your home. Check the smoke detectors in your house, and ensure there is one on every level of your house so that you can quickly move to safety no matter where you are.

If your home is damaged in a fire, call SERVPRO. We have the tools and experience to handle every step of your restoration and get you back in your house faster.

Have you experienced smoke or fire damage in your home? Call us today to get the restoration finished fast

Take Care of Your Property and Prevent Flooding | SERVPRO® of Cape Girardeau & Scott Counties

9/9/2022 (Permalink)

 a group of residential homes with major flooding in back yards Experienced water damage in your home? Call SERVPRO of Cape Girardeau & Scott Counties to get the restoration process started right away

Anyone who owns property needs to prepare for flooding. Just an inch of water in your house can do an enormous amount of damage that in the end could cost you a lot of money.

For those who live in an area that isn’t considered high risk for floods, you may not be eligible for assistance through insurance or federal programs, which means the more risks you can mediate, the better.

Fortunately, there are plenty of things you can do both inside and out to protect your property. Being close to the Missouri River means that our risk of flooding is fairly high.

We also have heavy storms to contend with that can leave yards and roads flooded. It is crucial to not only understand our regional risks, but to also know your individual concerns in order to start putting preparation into action.

<h3your-home-from-the-outside">Protecting Your Home From the Outside

Even a completely unexpected rain can leave yards and gutters overflowing. Take the time to get your home ready from the outside in so you can lower the risk of costly damages.

Clear out your gutters regularly so that water can flow quickly away from your house. An extended downspout can help keep water moving well and can be an inexpensive way to protect your house.

Landscaping is another great way to protect your home.

Gardens absorb water fast by pulling it down through soil and into roots. Mulch or other organic materials added to the base of your home in a slight slope can also ensure that water does not enter your home. Both of these can help you avoid puddles and protect the foundation of your home.

You might also consider investing in some upgrades that will help you avoid damages from weather events. Anchoring fuel tanks if you use them and having your electrical outlets raised are both effective ways of avoiding disaster when waters begin to rise.

While these additions can cost a lot out of pocket, a simple rain barrel that collects rainwater directly off of your house is an inexpensive way of keeping water out. It also means you have a free source of water for all those plants you added, too!

<h3protection-from-the-inside">Flood Protection From the Inside

The single best form of protection for your home from external flooding is a strong foundation and completely sealed basement.

A sump pump in the basement can also add a layer of protection from water. In areas that are at a high risk for extreme weather, it may be wise to invest in a battery-powered pump that will stay on even if the power is out.

For flooding that does not come from outside, protection is as easy as basic home maintenance.

Your pipes are one of the top causes of flooding in the home. Keep an eye on your plumbing, especially if it is aged or worn. Stop leaky faucets quickly, and add checking your pipes to your regular cleaning schedule to catch problems before they cause damages.

A leak sensor may also be a great choice in mitigating damages. This device will let you know when water is flowing somewhere it isn’t supposed to. Some home security systems offer this as an upgrade, so if you are thinking about adding one, take the leap and add the upgrade. It will offer you a lot of peace of mind.

No matter where the water starts, floods will damage paper goods and photographs immediately. Keep documents and other irreplaceable items stored on a high shelf or waterproof container. Make sure your emergency contacts are also stored somewhere safe, and add SERVPRO to your list. We are available 247 to start cleaning up after a flood fast.

Experienced water damage in your home? Call SERVPRO today to get your restoration completed faster.

Types of Storm Damage | SERVPRO® of Cape Girardeau & Scott Counties

8/18/2022 (Permalink)

 < img src =”lightning.jpg” alt = "a large lightning strike off in the distance of a dark sky" When you suffer storm-related damage to your home or business, make SERVPRO of Cape Girardeau & Scott Counties your first call.

When a storm rolls in, we all begin to worry about the safety of ourselves and the safety of our homes. Most homes are constructed to withstand a good deal of weather, but even the strongest house in the safest spot could still see damage when a crazy storm moves in.

Disasters can arise from winds, freezing rain, snow, floods or hail, and will vary according to the season. All storms that occur throughout the year, large or small, can be a threat to your property.

What your home is exposed to will depend on the kind of storm coming, as well as several other factors when it comes to risks. Geographic location and landscaping are two big factors to consider, as well as the way in which your home is constructed.

While we can see a wide variety of good and bad weather over the year here in the Cape, tornadoes are a serious source of potential disasters. Strong thunderstorms, hail and straight-line winds are also common emergencies we have to contend with. Preparing for the damages that can come when these weather extremes hit is incredibly important.

When you do have damage on your property, it may not be safe to stay in your home. While most storm damage will be obvious immediately, damage may have been done to the structure of your home that you might not be able to see. Let an expert assess your property, and make sure you include alternate locations to shelter in your emergency plans.

No matter what the weather may bring, the more you know about storms and the damages that can result from them, the safer you can keep your home and yourself.

Wind

Wind damage can occur in just about any storm and during any season, but is particularly threatening when gusts pummel buildings at high speeds. Tornadoes and hurricanes always come with extremely intense winds, but even a typical thunderstorm can have gusts of up to 100 mph and pack a powerful punch when it comes to property damage.

Winds at that strength can carry debris long distances and plunk it down on cars or houses. When the winds are picking up, make sure you are inside an interior room, and avoid walls and windows. When debris is thrown around in the wind, it can easily break window panes or even puncture walls.

Make a habit of walking your property on a regular basis in order to pick up loose limbs and large rocks. If you have furniture outside of your home, tie it down somehow so that it can’t be thrown in the wind. And if you have been meaning to take down that dead tree, go ahead and get it out before Mother Nature does.

Water

Water damage is one of the most common ways properties are damaged across the United States. Even when a storm isn’t severe, it can dump a substantial amount of rain and create ponding water or flash floods that will threaten your home.

Keep an eye on your window and door seals to ensure water doesn’t intrude from these two locations during storms. If enough water pools up, it can begin to soak through the very foundation of your home and can cause structural damage.

You can limit the extent of damage that water can do though by being intentional about how you use the space on the exterior of your home. Landscape in a way that creates a slope so water runs down, and consider adding a rain garden to your yard. This is a beautiful way to add both curb appeal and a highly effective absorption source.

Your gutters are another important part of water damage mitigation, and should be kept cleaned year-round in order to work effectively. When gutters are filled with foreign substances, the water can overflow and even puddle up on your roof, which can create a leak that could damage every level of your home interior.

Impact

Another common source of damage is from items that make contact, or impact, with your home or other property. Fallen trees or thrown debris are the most common sources of impact damage, which can be completely catastrophic.

The best way to prevent impact damages is to keep your trees trimmed and debris cleaned up. Don’t let Mother Nature take down trees for you—stay ahead of storms and protect your property.

In 2021, the United States saw over $145 billion in weather-related damages. When you take the time to prepare your home and yourself, you can avoid the need to make costly repairs and mitigate your risks to create a safe and secure home.

If you do end up with damages to your property after a storm, call SERVPRO of Cape Girardeau & Scott Counties. We are locally owned and operated, and with 247 availability, our experts can get your restoration started and finished faster. Our years of experience and industry-leading equipment are ready to work for you in any disaster the moment you call.

When you suffer storm-related damage to your home or business, it’s important that you know who to call! Contact us today to get your storm damage restoration started faster

Choose SERVPRO for Your Restoration Needs | SERVPRO® of Cape Girardeau & Scott Counties

8/8/2022 (Permalink)

a group of employees with restoration tools walking away from SERVPRO van No matter what type of disaster you face, SERVPRO of Cape Girardeau & Scott Counties is only a phone call away.

We are locally owned, and we know how hard the day-to-day of running a business is. Your to-do list is never-ending when you are trying to be successful, and a disaster can knock everything off-balance.

While oftentimes you can’t predict, and you certainly can’t prevent a natural disaster, you can get prepared for one.

Disasters don’t just strike offices either. Your home is also vulnerable to unexpected storms, flooding and a variety of other disasters. No matter where you experience damage, cleaning up and getting your life back together can be completely overwhelming.

To prepare yourself, start by creating an emergency plan that you can enact when a disaster is forecast in order to keep your home and your loved ones safe.

The American Red Cross has a wonderful website that can serve as a starting point for your emergency plan as you look more into the specific disasters that happen in Missouri.

For location specific information, keep county offices and the Missouri State Emergency management websites bookmarked. These sites will stay updated as disaster situations approach, and they provide contact information for emergency officials.

While an emergency plan is a great first step in protecting your home, damages may still affect your property. Regardless of the cause, the sooner response happens, the more of your property that can be restored. That’s why our 247 availability means we can be your go-to restoration professionals.

Why Choose SERVPRO?

No two situations are the same. Restoration needs are common around the nation, but every project will be different.

Flooding is one of the most common disasters. Annually, more than 14 million homes are at risk for being affected by floods, but the damage that occurs each time will be different.

Our professionals train regularly in order to be prepared for a variety of damages. Each project is taken one step at a time, and the unique needs are examined in order to get everything exactly as it should be.

SERVPRO is available around the clock. When it comes to disasters, the most important part of cleanup is how quickly someone responds. The sooner recovery starts, the less the damages can take over, and the faster your life is back to normal.

If you experience flooding in your home, damages can set in immediately to furniture, fabric items and paint. Water that sits unattended can create a mold problem, and over time, that could cause structural damages. With our 247 availability 365 days a year, we can get you recovered fast.

Our restoration service offers so much more. Not only do we recover the damages immediately caused by a disaster, we also handle every step of the process.

This can mean helping you pack up, covering your roof with a tarp or communicating with your insurance agent. We want to guide you through your entire recovery and ensure that the process is as painless as possible.

Whatever Mother Nature throws your way, SERVPRO of Cape Girardeau & Scott Counties can take care of you. We have the expertise and industry-leading supplies needed to get your property back to preloss condition, all as fast as possible.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster

Control Your Backyard Fire | SERVPRO® of Cape Girardeau & Scott Counties

7/21/2022 (Permalink)

 "a close up view of a bright campfire burning at night" If you have experienced fire or smoke damage, contact SERVPRO of Cape Girardeau & Scott Counties

Backyard fires mean s’mores, hot dogs and scary stories. On a beautiful night with your family, this all adds up to creating some priceless memories.

We use fire not only for family time, but to control pests, to cook our dinner, to clean up the yard and to entertain us right from home. Even when you think you have the fire in control, though, it can become dangerous.

The National Park Service has found that [ 85% of wildfires are started by humans.

While our overall wildfire risk is typically low, we know that a fire can happen anywhere at any time. With the Ozarks nearby, dry weather can quickly create a high risk, and it is estimated that our wildfire risk is growing each year. In February 2022, we saw a large fire happen in a row of storage units that caused pretty devastating damage. It is always wise to be fire-aware, no matter where you are burning.

This does not mean you can’t enjoy a flame in your backyard. Grill your hamburgers, roast your marshmallows, clear your leaves and scare everyone with that terrifying tale.

Burn according to regulations and guidelines, and ensure you have safety measures in place each and every time. Minimize your risks while you continue to enjoy your backyard exactly as you want to.

Recreational Fire Hazards

Open flames will always carry a risk, but grilling, campfires, fireworks and fire pits are the most frequent fire starters. Grills cause an average of 8,800 home fires each year, primarily due to user error. Make sure you have checked your propane tank or gas line for leaks before you start your grill, and keep your eyes on a hot grill even after the cooking is complete.

When you build a campfire, choose a location that is a safe distance from structures or cars, and only use a lighter or matches to start the fire. Wood should be the only fuel source you use once your fire is blazing, and even after the chocolate is tapped out and the flames are gone, you should still watch the embers to ensure there are no additional sparks.

Fire pits are a common item in backyards these days, as they offer the camping feel from the comfort of home. These pits should still be used with the same caution as a regular campfire, and a portable pit should never be placed on a wooden surface or an area that has an overhang.

It might seem like an easy solution to burn excess construction materials or other household waste in your fire pit, but you should only burn approved firewood.

While fireworks are permitted in most of our areas, they are not allowed within a certain distance of schools, hospitals or gas stations. If you choose to celebrate with a bang, make sure to take a look at all the city ordinances and ensure you have plenty of room to both light and land the explosives away from trees, structures and dry areas.

Other Outdoor Fire Hazards

Even though there are risks, fires and materials that combust still have a purpose in our daily lives. In the fall when the trees lose their leaves, burning them may be your only means of cleanup if you do not live in an area that offers curb pickup.

Permits are required if your fire is going to reach a certain size, and open burning is only allowed during the hours of 9 a.m.–5 p.m. There are also several items that are prohibited in backyard fires, so be sure to check all the city ordinances for both the regulations and any burn bans before you start clearing your debris.

Keeping your yard clean of debris can actually aid in preventing wildfires and, along with some strategic landscaping, can protect your home. Make sure you know what to burn when, and always follow fire safe regulations so you can keep your fire in control.

If you have yard tools, you likely also have gas stored somewhere near them. Improper storage can have terrible results, so make sure your gas is only in approved containers and kept far away from kiddo hands. Only use your gas for its intended purpose—it is not a way to make your campfire roar to life!

If you are going to use any kind of flame outside, check the weather and any current fire warnings or burn bans. Windy or dry conditions are not good days to burn, so skip the fire and save the marshmallows.

If you do have fire damage, call us. SERVPRO has the equipment and training to handle every complicated aspect of fire recovery, and we want to restore as much of your property as possible, as quickly as possible.

Burn safely outdoors. And save some chocolate for us! If you have experienced fire or smoke damage, contact us today to get restoration started faster.

Why SERVPRO of Cape Girardeau & Scott Counties Can Handle Any Size Disaster

7/18/2022 (Permalink)

Faster to any size disaster. This is not just another catchy line for SERVPRO. It is a commitment from each franchise professional--including us here at SERVPRO of Cape Girardeau & Scott Counties--to be there when you need us most. Whether you are a small business or homeowner facing water or fire damage, or you are a property manager dealing with a widespread disaster, the SERVPRO franchise system has the resources (equipment, products, fleet, people) to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. SERVPRO of Cape Girardeau & Scott Counties is just the tip of the iceberg!

Should a major disaster occur, such as a flood, SERVPRO's Disaster Recovery Team is always poised and ready to go where they are needed. So no matter the size, call your local SERVPRO of Cape Girardeau & Scott Counties franchise professionals today! Backed by a system of franchises more than 2,000 strong, we'll help make your property disaster, "Like it never even happened."

Tides Change and the Unexpected Can Occur

7/18/2022 (Permalink)

Change is an inevitable and constant part of life that every human being must come to terms with. Some change is difficult to bear, but through it comes the refining of our character. With every passing day, we grow through what we go through. And if we resist change and refuse to grow, we find ourselves catching dust and missing out on a life well lived. A quote from a favorite childhood book, Tuck Everlasting, reads: "Life's got to be lived, no matter how long or short. You got to take what comes." Some change is external and out of our control. But there is a kind of change that is within our control?the kind of change that happens within us. What happens within us is the kind of change that is the most transformative.

It is really easy to slip into a routine of just going through the motions. For you it could be working a job that doesn't fulfill you or staying in an expired relationship. Life can catch up with you only for you to realize you've been standing still catching dust. Now you're faced with a dilemma: change or stay the same. The answer is clear: jumping into the sea of uncertainty is what makes life worth living. There will be more change in my future?it's inevitable. But the lesson to the learned is to face the sea of uncertainty with my eyes set not on the rising tides, but on the beautiful sandy beach beyond.

In case an unexpected water damage happens in your home or place of work, call your local SERVPRO of Cape Girardeau & Scott Counties franchise professionals for all of your cleanup and restoration needs. SERVPRO is available 24/7/375 days a year. Let SERVPRO help you make it "Like it never even happened."

Summer Fun Does NOT Have to lead to Summer Fires

7/13/2022 (Permalink)

Summer is synonymous with barbecues and outdoor fun; but along with all the festivities are plenty of visits to the emergency room?especially during the month of July. There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren't considered. 

SERVPRO of Cape Girardeau & Scott Counties professionals want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster-free.

  • Propane and charcoal barbecue grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings, and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grill and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.

If your residential or commercial property suffers from structural fire damage, call your local SERVPRO of Cape Girardeau & Scott Counties franchise professionals to help make it "Like it never even happened.®"

Staying Safe During Storm Alerts | SERVPRO® of Cape Girardeau & Scott Counties

7/12/2022 (Permalink)

 < img src =”sign.jpg” alt = "a red and white severe weather alert sign" > If you suspect any damage to your home from a recent storm, call SERVPRO of Cape Girardeau & Scott Counties.

When it comes to severe weather, there are 42 different kinds of alerts from seven categories. That can be a lot of information to take in, especially if the weather turns scary.

When you learn what warnings or advisories we may have in Missouri, it means you can quickly get to safety. It also means you can take steps and protect your home and loved ones.

A general idea of different kinds of weather and warnings is important, but it is also incredibly important to understand the weather that most often happens right here in Cape Girardeau.

<h4alerts-are-issued">How Alerts Are Issued

How are alerts issued? If a forecast is just a prediction, how is the storm actually monitored? There are multiple factors that answer both of those questions.

The National Weather Service is responsible for forecasting and alerts. There are six regional offices and around 100 forecasting offices, which means localized forecasts and warnings. Our weather alerts come from the St. Louis forecasting office.

The NWS uses several forms of research to create a forecast, including various sensors, solar activity, seismic meters and satellite radar. The kind of research used will change depending on the weather event, but the result is always an accurate forecast.

<h4most-important-alerts-to-understand">The Most Important Alerts to Understand

Understanding alerts for our area is essential, but everyone should also know the difference between a watch and a warning. These alert types are used in every weather event, including thunderstorms, winter storms and flooding events.

watch means you should prepare for a storm that may be severe. A warning means a severe storm is happening and you should seek safety. Watches cover large areas, while warnings include the county or city where the danger will be.

Our weather around Cape and Scott counties is very seasonally driven, with cold winters and hot summers. We often experience everything from winter storms to tornadoes, so it is essential to understand a wide variety of weather warnings. Living so close to the Mississippi River means that river flooding and flash flooding are a very common risk, so understanding flood warnings and watches is particularly important.

<h4your-home-during-a-storm">Protecting Your Home During a Storm

Understanding alerts before a storm is the first way to protect your home, but there are also other steps you can take to lower your risk of damage.

Maintaining your rain gutters and safely securing outdoor furniture can prevent both flood damage and wind damage.

Have a safe space in a basement or interior room of your home with supplies for your loved ones when you need to ride out a storm, or an exit plan to get out when that is the safest choice.

After the storm, walk your property to access damages, and call us at SERVPRO. We are available 247 in order to save as much of your home as possible and start restoration faster.

Learn about Missouri weather so that you can stay safe in any storm. Take time and make yourself aware of the different alerts that can be issued and handle the next storm safely.

Experienced storm damage to your home or property? Contact us today for a quick response!

The Causes of Commercial Damage | SERVPRO® of Cape Girardeau & Scott Counties

6/16/2022 (Permalink)

"a large commercial building with extensive damage to roof and siding" The Causes of Commercial Damage | SERVPRO® of Cape Girardeau & Scott Counties

Our country has roots in the business world, and it’s likely you haven’t been a day without utilizing several companies.

As a business owner, you carry more than a plate full of responsibilities, covering the day-to-day functions and handling the extremes. And when one of those extremes is severe weather, the consequences can be a complete disaster.

Commercial damage from natural disasters has been on a steady rise in the United States. In the last five years, there has been close to $153 billion worth of damage annually, which represents a steep increase over previous periods.

Our weather is typically a mixed bag and can experience some pretty wide swings. This spring kept us under a constant threat of severe thunderstorms and tornadoes.

In May, there was a two-week period that brought swinging temperatures, torrential rain, hail and wind. Our winters can also bring a variety of weather that can include anything from unseasonably warm temperatures to snow and ice storms.

This varying weather should serve as a reminder to us that we need to always be prepared. The more we learn about the various disasters that our businesses could face, the more we can do to protect them.

Water Damage

Water is one of the top causes of damage to businesses around the country. This can stem from severe weather or something internal like an appliance failure, and either way, it can cause extreme damage to your property.

Exterior flooding, like that from flash floods or river floods, can damage the foundation of your building when water seeps in through doors and the ground. With the Mississippi River so nearby, this is something we have to pay particular attention to.

If your property has the room, use your landscaping strategically to divert water away from your building. Adding flower beds, mulch and even excess dirt can be a great preventive measure.

Even a small drip can lead to water damage in your building, especially when it is allowed to leak for an extended amount of time. Check your plumbing regularly and watch for signs of water on walls and floors. Take a look at your ceilings and ensure there is no warping or discoloration. Staying on top of potential weakened areas now can save you money later.

Storm Damage

Storm damage to commercial buildings is common and can affect an entire community of businesses or only a single unit. Even a power outage, upturned trees and debris can be damaging to your building or keep you away from work.

A strong storm that blows through can tear off roofs or pull off shingles. These storms can bring winds of over 100 mph that can knock over freight trucks and cause irreversible structural damage. We have certainly seen some of these winds when strong storms blew through our own neighborhoods.

There are measures you can take to limit damages from storms, like installing window covers and updating your roof. Simple acts like checking the seals on your windows and doors are also preventive measures.

If you have a lot of area around the exterior of your property, take time to clear any loose limbs and dead plants while you secure any outdoor furniture before a storm moves in.

Know Who to Call

Commercial damage can happen in many different ways, with water damage and storm damage being the top causes. These events can be completely devastating and force owners to close for an extended amount of time or even permanently.

Thankfully, SERVPRO is available 247 to respond quickly to any disaster you may face. Our experts are your neighbors, and it is our goal to build a plan that will get you back in action faster.

If you have experienced damage to your business or want to learn more about our commercial damage restoration services, contact us today. We’re here to act fast, 247.

 

Stay on Track With Our Emergency Ready Plan | SERVPRO® of Cape Girardeau & Scott Counties

6/6/2022 (Permalink)

Running a business takes a lot of work. It is so much more than a full-time job, and often so much more than even an overtime job.

You have your staff to take care of, payroll to meet and a social media presence to create—all while trying to figure out the ever-changing landscape that is the business world today. It can be like walking a tightrope!

It only takes one business disruption to knock you off track for good. As a matter of fact, FEMA reports that 40% of small businesses don’t reopen after a natural disaster, and of the ones that do reopen, a quarter close within a year.

With our current business horizon still recovering from the shock of pandemic closures and concerns of what lies ahead, it is more important than ever to have a comprehensive plan that can see your business through anything that comes your way. Close to three quarters of small businesses don’t have any kind of recovery plan in place, and we want to change that.

SERVPRO wants to work with your Missouri business to get you ready and keep you prepared by creating an Emergency Ready Plan. We will work with you to create a plan that fits your company’s specific needs, covering every concern you could potentially have.

We can cover data recovery, backup and natural disasters, so no matter what your business faces you can hit “go” and continue moving forward. We will minimize your downtime and the overall impact to your business by ensuring you and your team know everything from chain of command to alternate vendors, work locations and so much more.

Since Cape Girardeau typically gets above the U.S. average of rain every year with flooding a risk, these plans are essential for our small businesses.

SERVPRO of Cape Girardeau & Scott Counties is your local expert in disaster recovery. We are locally owned and operated, and as your neighbors, we want your local business to thrive. Let us keep you on track with our Emergency Ready Plan so you can be a survivor no matter what comes your way.

When your business is ready to prioritize planning and safety to prevent extended downtime, contact SERVPRO to get the Emergency Ready Plan underway from the folks who know all there is to know about disaster and recovery.

Fire Prevention in Only a Few Steps | SERVPRO® of Cape Girardeau & Scott Counties

6/2/2022 (Permalink)

So far in 2022, the American Red Cross has responded to more than 20,000 house fires, which is only some of the total number of fires in the United States.

Smoke detectors will always be the best way to protect your home and your life, but there are other measures you can take to keep yourself safe. Even a simple cleaning is an act of prevention.

Clear the Clutter

Clutter in the home is likely something we all battle from time to time, but letting areas such as hallways, stairwells and small spaces contain unused items can be a fire hazard. Extra blankets, pillows and clothing can serve as fuel for a fire.

Cloth items left near a water heater can actually start a fire as the water heater warms up. Allowing your spaces to remain open and free of clutter not only gives you a clear escape route in the event of an emergency, but it can also slow a fire from spreading.

Extension cords can also become a source of fire when they are overloaded. Store any electrical appliances you don’t use and unplug anything you don’t use frequently.

Always allow space between furniture and outlets for proper airflow so you can prevent overheating.

Create a Defensible Space in Your Yard

The landscaping in your yard serves as an important way to protect your home from fires that start outside. With our sometimes volatile weather, ensuring your yard is clean and clear can help ensure firefighters have room to work and the progression of fire slows down before it gets to your doorstep.

Intentionally laying out your yard creates defensible zones. Some states (like California) have actually imposed requirements for zoning in yards, but this type of prevention is smart anywhere.

With the high risk of tornadoes and strong winds we often have, this type of landscaping can be extremely important in protecting your home from electrical fires spurred by storms.

Plant the flowers and shrubs you want, but place them strategically to offer your home protection. Keep dead limbs and plants cleaned up as these act as fuel and strengthen flames. Get outside after a storm rolls through and rake up anything that may have blown down to continuously keep your yard safe.

Keep It Clean & Keep It Safe

Keeping your home and yard clear of clutter isn’t the only way to practice prevention. Cleaning your chimney and stove regularly can eliminate a high fire risk area. Don’t forget to have your chimney inspected at least once a year as well.

Lowering your risk of fire isn’t all deep cleaning either. Killing those dust bunnies hiding under beds and behind furniture is a great way to prevent fires. Pay particular attention to dust around outlets and other electrical appliances.

Our houses continually serve us in new ways these days—work, play and relaxation. Cleaning it well is an easy way to prevent disaster caused by fire.

If you have experienced fire damage or want to learn more about our fire damage restoration services, contact us today. We’re here to act fast, 247

5 Interesting Facts about Hurricanes and Tornado Safety

5/16/2022 (Permalink)

5 Interesting Hurricane Facts

1. The term "hurricane" was derived from the Taino Native American word "hurucane," which means the "evil spirit wind."

2. The planet Jupiter has a hurricane that is bigger than the Earth itself and has been spinning for 300 years.

3. Every second, a hurricane releases the same amount of energy as ten atomic bombs.

4. At least 40% of the hurricanes that happen in the United States occur in Florida.

5. Hurricanes are only known as "hurricanes" in North America. They are called "typhoons" in Asia and "tropical cyclones" everywhere else in the world.

Building Safety Month

This week, the focus of Building Safety Month is on Disaster Preparedness, which is relevant to any type of natural disaster, not just hurricanes. Understanding Four Phases of Emergency Management can help you be better prepared for when a disaster may strike. Investing in things like a safe room can add tremendous value to your building safety. Visit iccsafe.org for other tips to make sure you are tornado-ready.

As always, SERVPRO of Cape Girardeau & Scott Counties is your locally-owned mitigation company that can help with any storm damage that you might have. We are available 24/7/365 at 573-339-1948.

Building Safety Month

5/9/2022 (Permalink)

Building Safety Month is an international campaign that takes place annually in the month of May to raise awareness about building safety, according to the International Code Council (ICC) website. This increasingly popular campaign reinforces the need for the adoption of modern, regularly updated building codes, and help individuals, families and businesses understand what it takes to create safe and sustainable structures. This initiative is presented by the International Code Council, a nonprofit association that is focused on building safety worldwide. The Code Council provides a wide range of building safety solutions and develops codes and standards used around the world to construct safe, sustainable, affordable, and resilient structures.

All communities need building codes to protect their citizens from disasters like fires, weather-related events such as flooding, and structural collapse. Model building codes, adopted and enforced by well-trained professional code officials, are society's best way of protecting homes, offices, schools, manufacturing facilities, stores, and entertainment venues.

Building Safety Month 2022

The theme for this year's campaign is Safety for All: Building Codes In Action. Regularly updated codes and a strong system of strict code enforcement ensures that individuals and communities are safe in the buildings where they live, work, and play. This campaign is supported by four core themes that will be highlighted throughout the month:

  • Week 1: Planning for a Safe & Sustainable Tomorrow
  • Week 2: Exploring Careers in Building Safety
  • Week 3: Understanding Disaster Mitigation
  • Week 4: Creating a Safe & Abundant Water Supply

You can help spread the word about Building Safety Month, the importance of building safety, and the role of code officials with your community! Use the hashtag #BuildingSafety365 to join the global conversation on social media, and you can tag us, too!

As always, if your residential or commercial property suffers from structural damage, call your local SERVPRO franchise professionals at 573-339-1948 to help make it "Like it never even happened."

What to Do When a Storm Moves In

5/5/2022 (Permalink)

a dark stormy sky with lighting strikes in the background SERVPRO of Cape Girardeau & Scott Counties is your 24/7 storm damage expert. Call us right away if you need immediate service.

Weather can be a scary thing when it turns extreme. There are an average of 100,000 thunderstorms in the United States annually. This frequent weather event can come with lightning, hail, heavy rain and strong winds that leave behind damage and other personal dangers.

Our weather brings a wide variety of temperatures, from cold winters to hot summers. We have experienced tornadoes, flooding from heavy rainfall and, of course, thunderstorms. Spring brings the highest percentage of storms as our temperatures fluctuate widely, but there is never a time of the year that we are exempt from severe weather.

This threat serves as a reminder to us to stay prepared with an emergency weather plan. From communication strategies to emergency kits, having a plan in place can ensure your safety and minimize the risk of damage to your property.

Your Severe Weather Communication Strategy

When bad weather strikes, it is key to be able to communicate with your entire household, as well as authorities. It is essential to understand the difference between a watch and warning so that you know when to stay and when to go.

You should have more than one way to receive alerts from weather officials. Your cell phone and a weather radio from the NOAA should be charged and ready for use before a storm begins.

communication strategy for everyone in your home should be the key piece of your weather plan. Each person should know where the designated safe space is in your home, typically a basement or bathroom. A system for those family members that may not be home should also be part of your emergency plan, so that all can check in with one another. The key goal is always knowing that everyone is safe and accounted for.

Your Severe Weather Emergency Kit

An emergency kit is something you can prepare ahead of time and update throughout the year. It should contain enough water and food for each member of your household to sustain them through 72 hours of sheltering in place.

First-aid supplies, flashlights, batteries and any comfort items that can aid in the calming of your family should also be in the kit.

Your Severe Weather Aftermath Checklist

After the storm moves on, you need to know what to do next in order to act quickly for both the safety of your family and to minimize any damages. Once it is safe to do so, you should check around your home for any damages, paying special attention to your windows, doors and roof. These areas are highly likely to allow water in, and you will want to mitigate any potential moisture leakage.

If your home has been damaged, make us your first call. Our trusted professionals at SERVPRO of Cape Girardeau and Scott Counties want to offer you peace of mind by starting your restorations quickly and getting you back to normal.

When you are able to gather your family, review your emergency plan and make any needed changes. Did your kit have enough in it? How did your communication system work? What more can you do to make everyone feel safe and calm for next time? Let your emergency plan be something you constantly revisit so you are always ready.

If you discover storm damage to your home or business, you can count on SERVPRO to handle the restoration. We’re here 247 to spring into action—get in touch with us today.

Hurricane Preparedness Week

4/28/2022 (Permalink)

National Hurricane Preparedness Week is a nationwide effort during the first week in May to raise awareness about being prepared for a hurricane to strike. This year it will be observed May 1-7, 2022. One way you can observe this week is create an emergency preparedness plan. Your plan should answer questions about safe shelter, best evacuation routes, effective communication methods, etc. You can tailor your plan to the specific needs of your household and have regular meetings to review the plan with your loved ones.

Next, focus on where you live. Your home might be sturdy, but will it be sturdy enough to handle strong hurricane winds? Research hurricane building code specifications and make sure your home meets them. Also check to see if your home insurance company covers flooding. Now is a great time to gather emergency supplies. From radios to flashlights to solar-powered chargers, you need to ensure you have everything you and your family need to survive. You should also restock on non-perishable food, water, and medicine to last for at least 3 days.

Hurricane preparedness is more important than ever before. Hurricanes have been getting worse due to climate change. Contact your local SERVPRO franchise for more readiness tips, including SERVPRO's Emergency READY Profile® (ERP). Having an ERP in place for your commercial facility can help minimize business interruption in the event of a disaster.

How does this affect Southeast Missouri?

While we are landlocked in Southeast Missouri, Hurricane Preparedness Week can be applied to tornado situations, which are much more popular in the Midwest. SERVPRO of Cape Girardeau & Scott Counties  deals with various storm cleanups, including tornadoes, and yes, even hurricanes. 

It is not uncommon for our local franchise out of Cape to send a team of people to aid in hurricane relief, when the situation arises. We aid other local SERVPRO franchises in their efforts to serve their community when the disaster is overwhelming.

Maybe you have a beach house that is subject to hurricanes that needs the attention that Hurricane Preparedness Week brings.

We want you safe. We want your home or business safe. And if and when you need us, we will help make it "Like it never even happened."

The Cost of Flood Damage

4/28/2022 (Permalink)

The International Code Council states that flooding is both the most common natural disaster in the United States and just one inch of water can cause catastrophic damage to homes and business. 

FEMA has an interactive tool that can help you visualize and see the cost of flood damage in your home. 

At SERVPRO of Cape Girardeau & Scott Counties, we regularly services homes and businesses that are affected by floodwater. It is critical to make sure you have a type of flood coverage on your insurance policy to help offset that dramatic costs you may see in a water damage situation caused by rainwater and floods. Talk with your local agent about adding that coverage, otherwise you would have to pay for the mitigation and expenses to rebuild/remodel out of your own pocket. 

Despite your insurance coverage, it is important to have the professionals at SERVPRO of Cape Girardeau & Scott Counties come in a mitigate the situation instead of trying to handle it yourself. Our protocols and knowledge help prevent future mold situations and also ensure the proper level of sanitization of the situation so that your home or business is not left with harmful bacteria and contents from the water.

We are available 24/7/365 to service your flood emergencies. Don't hesitate to call us at 573-339-1948.

It's The Water You Don't See

4/28/2022 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Cape Girardeau & Scott Counties has the equipment, training, and experience to find and dry unseen water before secondary damages occur.

The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your local SERVPRO® franchise professionals will answer your call with fast action and a full arsenal of drying equipment. Some of the tools we use are as follows:

  • Moisture Sensors
  • Moisture Meters
  • Thermohygrometers
  • ULV Foggers
  • Thermal Foggers

The bottom line? Your local SERVPRO® franchise professionals at SERVPRO of Cape Girardeau & Scott Counties have the training and equipment to make it “Like it never even happened.”

Why use SERVPRO?

4/28/2022 (Permalink)

With more than 50 years of industry experience, SERVPRO is a leader of fire, water, mold, and other specialty cleanup and restoration services. Our network of more than 2,000 franchises has responded to property damage emergencies ranging from multi-million dollar large losses to those suffered by individual businesses and homes. Providing coverage in the United States and Canada, SERVPRO has earned the trust of major insurance companies, commercial clients, and countless homeowners.

Locally, SERVPRO of Cape Girardeau & Scott Counties has been around for nearly 30 years. We are recognized and trusted locally. We are proud and humbled to become a recognized household name. We gladly serve our customers and our community through our efforts. We are certified and trained professionals. You can be confident in using us.

DIY Water Damage vs. SERVPRO Professionals

3/30/2022 (Permalink)

It is tempting to believe that some water damage scenarios can easily be handled on your own. Before you make that decision, we want to explain to you why you should call the professionals at SERVPRO® of Cape Girardeau & Scott Counties when you have a water damage instead of trying to Do It Yourself. 

Scenario

Your dishwasher overflows overnight. There is two inches of standing water on top of all of your hardwood floors in your kitchen and dining room. You call your uncle because he has an extra shop vac. He willingly brings it over and starts helping you suck up water. Together, with two shop vacs, it takes you three hours to suck up all of the standing water. You make a run to Lowe’s and pick up some large box fans. You set them up and let them run all day. That night, you notice some warping in your hardwood floors and think, “How is that even possible? We sucked up all the water?” The next morning, it’s even worse. Now you have to seriously consider replacing your beautiful but expensive hardwood floors.

What would have happened if you called the professionals at SERVPRO® of Cape Girardeau & Scott Counties right away?

A bright green truck would have pulled up to your house, and a uniformed crew would have used a truck-mounted vacuum or submersible pump to suck up the water in a fraction of the time. With stronger power, more water between the wood panels would have been extracted and removed, making the drying process faster. After extraction, we would have placed a calculated amount of commercial-grade dehumidifiers and air movers to aid the drying process. We also would have used our specialty equipment drying mat on the hardwood floors that continuously pulls water from between the cracks and specifically guides airflow between panels. Our professionals would have returned every day to monitor the drying process and adjust where needed. Your hardwood floors could have been saved. 

Why SERVPRO®?

When you have a water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle the mess. In the long run, you’ll be glad you did. 

The good news is that we offer more than just water restoration. Along with Fire and Water Mitigation, we do Mold Remediation, Storm Response, Biohazard, and other restoration work. Our cleaning services include Carpet and Upholstery, Air Ducts, Odor Removal, and various others.

SERVPRO® of Cape Girardeau & Scott Counties is your local Fire & Water - Cleanup & Restoration Company, and we are Here to Help.

Understandings the Categories of Water

3/18/2022 (Permalink)

There is certain "lingo" used in the world of water restoration that is sometimes foreign to those who aren't around it a lot. One of those, is the Category of the water loss. There are three different categories of water damage scenarios listed below. The category is defined and then lists examples of scenarios of each.

Category 1:

  • Clean Water
    • originates from a sanitary water source
    • does not contain waste or contaminants
  • Examples:
    • Broken water supply lines
    • Appliance malfunctions involving water-supply lines
    • Falling rainwater
    • Tub or sink overflows with no contaminants
    • Melting ice or snow
    • Broken toilet tanks or toilet bowls that do not contain contaminants or additives

Category 2:

  • Grey Water
    • Contains some soils and contaminants
  • Examples:
    • Discharge from dishwashers or washing machines
    • Overflows form toilet bowls on the room side of the trap with some urine but no feces
    • Broken aquariums
    • Overflows from washing machines
    • Seepage due to hydrostatic pressure
    • Punctured water beds
    • Roof leak

Category 3:

  • Black Water
    • Water is grossly contaminated
  • Examples:
    • Raw sewage
    • Wasteline backflows that originate from beyond the trap regardless of visible content or color
    • Flood water
    • Wind-driven rain from storms

At SERVPRO of Cape Girardeau & Scott Counties, our team belongs to the IICRC: Institute of Inspection, Cleaning and Restoration Certification. You can trust that our professionals can identify and properly clean any water damage situation. Give us a call at 573-339-1948 with any questions you may have.

Coming in Hot!

3/17/2022 (Permalink)

Did you know that cooking is the number one cause of residential fires in the United States? In fact, the American Burn Association reports 47% of all home fires are caused by cooking.

Cooking can be a necessity, a hobby, or even family bonding time. No matter what your reason to be in the kitchen, we want to share some tips to keep you and your family safe while cooking in the kitchen.

Cooking Safety

  • Make sure you are wide awake (sounds obvious, but just a good reminder).
  • Keep it clean! To prevent grease from building up, always wipe the stove, oven, and exhaust fan after cooking.
  • Keep hazards out of traffic by turning the handle of the pot or pan toward the back of the stove.
  • When heating food in the microwave, use microwave-safe cookware that allows steam to escape.
  • Invest in (and don't forget to use) a splash guard/lid when frying to prevent grease splatter.
  • Check food regularly even when simmering, baking, roasting, or boiling.
  • Stay in the house and use timers to remind you to check on your food. Again, it sounds obvious, but it's important!

We hope you never have a kitchen fire of any size, but if you do, don't hesitate to give SERVPRO of Cape Girardeau & Scott Counties a call. Our professionals will approach your space with compassion and expertise on how to handle your situation.

Real-Life Storm Damage Scenario

3/3/2022 (Permalink)

We hope you never have to deal with storm damage to your home. If it is not something you have experienced, then there is likely a lot about the job process and cleanup that is unfamiliar to you. There are lots services that we offer within each job, some of which you may have never even thought about. We would like to give you a real-life scenario with real services that were performed by SERVPRO of Cape Girardeau & Scott Counties for this customer:

Scenario

Strong straight-line winds came through in a storm and caused a large tree limb to fall through the roof, causing extensive damage and a power outage to a two-level (main and basement) residential home. Eight (8) different rooms were affected. These were list of services provided and coordinated by SERVPRO of Cape Girardeau & Scott Counties to make this customer's experience Like it never even happened.®

  • Roof Tarping
  • Tree Limb Removal
  • Roof Repair
  • Debris Removal
  • Water Extraction
  • Air Movers Placed (27)
  • Dehumidifiers Placed (4)
  • Generator Placed (1)
  • Carpet Removed
  • Carpet Pad Removed
  • Subfloor Removed
  • Laminate Removed
  • Vinyl Removed
  • Trim Removed
  • Daily Monitoring of Drying Progress
  • Contents Pack-Out
  • Reconstruction

Call the SERVPRO® Professionals

If there were any items on that list you would not name on your own, then that is why it is important to call SERVPRO. It is critical in storm damage situations that restoration professionals are called in to handle the job. There is a science to the drying on top of safety precautions that are taken. If you are ever faced with a mess to cleanup after your house has experienced damage from a storm, give the professionals at SERVPRO of Cape Girardeau & Scott Counties a call at 573-339-1948 so we can help make it Like it never even happened.®

Go for the Gold when it comes to Commercial Restoration Standards

2/8/2022 (Permalink)

speed skater turning corner with servpro-branded uniform Time is money. Let SERVPRO of Cape Girardeau & Scott Counties take care of you quickly to make it "Like it never even happened."

The 2022 Winter Olympics is underway. We are already seeing impressive performances. So many of the Olympic events rely on incredible speed to achieve the gold.

Just like Olympic athletes, SERVPRO of Cape Girardeau & Scott Counties trains for crunch-time moments. We know that speed matters when your office building is flooded. SERVPRO of Cape Girardeau & Scott Counties promises to be onsite of your emergency within four hours of receiving the call. 

Commercial restoration is a job for trained professionals. We understand the needs of property managers and large facilities. We work with you to help get you back in business. 

We are your local restoration company with a large brand of resources available to us. Give us a call at (573) 339-1948. Don't wait for another contractor to fly in to assess the damage. By the time he or she arrives, you may be dealing with a mold issue. Instead, SERVPRO of Cape Girardeau & Scott Counties could have water extracted, drying equipment in place, and flood cuts wherever necessary. 

At SERVPRO®, we go for the gold.

The Fires of Love

2/7/2022 (Permalink)

Valentine's Day is just a week from today. Before you decided to harness the romantic inside of you and fill the bedroom with ambiance candles, you should be aware that candle fires play huge roles in home fires.

According to the Red Cross, 36% of home candle fires are started in bedrooms. This resource from the Red Cross provides a number of other statistics, too. We aren't trying to put a damper on your mood, we just want you to be aware and educated on the reality of candle fires. If your home happens to be a result of fire damage due to a candle, the heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the damage “Like it never even happened.”   

The roles candles play in fire damage at your home can be dangerous, but it doesn’t have to be. This can be prevented. We do understand accidents happen, though. And if that is the case, SERVPRO® of Cape Girardeau & Scott Counties is always Here to Help.® Our heroes will treat you and your family with respect and empathy, and we’ll always treat your home and belongings with care. Call us for your next fire restoration job at 573-339-1948.   

Real-Life House Kitchen Fire Scenario

1/27/2022 (Permalink)

We hope you never have to deal with a fire in your home. If it is not something you have experienced, then there is likely a lot about the job process that is unfamiliar to you. There are lots services that we offer within each job, some of which you may have never even thought about. We would like to give you a real scenario with real services that were performed by SERVPRO of Cape Girardeau & Scott Counties on that fire loss:

Scenario

A kitchen fire occurred on the main level of a residential home, causing the sprinkler heads to go off in the entire house. Ten (10) different rooms were affected. These were list of services provided by SERVPRO of Cape Girardeau & Scott Counties to make this customer's experience "Like it never even happened."

  • Laminate Removed
  • Baseboards Removed
  • Drilled Holes (for drying)
  • Water Extraction
  • Air Movers Placed (35)
  • Dehumidifiers Placed (3)
  • Air Scrubber Placed (1)
  • Antimicrobial Applied
  • Containment Hung
  • Structural Cleaning
  • Contents Cleaning
  • Duct Cleaning
  • Thermal Fogging
  • Reconstruction

Call the SERVPRO® Professionals

It is critical in fire damage situations that restoration professionals are called in to handle the job. There is a science to the cleaning on top of safety precautions that are taken. If you are ever faced with a tragic house fire and need restoration, give the professionals at SERVPRO of Cape Girardeau & Scott Counties a call at 573-339-1948 so we can help make it Like it never even happened.®

Don't Let a Water Damage Ruin Your Football Game

1/27/2022 (Permalink)

Football is very popular this time of year. The best teams of the league are playing some of the most exciting games of the season, and you don't want to miss it! But what happens if there's a hiccup in your plan? Think about it...

You have friends coming over to watch the game in your mancave downstairs. It’s been raining all day. Your buddies arrive and you take them downstairs only to discover that your sump pump failed, and your heavenly oasis is now covered in soppy carpet. Well, at least you have manpower. With a team effort, some shop vacs, and all the towels in your home, you manage to take a handle on the situation. You finally get to sit down and watch the end of the game. Not how you wanted to spend your night, but at least it’s taken care of.

The next week, those same friends return for a game night. You go downstairs to rearrange the furniture to put up some card tables and notice some stains in your carpet and a musty odor. There’s also a discoloration along part of the wall nearest the sump pump. Everyone else that night also notices the odor in the basement.

What happened?

You didn’t call the professionals at SERVPRO® of Cape Girardeau & Scott Counties. Our professionals would have used commercial grade equipment to properly extract the excess water in the carpet and identified the source of the water as Category 2 “Grey Water,” requiring the carpet pad to be removed due to the contaminated water. We would have set our professional, calculated amount dehumidifiers and air movers to properly dry the carpet and affected drywall. Our professionals would have used furniture blocks underneath your sofa so that the wooden legs would not have contacted the wet carpet and left stains. We also would have monitored the drying progress of the floors and walls until they reached the drying goal. Once the carpet and pad is reinstalled, then we would have cleaned your carpets to decontaminate them.

Since you chose to handle the situation yourself, the floors and walls were not properly dry, and your furniture stained your carpet. The discoloration on the wall along with the odor are now evidence of a possible mold problem. Not to mention, there are contaminants contained in your carpet pad and carpet because the situation was not handled by a professional.

Why SERVPRO®?

When you have a water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle the mess. In the long run, you’ll be glad you did. 

The good news is that we offer more than just water restoration. Along with Fire and Water Mitigation, we do Mold Remediation, Storm Response, Biohazard, and other restoration work. Our cleaning services include Carpet and Upholstery, Air Ducts, Odor Removal, and various others.

SERVPRO® of Cape Girardeau & Scott Counties is your local Fire & Water - Cleanup & Restoration Company, and we are Here to Help.

Why Choose SERVPRO of Cape Girardeau & Scott Counties? Longevity.

1/20/2022 (Permalink)

This fall, SERVPRO of Cape Girardeau & Scott Counties will be celebrating 30 years in business in this community. Owner Richard and Sandy Hastings opened our doors in September of 1992. Nonetheless, this was not their first SERVPRO franchise. 

Richard first entered the SERVPRO world in 1980 as a technician for a franchise in Delaware. After a lot of hard work, he was later able to purchase that franchise. As new opportunities presented themselves across the country for SERVPRO franchises, Richard decided to sell that franchise and pursue the almost-untouched state of Missouri. 

He started the first SERVPRO franchise in St. Louis and began building a business from the ground up. In fact, when he moved, he didn't have much more than his SERVPRO van--not even a place to live! He figured it out along the way. It was there that he met his wife Sandy and later got married in 1987. A year later, she joined him in the business.  A year after their daughter Brittany was born, they decided to sell that franchise and open up SERVPRO of Cape Girardeau & Scott Counties.

Fast forward to 2016, their daughter and son-in-law Brittany and Mac Davenport joined the SERVPRO team. They held various roles for office administration, marketing, production technicians, managers, and eventually became part owners in the family business.

While Richard and Sandy are working towards retirement, they are leaving their trusted legacy with Mac and Brittany, helping and guiding them with their wisdom along the way.

At SERVPRO of Cape Girardeau & Scott Counties, we take pride in being a family-owned business that enjoys giving back to the community and helping it thrive.

If you ever need fire or water restoration services, we hope that you choose SERVPRO of Cape Girardeau & Scott Counties because of our longevity, consistency in creating happy customers, and our commitment to our community.

Military Family Month

11/2/2021 (Permalink)

We are often reminded to thank active and veteran service men and women. Sometimes, we overlook their support team. Military families feel the repercussions of their loved one's service every day. Fathers, Mothers, Sons, Daughters, and every family member in between honor them by supporting their families while they are off on active duty and training endeavors. Not only do they constantly face the reality that their loved one is risking his/her life, but they are the ones keeping things running at home. They are tracking all the bills, benefits, news, and trying to make a difference in their families' lives while their loved ones are serving.

November is Military Family Month, the time set aside to recognize family at home. An excerpt from the 2020 Presidential proclamation stated, "During National Veterans and Military Families Month, we celebrate the loved ones of our country's men and women in uniform and recognize the sacrifices they have made in support of our Nation's heroes." SERVPRO® is a proud supporter of our active service members and those veterans that have given their all for our country.

Here are ways you can encourage military families and share your appreciation:

  • Create a care package for their spouse at home
  • Adopt a military family for the holidays
  • Visit war memorials with your family
  • Send a simple "Thank You" that will mean so much to them.

"No duty is more urgent than that of returning thanks." - James Allen

To all of the military families in our community, SERVPRO of Cape Girardeau & Scott Counties wants to say thank you for the support and encouragement you provide.

SERVPRO is also proud to be an employer to veterans.

Fall Fire Safety Tips

10/22/2021 (Permalink)

Fall is such a wonderful time of the year. Vibrant colors. Brisk weather. Football. Camping. And an array of other fun outdoor activities. This season can certainly be a time for fun and good times, but it’s also a time to practice safety. Outlined in this blog, you will learn about fall fire safety tips. Plan ahead this season to help ensure it’s safe from potential fire hazards. In the event that fire strikes your residential or commercial property, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.®  

According to the National Fire Protection Agency, cooking fires are the number one cause of home fires and injuries. The leading cause of fires in the kitchen is unattended cooking. Here are some helpful hints when cooking your fall family dinners:

  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while the food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire, like oven mitts, wooden utensils, food packaging, or hand towels, away from the stovetop. 

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe:

  • Get out! When you leave, close the door behind you to help contain the flames.
  • Call 911 or the local emergency number after you get out safely.
  • For an oven fire, turn off the heat and keep the oven door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear path out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan, and turn off the stovetop. Leave the pan covered until it is completely cooled. 

If you are doing any outdoor cooking around a fire pit, consider the following to keep it a fun, but safe time for all: 

  • Check the wind conditions prior to starting the fire. Wind can make it hard to light the fire or blow embers around to surrounding brush or structures.
  • Always have a fire extinguisher or water source nearby, like a water hose or water bucket. Never leave the fire unattended.
  • Keep all children and pets at least three feet from the fire. 

We hope you found these fall fire safety tips helpful. Should fire damage strike your home or business this fall, contact the professionals at SERVPRO® of Cape Girardeau & Scott Counties. We’ll be there to help make the damage "Like it never even happened." We’re available 24/7, 365 days of the year for all your emergency service needs. Just call 573-339-1948.   

And The Winner For The 1st Place Carpet Cleaning Company Is …

10/6/2021 (Permalink)

SERVPRO® of Cape Girardeau & Scott Counties. 

Because of you, we earned the #1 spot, again, for carpet cleaning. Thank you. To each and every single individual who took the time to vote SERVPRO® of Cape Girardeau & Scott Counties #1 in Carpet Cleaning for the 2021 People’s Choice Awards, we cannot express our heartfelt gratitude enough. We appreciate your votes more than you know. 

Over the years, because of your support, we’ve now received this prestigious People’s Choice Awards seven distinct times. We are incredibly humbled and thankful. 

Speaking of carpets, is it time for your carpets and/or upholstery to be cleaned? 

Your home is your investment. Your business is your investment. And everything housed inside both is your investment. You want to protect it by all means -- that includes your carpets. 

When your carpets are heavily soiled, you may think it’s impossible for them to get clean. You may think it’s time for new carpets, which can be costly, but we’re challenging you to rethink that. Replacing your carpets isn’t always necessarily the case. Restoring them can be a much more cost-effective solution. 

SERVPRO® of Cape Girardeau & Scott Counties is always “here to help” you protect your investment with our Restore vs. Replace philosophy. Our “restore first” mentality helps to lower costs. Instead of replacing your carpets, restore your carpets. 

If you have stains on your carpet or upholstery, rely on and trust the award-winning company (SERVPRO® of Cape Girardeau & Scott Counties) for your carpet cleaning and upholstery cleaning. We’re Here to Help.® Our professionals can make those stains "Like it never even happened."® Call 573-339-1948.

Why SERVPRO®? Because We Create Happy Customers.

9/7/2021 (Permalink)

When there’s water damage, fire damage, storm damage, or mold damage at your home or business, you need to have the confidence knowing there’s a company that exists that can get your residential or commercial property back to its preloss condition. We want to instill that confidence within you. Rest assured, SERVPRO® of Cape Girardeau & Scott Counties can help make that damage "Like it never even happened."®    

We’ll let our happy customers do the talking. 

When this happy customer, Brent T., needed a professional water damage and mitigation company to make the damage “Like it never even happened,” he had this to say: 

“Thank you, Mac & crew! I so appreciated your help with our flooded basement. Your kind, caring, and helpful crew helped make a difficult situation so much more bearable.” 

When this happy customer, Diana M., needed a professional carpet cleaning company to make those stains “Like it never even happened,” she had this to say: 

“Good price for cleaning my carpets [cheaper than other companies]. Niki worked on my carpets and they look brand new! She did an amazing job plus was super funny and friendly. Highly suggest anyone to request her if you can!” 

Speaking of, did you know SERVPRO® of Cape Girardeau & Scott Counties was voted #1 in Carpet Cleaning for the People’s Choice Awards? It’s true. We earned that award multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. And the verdict is still out if we’ll receive it for 2021. Time will tell. Stay tuned!  

When this happy customer, Sarah B., needed a professional sewage cleanup company, she had this to say:

“SERVPRO did fantastic when we had a pipe collapse which caused nasty sewage backup in our basement. Looks great, smells great and overall very happy!! I told them to trash all the kids’ toys that had gotten wet and when I was brought downstairs to check it out, the employee (I wish I remembered his name) had taken the extra time to put aside a few toys and things he was unsure about and cleaned and disinfected them for me. My son will be so excited. He didn't have to do that!!”

When this happy customer, Terri S., needed a professional HVAC and air duct cleaning company, she had this to say:

“Ronnie and Tony did a great job in cleaning my air ducts. I'm not sure how air ever flowed through them. They were very good with cleaning up and very courteous. I would have them back to do other work when I need it.”

And check out what this happy customer and business owner, Dana T., had to say:

“SERVPRO is committed to getting the job done quickly, efficiently and as much to original as possible should a disaster strike. Their team is so professional and they truly care about each customer. For spring cleaning, consider their services. Their team and owners are very involved in the communities they serve and give back each chance they can. Please use SERVPRO of Cape Girardeau and Scott Counties.”

Those were just five examples of highlighting our happy customers, but we have many more. One of our number one priorities is to create happy customers. We strive for this on a daily basis. We greatly appreciate each and every single of our happy customers. And we thank you. 

Are you a happy customer we’ve done work for? You, too, can leave us a Google Review.

A disaster can strike at any time on any given day. Just know that SERVPRO® of Cape Girardeau & Scott Counties is Ready for whatever happens 24/7, 365 days of the year. We are “Here to Help” for all your emergency and non-emergency needs. Because we’re centrally located, we’re in close contact with your home and/or business. Call 573-339-1948.  

PPP: Pet Preparedness Plan - Prepared In Case A Storm Storms In

8/21/2021 (Permalink)

Do you have a PPP (pet preparedness plan)? If not, it’s good to have one prepared in case a storm storms in. As you know, a storm can storm in at any given moment. And you never know what kind of devastation it can cause until the aftermath. What you do beforehand can make all the difference. The professionals here at SERVPRO® of Cape Girardeau & Scott Counties have seen the extent of damage a storm can cause to your residential or commercial property. The best armor for a storm is preparedness. It’s also important to have a preparedness plan for you and your family. 

Pets are members of your family, so why would you not make them a part of your preparedness planning? Ready.gov/animals lists the following items as essentials for building a Pet Emergency Kit: 

Food

Be sure to include at least a three-day food supply for your pets in an airtight, waterproof container. This can help keep their food fresh and safe. 

Water

Be sure to have at least a three-day water supply specific for your fur babies. It’s important to keep your pets hydrated, especially during the summer months. 

Medicines & Medical Records

Be sure to include your pet’s medicine and medical records for good measure. 

Important Documents

Be sure to include important documentation like registration information, adoption papers, and vaccination records. 

First Aid Kit

Inside your pet’s First Aid Kit, be sure to include cotton bandages, bandage tape, scissors, antibiotic ointment, flea and tick prevention, saline solution, etc. 

Miscellaneous Items 

It’s a good idea to include a collar or harness with ID tag, rabies tag, and a leash, as well as familiar treats, toys, and bedding.

If you don’t already have a pet preparedness plan in place, we encourage you to take this time to implement one. Take a proactive approach. Now is a good opportunity to do so. That way, you’re prepared in the event a storm storms in. While you’re at it, ensure you have a preparedness plan for you and your family. 

Just remember, if a storm storms in and causes severe damage to your home or business, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® Our highly trained restoration technicians will be there to help make the damage "Like it never even happened."® Just call 573-339-1948.   

Choosing The Appropriate Fire Extinguisher For Your Business

8/6/2021 (Permalink)

Did you know there are different classes of fire extinguishers? It’s important when it comes to choosing the appropriate fire extinguisher for your business, especially if fire damage strikes. In the event that it does, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® 

Below is a breakdown of the different classes of fire extinguishers. 

Class A: This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics. 

Class B: Used on fires involving flammable liquids, such as grease, gasoline, and oil. 

Class C: Designed for fires involving appliances, tools, or other equipment electrically energized or plugged in. 

Class D: For use on flammable metals; often specific for the type of metal in question. These are typically found only in factories working with those metals. 

Class K: Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. These extinguishers are generally found in commercial kitchens but are becoming more popular in the residential market for use in home kitchens as well.

Choosing the appropriate fire extinguisher for your business is critical. If fire damage strikes your commercial property, rely on the leader in the Fire & Water -- Cleanup & Restoration™  industry. SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® We exist to help make the damage "Like it never even happened."® We’re available and here to serve you for all your emergency service needs 24 hours of the day, 7 days a week, 365 days of the year. Call us anytime for all your commercial needs: 573-339-1948.   

Company That Does Document Restoration

8/4/2021 (Permalink)

In business, you know and understand the importance of tangible documents. Perhaps, at the end of each year, you pack all of your important files in a box, then store them in a storage room. But, what would you do if water damage hit your commercial property and affected all of those important documents? You would need a company that does document restoration to help restore them and make the damage “Like it never even happened.” That company is SERVPRO® of Cape Girardeau & Scott Counties.

As a leader in the restoration industry, SERVPRO® of Cape Girardeau & Scott Counties knows timely mitigation is the key to reducing the severity and recovering damaged items. Water-damaged paper goods can rapidly deteriorate. Without proper handling, valuable files and irreplaceable documents could be lost forever. 

Let SERVPRO's Document Restoration Team help you recover your damaged paper goods before it’s too late. Vacuum freeze-drying is the most efficient and effective way to salvage water-damaged documents. SERVPRO® uses sublimation, turning a solid directly into a vapor, skipping the liquid stage, to avoid causing more damage to the documents. An example of sublimation is dry ice, which is made of carbon dioxide, not water. How does it work? When dry ice is exposed to normal atmospheric conditions, it begins to sublimate; it turns directly from its solid stage into its gaseous stage, bypassing the liquid stage. This process can recover even the most delicate items, from documents to photographs and x-rays, to entire business archives. Our goal is to make this process as simple as possible for our customers!

In the event that water damage strikes your business and damages your documents, you can rely on the company that does document restoration. Allow SERVPRO® of Cape Girardeau & Scott Counties the opportunity to recover your documents for you. Contact us anytime, 24/7, 365 days of the year. Call 573-339-1948.

SERVPRO’s ® 1-4-8 Philosophy for Water Damage

7/23/2021 (Permalink)

Water damage. Something you never want to encounter. Something that’s never fun. Something that many may face one day. According to industry estimates, 14,000 people in the U.S. experience a water damage emergency at home or work each day. And did you know 98% of basements in the U.S. will suffer from some type of water damage during its lifetime? If your home happens to fall into that percentage, rest assured, the highly trained water restoration technicians at SERVPRO® of Cape Girardeau & Scott Counties can make the damage "Like it never even happened."® SERVPRO’s ® 1-4-8 philosophy for water damage is a guarantee. 

Our water damage process overview:

One Hour

Within one hour from notice of loss, a SERVPRO® of Cape Girardeau & Scott Counties’ professional will contact you to arrange for service. You’ll know professional help is on the way.

Four Hours 

Within four hours of loss notification, we’ll be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Detailed Explanation

Our trained, uniformed and equipped professional will walk you through the job process step-by-step. He or she will thoroughly explain what to expect and the anticipated outcome.

Pretesting 

Our professionals will begin pretesting for restorability, working from the source of the damage outward. 

Eight Hours 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person -- normally your adjuster or property manager.

Cleaning & Restoration

SERVPRO® of Cape Girardeau & Scott Counties’ professionals will work diligently and efficiently to help you regain control of your property when a damaging event has taken over. We use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

Final Walk-through 

After the restoration and/or mitigation work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction. Our team always strives to create happy customers.

When there’s a disaster at your residential or commercial property, you don’t have time to waste; you need to act quickly to help prevent secondary damage. You need a quality restoration company that’s fully capable and quick to respond. SERVPRO® of Cape Girardeau & Scott Counties is fully capable and faster to any size disaster. You can fully rely on and trust our experience, reputation, credibility, integrity, equipment, and knowledge. You can also rely on and have faith in SERVPRO’s ® 1-4-8 philosophy for water damage. When it comes to fire damage, water damage, or storm damage, trust that SERVPRO® of Cape Girardeau & Scott Counties has it figured out like a science. When you need us, we’re Here to Help.® Make the call today: 573-339-1948. 

Best Commercial Restoration Company

7/17/2021 (Permalink)

When there’s water damage, fire damage, or storm damage at your home or business, you need the best commercial restoration company to help make the damage "Like it never even happened."®  You need SERVPRO of Cape Girardeau & Scott Counties

There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. We are faster to any size disaster. Our highly trained professionals provide professional restoration services for both residential and commercial properties. Our team of MVPs are qualified and experienced. 

When this commercial building in Scott City, Missouri, had water damage at their office, who did they call and trust? The best commercial restoration company.

When this local business had fire damage, who did they call and trust? The best commercial restoration business. 

When Hurricane Harvey devastated Dallas, Texas, who did this homeowner call and trust? The best commercial restoration company.  

When you need the best restoration company for your next job, rely on the brand leader in the cleanup and restoration industry. Rely on SERVPRO® of Cape Girardeau & Scott Counties. We service Cape, Bollinger, Perry, Scott and Stoddard counties. We’re “Here to Help” and serve you 24/7, 365 days of the year for all your emergency service needs. Call 573-339-1948.  

Trust the Premier Commercial Company That Understands the Science of Drying

7/6/2021 (Permalink)

When you have water damage at your commercial or residential property, trust the premier commercial company that understands the science of drying. Trust SERVPRO® of Cape Girardeau & Scott Counties

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. 

While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the professionals here at SERVPRO® of Cape Girardeau & Scott Counties are trained in the science of drying. We follow strict industry-approved standards to help lower the chances of any secondary damages to your property. If your home or business suffers water damage, we’ll thoroughly do the following: 

  1. Inspect your building to detect every component that is wet to help prevent secondary damage from happening.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material?but only if the air is, indeed, drier. The only problem? Nature often takes too long, and secondary damages may occur while the building is drying out.

We have the tools to help Mother Nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO® of Cape Girardeau & Scott Counties’ professionals use state-of-the-art monitoring equipment and a proven scientific process to help accelerate the drying of your home or business.

It's not only the equipment but the technology, too! We utilize DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process. It helps ensure industry drying requirements are met. With DryBook™ Mobile, you have the ability to know exactly where your property is in the drying process.

Bottom line? Your local SERVPRO® of Cape Girardeau & Scott Counties’ franchise has the expertise, equipment and history to help make water damage "Like it never even happened."® So in the event of your next water damage, trust the premier commercial company that understands the science of drying. Our highly trained professionals are “Here to Help” you. We’re just a click or phone call away. Make the call today: 573-339-1948.  

How To Properly Use A Fire Extinguisher

7/1/2021 (Permalink)

Do you know how to properly use a fire extinguisher? It’s vital to know how, especially if fire damage strikes your home or business. The highly trained cleaning and restoration technicians at SERVPRO® of Cape Girardeau & Scott Counties want to help keep you and your family safe, so we’ll share an acronym with you to help remember how to properly use a fire extinguisher.

PASS.    

A portable fire extinguisher can be a life and property-saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS. 

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly. 
  • Sweep the nozzle from side-to-side. 

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your family members and co-workers to do the same. Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your home or facility. 

In the event that fire damage strikes your residential or commercial property, rely on the SERVPRO® of Cape Girardeau & Scott Counties’ professionals. We’re here to make the damage “Like it never even happened.” Contact us anytime, 24/7, 365 days of the year. Just call 573-339-1948. Remember, we’re Here to Help.®  

Hurricane Hazards

7/1/2021 (Permalink)

Beware of hurricane hazards. Hurricane season runs from June 01 to November 30. On average, there are 12 tropical storms that develop, with an average of six becoming hurricanes, according to the National Weather Service. SERVPRO of Cape Girardeau & Scott Counties has experience restoring homes affected by storms and flooding

Hurricanes can be life-threatening, and they can cause serious property damage. The National Weather Service lists the following as potential “hurricane hazards.”

Storm surge

Storm surge is the abnormal rise of water generated by a storm’s winds. This hazard is historically the leading cause of hurricane-related deaths in the United States. Storm surge and large battering waves can result in large loss of life and cause massive destruction along the coast. It can travel several miles inland, especially along bays, rivers and estuaries.

Flooding 

Flooding from heavy rains is the second leading cause of fatalities from landfalling tropical cyclones. Widespread torrential rains associated with these storms often cause flooding hundreds of miles inland. This flooding can persist for several days after a storm has dissipated.

Winds 

Winds from a hurricane can destroy buildings and manufactured homes. Signs, roofing material and other items left outside can become flying missiles during hurricanes.

Tornadoes 

Tornadoes can accompany landfalling tropical cyclones. These tornadoes typically occur in rain bands well away from the center of the storm. 

Dangerous waves 

Dangerous waves produced by a tropical cyclone’s strong winds can pose a significant hazard to coastal residents and mariners. These waves can cause deadly rip currents, significant beach erosion and damage to structures along the coastline, even when the storm is more than 1,000 miles offshore. 

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property and take steps to protect your home or business. 

If a storm storms in and causes a disaster at your home or business, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® Our highly trained cleaning and restoration technicians will be there to make the damage "Like it never even happened."® Contact us for your next cleaning and/or restoration job. Call 573-339-1948.

3 Tips for Severe Weather Safety

6/27/2021 (Permalink)

As you know, severe weather can happen at any given moment, and, as a result, it can cause severe damage to your residential or commercial property. That’s why the professionals here at SERVPRO® of Cape Girardeau & Scott Counties are always Ready for whatever happens.® When there’s water damage or storm damage, we’ll be there as quick as lightning to restore your property to make it “Like it never even happened.” In the event of severe weather, for your safety, follow these three tips for severe weather safety. 

  • Know your risk

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms, and your shelter plan should include all types of local hazard scenarios. 

  • Take action

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place. 

  • Be an example

Once you have taken action to prepare for severe weather, share your story with family members, co-workers, and friends on social media. Your preparedness efforts may inspire others to do the same. 

Each year, Americans cope with an average of the following intense storms*:

  • 10,000 severe thunderstorms 
  • 5,000 floods or flash floods
  • 1,300 tornadoes
  • 2 landfalling deadly hurricanes

In the event of a storm, the professionals here at SERVPRO® of Cape Girardeau & Scott Counties want you to be prepared. Because we know, all too well, how storm damage to your home or business can cause a flood of emotions. We hope you found these three tips for severe weather safety beneficial. Just remember, our team is Here to Help.® The next time a storm or disaster strikes your property, give us the opportunity to make the damage “Like it never even happened.” Just contact us. We’re only a phone call away. Call us: 573-339-1948. 

When Water Damage Strikes

6/13/2021 (Permalink)

Do you know what to do when water damage strikes your residential or commercial property? SERVPRO® of Cape Girardeau & Scott Counties does! We are Here to Help you and your family in your time of need.

Did you know the first 24 hours following a water loss are the most important in preventing secondary or permanent damage? It’s true! Here at SERVPRO® of Cape Girardeau & Scott Counties, we stand behind our 1-4-8 philosophy. 

One hour

Within one hour from notice of loss, one of our heroes will contact you to arrange for service. You’ll know help is on the way!

Four hours

Within four hours of loss notification, one of our professionals will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Eight hours 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

It’s critical you know what to do if -- or when -- water damage strikes. We’ll provide you with three tips. 

Tips: 

  1. Shut off the water source, if possible, or contact a qualified professional to stop the water source.
  2. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  3. Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Immediate action needs to be taken if you’re experiencing a water or storm event. Fast response time is vital to help prevent further damage. The heroes here at SERVPRO® of Cape Girardeau & Scott Counties are faster to any size disaster. 

When water damage strikes your home or business, contact the Brand leader in the cleanup and restoration industry: SERVPRO® of Cape Girardeau & Scott Counties. We’re Here to Help you 24/7, 365 for all your emergency service needs. Just call 573-339-1948.

7 Reasons Why SERVPRO®

5/31/2021 (Permalink)

When you experience any kind of disaster, such as water damage, fire damage, or storm damage, it causes a flood of emotions. And when an event of that nature occurs, you need to quickly find the best restoration company to make the damage "Like it never even happened."® And that company is SERVPRO® of Cape Girardeau & Scott Counties. We’ll give you seven reasons why you should choose SERVPRO®.  

  • #1 franchise in the cleaning and restoration industry

SERVPRO® has earned the position as the #1 franchise in the cleaning and restoration industry. And we’ve held this position for the 21st consecutive year.

  • Top 10 overall franchise in the nation by Entrepreneur Magazine’s Franchise 500 List 

Entrepreneur Magazine’s Franchise 500 List named SERVPRO® a top 10 overall franchise in the nation. And this is our eighth time being in the top 10.

  • Locally owned and operated 

SERVPRO® of Cape Girardeau & Scott Counties is a locally owned and operated business. We’ve been servicing the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, and Benton, Missouri, communities since 1992.  

  • Faster to any size disaster 

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so residents can expect an immediate response -- day or night.

  • Highly trained and experienced professionals 

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. 

  • Advanced technology

We invest in the latest technology and equipment because it helps us restore your home more efficiently and effectively. Not to mention, it helps to minimize cost. Our equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

  • Access to national resources 

We can scale our resources to handle any size storm or disaster. We can readily and easily access resources from a network of 1,700 plus Franchises across the country, and our elite Disaster Recovery Teams are strategically located throughout the country.

Now that we’ve given you seven reasons “why SERVPRO®,” will you contact us for your next restoration and cleanup job? We’ll get your job done efficiently and effectively. We’re just a phone call away. Call 573-339-1948. 

Important Disaster Tips

5/27/2021 (Permalink)

It’s critical to know important disaster tips, especially if you reside in disaster-prone regions. 

If you had a disaster, such as water damage, storm damage, or fire damage, at your home or business, would you rely on the number one leader in the restoration and cleanup industry? Or, would you rely on a subpar company or contractor? Not only has SERVPRO® earned the position as the #1 franchise in the cleaning and restoration industry for the 21st year in a row, but we’ve been named a Top 10 overall franchise system in the nation by Entrepreneur Magazine's Franchise 500 list.

When disaster strikes, SERVPRO® of Cape Girardeau & Scott Counties is always Ready for whatever happens.® Whether it’s water that infiltrates your property, a fire that blazes it, or some kind of storm that strikes it, our highly experienced and trained professionals are always ready to serve you and your family and to make the damage "Like it never even happened."®  

As a locally owned and operated business, SERVPRO of Cape Girardeau & Scott Counties is strategically located to respond quickly to your water or flood damage event. When a major storm or flood event occurs, we can call upon our national network of 1,700 plus SERVPRO Franchises and special Disaster Recovery Teams if we need additional resources or personnel. We have the resources, tools, equipment, capacity, and experience to handle storms and disasters. No job is too big or too small for our team.    

Speaking of disasters, consider the following tips below. 

  1. If you live in a high wind or hurricane-prone area and do not have code-approved shutters for protection from windborne debris, consider temporarily protecting your doors and windows by mounting exterior grade, 7/16" minimum thickness plywood and fastening it into place.  
  2. Consider building or retrofitting to create a tornado-safe room in your home. 
  3. In wildfire=prone areas, remove fine (dead grass, leaves, etc.) and coarse fuels (dead twigs, branches, etc.) within 30 feet of a building to create a survivable space in case of a wildfire. Be sure to remove dry leaf and pine litter from roofs, rain gutters, decks, and walkways. 
  4. Flooded roads could have significant damage hidden by floodwaters. Never drive through floodwaters or on flooded roads. Do not attempt to cross a flowing stream. It takes only six inches of fast-flowing water to sweep you off your feet and two feet of water to move an SUV-sized vehicle.

If a disaster, such as water damage, storm damage, or fire damage, threatens your residential or commercial property, remember that SERVPRO® of Cape Girardeau & Scott Counties has the tools, resources, equipment, capacity, and experience to make the damage "Like it never even happened."® Only rely and trust the number one leader in the restoration and cleanup industry. We’re available 24/7, 365 days of the year for all your emergency service needs. Will you contact us for your next restoration job? Just call 573-339-1948. 

Leading Cause Of Residential Fires

5/23/2021 (Permalink)

Do you know the leading cause of residential fires? Cooking equipment. That’s why it’s crucial to always practice safety first. Safety is a priority for our professionals here at SERVPRO® of Cape Girardeau & Scott Counties, and the safety of our customers is always a priority of ours.  

A homeowner or business owner experiences a flood of emotions when a fire ravages his or her home or business. 

Fear. Uncertainty. Stress. Consumed. Doubt. 

Those are some of the emotions he or she may have to deal with emotionally. Then those emotions are often followed up by the big “why” question. “Why me?” “Why did this happen?” If -- or when -- fire damage strikes, the future of the property and his or her livelihood can be overwhelming long after the flames have been extinguished and the smoke has cleared. 

4 Alarming Statistics 

The National Fire Protection Association (NFPA) offers the following eye-opening statistics on structure fires: 

  1. More than one-quarter (27%) of reported fires occurred in homes within the last year. 
  2. Even worse, 79% of fire-related deaths were caused by home fires. 
  3. On average, U.S. fire departments respond to an estimated average of 354,400 home structure fires per year resulting in $6.9 billion in direct property damage. 
  4. Most home fires and fire casualties result from five causes: cooking, heating, electrical distribution and lighting equipment, intentional fire setting, and smoking materials. 

After the first wave of heroes have rescued the property, let your heroes at SERVPRO® of Cape Girardeau & Scott Counties help you restore your property to its preloss condition. Combining rapid response, the utmost professionalism, and open communication throughout the entire job process, we strive to restore not only the home or business structure, but the customer’s peace of mind as well. 

If the unthinkable happens and a fire strikes your residential or commercial property, give the experts at SERVPRO® of Cape Girardeau & Scott Counties a call. Our team is always Ready for whatever happens.® We’re Here to Help make the damage “Like it never even happened.” Contact us 24 hours a day, 365 days a year. The number you need to know and call: 573-339-1948. Program it in your phone now. 

National Building Safety Month

5/17/2021 (Permalink)

May is National Building Safety Month. This month is an opportunity to educate yourself on what it takes to have safe, resilient, affordable, sustainable, and energy-efficient homes and buildings. The professionals here at SERVPRO® of Cape Girardeau & Scott Counties understand the need for safe structures in the communities where we live, work, and play. This is vital to continue to help our communities thrive. We fully support National Building Safety Month. And we are Here to Help you protect your investment (building) and serve you.

One effective way to do so is by implementing an ERP (Emergency Ready Plan) at your business. A member of our marketing team will do this for FREE. It’s quick, easy, and can save you thousands in the event that a disaster strikes, such as water damage, fire damage, storm damage, and mold damage. 

All communities need building codes to protect their citizens from disasters like fire, water, weather-related events, and structural collapse. Building codes are society's best way of protecting homes, offices, schools, manufacturing facilities, stores, and entertainment venues. You want to ensure your building is Ready for whatever happens.®  

Get your ERP implemented for FREE by one of our marketing representatives here at SERVPRO® of Cape Girardeau & Scott Counties. Call our team today: 573-339-1948. 

Stay Safe From Summer Storms: Part 3

5/1/2021 (Permalink)

A large number of people would probably consider Springtime their favorite time of year. And that could be for a myriad of reasons: A time of year for outdoor activities, vacations, sports, gardening, and more. And they tend to love the nice, sunny and beautiful weather that it brings. However, Spring is also a time for potentially severe weather, and the threat continues throughout the summer months. Did you know the potential for severe weather even increases in some areas? Safety is always the number one concern, and it’s important to stay safe from summer storms and any other storms the year may bring. Storms are inevitable, and the damage it leaves behind can be overwhelming. SERVPRO® of Cape Girardeau & Scott Counties gives you confidence by making the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic is June 01 through November 30th. And the hurricane season for the Eastern Pacific is May 15 through November 30th. 

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One effective way to prepare your business for any type of disaster is by establishing an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. We’ll come to your place of business and implement yours for FREE

Consider the following tips for what to do after the storm:

After the storm 

  • Never drive through a flooded roadway.
  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines and report them immediately.

Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. When there’s storm damage at your residential or commercial space, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® Call us: 573-339-1948

Understanding Water Types: Part 2

4/24/2021 (Permalink)

If you have residential or commercial water damage, having an understanding of water types is helpful. Knowing that critical piece of information helps ensure the proper cleanup is performed when qualified professionals arrive on-site. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties can assist you with that and help make the damage “Like it never even happened.”  

Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Sinks, showers, tubs and washing machines are examples of gray water.  

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. It is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. Bathrooms and toilets that contain fecal matter and urine are considered black water. Did you know water from your kitchen and dishwashers can also be classified as blackwater? It’s true due to the contamination by grease and other pathogens. 

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas. 
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.


Now that you have an understanding of water types part 2, you can make an informed decision when you need a restoration company. When you have water damage, don’t leave your property to chance. Contact your local SERVPRO® of Cape Girardeau & Scott Counties. We’re available 24/7, 365 days of the year for all your emergency service needs. Call us: 573-339-1948.

Why Use SERVPRO® For Your Duct Cleaning

4/10/2021 (Permalink)

Allergies are rampant during the Spring. Did you know duct cleaning can help? Duct cleaning can improve the air quality in your home and business. You may wonder, why use SERVPRO® for your duct cleaning? The SERVPRO® duct cleaning system is proven and cost-effective.  

The ventilation system is often the biggest culprit in poor indoor air quality, but our highly trained and qualified technicians here at SERVPRO® of Cape Girardeau & Scott Counties can help you change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home. 

What might be residing in your ducts:

  • Rodents
  • Dust
  • Dirt
  • Debris
  • Bacteria
  • Mold
  • Pollen
  • Insects
  • Pests 

A routine part of your local SERVPRO® franchise professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. We will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO® franchise professional can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

Unlike the majority of duct cleaning services, SERVPRO® franchise professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

If your allergies persist this season, contact us to come out to provide you a FREE quote for duct cleaning. Call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948 to make your appointment today.

Stay Safe From Summer Storms: Part 2

4/1/2021 (Permalink)

As you may know, the spring season is known for the potential to bring severe weather, and the threat exists throughout the summer months as well. Did you know the potential for severe weather even increases in some areas? We want nothing more than for you and your family to stay safe from summer storms -- all storms for that matter. Storms are inevitable, and the damage it leaves behind can wreak havoc. SERVPRO® of Cape Girardeau & Scott Counties gives you confidence by making the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic: June 01 through November 30th. 

Hurricane season for the Eastern Pacific: May 15 through November 30th. 

While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. One effective way to prepare your business for any type of disaster is by establishing an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. We’ll come to your place of business and implement yours for FREE

Consider the following tips for what to do during the storm.

During the storm 

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity. 
  • Stay away from windows and doors.


Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. We encourage you to stay tuned for part 3, where you’ll learn about tips to stay safe after the storm and more. When there’s storm damage at your residential or commercial space, rely only on SERVPRO® of Cape Girardeau & Scott Counties. Call us at 573-339-1948.

Why SERVPRO®? The Same Reason Local Insurance Agents Choose Us

3/31/2021 (Permalink)

Should you happen to have fire damage or water damage at your property, would you know who to call? Would you know who to turn to?  Across Southeast Missouri the majority of insurance agents trust one name in the industry: SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? The same reason local insurance agents choose us.

In a recent survey, local insurance agents said they are extremely satisfied with the results they received from SERVPRO® of Cape Girardeau & Scott Counties. That is because we are committed to creating happy customers, happy insurance agents, and happy customers of insurance agents.

Fire and water damage can be highly unpredictable. If it strikes your home or business, you can feel confident knowing SERVPRO® of Cape Girardeau & Scott Counties will be there to help you in your dire time of need. We will be there to help you put life back together. We will make the damage, “Like it never even happened.”

You can be equipped with the knowledge that our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties will treat you and your customers with the utmost respect, compassion, and dignity. Integrity is a word that we take seriously here at our local franchise. We are Here to Help.® We will help you get back in business and back to your life.

If you have fire or water damage at your property, would you recommend us? Or, if you knew a friend or family member who had damage, would you recommend us? Many local insurance agents state that they will always recommend SERVPRO® to their clients. Additionally, a majority of local insurance agents say they would recommend SERVPRO® to their clients over any other mitigation and restoration company in the business in water or fire claim situations.

For any damage that strikes your residential or commercial space, rely on the premier cleanup and restoration company that local insurance agents choose; SERVPRO® of Cape Girardeau & Scott Counties. We are available to you and your customers 24/7, 365 days a year for all your emergency service needs. Call us anytime at 573-339-1948.

Understanding Water Types: Part 1

3/19/2021 (Permalink)

When your home or business suffers a water damage, it’s vital that you have an understanding of water types. This is critical to help ensure proper cleanup. The heroes at SERVPRO® of Cape Girardeau & Scott Counties are highly qualified and experienced in this vertical.   

There are three types of water: Clean, gray, and black. 

Clean water is water from a broken pipe or another water source; rainwater is also considered clean. 

Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. 

Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. 

There are a number of water damage scenarios that can cause water damage at your residential and/or commercial property. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water 

  • Shut off the water source, if possible, or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. 
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner. 
  • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Now that you have an understanding of water types part 1, stay tuned for understanding water types part 2 to learn about the necessary precautions to take for damage from contaminated water. When water damage strikes your home or business, contact your premier local cleanup and restoration company. Call SERVPRO® of Cape Girardeau & Scott Counties day or night at 573-339-1948. 

What To Do After A Fire

3/12/2021 (Permalink)

Do you know what to do after a fire? If you don’t, we hope some of the tips provided here will help. When a fire does occur, lots of questions run through your mind. You ponder this thought and that thought. You ask why. It can leave you feeling depleted, especially if you’ve lost everything as a result of the fire damage and soot damage. But, if you’re ever faced with this situation, there is one company that exists that can alleviate some of that stress, a company that knows exactly what to do for you and your family: make the damage “Like it never even happened.” And that’s SERVPRO® of Cape Girardeau & Scott Counties’ promise to you. Our heroes are Here to Help you when you need it most. 

Here are five (5) tips to do after a fire, according to Ready.gov:

  1. Contact your insurance company for detailed instructions on protecting the property and conducting inventory. If you’re not insured, contact private organizations for aid and assistance.
  2. Check with the fire department to make sure your residence is safe to enter. Be watchful of any structural damage caused by the fire.
  3. Try to locate valuable documents and records.
  4. Begin saving receipts for any money you spend related to fire loss. The receipts may be needed later by the insurance company and for verifying losses claimed on income tax.
  5. Notify your mortgage company of the fire.

Bonus tip: Contact SERVPRO® of Cape Girardeau & Scott Counties!

Check out this invaluable resource to get other tips.


SERVPRO® of Cape Girardeau & Scott Counties knows exactly what to do after a fire and knows how to handle it properly. If you have fire damage at your home or business, will you contact us for your next restoration job? Just call 573-339-1948. 

Stay Safe From Summer Storms: Part 1

3/4/2021 (Permalink)

While the spring season is known for the potential to experience severe weather, the threat exists throughout the summer months as well. In fact, the potential for severe weather even increases in some areas. We want you to stay safe from summer storms. Storms are inevitable. The degree of damage they can cause to your home or business varies in nature, but you can have confidence knowing our heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the storm damage “Like it never even happened.” 

Hurricane season in the Atlantic begins June 1st and runs through November 30th. The Eastern Pacific hurricane season begins May 15th also ending November 30th. While it may be difficult to prepare for the unpredictable, there are steps you can take now to help ensure you are ready when disaster strikes. What’s one effective way to prepare your business for any type of disaster? Establish an Emergency READY Profile® (ERP). Contact us to learn more about the ERP and how it can help you. It’s FREE

Consider the following tips for what to do before the storm.

Before the storm

  • Build an emergency supply kit and develop a communication plan.
  • Unplug any electronic equipment before the storm arrives.
  • Secure outdoor objects that could blow away or cause damage.
  • If you are outdoors, get inside a building, home or hard-top vehicle (not a convertible).
  • Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.


Following the aforementioned tips can help you stay safe from summer storms. We hope that you found these tips to be beneficial. We encourage you to stay tuned for part 2, where you’ll learn about tips to stay safe during the storm and more. When there’s storm damage at your residential or commercial space, call on SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948.  

Types of Smoke That Can Occur at Your Business

2/12/2021 (Permalink)

When there’s fire damage, you need a professional commercial restoration company, like SERVPRO® of Cape Girardeau & Scott Counties, to make the damage “Like it never even happened.” Did you know there are different types of smoke that can occur at your business? Learn about what those types are.  

Types of Smoke:

Wet Smoke (Plastic and rubber) 

Low heat, smoldering, pungent odor, sticky, and smeary. Smoke webs are more difficult to clean. 

Dry Smoke (Paper and wood) 

Fast-burning, high temperatures; heat rises, therefore smoke rises. 

Protein Fire Residue (Produced by evaporation of material rather than from a fire) 

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fuel Oil Soot (Furnace puff backs) 

While “puff backs” can create havoc for homeowners, SERVPRO® franchise professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder, and fire extinguisher residue) 

Special loss situations require special care.

Be aware of the types of smoke that can occur at your business. SERVPRO® of Cape Girardeau & Scott Counties’ heroes are trained to handle even the toughest of losses. If your home or business suffers fire or smoke damage, contact us to help make it “Like it never even happened.” Remember, we are always Here to Help.® Call us anytime: 573-339-1948.  

The Roles Candles Play in Fire Damage at Your Home

2/7/2021 (Permalink)

Do you know the role candles play in fire damage at your home? A big one. Did you know, according to the Red Cross, 36% of home candle fires started in bedrooms? That’s scary. If your home happens to be a result of fire damage due to a candle, the heroes at SERVPRO® of Cape Girardeau & Scott Counties can make the damage “Like it never even happened.”   

9,300. An alarming number, right?! 9,300 is the number of home fires that were started by candles, that’s also according to the Red Cross. This resource provides a number of other statistics, too. 

Fire damage can erupt at any given moment. That’s why SERVPRO® of Cape Girardeau & Scott Counties offers 24/7 emergency services, and you can contact us anytime. No matter if it’s 3 a.m. on a regular day, at noon on a holiday, or while you’re out of town enjoying a vacation, we’ll come to your rescue. When a fire strikes your home, it can leave you feeling stressed, confused, and vulnerable. That’s why we will be there for you and your family throughout the entire process to help alleviate some of your stress. We’ll get your residential property back to preloss condition and life back to a sense of normalcy. 

The roles candles play in fire damage at your home can be dangerous, but it doesn’t have to be. This can be prevented. We do understand accidents happen, though. And if that is the case, SERVPRO® of Cape Girardeau & Scott Counties is always Here to Help.® Our heroes will treat you and your family with respect and empathy, and we’ll always treat your home and belongings with care. Call us for your next fire restoration job at 573-339-1948.   

How To Prevent Frozen Pipes

1/30/2021 (Permalink)

Before all the snow and ice come, it’s good for you to know tips on how to prevent frozen pipes. Because old man winter can cause damage to your residential or commercial property. Winter is a prime time for pipes to freeze. And frozen pipes can result in water damage. If this occurs, SERVPRO® of Cape Girardeau & Scott Counties is always Here to Help.® 

One of the number one tips to avoid frozen pipes is by allowing water to drip from faucets while the temperature is below freezing. According to the Red Cross, below are three other ways to prevent frozen pipes. 

  1. Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals out of the reach of children.
  2. Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  3. If you are going to be away during cold weather, leave the heat on in your home; set it to a temperature no lower than 55° F.

It’s also a good idea to detach your outdoor hoses. 


Now that you have some tips on how to prevent frozen pipes, here’s another tip for you: If you happen to have water damage at your home or business, contact SERVPRO® of Cape Girardeau & Scott Counties, where their heroes make the damage “Like it never even happened.” Call today: 573-339-1948.

How to Protect Your Pets From Fires

1/23/2021 (Permalink)

Your pets are members of the family. And just like your family, you would do any and everything to protect them. So, when there’s a fire at your residence, you want to know how to protect your pets from fires. You need to have a proper plan in place so no member of your family -- including your pets -- is injured. In the event a disaster occurs, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help you and your family with your fire damage

Preparation is always key. But we understand that some things can happen beyond your control. It’s good to know and quite reassuring to know there’s a local fire damage and restoration on your side if an emergency strikes. That fact alone can give you peace of mind, which is priceless.

Would you know what to do with your pets if there was a fire at your home? Would you know where to take Milo or Buttons? Pet fire safety is vital. Keeping them safe is of the utmost importance, a priority. Here are ways to protect your pets in the event of a fire:  

Include them in your family plan

Just as you prepare and have a family plan for your children and yourselves, you want to implement one for your pets, too. We encourage you to have their own disaster supplies kit ready in advance. Plan today so you’re ready for tomorrow. 

Practice your escape plan

With anything, practice makes perfect. The more you practice your escape route with your children and pets, the better equipped they will be if/when a fire strikes. Practice until they are trained enough to come at your beck and call, then practice some more.  

Evacuate 

The single most important thing you can do if a disaster strikes is to evacuate. Evacuating the premises helps protect you, your family and pets. It’s better to be safe than sorry.   

And with the aforementioned tips, communication is going to play an integral role in all of this. Ensure every member is on the same page. Get further tips from this great resource here

The heroes at SERVPRO® of Cape Girardeau & Scott Counties care about your family and your pets. We will do everything in our power to keep every member safe. We are always Here to Help.® 


It’s essential that you know how to protect your pets from fires. We hope a disaster does not strike your home. If it does, you can be reassured we’ll take good care of you, your family, your belongings, and your home. So, will you call us for your next fire restoration job? The heroes at SERVPRO® of Cape Girardeau & Scott Counties will make your fire damage at your home or business “Like it never even happened.” Call today: 573-339-1948.

Why SERVPRO®? SERVPRO’s Duct Cleaning System

1/22/2021 (Permalink)

Did you know duct cleaning can improve your air quality? It’s important to have a clean duct and HVAC system at both your home and business. The professionals at SERVPRO® of Cape Girardeau & Scott Counties can clean your system for you. The SERVPRO® duct cleaning system is proven and cost-efficient. 

What’s residing in your ducts? Did you know you could have unwanted guests in there? Over time, different contaminants or foreign objects can enter and collect in your air ducts that may diminish the indoor air quality of your home or office, or it can cause other damages to your HVAC system. Below is a list of what could potentially be there: 

  • Rodents 
  • Insects or pests
  • Dust 
  • Dirt 
  • Debris
  • Bacteria
  • Mold 
  • Pollen  

And those are just a few of the reasons why it’s important to have a professional clean your ducts. Depending on where you live and other variables, it’s recommended to get your ducts cleaned every three to five years. If you have never had your system cleaned, now is a great time to have it done. SERVPRO® of Cape Girardeau & Scott Counties has an effective solution. 

SERVPRO’s Duct Cleaning System:  

  • The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • An optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For all your residential and commercial duct cleaning and HVAC cleaning needs, count on our professionals here at SERVPRO® of Cape Girardeau & Scott Counties. Contact us to get a FREE quote. Or, give us a call at 573-339-1948.

Why SERVPRO®? Here to Help Your Hoarding Situation

1/16/2021 (Permalink)

Hoarding can be a serious problem in today’s society. Do you know someone who is a hoarder? If so, help exists. The heroes at SERVPRO® of Cape Girardeau & Scott Counties will be your solution. Why SERVPRO®? Because we are here to help your hoarding situation “Like it never even happened.”

According to the Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with a hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. 

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, which makes living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to the outside perimeter of the home as well, to storage facilities, or even the garage or yard. 

SERVPRO® franchises encounter hoarding situations in many capacities, so we have the experience to effectively handle those types of jobs. Many times, we’re called for a fire or water loss, and we encounter a hoarding situation when we arrive on-site. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties will communicate with the insurance company regarding their contents coverage, and, after approval, contents can be packed out and possibly cleaned, dried, and safely stored at our local franchise, or relocated to a storage facility so the fire or water loss work can be performed.

Another way SERVPRO® franchises encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, our professionals will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. 


Hoarding jobs are often sensitive situations, and each case is very different. Our heroes at SERVPRO® of Cape Girardeau & Scott Counties are here to help make the mess “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, contact us. Remember, we are here to help your hoarding situation. Call us today: 573-339-1948.

How To Prepare For A Home Fire

10/22/2020 (Permalink)

Do you know how to prepare for a home fire? Fire damage can strike your home at the least unlikely time. Preparation can save you hundreds, perhaps thousands of dollars -- even lives, which are priceless. In the unlikely event there is fire damage or soot damage, SERVPRO® of Cape Girardeau & Scott Counties is always prepared to get your home back to preloss condition and to make the damage “Like it never even happened.” 

Below are three ways you can prepare for a home fire. 

Install smoke alarms

It’s key that you install the correct number of smoke alarms in your home. For new homes, “the National Fire Alarm Code (NFPA 72) requires hard-wired, interconnected smoke alarms with battery back-up on every level of the home, outside each sleeping area, and inside each bedroom. Alarms must be wired together so that if one sounds, they all sound,” according to the Red Cross. 

Teach children the sound of smoke alarms 

Ensure your children know what a smoke alarm sounds like. Check out this video to hear the sound effect of a smoke alarm. So, if a fire occurs, once they hear that sound, they immediately know how to respond quickly and appropriately.  

Have multiple escape routes 

If you have multiple escape routes for your family, you’re adding that extra layer of protection for them. You should practice with each member of your family more than one way to escape each room of your home. Practice, practice, practice. The more escape routes, the better.

Check out this resource from the Red Cross to learn about four other ways to prepare for a home fire. 


We encourage you to always know how to prepare for a home fire. If a fire breaks out at your residential property, you want heroes to come save the day and to help make the fire damage “Like it never even happened.” And there’s only one company that can successfully do that: SERVPRO® of Cape Girardeau & Scott Counties. You can contact us 24/7, 365 days of the year -- even on a leap year. Call us at 573-339-1948.

Financial preparedness: Are you prepared for future disasters?

9/25/2020 (Permalink)

Financial preparedness is vital in every aspect of life. Vacations. Emergencies. Disasters. And the list goes on. No matter your tax bracket, a safety net is always encouraged and wise to have. 

September is National Preparedness Month. And what better time to implement an emergency savings account if you haven’t already done so?! Now is an opportune time to prepare your finances in the event of a disaster. By taking this crucial step now, you are one step closer to securing you and your family. And you can feel confident you can weather any storm. 

When a disaster strikes, that creates a stressful situation, and not having adequate financial backing can add even more of a burden. But, it doesn’t have to if you prepare now. It’s key that you protect yourself and your family financially. 

5 Tips to Be Financially Prepared for a Disaster:

  1. Have emergency cash-on-hand 
  2. Keep a robust emergency fund, and continue to contribute to it on a monthly basis 
  3. Open a safe deposit box
  4. Have proper insurance coverage
  5. Keep detailed, accurate records

You can safeguard your future by taking those requisite steps now. Ready.gov provides some additional tips to help you prepare, such as downloading FEMA’s emergency financial first aid kit, storing the kit and important documents in a safe place, and understanding your insurance options. These simple steps can help create peace of mind, which is priceless. 

We hope you and your family do not have to face a disaster. In the event that you do, you can confidently rely on SERVPRO® of Cape Girardeau & Scott Counties. If a disaster hits your home or business, you can have confidence knowing our heroes can make the damage “Like it never even happened.” We’ll get you back to life, back to business -- faster. 

We know emergencies happen at all hours of the day. That’s why we are available to you 24/7/365. Just call 573-339-1948.

Why SERVPRO®? Fast 24-Hour Service

9/4/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours, and neither does SERVPRO® of Cape Girardeau & Scott Counties. So, when disaster strikes your home or business, why SERVPRO®? Because of our fast 24-hour service. Our heroes are faster to any size disaster

SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. When you contact us, you can expect an immediate response time, day, or night. 

In many cleaning and restoration situations, immediate action is needed. With over 1,700 franchise locations in the U.S. and Canada, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage, as well as the cleaning and restoration costs.


When you have water damage, fire damage, storm damage, or any other type of emergency, you need a company that is fast and efficient, and that premier company is SERVPRO® of Cape Girardeau & Scott Counties. Because we understand these incidents can occur at any given moment, we offer 24/7 emergency services. Our heroes respond quickly to your emergency needs. We’re your local cleanup and restoration partner. We are here for you. We are here for your business. We make it easy for you to contact us. And we’re always a phone call away: 573-339-1948.

Shocking Facts About Lightning

8/21/2020 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck. And storm damage can cause a flood of emotions, but SERVPRO® of Cape Girardeau & Scott Counties has you covered. 

Before, during and after a storm, it’s good to know what to do and not do. Always be prepared. Here are a few lightning safety tips:

Be aware 

It’s crucial to always be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available. 

Go indoors

Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up. 

Avoid windows

At all costs, avoid windows, doors, porches, and concrete. Do not lie on concrete floors. Also, avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring. 

Avoid water

During any kind of storm event, it’s wise to avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing. 


Now that you’ve discovered some shocking facts about lightning, be sure to follow the aforementioned tips to help you and your family stay safe. Should lightning, flood damage, or storm damage strike your home or business, contact us because our heroes are Here to Help.® If you are faced with this occurrence, and you’d like for the damage to be “Like it never even happened,” there’s only one company that can do that for you, and that’s SERVPRO® of Cape Girardeau & Scott Counties. Call us today: 573-339-1948. 

Local Hoarding Company

8/6/2020 (Permalink)

Hoarding is a serious situation in today’s society. If you know people who have this problem, there is a solution for them. SERVPRO® of Cape Girardeau & Scott Counties is your local hoarding company. We’ll come to your commercial or residential property to clean up the mess to make it “Like it never even happened.”  

According to The Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, which can make living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home, as well, to storage facilities, or even the garage or yard. 

Our professionals encounter hoarding situations in several different ways. Sometimes, we’ll receive a call for a fire or water loss and find the hoarding situation when we arrive on-site. We communicate with the insurance company regarding their contents coverage, and, after approval, contents can be packed out and possibly cleaned, dried, and stored at our local franchise, or relocated to a storage facility so work on the fire or water loss can commence. 

Another way our team encounters hoarding jobs is via calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, we’ll see if they should look for any items of importance while they clean the job. At times, family members will come and try to help the hoarder sort through their contents as well. 


If you encounter a hoarding situation at one of your properties, or with your insureds, and you need a local hoarding company, contact SERVPRO® of Cape Girardeau & Scott Counties. We’re always available via phone, too. Call 573-339-1948.

Company That Does Board-ups

8/3/2020 (Permalink)

Have you ever wondered if there was a company out there that does board-ups? There is. And that company is SERVPRO® of Cape Girardeau & Scott Counties. Whether you need a residential or commercial property to be boarded up, our heroes are Here to Help.® 

Whether after a fire, storm, or other structural disasters, boarding up damaged property is a burden that no one should ever have to go through— especially if it is your property that has been damaged. 

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, which makes the situation even worse. And, as you know, excess moisture can result in mold damage. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. Our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties can board up the damaged property. We mitigate and remediate the original damage while providing you with peace of mind.


The next time you’re searching for a company that does board-ups, look no further. SERVPRO® of Cape Girardeau & Scott Counties has you covered. If you have a property that needs to be boarded up, contact us. Give us a ring: 573-339-1948.

How Our Heroes Ensure Water Damage is Handled Properly

7/23/2020 (Permalink)

Here at SERVPRO® of Cape Girardeau & Scott Counties, we have an effective protocol in place for everything. And when it comes to water damage, utilizing that system is of the utmost importance. The below steps demonstrate how our heroes ensure water damage is handled properly at your home and/or business. 

Within four hours of receiving a loss notification, a SERVPRO® franchise professional will be on-site to help ensure the water damage is handled by completing the following steps. 

Inspection 

Our heroes will inspect the affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work. 

Emergency Services 

Our heroes take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services in-depth to you step-by-step. 

Monitoring 

To help ensure your home or business and belongings are dried to appropriate industry standards, our heroes will monitor the drying process. The updates will be consistently communicated with you. 

Restoration Services 

The heroes here at SERVPRO® of Cape Girardeau & Scott Counties will repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.


When there’s water damage at your residential or commercial property, contact us. Rely only on the premier water damage repair and restoration company: SERVPRO® of Cape Girardeau & Scott Counties. We’ll make the damage “Like it never even happened.” Call us today: 573-339-1948.

Commercial Deodorization Company

7/17/2020 (Permalink)

When there’s fire damage at your home or business, oftentimes, soot damage sets in and strong odors tend to linger. When that’s the case, SERVPRO® of Cape Girardeau & Scott Counties is the commercial deodorization company you need to make the odor “Like it never even happened.” 

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke, and soot damage in your home or business can create unpleasant and potentially permanent problems. 

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. 

Each hero here at SERVPRO® of Cape Girardeau & Scott Counties is certified by the Institute of Inspection, Cleaning and Restoration (IICRC). Our professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the source of the odor. Once the source is identified, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable item in affected areas will also be professionally cleaned and deodorized, including furniture, draperies, upholstery, electronics, art, flooring, walls and ceilings, HVAC and air ducts and more.

If you have questions, just ask. Our professionals will explain the various deodorization methods available and which one will work best for you. 


If you or one of your customers suffer fire damage or some other accident and require deodorization services, contact SERVPRO® of Cape Girardeau & Scott Counties immediately. We’re your local commercial deodorization company. Whether it’s fire, water, or mold damage or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” Call today: 573-339-1948.

Choosing the Appropriate Fire Extinguisher for Your Business

7/6/2020 (Permalink)

Did you know there are different types of fire extinguishers? And when there’s fire damage, choosing the appropriate fire extinguisher for your business will be vital. SERVPRO® of Cape Girardeau & Scott Counties is Here to Help® if a disaster strikes your commercial property.  

Types of fire extinguishers:  

Class A

This is the most common extinguisher and can be used to put out fires in ordinary combustibles such as cloth, wood, rubber, paper, and many plastics.

Class B 

Used on fires involving flammable liquids, such as grease, gasoline, and oil.

Class C 

Designed for fires involving appliances, tools, or other equipment electronically energized or plugged in.

Class D

For use on flammable metals; often specific for the type of metal in question. These are typically found in factories.

Class K

Intended for use on fires that involve vegetable oils, animal oils, or fats in cooking appliances. Generally found in commercial kitchens.

As you can see, choosing the appropriate fire extinguisher for your business is highly important. If you have any questions, contact us. We’re happy to answer any for you. And if there’s any type of damage at your commercial property, remember to call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. We’ll make the damage “Like it never even happened.”  

Home Fire Prevention Tips

7/1/2020 (Permalink)

A home fire can leave a family devastated. But, there is help and hope that’s just a phone call away, which can help alleviate some of that devastation. Who is that help and hope? The heroes at SERVPRO® of Cape Girardeau & Scott Counties. We’ll be there to make the fire damage “Like it never even happened.” Although you can’t always predict when a fire occurs, there are some home prevention tips you can follow to help prevent fire damage

Here are three (3) home fire prevention tips: 

Cooking 

When you are cooking, we strongly advise you to not leave the kitchen, leaving food unattended. If you absolutely have to leave the kitchen for any given time, simply turn off the oven until you return. It’s better to be safe than sorry. While cooking, it’s always best to wear short, close-fitting clothing or sleeves that are rolled up. This helps prevent the fire from coming in contact with your clothing. And you certainly want to strongly urge children to stay a safe distance away from all the cooking areas. Tip: Keep children at least three-feet or more away.

Electrical and appliance safety

Electrical and appliance safety is vital. For safety purposes, before using, check wires on all your electrical appliances. If there are frayed wires, that can be a fire hazard, so you want to replace any frayed wires immediately. Always ensure you shut off all electrical appliances once you are done utilizing them. Tip: If you are using a three-pronged plug, only use it on a three-slot outlet.  

Portable space heaters

Portable space heaters can be both a good thing and a bad thing. It’s good because it provides warmth and makes a room nice and cozy. It can be a bad thing if it causes a fire, so you want to be careful with them. If you have any combustible objects in your home, keep them at least three feet away from portable space heaters. It is recommended to “buy heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL),” according to Ready.gov. Tip: Invest in a portable heater that has a thermostat control mechanism. That way, if it happens to fall over, it will automatically shut off.  

Check out this resource to learn about other home fire prevention tips. 

These home fire prevention tips can be immensely beneficial for you and your family. If a fire results even after following those tips, just remember, SERVPRO® of Cape Girardeau & Scott Counties, your local 24-hour emergency service company, will be there for you and your family. Contact us online anytime, or give us a call: 573-339-1948. 

Flooding

7/1/2020 (Permalink)

Flooding is a big concern in many areas. When your residential or commercial property is hit with storm damage, you need a local storm damage cleanup and restoration company there immediately. Our highly trained and qualified restoration specialists at SERVPRO® of Cape Girardeau & Scott Counties are quick to respond to your emergency. 

According to the National Weather Service (NOAA), “Approximately 75 percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as: 

  • Flash flooding 
  • River flooding
  • Storm surge and coastal inundation from tropical and non-tropical systems 
  • Burn scars/debris flows (caused by wildfires)
  • Ice/debris jams
  • Snowmelt
  • Dry wash (caused by heavy rainfall in dry areas)
  • Dam breaks/levee failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20 percent of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP). 

When flooding or catastrophic water damage happens at your home or business, SERVPRO® of Cape Girardeau & Scott Counties is Here to Help.® We can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. Our local heroes are always ready (24/7, 365 days a year) to help make the damage “Like it never even happened.” Call us for your next flood damage job: 573-339-1948.   

Do You Live In A Potential Flood Risk Zone?

6/27/2020 (Permalink)

Do you live in a potential flood risk zone? If you don’t know the answer to that very important question, check out this resource. It allows you to easily enter your business, home, or other address to determine if your property is at risk for flooding based on a visual flood map. If you happen to live in a flood risk zone and your residential or commercial property is hit with flood damage, SERVPRO® of Cape Girardeau & Scott Counties can come to your rescue and make the damage “Like it never even happened.” 

With more than 1,700 franchises strategically positioned throughout the U.S. and Canada, help is near when you experience flooding at your home or business. When a major storm hits, it may overwhelm other local restoration companies. That’s not the case with us. SERVPRO of Cape Girardeau & Scott Counties can scale our resources by accessing the apparatus and personnel of over 1,700 franchises. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events.   

No job is ever too big or too small for our team. Our heroes have helped rescue the day at a number of storm emergencies, such as Hurricane Katrina, Hurricane Harvey, Hurricane Florence and countless others. And we can do the same for you should you experience such an event. 

SERVPRO® of Cape Girardeau & Scott Counties offers 24/7 emergency services. Rest assured, we are always prepared and equipped to take on your job. We’re open 365 days of the year. Even if it’s a holiday, you can contact us, and we’ll come to your rescue. We are Here to Help.® Call us day or night: 573-339-1948.   

Emergency Water Damage Tips

6/13/2020 (Permalink)

Water damage can happen at any given moment, so it’s good to always be prepared. The emergency water damage tips provided below can help salvage your belongings. The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. It’s vital that you act fast. And that’s exactly what the heroes here at SERVPRO® of Cape Girardeau & Scott Counties do when there’s water damage at your residential or commercial property. We are faster to any size disaster.  

In the event of water damage, follow these tips: 

  1. Shut-off the water source, if possible, or contact a qualified professional to stop the water source. 
  2. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. 
  3. Remove as much excess water as possible by mopping and blotting. 
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  5. Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place. 
  6. Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards. 
  7. Do not use your household vacuum cleaner to remove water! This could cause an electrical shock or damage to the device. 
  8. Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water. 

We hope you found these emergency water damage tips useful. Should you have water damage at your home or business, SERVPRO® of Cape Girardeau & Scott Counties has an effective 7-step process to help make the damage “Like it never even happened.” Contact us 24/7, 365 days of the year. Will you choose us for your next restoration job? Call us for all your emergency services: 573-339-1948. 

Why SERVPRO®? Because We’re There For You Before and After The Damage

5/31/2020 (Permalink)

Fire damage. Water damage. Storm damage. Any of which can cause a highly traumatizing experience. That’s why SERVPRO® of Cape Girardeau & Scott Counties exists. We’re there for you before and after the damage. We’re here to help give you peace of mind during that experience, to help piece life back together, to help get your home or business back to preloss condition. We’re here to help make the damage “Like it never even happened.” 

No matter if you need residential or commercial cleanup or restoration services, we’ve got you covered, just like this Cape Girardeau, Missouri, homeowner. Check out this before and after photo of a reconstruction job our heroes completed from start to finish. SERVPRO® of Cape Girardeau & Scott Counties’ professionals provided effective communication to the customer so she was in-the-know during the entire job. 

And here’s another job to demonstrate how we were there for this business owner when he experienced water damage at his commercial property in Kelso, Missouri. We were with him before, during and after his flooded office journey. 

With any job we take on, our heroes walk you through the process and clearly communicate next steps, just like we did for another happy customer. This business had fire damage, which caused severe soot damage. And this before and after photo shows how our heroes got it back to its preloss condition. 

And we were there for another business in Scott City, Missouri, in their dire time of need. This before and after photo depicts how we made the water damage “Like it never even happened.” Our heroes were on-site immediately. Because, as you know, when you’re in business, every hour lost is one hour of lost productivity. And time is money. That’s why we respond quickly. We want to get you back in business as quickly as possible. SERVPRO® of Cape Girardeau & Scott Counties is faster to any size disaster or emergency.

Even for non-emergencies, such as cleaning, we’ll be there for you, just as we were for another local business. This business owner thought new flooring was needed, but this before and after photo demonstrates the difference stripping and waxing can make. We saved this owner thousands of dollars by restoring the floor versus replacing it. We firmly stand behind our restore versus replace mentality. 

Next time you need restoration services at your place of business or your home, why are you going to choose SERVPRO® of Cape Girardeau & Scott Counties? Because we’re there for you before and after the damage. With us, you don’t have to worry about it being just transactional; we’re focused on building a rapport with you and creating a happy customer. You can always count on us to be there for you. If you keep us at the top of your mind before damage strikes, you’ll know what to do and who to call after one occurs. We’re your solution and Here to Help.® Contact us whenever you need us. Call 573-339-1948.

3 Flood Safety Tips

5/27/2020 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. It’s vital that you are always prepared, so we want to equip you with three flood safety tips so you’re prepared. Whether your home or business is near a coastline, near a river, or even in the desert, there is always potential for flood damage. If your residential or commercial property is affected by flood damage, SERVPRO® of Cape Girardeau & Scott Counties is your local storm damage cleanup and restoration company.

Fema.gov reports in the last five years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, nearly 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000 worth in damages. According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster. The American Red Cross offers the following flood safety tips. 

  1. Stay away from floodwaters. If you come up on a flowing stream where water is above your ankles, stop, turn around, and go another way. Six inches of swiftly moving water can sweep you off your feet. 
  2. If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water. 
  3. Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

We hope you found these three flood safety tips helpful. If you have flood damage at your residential or commercial property, contact the heroes at SERVPRO® of Cape Girardeau & Scott Counties. We are Here to Help.® We’ll be at your home or business to make the damage “Like it never even happened.” We make it easy and convenient for you to reach us. For all your emergency services, we are available 24/7, 365 days of the year. Call us anytime: 573-339-1948. 

Fire Safety Quiz: How Savvy Are You?

5/23/2020 (Permalink)

Fire safety quiz: how savvy are you when it comes to knowing if you are adequately equipped and prepared for a home fire? Are you a pro? An amateur? There’s one easy way to find out. Test your knowledge. Take this quiz to see if you are prepared for a home fire. In the event of fire damage at your residential property, there’s one fact you should be aware of: there is one company that’s always prepared. And that company is SERVPRO® of Cape Girardeau & Scott Counties. Housed there are heroes who are always ready and Here to Help.® 

What’d you score on the quiz? Are you a pro, or are you an amateur? If you’re a pro, awesome! Very nice job! If you’re an amateur, use this quiz as an opportunity to learn from. Practice to ensure you are properly prepared if/when a fire strikes. 


We hope you found this fire safety quiz: how savvy are you helpful. Our One Team MVPs at SERVPRO® of Cape Girardeau & Scott Counties want you to always be prepared in the event of a fire emergency. Our experienced and qualified heroes can get your property back to “Like it never even happened.” We’ll be your guiding experts to help you through your crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care. Reach out anytime you have questions. For your next fire job, call your local fire damage repair and restoration company at 573-339-1948.

7 Benefits of a SERVPRO® Emergency Ready Profile (ERP) for Your Commercial Property

5/17/2020 (Permalink)

How is your business prepared? Prepared for when a water pipe breaks? Prepared for when an emergency strikes? SERVPRO® of Cape Girardeau & Scott Counties offers a free effective tool for your business to help ensure you’re Ready for whatever happens.® We’ll explain the seven benefits of a SERVPRO® Emergency Ready Profile (ERP) for your commercial property.

The SERVPRO® Ready Plan is a tool for both residential and commercial property managers and owners. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. It can help minimize how water damage and fire damage can affect your home or business. 

7 benefits of an Emergency Ready Profile (ERP) for your commercial property:

  1. A no-cost assessment of your facility.
  2. A concise profile document containing only the most critical information needed about your business and building structure in the event of an emergency.
  3. Provides facility details, such as shut-off valve locations, priority areas, and priority contact information.
  4. Identifies the chain of command for authorizing work to begin. 
  5. A guide to help you get back into your building quickly following a disaster. 
  6. Accessible electronically. 
  7. Establishes your local SERVPRO® franchise professional as your disaster mitigation and restoration provider.

SERVPRO® of Cape Girardeau & Scott Counties is your exclusive ERP partner. Now that you’re aware of the seven benefits of a SERVPRO® Emergency Ready Profile (ERP) for your commercial property, contact us to have yours implemented. Call us: 573-339-1948. 

Severe Weather Safety Tips

5/4/2020 (Permalink)

Your insureds are your number one priority. And, as their agent, you do everything in your power to help ensure they are properly covered. With storm season upon us (March through June), it’s a good opportunity for you to review their policies and reinforce how essential it is to be properly covered. It’s good to be equipped with severe weather safety tips. Should severe weather strike your home or business, the heroes at SERVPRO® of Cape Girardeau & Scott Counties can be there to make the damage “Like it never even happened.” But it’s vitally important to know what steps to take to help keep you, your customers and their homes safe. As a result, it may help reduce your number of claims. 

According to noaa.org, severe weather can happen anywhere and at any time. Each year, Americans cope with an average of the following intense storms*:

◊ 10,000 severe thunderstorms

◊ 5,000 floods or flash floods

◊ 1,300 tornadoes

◊ 2 landfalling deadly hurricanes

According to noaa.org, approximately 98% of all presidentially declared disasters are weather-related resulting in around 650 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Here are some simple yet helpful tips to follow:

Know your risk

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms, and your shelter plan should include all types of local hazard scenarios.

Take action

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example

Once you have taken action to prepare for severe weather, share your story on social media. Your preparedness efforts may inspire others to do the same.

Not only is it a good idea for you to be prepared, but it’s also a good idea for your business to be prepared. And we have the ideal solution: an Emergency Ready Profile (ERP). SERVPRO® of Cape Girardeau & Scott Counties is your exclusive ERP partner. Having one in place at your facility can help minimize business interruption in the event of a disaster. Furthermore, here are three additional benefits:

  1. Helps ensure you’re “Ready for whatever happens.” 
  2. Helps save time and money. 
  3. It’s FREE.

Just contact our marketing team, and we can implement yours!  


We hope you found these severe weather safety tips to be beneficial. If severe weather causes water damage and/or storm damage to your home or business, the heroes here at SERVPRO® of Cape Girardeau & Scott Counties can help make the damage “Like it never even happened.” Our team is always “Ready for whatever happens!” We’re available 24/7, 365 days of the year for all your emergency needs. Just call 573-339-1948.

Be Flood Smart

5/1/2020 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert, there is always potential for flood damage. So, it’s important that you be flood smart. If there’s storm or flood damage at your residential or commercial property, SERVPRO® of Cape Girardeau & Scott Counties can make the damage “Like it never even happened.” 

Floodsmart.gov reports, in the last five years, all 50 states have experienced floods or flash floods. According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following three flood safety tips. 

  • Stay away from floodwaters. If you approach a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

Remember to always be flood smart. If a flood strikes your home or business, contact your local SERVPRO® of Cape Girardeau & Scott Counties. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. Our heroes are prepared to handle any size disaster. When flooding or storm damage takes control of your life, we help you take it back. Call us anytime: 573-339-1948. 

The Science of Drying

4/24/2020 (Permalink)

The science of drying is not something most people think of often unless your property is impacted by water damage. If water damage strikes your home or business, you should rely on the professionals who use the science of drying, and that’s the heroes at SERVPRO® of Cape Girardeau & Scott Counties. 

Psychometrics is the study of air and its properties and how those properties relate to the effects moisture has on various structural materials and contents. The “Science of Drying” is understanding how to manipulate temperature and humidity levels to produce optimal drying conditions, without causing secondary damages.

Our One Team MVPs are trained in the science of drying and follow strict industry-approved standards to help lower the chances of secondary damage. Here at SERVPRO® of Cape Girardeau & Scott Counties, we have highly trained restoration specialists. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured, our staff is equipped with the tools, knowledge and resources to restore your property.

If your business experiences water damage, here are 3 tactics your local SERVPRO® Franchise professionals will do:

  1. Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up Mother Nature by using professional drying equipment.

When there’s water damage at your home or business, our advanced technology, techniques and equipment help to effectively get your property back to Like it never even happened.® SERVPRO® has developed DryBook™, a proprietary tool that provides real-time documentation and updates on the drying process. It helps ensure industry drying requirements are met. With DryBook™ Mobile, we have the ability to easily track where your property is in the drying process.

The next time your residential or commercial property has water damage, rely on the premier water damage repair and restoration company. The heroes at SERVPRO® of Cape Girardeau & Scott Counties have the science of drying down to a science. Call us at 573-339-1948.

Why SERVPRO®? The Same Reason Local Insurance Agents Choose Us

4/10/2020 (Permalink)

Should you happen to have fire damage or water damage at your property, would you know who to call? Would you know who to turn to?  Across Southeast Missouri the majority of insurance agents trust one name in the industry: SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? The same reason local insurance agents choose us.

In a recent survey, local insurance agents said they are extremely satisfied with the results they received from SERVPRO® of Cape Girardeau & Scott Counties. That is because we are committed to creating happy customers, happy insurance agents, and happy customers of insurance agents.

Fire and water damage can be highly unpredictable. If it strikes your home or business, you can feel confident knowing SERVPRO® of Cape Girardeau & Scott Counties will be there to help you in your dire time of need. We will be there to help you put life back together. We will make the damage, “Like it never even happened.”

You can be equipped with the knowledge that our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties will treat you and your customers with the utmost respect, compassion, and dignity. Integrity is a word that we take seriously here at our local franchise. We are Here to Help.® We will help you get back in business and back to your life.

If you have fire or water damage at your property, would you recommend us? Or, if you knew a friend or family member who had damage, would you recommend us? Many local insurance agents state that they will always recommend SERVPRO® to their clients. Additionally, a majority of local insurance agents say they would recommend SERVPRO® to their clients over any other mitigation and restoration company in the business in water or fire claim situations.

For any damage that strikes your residential or commercial space, rely on the premier cleanup and restoration company that local insurance agents choose; SERVPRO® of Cape Girardeau & Scott Counties. We are available to you and your customers 24/7, 365 days a year for all your emergency service needs. Call us anytime at 573-339-1948.

Tips If A Hurricane Is Near

4/1/2020 (Permalink)

Storms can be a very scary experience. And you never know the extent of storm damage until the damage is done. It can wreak havoc on your home or business. There are major storms, such as hurricanes, that can really cause some serious damage. Even though our area doesn't have immediate impact from hurricanes, SERVPRO® of Cape Girardeau & Scott Counties still has the capacity to send crews to help hurricane victims in other parts of the country. We are your premier storm damage cleanup and restoration company you can rely on. Our heroes will be there for you and your family to help make it Like it never even happened.® Maybe you have loved ones that live in hurricane areas that could benefit from these tips to stay safe during a storm:  

If a hurricane is 18-36 hours from arriving, follow these 3 tips:

  • Turn on your TV or radio in order to get the latest weather updates and emergency instructions.
  • Restock your emergency preparedness kit. Include food and water sufficient for at least three days, medications, a flashlight, batteries, cash, and first aid supplies.
  • Plan how to communicate with family members if you lose power. For example, you can call, text, email or use social media. Remember that during disasters, sending text messages is usually reliable and faster than making phone calls because phone lines are often overloaded.

If a hurricane is 36 hours from arriving, follow these 3 tips: 

  • Bookmark your city or county website for quick access to storm updates and emergency instructions.
  • Bring loose, lightweight objects inside that could become projectiles in high winds (e.g., patio furniture, garbage cans); anchor objects that would be unsafe to bring inside (e.g., propane tanks); and trim or remove trees close enough to fall on the building.
  • Cover all of your home’s windows. Permanent storm shutters offer the best protection for windows. A second option is to board up windows with 5/8” exterior grade or marine plywood, cut to fit and ready to install.

Those six tips provided by Ready.gov can help keep you and all members of your family safe in the event of a hurricane. That resource can provide you a myriad of other helpful tips, too.  

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience, expertise, resources and equipment to handle the job. SERVPRO® of Cape Girardeau & Scott Counties has the capacity to handle any size job. We can respond immediately to storm and flooding conditions. Our heroes are faster to any size disaster.  

Now that you’ve been provided with tips if a hurricane is near, you are more well-equipped and prepared in case your home or business is hit by any storm damage. In the event that it is, just remember, you have a team of heroes that is just a phone call away and ready to come to your rescue at your beck and call. All you have to do is pull out your mobile device and call. When you need for the damage to be “Like it never even happened,” call 573-339-1948.

We are Cleaning Experts

3/31/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO® of Cape Girardeau & Scott Counties today: 573-339-1948.  

Water Damage Company Reviews

3/19/2020 (Permalink)

Water damage company reviews can have a huge influence and impact on your purchasing power. When you need a water damage company, your journey may look something like this: Pull out your phone → Go to Google → Search for “water damage company” → Do a little research → Read some reviews → Click the “Call” button. Reading those reviews can help you determine which company you are going to use. Review some of SERVPRO® of Cape Girardeau & Scott Counties’ reviews. And if you happen to have water damage at your home or business, you can make an informed decision.   

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties always strive to create happy customers. Some of the below reviews are proof. 

Happy customers testimonials: 

“If you have a fire or any flood damage at all, SERVPRO is who you want to call. They were there for us when we didn’t know what to do. They walked us through the flood damage we had and made us feel like family the whole time. Thank you, SERVPRO!!!” 

- Brandi 

“I've been an insurance agent for over 12 years. The various insurance companies I represent often recommend SERVPRO. So, when I had a water leak from an ice maker in the middle of our kitchen, I called SERVPRO. By the end of the day, my damaged flooring had been removed, appliances moved out and fans and dehumidifiers were set up throughout the house. My kids said they were like a swarm of green bees, they swooped in and out. Informative & personable. I had a great experience with SERVPRO.” 

- Jennifer 

“SERVPRO of Cape Girardeau & Scott Counties is the best company I have ever done business with! Over the last 10 years, we have used SERVPRO for a variety of situations -- a remodeling accident that burst a water pipe, a flooded basement, and the cleaning of our air ducts. In every situation, SERVPRO arrived quickly. I can't say enough great things about the people who work for SERVPRO! From the receptionist to the head of the company!”

- Marueen 


The next time you need a local water damage repair and restoration company, read some of the water damage company reviews for SERVPRO® of Cape Girardeau & Scott Counties, then contact us. You, too, can write us a review. For all your residential and commercial water damage needs, our experienced and qualified heroes can make that damage "Like it never even happened."® Will you give us your next restoration job? Just call 573-339-1948.  

Company That Does Cleanup and Restoration

3/19/2020 (Permalink)

When your home or business is hit with fire damage, water damage, storm damage, or mold damage, it can leave a huge mess on your hands. If it does, you need a company that specializes in cleanup and restoration and can make the damage "Like it never even happened."® SERVPRO® of Cape Girardeau & Scott Counties is the company that does cleanup and restoration. In fact, our heroes specialize in it.  

There’s never a convenient time for flooding or storm damage to strike your home or business. Storms and inclement weather can be devastating to your property. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. Every hour spent cleaning up is an hour of lost revenue and productivity. But our experienced cleanup and restoration specialists at SERVPRO® of Cape Girardeau & Scott Counties can help you gain back that time. 

Our cleanup and restoration process is unparalleled. SERVPRO® is a Franchise System with over 50 years of leadership in fire and water cleanup and restoration. That’s half a century of experience. Our track record of results has earned us the trust of the insurance industry, countless homeowners, commercial property managers and in one unforgettable instance -- the Pentagon. 

Don’t let fire damage, water damage, storm damage or mold damage get you down in a slump. Because there is a company that can come to your rescue.  

7 reasons why you should choose SERVPRO®:  

  1. Helps you save time and money.
  2. Responds faster to any size disaster. 
  3. Uses advanced technology to get your property back to its preloss condition.
  4. Communicates the processes to the customer so he or she is in-the-know. 
  5. Handles the job efficiently and effectively from start to finish. 
  6. Utilizes our national resources to better serve you and get you back in business or your home quicker.
  7. Makes the damage "Like it never even happened."® 

When your home or business is hit with damage, you need a company that does cleanup and restoration. You need SERVPRO® of Cape Girardeau & Scott Counties. For your commercial restoration needs in Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, you can rely on the experts at SERVPRO® of Cape Girardeau & Scott Counties. Will you contact us for your next cleanup and/or restoration job? We’re just a phone call away. Call 573-339-1948.

Things That Can Cause Fire Damage & Water Damage During The Winter

3/12/2020 (Permalink)

Hot chocolate. Warm blankets. Snuggling. Snow angels. Holiday decor. Christmas movies. Any of that sound familiar? It’s beginning to look a lot like Christmas … and winter. All of those things are all fine and dandy and reasons why a large part of the population loves the winter season. However, there are some things that can happen during the winter that you may not love so much.  

Fire damage and water damage are two things that can happen and are never any fun. It can be a result of a number of things, so we encourage you to be on the lookout for things that can cause fire damage and/or water damage during the winter at your residential or commercial property. In the event it does happen, SERVPRO® of Cape Girardeau & Scott Counties can make it “Like it never even happened.”   

Things that can cause fire damage during the winter:

  1. Candles
  2. Cooking
  3. Christmas trees
  4. Holiday decor
  5. Heating units 

Things that can cause water damage during the winter:

  1. Frozen pipes
  2. Leaking water heater
  3. Snow melting on the roof
  4. Overflowing gutters
  5. Poorly or non-insulated pipes 

If any of those things cause fire damage or water damage at your home or business this winter, just contact the heroes at SERVPRO® of Cape Girardeau & Scott Counties. We’ll come to your family’s rescue.  

We pray your winter and holiday season is emergency-free. If it’s not, just remember, SERVPRO® of Cape Girardeau & Scott Counties is a 24/7, 365 emergency service  Fire & Water - Cleanup & Restoration™ company that will be there for you and your family during your emergency. Call anytime: 573-339-1948.

Storm Tips: Before, During & After

3/4/2020 (Permalink)

Summer is an opportune time to take vacations, do outdoor activities, partake in sports, plant flowers, veggies and fruits in your garden, workout outside and more. Know what else it’s a time for? Hurricanes. Here are some tips to help keep you and your family safe this hurricane season: 

Before the Storm

  • Build an emergency supply kit, and develop a communication plan.
  • Secure outdoor objects that could blow away or cause damage.

During the Storm

  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.

After the Storm 

  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines, and report them immediately.

SERVPRO® of Cape Girardeau & Scott Counties has the capacity and resources to handle ANY size disaster. You can feel confident that we can make that storm damage Like it never even happened.® It’s critical you understand how hurricanes can affect Southeast Missouri and other regions. Our heroes have helped with other hurricane storms such as Ivan, Florence, Katrina, Lee, Isaac and Harvey. One of our happy customers even said, “Thank you so much for all your help with Hurricane Harvey.” We come to the rescue for you, your family, your home, your business. 

Should your home or business be affected as a result of a hurricane, storm, or any other disaster, give us a call at 573-339-1948.

Company That Does Biohazard Cleanup

2/27/2020 (Permalink)

When unforeseen, traumatic events occur, such as a crime scene, it can cause a range of emotions. It can leave you wondering, “Why?” Tons of things cross your mind. After you’ve had time to process everything, you may need a company that is there to help you and your family through that tough situation. SERVPRO® of Cape Girardeau & Scott Counties is the company that does biohazard cleanup and that is Here to Help®. 

Many times, crime and accident scenes contain blood and other hazardous contaminants that pose a serious health risk. Since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers, safety is always first. We always do everything in our will and power to help protect you, your family, your pets, your home, your business. We aim to keep everyone safe. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties will respond immediately. We treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances. 

If a traumatic experience happens at your residential or commercial property, you can feel confident when you hire SERVPRO® of Cape Girardeau & Scott Counties to do your biohazard, trauma and crime scene cleanup job for a myriad of reasons. Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. We have specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Crime scene and trauma cleaning services:

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

If you’re ever faced with this kind of situation at your home or business, SERVPRO® of Cape Girardeau & Scott Counties is the company that does biohazard cleanup. Just contact us online, or call our team at 573-339-1948.  

3 Facts About Mold

2/20/2020 (Permalink)

When there’s water damage, another issue can arise: mold damage. And that can affect your residential and/or commercial property in a big way. If this happens, SERVPRO® of Cape Girardeau & Scott Counties can make the damage “Like it never even happened.” It’s good to learn about mold. Here are three facts about mold.  

3 facts about mold damage 

  1. Mold is present almost everywhere, indoors and outdoors.
  2. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  3. Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

There are many other things you should know about mold. In fact, we encourage you to test your knowledge when it comes to mold damage. Take this quiz now to see just how much you know.  

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors.


When there’s mold damage at your home or business, count on the company that fits the “mold!” SERVPRO of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our heroes specialize in mold remediation. Contact us if you have a mold problem. Call 573-339-1948 for your solution.

Best Local Commercial Restoration Company With National Resources

2/12/2020 (Permalink)

When there’s a disaster, such as fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you need the best local commercial restoration company with national resources. You need SERVPRO® of Cape Girardeau & Scott Counties. 

We firmly understand that when a disaster strikes your home or business, it can leave you feeling distraught and overwhelmed, so you need caring heroes, caring professionals to guide you through that crisis, and that’s where SERVPRO® of Cape Girardeau & Scott Counties comes into play. We are there for you, your family and your business. We are Here to Help.® We are there to make the damage “Like it never even happened,” which helps turn those range of sad emotions into happy ones.    

Here at SERVPRO® of Cape Girardeau & Scott Counties, we are customer-committed. Every day we strive to create happy customers. The example below is just one testimonial of a happy customer. A disaster occurred, which required the best local commercial restoration company with national resources, and we were there for them in their time of need. 

Happy customer testimonial: 

“Dear Ms. Hastings,

It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.

Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed, and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time.

Now it's like this catastrophic event never even happened, and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian, and your whole team for such an outstanding effort.” -- Darryl, Verdesian Life Sciences in Scott City, MO  

That testimonial was just one example of why it’s so important to have the best local commercial restoration company with national resources on your side when and if a disaster strikes. It shows how we got that business back in business and by the customer’s goal. You’re getting the benefits of the local aspect while also getting the national benefits and perks. We have the luxury of readily accessible national resources, which results in your home and/or business getting back to preloss condition faster, more efficiently and effectively. With SERVPRO® of Cape Girardeau & Scott Counties, you’re essentially getting the best of both worlds: local plus national. 

SERVPRO® of Cape Girardeau & Scott Counties is part of a national network of over 1,800 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters. Our heroes respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. 

The next time you have damage at your home or business, will you give SERVPRO® of Cape Girardeau & Scott Counties the opportunity to make that disaster “Like it never even happened.”? Just call on the best local commercial restoration company with national resources. Call us at 573-339-1948.

24/7 Fire Damage Company

2/7/2020 (Permalink)

Fire damage does not have a set time that it occurs. It typically happens when you least expect it. When that does happen, you need a 24/7 fire damage company to come to you and your family’s rescue. That’s what the heroes at SERVPRO® of Cape Girardeau & Scott Counties do on a daily basis. We are available 24 hours of the day (including holidays), 7 days a week for your emergency needs. We’re Here to Help and to make that fire damage at your residential or commercial property "Like it never even happened."® 

Have you ever been on vacation, soaking up the rays, playing in the sand, enjoying that quality family time together on the beach? Then, you receive a phone call from your neighbor notifying you of that fire at your place? Or, perhaps, you’re at work, completing all your to-do items, exceeding all your goals, receiving compliments from your boss about the fantastic job you’re doing, telling you you’re a valuable asset? You’re just having a winning day. Then, you go home for lunch and, surprise, a fire in your kitchen. As you can see, fires can happen at the least unlikely time. 

When your home or business is hit with a fire, it’s vital you know what to do. Here are some fire damage emergency tips for you: 

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so you don’t further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

Our experienced and qualified heroes are faster to any size disaster and can get your property back to Like it never even happened.® We’re dedicated to responding immediately -- day or night -- to your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business. A faster response helps to prevent secondary damage and to reduce cost.


If you have a fire at your home or business and need a 24/7 fire damage company, you can rely on SERVPRO® of Cape Girardeau & Scott Counties. We are your local professional fire damage repair and restoration specialists. Will you give us your next restoration job? We’re just a click away and/or phone call away. Call 573-339-1948.

How Do I Know If My Walls Have Water Damage

1/30/2020 (Permalink)

How do I know if my walls have water damage? Is that a question you have ever pondered or, perhaps, a query you searched online? It’s not always evident. Water damage can cause an individual a flood of emotions. And, as you know, it doesn’t typically occur at 8 a.m., 1:30 p.m., or 5 p.m. Oftentimes, it occurs at times you may be sleeping, on vacation, at work, etc. It can happen at the most unpredictable and most inconvenient times. That’s why SERVPRO® of Cape Girardeau & Scott Counties offers 24-hour emergency service. Our professionals are Here to Help you and your family, to help ensure your property is safe and free of water damage from wall to wall. 

Depending on the category of water damage at your residential or commercial property, your walls may need to be torn out. The SERVPRO® of Cape Girardeau & Scott Counties’ specialists can help you with tear-out and the water damage at-hand. It’s not always easy to identify if your walls are damaged, but here are some signs.   

7 common signs if your walls have water damage:

  1. Musty odor

Water damage can cause mold damage and/or mildew damage. The thing is, though, mold isn’t always visible. If there is a musty odor, that’s a sign there may be mold. You’ll want to be sure to have both sides of your walls checked out and tested for the likelihood of mold damage. Furthermore, you’ll want to find the source so the mold doesn’t return and to prevent further damage. 

  1. Visible mold growth on walls and baseboards

Visible mold growth on walls and baseboards can come in varying sizes. And you want to be careful because mold may cause harm to you and your family’s health. It can even affect your pet’s health. Be on the lookout for visible mold growth. Mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can cause health effects, you will want a professional who has training and experience to properly resolve the mold infestation.  

  1. Discoloration 

Discoloration is a key indicator if your walls are damaged as a result of water damage. It’s important that you don’t confuse water stains with discoloration. If you see the color yellow, brown or copper, those are typically the most common colors associated with discoloration. 

  1. Peeling or bubbling paint and wallpaper

If you see your wallpaper and/or paint peeling or bubbling, guess what? Your walls are probably  damaged. If this is the case, it’s vital that you contact a professional to come out to assess your walls. If you don’t, peeling or bubbling paint and wallpaper can cause further damage down the line.   

  1. Warped walls

Warped walls can be a result of water damage. When the sheetrock behind a wall absorbs too much water, it will cause it to bend and curve, which, in turn, can cause a wall to warp. Check for leaks to help prevent further damage to your walls. Excess moisture is a wall’s worst enemy. Inspect your walls carefully to see if you have any warped walls. The degree of damage will help determine if you need them replaced or not.    

  1. Buckled ceilings and floors

When there is water damage, there is a likely chance of buckled ceilings and floors. You’ll want to do a thorough walk-through of your home or business to identify any buckled ceilings and floors. Depending on the extent of damage, they’ll need to be replaced. A professional can advise you on your best option.    

  1. Water stains 

Water stains can be easily missed, especially if they are minute in size. Since they can start out small, homeowners typically do not realize the water stains until they’ve increased in size, which, at that time, further damage may have occurred. Inspect your walls carefully for any potential water stains -- small or large. It’s a good idea to inspect around your windows and frames, too.    


We hope these signs helped to determine, “how do I know if my walls have water damage”. If you’re in Cape, Bollinger, Mississippi, Perry, or Scott County and have water damage at your home or business, contact the company that can make that water damage "Like it never even happened."® Call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948.

How Fire Damage Can Affect Your HVAC System

1/23/2020 (Permalink)

You may not think that fire damage can affect your HVAC system, but it can. If you have fire damage in your home or business, not only should you consider getting your contents cleaned, but also your HVAC system. A clean HVAC system, free of debris and contaminants, improves indoor air quality. SERVPRO® of Cape Girardeau & Scott Counties can help ensure you, your family, and pet are breathing in clean, quality air with a clean HVAC system.   

When a fire occurs, most may think the most damage comes from the fire itself. However, contrary to popular belief, it’s quite the opposite. Smoke actually does the most damage, and it is the soot that you see left behind. When your HVAC system is clean and functioning properly, it can efficiently do its job. Ventilation systems are often the biggest culprit in poor indoor air quality. 

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

Fires not only cause damage to contents and your HVAC system, it can also create a strong odor. Furthermore, a fire can cause water damage and mold damage. All the water fighting efforts, to extinguish the fire, can yield in standing water. And, of course, mold is a result of water damage. As you can see, fires can be like a domino effect; it can lead to a number of other problems at your residential or commercial property. SERVPRO® of Cape Girardeau & Scott Counties can help you take care of the fire damage, water damage, mold damage, your air duct cleaning and the odor removal. Consider us your one-stop restoration shop.  

Now that you understand how fire damage can affect your HVAC system, it’s critical you act responsibly and make an educated decision. Should you have fire damage at your home or business, allow the leading restoration company, SERVPRO® of Cape Girardeau & Scott Counties, to make it Like it never even happened.® Call our experienced professionals at 573-339-1948.

Why SERVPRO®? The Professional Packout & Content Restoration Company for Your Home or Business

1/22/2020 (Permalink)

Why SERVPRO®? We’re the professional packout and content restoration company for your home or business. 

You’ve had a minor fire at your place of residence or establishment. One of the many things that crosses your mind is all your sentimental valuables. Everything is affected: your autographed balls, cards, and photos from your favorite sports team, your family heirloom, your framed picture frame that contains all your degrees, and the list goes on. Just ruined. Or so you think. 

When you’re faced with something as overwhelming and stressful as that, you need someone to come in to turn that into a stress-free situation. That’s where our heroes here at SERVPRO® of Cape Girardeau & Scott Counties come in. Our heroes save the day by making it Like it never even happened.® 

When you have fire damage at your home or business, our team can properly pack out your belongings and perform content restoration. We’ll treat you with respect and empathy, and we’ll always treat your home or business and belongings with care.  

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO® of Cape Girardeau & Scott Counties can conduct an organized, efficient move-out/pack-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Content Restoration 

If your belongings are affected by fire damage, we can restore them with content restoration. SERVPRO® of Cape Girardeau & Scott Counties’ expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If you ever wonder why SERVPRO®, it’s because we’re the professional packout and content restoration company for your home or business. We have specific damage restoration training, personnel, and equipment. We can quickly restore your home to pre-fire condition. Allow us to take on your next fire damage job. Call our One Team MVPs at 573-339-1948.

Why SERVPRO®? We Make the Damage "Like it never even happened." ®

1/16/2020 (Permalink)

When a bad situation occurs at your home or business, such as water damage, fire damage, storm damage, or mold damage, it can leave you in a bad headspace. It can leave you feeling hopeless. But, there is hope. Your hope can be restored with SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? We make the damage "Like it never even happened." ®  

Water damage? "Like it never even happened." ®

SERVPRO® of Cape Girardeau & Scott Counties is your local professional water damage repair and restoration company. No matter if your home or business has water damage from an internal or external source, we identify the water source, get to the root of the problem and solve it. Don’t allow that water damage from flooding or leaks cause you a flood of emotions. Our experienced and qualified heroes can get your property back to "Like it never even happened." ®  

Fire damage? "Like it never even happened." ®

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties specialize in fire damage repair and restoration. We are your local professional fire damage repair and restoration company. Our experienced and qualified heroes can get your property back to "Like it never even happened." ® We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Storm damage? "Like it never even happened." ®  

We specialize in storm damage cleanup and restoration here at SERVPRO® of Cape Girardeau & Scott Counties. When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. 

Mold damage? "Like it never even happened." ®  

SERVPRO® of Cape Girardeau & Scott Counties is your local professional mold remediation and restoration company. Mold damage can do a number on your residential or commercial property. Did you know a mold infestation can quickly arise and spread throughout a home in 48-72 hours? Our team of heroes specializes in mold remediation. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential or commercial property has a mold problem, our heroes can inspect, assess and remediate your property. We fit the “mold!”

The point is, no matter what kind of damage you have, there is no job too big or too small for the heroes at SERVPRO® of Cape Girardeau & Scott Counties. We have the capacity to take on and handle ANY job. If you ever wonder why SERVPRO®? It’s because we can make the damage "Like it never even happened." ® When you’re ready for those kinds of results, just call 573-339-1948.  

Five Tips To Help Prevent Fires This Fall

10/22/2019 (Permalink)

Bonfires. S’more’s. Hot chocolate. Buffalo plaid. Fall decor. Football. Pumpkin spice. And everything nice. All the reasons many people love fall. Sure, fall decor complements your abode, but if you aren’t careful, it can be a safety hazard. A fire can strike your home or business at any given moment, but it doesn’t have to. Prevention is key. In this blog, you will learn about five tips to help prevent fires this fall. However, if it does occur, the fire damage repair and restoration specialists at SERVPRO® of Cape Girardeau & Scott Counties can be at your residential or commercial property to make the damage “Like it never even happened.” 

Five tips to help prevent fires this fall:   

  1. Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  2. Keep emergency exits clear of decorations so nothing blocks escape routes.
  3. Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  4. Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose a material that won’t easily ignite if it comes into contact with heat or a flame.
  5. It is safest to use a flashlight or battery-operated candle in a Jacko- lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

For your safety -- and the safety of members of your family (including pets) -- reference these five tips to help prevent fires this fall. And if you happen to have fire damage at your home or business, the heroes of SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. We’ll be there with you and your family to guide you throughout the entire process. We’re here when you need us, 24/7, 365 days of the year. Just call 573-339-1948.

Why SERVPRO®? Your Exclusive ERP Partner

9/4/2019 (Permalink)

Our SERVPRO ERP reaps many benefits for your business. Allow us to implement one at yours. Call 573-339-1948.

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment. We are “Here to Help” you do just that and more. SERVPRO® of Cape Girardeau & Scott Counties helps keep your business safe with our easy and effective Emergency Ready Profile (ERP). We make it our business to help protect your business. Why SERVPRO®? Because we are your exclusive ERP partner. 

What is an Emergency Ready Profile, you ask? An ERP is a comprehensive document containing critical information regarding your business. This includes information such as emergency contacts, shut-off valve locations and priority areas. Learn how to keep your business safe with a SERVPRO® ERP.  

An ERP is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. Knowing what to do and what to expect in advance is the key to timely mitigation. This can help minimize how water damage and fire damage can affect your home or business.

3 benefits of an Emergency Ready Profile: 

  1. Helps ensure you’re “Ready for whatever happens.” 
  2. Helps minimize business interruption by having an immediate plan of action in place for your facility. 
  3. Helps save time and money. 

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties encourage you to always be prepared, always be “Ready for whatever happens,” and you can achieve that with our ERP. When we implement an Emergency Ready Profile at your commercial property, we analyze your blueprints and do a thorough walk-through to help ensure we cover all basis. We tag each system of your business so you can easily identify where they are if an emergency arises. Throughout the ERP process, we capture photos and document all pertinent information about your business and personally deliver it to you. 

Our mobile-friendly FREE app allows you to see all critical information in one central location. And you can access it with just the touch of a button. Take that very important step and go to your App Store to get our app now. It’s completely FREE. By doing so, you’re already taking those necessary steps to protecting your investment.


When it comes to protecting your business, count on the company that has experience in doing so. Count on the company that’s your exclusive ERP partner -- SERVPRO® of Cape Girardeau & Scott Counties. Our marketing heroes will be happy to implement your ERP -- for FREE. Contact us online, or give us a call today: 573-339-1948.

Why Fire Damage May Require Deodorization

8/26/2019 (Permalink)

Some may think just because they have a fire, they just need fire damage repair and restoration. Think, again. When there’s a fire at your residential or commercial property, it can leave a lingering odor, and that could be one of the many reasons why fire damage may require deodorization. Thankfully, heroes at SERVPRO® of Cape Girardeau & Scott Counties are fire damage and deodorization specialists. 

With our heroes certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® of Cape Girardeau & Scott Counties provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we seek out and remove the source of the odor. Once the source is identified, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts and more.

When there’s fire damage -- no matter how small or big -- it’s always a good idea to have your property assessed to ensure there isn’t further damage and to see if deodorization is required. To help prevent further damage as a result of a fire, make sure the affected areas are properly clean and deodorized by experienced professionals. And that’s where SERVPRO® of Cape Girardeau & Scott Counties comes into play. If you don’t have it professionally done, it can cause extensive damage over the years and could possibly affect your health.   

As various materials burn, the smoke produced travels throughout the structure, which leaves odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. If your contents are affected, contents restoration is another service we provide.

The science of identifying and eliminating odors can be tricky, but our specialists have it down to a tee. As experts in odor removal and deodorization, SERVPRO® of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. And did you know fires are not the only thing that may require deodorization?  

Other odors that may require deodorization:

  • Cigarette smoke
  • Pet odors
  • Decomposition
  • Mold 

Now that you understand why fire damage may require deodorization, if you ever have a fire problem at your home or business, now you know that SERVPRO® of Cape Girardeau & Scott Counties offers multiple solutions. From fire damage repair and restoration to deodorization to contents restoration, we are Here to Help you and your family. Will you contact us for your next fire job? We’ll make it Like it never even happened.® Call us at 573-339-1948.

Tips to Stay Safe Before, During and After a Storm

8/21/2019 (Permalink)

Storms can take you and your family by storm. And the extent of storm damage can leave you feeling overwhelmed, lost and wondering what your next step should be. The best thing to combat this is preparation. The heroes at SERVPRO® of Cape Girardeau & Scott Counties are all about you and your family’s safety. Here are some tips to stay safe before, during and after a storm: 

Before the Storm

  • Build an emergency supply kit, and develop a communication plan.
  • Secure outdoor objects that could blow away or cause damage.

During the Storm

  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.

After the Storm 

  • Stay away from storm-damaged areas to keep from putting yourself at risk.
  • Stay away from downed power lines, and report them immediately.

SERVPRO® of Cape Girardeau & Scott Counties has the capacity and resources to handle ANY size disaster. You can feel confident that we can make that storm damage Like it never even happened.® It’s critical you understand how storms and how hurricanes can affect Southeast Missouri and other regions. Our heroes have helped with other hurricane storms such as Ivan, Florence, Katrina, Lee, Isaac and Harvey. One of our happy customers left this testimonial, “Thank you so much for all your help with Hurricane Harvey.” We come to the rescue for you, your family, your home, your business. 


When you are dealing with storm, flood, and water damage, immediate action is crucial. You need a company that you can fully trust and that can make your storm damage Like it never even happened.® It’s only one company that can stand behind that statement -- guaranteed. And that company is SERVPRO® of Cape Girardeau & Scott Counties. It’s critical that you follow these tips to stay safe before, during and after a storm. Our heroes can respond immediately to storm and flooding conditions. Will you give us your next storm job? We’re your premier storm damage cleanup and restoration company. Should your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business be affected as a result of a hurricane, storm, or any other disaster, give us a call at 573-339-1948.

Difference in Mold Damage and Mildew Damage

8/15/2019 (Permalink)

Have you ever wondered, “What is the difference in mold damage and mildew damage?” Both can have similar characteristics, but they are far from being the same. Don’t confuse mold with mildew. SERVPRO® of Cape Girardeau & Scott Counties can help educate you on this topic. 

Here are some similarities and differences in mold and mildew: 

Similarities:

  • Keen on moisture
  • Can grow on surfaces (food, shower, walls, etc.)
  • Both are a fungi 

Differences:

  • Size
  • Color
  • Texture 

According to HGTV, “mildew is a surface fungi that can easily be identified as a patch of gray or even white fungus that is lying on the surface of a moist area. Mildew is easily treated with a store-bought cleaner and a scrubbing brush.”

“Mold, on the other hand, can be black or green and is often the result of a much larger infestation. This type of fungus can appear almost "fuzzy" — especially when it is found on food — or even slimy in nature.”

Speaking of mold, a common misconception that many people have is that bleach can kill mold. This is a myth. 

Something else we’d like to educate you on is mold removal and mold remediation. There are clear differences. If you spot signs of mold, you’ll want to get a professional out to your home or business as quickly as possible. Because mold growth can start in as little as 48 hours. 


Now that you know the difference in mold damage and mildew damage, if you happen to have mold damage at your residential or commercial property, count on the heroes of SERVPRO® of Cape Girardeau & Scott Counties, who are your local mold remediation and restoration specialists. When you’re ready for us to make that damage Like it never even happened,® just contact us. Or give us a call at 573-339-1948.

Flood Cleanup Company

8/6/2019 (Permalink)

Have you ever seen the 7-day forecast outlook look anything similar to this?

Monday - 75. Sunny. No chance of rain. 

Tuesday - 82. Sunny. No chance of rain.

Wednesday - 76. Cloudy. Slight chance of rain. 

Thursday - 70. Sunny. No chance of rain. 

Friday - 87. Sunny. No chance of rain. 

Saturday - 92. Cloudy. No chance of rain. 

Sunday - 70. Sunny. 10 percent chance of rain. 

Your local weatherman or weather woman tells you how nice it’s going to be for the week. You’re ecstatic. You make all these outdoor plans. Then, Mother Nature decides to have a say so. All of a sudden, the weather is torrential rain -- all seven days. Not only are all your outdoor plans ruined, know what else could possibly be ruined? Your home or business! Because now, there’s a likely chance your property is flooded as a result of all the rain. Now you’re flooded with a range of emotions. And now, you’re in need of a flood cleanup company. There’s only one company to rely on when it comes to flooding, storm damage and water damage. SERVPRO® of Cape Girardeau & Scott Counties can make that damage Like it never even happened.®        

Storm and flood damage require specialized restoration techniques and equipment. The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements afford SERVPRO® Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

SERVPRO® of Cape Girardeau & Scott Counties’ One Team MVPs can respond immediately to storm and flooding conditions in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, and Benton, Missouri, communities. However, our heroes have responded and helped rescue the day at a number of other storm emergencies, such as Hurricane Katrina, Hurricane Harvey, Hurricane Florence and countless others. We played an instrumental role in getting those communities back to Like it never even happened.® We’re here so we’re always there in your time of need. Teamwork makes the dream work. We unite to achieve that synergistic goal every day.

The next time you need a flood cleanup company for your residential or commercial property, call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948. Program our number in your phone so you can speed dial us for all your emergency and non-emergency needs.

Is Your Commercial Property Prepared?

8/1/2019 (Permalink)

Is your commercial property prepared? Prepared for flood damage? Prepared for earthquakes? Prepared for tornadoes? Prepared for emergencies? Prepared for whatever it throws its way? Prepared, period? September is National Preparedness Month. SERVPRO® of Cape Girardeau & Scott Counties can make sure your company is prepared at all times with our effective Emergency Ready Profile (ERP)

What is an ERP? It’s a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO® Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation. Furthermore, it can help minimize how water and fire damage can affect your residential or commercial space. With this plan in place, it can help ensure your business is prepared for National Preparedness Month and every other month before and after that; it helps keep you prepared year-round. With just a click on a button, you can get our FREE app.  

Throughout the years, SERVPRO® has implemented tens of thousands of ERPs at commercial properties. We’ve had personnel from those businesses reach out to us to inform us how handy it is and how thankful they are for it. We’ll be happy to implement yours for you. We’ll come out to your business and set it up for FREE. Our ERP has helped businesses save hundreds, even thousands of dollars, because having this plan in place has helped prevent damage or further damage that could have resulted from water damage and/or fire damage. 

According to Ready.gov, they encourage you to “take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as floods, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.”


Is your commercial property prepared? Don’t wait around for a disaster to happen and hope your company is prepared. The time is now to do it. It’s better to be safe than sorry. The marketing team at SERVPRO® of Cape Girardeau & Scott Counties can help ensure your business is well-prepared. Call us: 573-339-1948.

Carpet & Upholstery Cleaning Company

7/30/2019 (Permalink)

Choose the carpet and upholstery cleaning company that's been voted #1 in Carpet Cleaning. Choose SERVPRO® of Cape Girardeau & Scott Counties.

Do you have year-old stains (or longer) on your carpet? Stubborn spills on your upholstery? Thinking about having them replaced because it’s driving you bonkers? Think, again. You just need a professional carpet and upholstery cleaning company, like SERVPRO® of Cape Girardeau & Scott Counties. Our heroes can make those stains on your carpet and spills on your upholstery Like it never even happened.®   

Fun fact: SERVPRO® of Cape Girardeau & Scott Counties has been voted #1 in Carpet Cleaning for the Southeast Missourian People’s Choice Awards in 2011, 2012, 2015, 2016, 2017 & 2018.

It’s a much more cost-effective option to have your carpets and upholstery restored/cleaned rather than having them replaced. And this is the SERVPRO® of Cape Girardeau & Scott Counties’ philosophy.

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. Even if you think you have the toughest of stains, we offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short-piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Do you know the rule of thumb to have your carpets professionally cleaned? Every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty, you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.


The next time you need your carpets or upholstery cleaned at your residential or commercial space, contact us. You can rely on SERVPRO® of Cape Girardeau & Scott Counties. We are your professional carpet and upholstery cleaning company. Will you give us your next job? Call us at 573-339-1948.

SERVPRO’s Effective 7-step Water Damage Process

7/23/2019 (Permalink)

When you have water damage at your home or business, you can rely on SERVPRO’s effective 7-step water damage process. Guaranteed.

Water damage at your residential or commercial property? You need a professional company that has the expertise and equipment to properly restore your property. SERVPRO® of Cape Girardeau & Scott Counties is faster to any size disaster. Don’t let water damage cause you a flood of emotions, because SERVPRO’s effective 7-step water damage process can make the damage Like it never even happened.®  

True or false: Restoration through mitigation is less expensive than replacing! The answer is true.

Anytime you have water damage, there are three different categories it can fall under. The heroes at SERVPRO® of Cape Girardeau & Scott Counties can effectively handle any category. Since we are a mission-driven company, when it comes to water damage or any other kind of disaster, our One Team MVPs are on-site until the mission is complete.

SERVPRO’s Effective 7-step Water Damage Process:

One Hour

Within one hour from notice of loss, a SERVPRO® Franchise Professional will contact you to arrange for service. You’ll know help is on the way!

Four Hours

Within four hours of loss notification, a SERVPRO® Franchise Professional will be on-site to start mitigation services. The key to reducing damage and saving money is by responding quickly to your damage.

Detailed Explanation

A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process step-by-step, providing you a detailed explanation, what to expect and the anticipated outcome.

Pretesting

A SERVPRO® Franchise Professional will begin pre-testing for restorability, working from the source of the damage outward.

Eight Hours

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

Cleaning & Restoration

SERVPRO® Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of. We do the cleaning and restoration right the first time.

Final Walk-through

After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has water damage from flooding or leaks, you can rely on SERVPRO’s effective 7-step water damage process. Guaranteed. We are always Here to Help you, your family, your business. Will you call us for your next water damage job? Here’s our number: 573-339-1948. Call now!  

“Summerize” Your Business This Summer

7/17/2019 (Permalink)

Summer’s finally here! Hooray! Now is an opportune time to “summerize” your business this Summer. SERVPRO® of Cape Girardeau & Scott Counties is the company you want to call to get you into tip-top shape.

Here are three ways you can “summerize” your business this Summer:

Air Ducts & HVAC Cleaning

Consistent air ducts and HVAC cleaning can save you and your business a lot of money, time, resources and a headache in the long-run. If your HVAC system has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt and debris, and other contaminants. If this is the case, you need the SERVPRO® of Cape Girardeau & Scott Counties’ air ducts and HVAC cleaning experts at your place of business. Air ducts and HVAC cleaning is a good opportunity to “summerize” your business this Summer.    

Odor Removal

Odor removal is vital, especially in a business setting. It’s been said that pleasant scents attract more customers to your store. If you deploy a scent marketing strategy, you can increase your ROI. Yes, you read that correctly. By simply investing in scent marketing, you can increase your sales. On the other hand, if your commercial space has an odor problem, this can cause quite the opposite effect. Your sales could plummet. SERVPRO® of Cape Girardeau & Scott Counties specializes in odor removal. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Odor removal is another good opportunity to “summerize” your business this Summer.    

Carpets & Upholstery Cleaning

Summer is a good time for carpets and upholstery cleaning. When you have clean carpets and upholstery, it creates a more inviting atmosphere for your customers. Luckily for you, if yours are currently dirty, showing stains, SERVPRO® of Cape Girardeau & Scott Counties is your carpets and upholstery cleaning professionals. In fact, SERVPRO of Cape Girardeau & Scott Counties has been voted #1 for Carpet Cleaning for the Southeast Missourian People’s Choice Awards. And we’ve received this distinction multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. Carpets and upholstery cleaning is also a good opportunity to “summerize” your business this Summer.

When you’re ready to “summerize” your business this Summer, simply call SERVPRO® of Cape Girardeau & Scott Counties. We’ll make that mess -- or odor -- "Like it never even happened."

Why SERVPRO®? Deeply Invested in You, Your Family, Your Business, Your Community

7/11/2019 (Permalink)

When you need a leading franchisor of residential and commercial property damage restoration services, you need and want the best. So, why SERVPRO®? We’re deeply invested in you, your family, your business, your community. And that’s exactly who and what SERVPRO® of Cape Girardeau & Scott Counties is.

Speaking of deeply invested, Blackstone is deeply invested in SERVPRO®. On March 26, 2019, according to SERVPRO’s blog post, “SERVPRO® and Blackstone (NYSE:BX) announced that private equity funds managed by Blackstone (“Blackstone”) have recapitalized SERVPRO®, a leading franchisor of residential and commercial property damage restoration services. Blackstone is acquiring a majority stake in SERVPRO® as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity.” This is just one other reason “why SERVPRO®.” If Blackstone, the world's leading investment firms, a multi-billion dollar investment company, strategically chose to invest in SERVPRO®, why wouldn’t you?! This speaks volumes. In fact, Peter Wallace, Senior Managing Director at Blackstone, said, “We are excited to make this investment …”

SERVPRO® of Cape Girardeau & Scott Counties is continually investing and reinvesting our resources so we can better serve our customers, to fulfill our vision of becoming the premier cleaning and restoration company, which affords us the opportunity to be there for you, for your family, for your business, for your community in your time of need. We are constantly making strategic decisions and moves for our continued success, future growth. It’s all about growth. David Kestnbaum, Managing Director at Blackstone, said, “SERVPRO® is a high-quality company with a strong management team and great long-term prospects. We look forward to working with SERVPRO® and its franchisees to help fuel the business’ next phase of growth.” We are humbled and blessed for this strategic partnership with Blackstone.

The next time your home or business needs property damage restoration services, give us the opportunity to best serve you, your family, your business, your community, so you can tell us your why. Your next fire damage, water damage, mold damage, storm damage … we’ll make it Like it never even happened.® Why SERVPRO®? Because we are deeply invested in you, your family, your business, your community. Will you give us your next restoration job? Call 573-339-1948 to do so. We thank you in advance.  

Local Commercial Cleaning Company

7/5/2019 (Permalink)

SERVPRO® of Cape Girardeau & Scott Counties is your local commercial cleaning company. Call 573-339-1948 for your home and business needs.

When your business or home needs to be restored or cleaned, and you’re searching for the right company to do so, you’re entrusting a company to do a topnotch job, not subpar work. SERVPRO® of Cape Girardeau & Scott Counties is your local commercial cleaning company and the company you can trust to deliver those exceptional results.

Read these testimonials from some of our happy customers.   

SERVPRO® of Cape Girardeau & Scott Counties provides the following commercial cleaning services:

Air Ducts & HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. That’s one of many reasons it’s crucial to have air ducts & HVAC cleaning at your home or business. Make it a priority to inspect the ductwork. SERVPRO® Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

Biohazard Cleanup

Exposure to biological and chemical contaminants can pose serious health consequences. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO® of Cape Girardeau & Scott Counties specializes in biohazard cleanup. Our heroes are trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations. Equipped with the necessary safety apparatus and cleaning products, we can help transform those unhealthy environments back into clean, safe homes and offices.

Carpet and Upholstery Cleaning

Professional carpet cleaning reaps many health benefits, such as eliminates trapped pollutants, clears out dust mite infestations and helps prevent mold growth. Carpet and upholstery cleaning can extend the life of your carpets and upholstery. Your carpets and furniture are an investment, so you want to protect them. It’s much more cost-effective to have them cleaned versus replaced. This is especially good if your business receives a high amount of foot-traffic.

Ceilings, Floors and Walls Cleaning

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. Ceilings, floors and walls cleaning can also help to protect your investment. You should also clean walls before painting so that the primer and paint can adhere properly. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.

Drapes & Blinds Cleaning

A good rule-of-thumb is to clean drapes approximately every two years. Drapes and blinds cleaning can help brighten the rooms in your home; it can make it livelier. A recent survey by SERVPRO® disclosed that the average customer believes drapes should be cleaned when they look dirty. Depending on your heating system, the number of smokers in the home, and other factors, drapes may not show soil for two to six years. The oily atmospheric soil will gradually cause the fabric to deteriorate. Often, direct sunlight is unjustly blamed for this. You may triple the life of your draperies through professional cleaning, which is relatively inexpensive compared to replacement costs.

Odor Removal & Deodorization

By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly. As experts in odor removal and deodorization, SERVPRO® of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. We have the training and equipment to identify and eliminate those offensive odors.

Sewage Cleanup

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. There are three major types of contaminated water: clean water, gray water and black water. Special training and equipment are necessary to safely clean this type of contamination. Should your home or business need sewage cleanup services, SERVPRO® of Cape Girardeau & Scott Counties can make it Like it never even happened.®

Trauma & Crime Scene Cleanup

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. And you need a professional trauma and crime scene cleanup company to do the job. That’s where SERVPRO® of Cape Girardeau & Scott Counties comes into place. Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Vandalism & Graffiti Cleanup

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties act quickly to remove vandalism and graffiti from home and commercial spaces. We are your local vandalism and graffiti cleanup commercial company. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.


The next time you need a local commercial cleaning company for your residential or commercial property, you need SERVPRO® of Cape Girardeau & Scott Counties. Simply contact us online, or call us at 573-339-1948.

Fire Restoration Company

7/1/2019 (Permalink)

SERVPRO® of Cape Girardeau & Scott Counties is your local fire restoration company. We can quickly restore your home to pre-fire condition.

There’s a fire at your home or business. You realize everything you’ve worked so hard for, everything you’ve saved for, everything you’ve built there may be damaged. You’re overwhelmed and trying to process everything. It leaves you contemplating your next action step. Who do you call? You call SERVPRO® of Cape Girardeau & Scott Counties. We are Here to Help you and your family throughout the entire journey. We are your professional and experienced fire restoration company. This is what we do. We help put lives back together.

Whether you have residential fire damage or commercial fire damage, you need a company that will be able to respond quickly. And the heroes at SERVPRO® of Cape Girardeau & Scott Counties do just that -- and more. With this type of damage, quick response time is vital. You can have confidence knowing that we have the capacity to handle any size job -- residential or commercial. We are faster to any size disaster, and that’s one of our many unique selling propositions (USPs). This helps give us a competitive edge.  

Commercial restoration presents unique challenges, but the heroes at SERVPRO® of Cape Girardeau & Scott Counties know how to effectively and efficiently tackle it. We have proven processes in place. We have the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

We understand emergencies do not occur at regular business hours. That’s why we’ve implemented a 24-hour emergency service for those emergencies that may happen at 3:07 a.m. or noon or, perhaps, while you’re on vacation. We are here for you 365 days of the year.   

SERVPRO® of Cape Girardeau & Scott Counties is your local fire restoration company. We can quickly restore your home to pre-fire condition. Will you give us your next restoration job so we can make it "Like it never even happened."? Simply call us at 573-339-1948.

Experienced Storm Damage Professionals

7/1/2019 (Permalink)

Call our experienced storm damage professionals to make that storm damage at your home or business "Like it never even happened."

When water damage, flood damage, hail damage, or any other types of storm damage hits your home or business, you need experienced storm damage professionals. And that’s what our heroes are at SERVPRO® of Cape Girardeau & Scott Counties. You can call on them to make that disaster at your residential or commercial property Like it never even happened.®  

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured, our staff is equipped with the knowledge to restore your property.

As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home or business and restore it back to pre-storm condition.

Storm and flood damage require specialized restoration techniques and equipment. Some of our equipment includes the following:

Moisture Detection & Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment  

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceilings, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO® of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night. We can respond immediately to storm and flooding conditions. Our heroes are your experienced storm damage professionals. Call on us. Our number is 573-339-1948. Will you give us your next storm damage job?

How We Make Storm Damage Like It Never Even Happened®

6/27/2019 (Permalink)

Hail damage, wind damage, impact damage, water damage, flooding, hurricanes, and other types of disasters can happen at any given moment. When it does, there’s a local storm damage and clean-up company you can rely on: SERVPRO® of Cape Girardeau & Scott Counties. Learn how we make storm damage Like it never even happened.®

As a locally owned and operated business, SERVPRO® of Cape Girardeau & Scott Counties is nearby and ready to respond to your flood or storm damage emergency. We are proud to be an active member of the Cape Girardeau area community and want to do our part to make our community the best it can be.

Here are 5 ways we make storm damage Like it never even happened.®

Faster to Any Size Disaster

When a storm hits your home or business, you need help immediately. The heroes here at SERVPRO® of Cape Girardeau & Scott Counties get there faster to any size disaster. Our quick response will help prevent secondary damage and help reduce restoration costs. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO® is strategically positioned to be faster to any size emergency. The faster we get there means the faster we are able to get your residential or commercial property back to Like it never even happened.®

24-hour Emergency Services

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO® of Cape Girardeau & Scott Counties provides 24-hour emergency services 7 days a week, 365 days a year—including all holidays. You can expect an immediate response time -- day or night. Even if you’re enjoying that quality family time on Thanksgiving, Christmas, a birthday or any other special day, you can still rely on us. Our heroes will come to your rescue for your emergency storm damage needs.

Access to Resources of Over 1,700 Franchises

When a major storm hits, it may overwhelm other local restoration companies. Not us. SERVPRO®of Cape Girardeau & Scott Counties has readily access to resources of over 1,700 Franchises at any given moment. We can scale our resources by accessing the equipment and personnel. We can also access Disaster Recovery Teams that specialize in major storms and catastrophic events. Just to reiterate, we are well-equipped with the manpower, womanpower, equipment and resources to get you back in business, or back to your business, which is a win-win for you.

Capacity to Handle All Jobs

Rest assured, there is no job too big or too small for our heroes. SERVPRO® of Cape Girardeau & Scott Counties has the capacity to handle all jobs. As a result of storm damage, no matter the extent of damage done to your home or business, you can count on us. Remember Hurricane Florence and other devastating disasters? Our heroes came to those families’ rescue. We help put those lives back together. Our job is to take care of families.

Highly Trained Restoration Specialists

SERVPRO® of Cape Girardeau & Scott Counties’ staff is highly trained in property damage restoration. We have highly trained restoration specialists. In fact, we like to refer to our specialists as heroes. Because, after all, they come to help save your day, your home, your business after a disaster has struck. They help put the pieces back together. They are there with you from the beginning to the middle to the end, and even after.

Don’t let storm damage come to disrupt your life. We are there for you, and we can show you how we make storm damage Like it never even happened.® Find out for yourself. Call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948.

Professional Carpet Cleaning Company

6/19/2019 (Permalink)

SERVPRO® of Cape Girardeau & Scott Counties is your professional carpet cleaning company. Call to get your carpets cleaned at your home or business.

Friend 1: I’m looking for a professional carpet cleaning company. Any recommendations?

Friend 2: Yes, SERVPRO® of Cape Girardeau & Scott Counties.

Friend 1: Really? I didn’t know they did carpet cleaning. I thought they were just a fire and water restoration company.

Friend 2: Yes, they are that, but they are also a professional carpet cleaning company. They’ve even been voted #1 in Carpet Cleaning for the Southeast Missourian People’s Choice Awards. I’ve used them for years. They are the only company I will use.

Friend 1: Wow! That’s awesome and good to know. I had no idea. Thanks for letting me know, friend. I will give them a call now.

Friend 2: You’re welcome. Keep me posted.

You may know SERVPRO® of Cape Girardeau & Scott Counties as the leading fire and water restoration company, but that’s not all we are known for. We specialize in other areas, such as carpet cleaning. SERVPRO® of Cape Girardeau & Scott Counties is your professional carpet cleaning company.

Did you know SERVPRO® of Cape Girardeau & Scott Counties was voted #1 in Carpet Cleaning in the Southeast Missourian People’s Choice Awards? We received this prestigious award multiple years: 2011, 2012, 2015, 2016, 2017 & 2018.

Professional carpet cleaning can add value to your home and/or business. The SERVPRO®  carpet and upholstery cleaning service will not only get out the dirt you see, but it will also remove the unwanted dust you don’t see. Professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Have you ever dropped food on the floor, then picked it up to eat it? Five-second rule, right?! Maybe spilled a drink on your carpets? Do you have children who play on your carpets? Did you answer yes to any of these or perhaps all three? Think of all the things that may occur on your carpets. Has it ever occurred to you what is actually residing in your carpets? You may not want to know. And that reason alone -- amongst numerous others -- is why it’s so important to have your carpets cleaned.

Professional carpet cleaning reaps many health benefits.

  • Eliminates trapped pollutants
  • Clears out dust mite infestations
  • Helps prevent mold growth

Now that you are informed that SERVPRO® of Cape Girardeau & Scott Counties does professional carpet cleaning, let’s take you back to the friends at the beginning of this blog. Our heroes went out to that friend’s home and made those stains Like it never even happened.® And she’s a happy customer.

Friend 1: Hey, I just wanted to call you to let you know SERVPRO® of Cape Girardeau & Scott Counties came out to my home yesterday and cleaned my carpets. I was completely amazed at the results. I’m a loyal customer for life now. Thanks for recommending them to me.

Friend 2: Awesome. I told you-you wouldn’t regret it. They do fantastic work.   

Friend 1: Yes, you did. Thanks. You’re such a friend. I’m so pleased with the results, I’m going to have my carpets cleaned by them quarterly, especially since my nine-month-old baby crawls on my carpets all the time. And I do not want my baby crawling around on those dirty carpets, potentially inhaling contaminants from the carpet.  

Friend 2: Wonderful. Let me know if you need anything else.

The next time you need your carpets cleaned at your home or business, go with the professional carpet cleaning company, the company that’s been voted #1 in Carpet Cleaning. Choose SERVPRO® of Cape Girardeau & Scott Counties. Just give us a call at 573-339-1948.

How Water Damage Can Cause Mold Damage

6/13/2019 (Permalink)

You’re on vacation. On the beach. Soaking up the rays. Taking a swim. Laughing. Spending quality time with your family. Playing instead of working. Enjoying the 75-85 degree weather every day. No worries. Life is good.

Little do you know, back home, there has been torrential downpour every day. And you will soon find out how water damage can cause mold damage in your home. But, thankfully, there’s SERVPRO® of Cape Girardeau & Scott Counties.  

But, back to the beach. While you’re there, the last worry on your mind is probably your home. Since you have an alarm system, you have peace of mind knowing the place you’ve built and created memories will be intruder-free once you return home. You don’t worry about any stolen valuables or anything because of that security system you invested in.

Do you know what your home is not protected from? Water damage. Water damage can occur at any given moment. Yes, even while you’re living it up at the beach.

So, you return home, after your 7-day relaxing vacation, to 10-inch standing water in your basement, crawlspace, kitchen, and just about every other room throughout your home. Now, instead of you actually going for a swim at the beach, your belongings are going for a swim inside your home. A huge disaster. Contents are saturated. Mold damage has set in. You’re overcome with a flood of emotions. Not how you envisioned your home to look. And this is when you witness first-hand how water damage can cause mold damage.

When you have water damage at your home or business, you may just think there’s water damage. However, there can be further damage, such as mold damage, especially if you do not act quickly and have the experienced professionals there to make it Like it never even happened.® It’s vital you have a clear understanding of this concept: how water damage can cause mold damage.

When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, residential or commercial property suffers a water damage event, a mold infestation can quickly arise and spread throughout your home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation.

As a result of the water damage, chances are, those highly important professional and/or personal documents are saturated. No need to fret, though. SERVPRO® of Cape Girardeau & Scott Counties offers document restoration. We can effectively restore your paperwork. We are your professional local document restoration specialists.

SERVPRO® of Cape Girardeau & Scott Counties is your professional local water damage repair and restoration company. Our experienced and qualified heroes can get your property back to Like it never even happened.®  When your home or business has water damage from flooding or leaks, you need the professional water damage company that can respond immediately and has the expertise and equipment to properly restore your property. Our professional team uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Now that you’re informed about how water damage can cause mold damage, you can make an educated decision should you be faced with this situation. As you can see, water damage can lead to a host of other issues. From water damage to mold damage to document restoration, the heroes at SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. If you have a vacation planned in the near future and are concerned your home or business may be affected by water damage, you can have peace of mind knowing we’re just a phone call away: 573-339-1948.

And don’t forget you can lessen your risk of a water damage while you’re gone by turning off your water supply.

Summer Break. Summer Messes.

6/11/2019 (Permalink)

Ahhhh! Summer break.

School’s out. The kids are excited. You’re excited. Life’s good.

For a split second, parents, you think your schedule may become a little less hectic. Think, again. Your Summer will soon (if not already) be filled with your kids’ sporting functions on your already jam-packed calendar.

Here are three summer activities that can lead to a higher probability for messes in your home over the Summer break. In the event that it does, SERVPRO® of Cape Girardeau & Scott Counties will put you on their calendar to come out to your home or business to make those Summer messes "Like it never even happened."

Baseball/Softball

Baseball and softball games are a good opportunity for you to get outdoors, soak up the sun, parents to converse with other parents, kids to chat it up with their teammates, and more. However, it’s not so fun when you have to clean all the dirt and mud being tracked through your home.

Summer means increased foot traffic on your home’s carpets and floors. Cleats, equipment, and uniforms can track in dirt and mud from practice or a game. And those cleats can wreak havoc on your grout of your tile floors.

On top of that mess, before you departed to run some errands for a few hours, you decided to throw those filthy uniforms in the washing machine. When you returned, surprise! Water damage. Now, you have two problems on your hand. But, there’s one solution: SERVPRO® of Cape Girardeau & Scott Counties. We’ll make that carpet and floor stains and water damage "Like it never even happened."

Swim Lessons/Pool Time

Your kids return home from swim lessons. They learned the backstroke and a new dive. Nothing like that fun pool time. They’re super excited, so they run in to tell you all about it. As they’re running to you, they leave their soggy towels, bathing suits and swim trunks on the carpets in the corner of their rooms. More days, more swim lessons go by, which means more drenched swimming attire lingering in their rooms. Now the moisture has made its way to the walls.

Days go by, and you start to smell a musty odor. You enter their room and notice discoloration on the wall. Mold has set it. Another mess! Thankfully, SERVPRO® of Cape Girardeau & Scott Counties can make that mold damage at your home "Like it never even happened."

Arts & Crafts

Paint. Markers. Crayons. Slime. What do all of these have in common? They can all create messes on your carpets, floors, upholstery and walls.

Arts and crafts are all fun and games until that mess is on everything but the paper. Your carpets and walls are now painted like the colors of a rainbow. You panic because you realize you have out of town company coming in two days. The heroes at SERVPRO® of Cape Girardeau & Scott Counties can ease your panic attack and get your carpets and floors company-ready and "Like it never even happened."

Get the visuals? As you can see, sometimes, the summer break can increase the chances for more messes. SERVPRO® of Cape Girardeau & Scott Counties is here to clean those Summer messes for you. Just call us at 573-339-1948.

There’s “the blues,” then there’s the “Blues”

6/6/2019 (Permalink)

There’s “the blues,” then there’s the “Blues.”

How about those Blues? O’Riley breaking that second tie? Or how about Tarasenko putting that rebound by Rask? Everyone has been fired up about the St. Louis Blues. It’s been nearly half a century since they’ve been in the Stanley Cup, so this is a big deal, and everyone is ecstatic. While that’s an exciting aspect of the Blues, there’s another that’s not so exciting.

“The blues.” This is in reference to the type of blues you may not want to experience, but it could be inevitable. If you have fire damage, water damage, storm damage or any other kind of a disaster at your home or business, that can leave the feeling of “the blues.” Let our heroes at SERVPRO® of Cape Girardeau & Scott Counties come to your rescue to make it "Like it never even happened."

Not only do we provide fire and water restoration cleanup for residential and commercial properties,  we also do the following:

  • Storm damage cleanup
  • Commercial restoration
  • Mold remediation and restoration
  • Air ducts & HVAC cleaning
  • Biohazard cleanup
  • Carpet & upholstery cleaning
  • Ceilings, floors & walls cleaning
  • Drapes & blinds cleaning
  • Odor removal
  • Sewage cleanup
  • Trauma & crime scene cleanup
  • Vandalism & graffiti cleanup   

In 2018, we were selected the Business of the Year.

The flow of our process is smooth, efficient and effective -- from start to finish. When one has to deal with water damage or fire damage, that can be stressful enough for the customer, so we make it easy for our customers. All the way from dealing with your insurance company to getting your home or business back to preloss condition. Smooth transition.   


When an emergency leaves you in a pinch, all you have to do is call on our team. Emergencies are our “Power Play” situations. Use the leader in the fire & water - cleanup & restoration industry. Use SERVPRO® of Cape Girardeau & Scott Counties. We’re always ready to make any disaster "Like it never even happened." Will you use us for your next cleanup and/or restoration job? Just contact us online, or call us: 573-339-1948. And let’s go Blues!

A Common Misconception: Bleach + Mold

6/5/2019 (Permalink)

Have you ever wondered or Googled, “Does bleach kill mold?” Contrary to popular belief and your findings, bleach does NOT kill mold. Bleach can actually contribute to mold growth. The trusted and experienced mold remediation and restoration company, SERVPRO of Cape Girardeau & Scott Counties, is here to educate you on this topic: a common misconception: bleach + mold.

As stated above, bleach can contribute to mold growth. If you suspect mold at your residential or commercial property, please know that bleach is not the solution. It may seem like an inexpensive way to remediate your mold problem, but, with the use of bleach, you could be causing more harm than good. Besides, bleach loses its effectiveness over a period of time.    

Here are some other frequently asked questions (FAQ) surrounded around mold:

  • Where are molds found?
  • How do I test for mold?
  • What are some common indoor molds?

And the list of questions goes on. Get those answers to the aforementioned questions and more here.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Here at SERVPRO® of Cape Girardeau & Scott Counties, our heroes are trained mold damage specialists who get started quickly to get your home or business back to normal, with specific training and certifications to handle your restoration needs. Our advanced equipment helps to detect and stop the source of water feeding the mold. We then isolate the affected area using a negative air pressure chamber.

The best way to combat a common misconception is to educate yourself, immerse yourself in that subject.

10 facts about mold:

  • Mold infestation can quickly arise and spread throughout a home in 48-72 hours.
  • Mold is present almost everywhere -- both indoors and outdoors.
  • Mold spores are microscopic.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • Microscopic spores serve as a conduit, which allow those spores to float along in the air and enter a home or business through windows and HVAC systems. They can even hitch a ride from your pets and travel indoors.
  • Mold comes in many colors and shapes.
  • “The U.S. Centers for Disease Control and Prevention (CDC), the Institute of Medicine of the U.S. National Academy of Sciences, the World Health Organization and Health Canada all agree that living or working in a building with mold damage results in increased risk of respiratory disease.” Learn more here.

Mold can produce allergens and irritants. You will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential or commercial property has a mold problem, SERVPRO of Cape Girardeau & Scott Counties fits the mold and can inspect, assess and remediate your property.

Now that you’ve been educated on this topic: a common misconception: bleach + mold, will you give us your next mold restoration job? Call the mold specialists at 573-339-1948. We’ll make that mold damage at your home or business "Like it never even happened."

Why SERVPRO®? Here are 3 reasons why.

5/31/2019 (Permalink)

If you want the best and leading restoration company, choose SERVPRO® of Cape Girardeau & Scott Counties for your home and business.

Have you ever had fire damage, water damage, storm damage, or mold damage at your home or business and wondered what restoration company should I use, why SERVPRO®? Here are 3 reasons why you should choose SERVPRO® of Cape Girardeau & Scott Counties versus other local restoration companies. But, there are plenty of more reasons.

1. Proprietary Products

The SERVPRO® Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products so we can clean and restore your home or business to make it “Like it never even happened®.”

SERVPRO®, through SPCP, offers an extensive cleaning product and agent line to the Franchise System. We produce 89 cleaning products on-site year-round. Plus, we have 61 cleaning products from outside vendors. Combined, the SPCP team offers a total of 150 cleaning products to assist our Franchise so we can assist and best serve your residential or commercial property. We make the best products because the heroes at SERVPRO® of Cape Girardeau & Scott Counties believe you deserve the best.

Why is this important? When SERVPRO® production crews are out on a job for you, they are likely using SERVPRO’s® proprietary products. This allows us to own the cleaning and restoring products by offering an exclusive line available only to SERVPRO® customers. The SPCP team motto is, “Supporting Franchises through research, development, testing and production of high-quality cleaning products.

2. Community & Globally Oriented

SERVPRO® of Cape Girardeau & Scott Counties is both a community-oriented and globally-oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Food Pantries, partaking in local events, golf tournaments and more. Get a glimpse at some of those local events here.

We do things on a larger scale, too, such as sponsoring children in third world countries. We understand the importance and impact of giving back. Being community & globally-oriented is one of many reasons we attribute our success to.

We’re a locally owned and operated business, so we live, work, play, and worship in this community, too, just like you.

3. Capacity to Handle All Jobs

No matter the size or extent of damage you have at your commercial or residential property, SERVPRO® of Cape Girardeau & Scott Counties has the capacity to handle all jobs -- large and small. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies. SERVPRO® of Cape Girardeau & Scott Counties can scale our resources by accessing the equipment and personnel of 1,800 Franchises. Additionally, we have easy access to Disaster Recovery Teams, which specialize in major storms and catastrophic events.

We have the capacity to handle any of these jobs:

  • Fire damage repair & restoration
  • Water damage repair & restoration
  • Mold remediation & restoration
  • Air duct & HVAC cleaning
  • Biohazard
  • Carpet & upholstery
  • Ceilings, floors & walls
  • Drapes & blinds
  • Odor removal
  • Sewage
  • Trauma & crime scene
  • Vandalism & graffiti
  • Commercial cleaning
  • Document restoration

Why SERVPRO®? Here are 3 reasons why you should choose SERVPRO®of Cape Girardeau & Scott Counties for your next residential or commercial cleanup and/or restoration job: proprietary products, community & globally-oriented and capacity to handle all jobs. Remember, those are just three, but there are a number of other reasons. The next time you need the leading restoration company, simply call 573-339-1948.

DIY Water Damage Scenarios

5/27/2019 (Permalink)

When you have water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle it.

Your dishwasher overflows overnight. There is two inches of standing water on top of all of your hardwood floors in your kitchen and dining room. You call your uncle because he has an extra shop vac. He willingly brings it over and starts helping you suck up water. Together, with two shop vacs, it takes you three hours to suck up all of the standing water. You make a run to Buchheit’s and pick up some large box fans. You set them up and let them run all day. The next morning, you notice some warping in your hardwood floors and think, “How is that even possible? We sucked up all the water?” The next morning, it’s even worse. Now you have to seriously consider replacing your beautiful but expensive hardwood floors.

What would have happened if you called the professionals at SERVPRO® of Cape Girardeau & Scott Counties right away?

A bright green truck would have pulled up to your house, and a crew would have used a truck-mounted vacuum or submersible pump to suck up the water in a fraction of the time. With stronger power, more water between the wood panels would have been extracted and removed, making the drying process faster. After extraction, we would have placed a calculated amount of commercial-grade dehumidifiers and air movers to aid the drying process. We also would have used our specialty equipment drying mat on the hardwood floors that continuously pulls water from between the cracks and specifically guides airflow between panels. Our professionals would have returned every day to monitor the drying process and adjust, where needed. Your hardwood floors could have been saved.

You have friends coming over to watch the game in your mancave downstairs. It’s been raining all day. Your buddies arrive and you take them downstairs only to discover that your sump pump failed, and your heavenly oasis is now covered in soppy carpet. Well, at least you have manpower. With a team effort, some shop vacs, and all the towels in your home, you manage to take a handle on the situation. You finally get to sit down and watch the end of the game. Not how you wanted to spend your night, but at least it’s taken care of.

The next week, those same friends return for a game night. You go downstairs to rearrange the furniture to put up some card tables and notice some stains in your carpet and a musty odor. There’s also a discoloration along part of the wall nearest the sump pump. Everyone else that night also notices the odor in the basement.

What happened?

You didn’t call the professionals at SERVPRO® of Cape Girardeau & Scott Counties. Our professionals would have used commercial grade equipment to properly extract the excess water in the carpet and identified the source of the water as Category 2 “Grey Water,” requiring the carpet pad to be removed due to the contaminated water. We would have set our professional, calculated amount dehumidifiers and air movers to properly dry the carpet and affected drywall. Our professionals would have used furniture blocks underneath your sofa so that the wooden legs would not have contacted the wet carpet and left stains. We also would have monitored the drying progress of the floors and walls until they reached the drying goal. Then we would have cleaned your carpets to decontaminate them.

Since you chose to handle the situation yourself, the floors and walls were not properly dry, and your furniture stained your carpet. The discoloration on the wall along with the odor are now evidence of a possible mold problem. Not to mention, there are contaminants contained in your carpet pad and carpet because the situation was not handled by a professional.

When you have a water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle the mess. In the long run, you’ll be glad you did. Call us at 573-339-1948.

Fires: What You Need to Know

5/23/2019 (Permalink)

When it comes to fires, what you need to know is how it can affect your home or business and its contents. One thing you need to know is the importance of timing. Two minutes may not seem like a long time, but, as it relates to a fire, it can feel like an eternity and cause significant fire damage. In just 120 seconds, a fire can become life-threatening. Something else you need to know is the heroes at SERVPRO of Cape Girardeau & Scott Counties are experts in the fire damage repair and restoration industry. We come to your rescue to make it “Like it never even happened.”    

Do you know the amount of time it takes for a residence to become engulfed in flames? Five minutes. According to Ready.gov, heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Some may be under the impression that the actual flames of a fire kill people. However, it’s the smoke and toxic gases that kill more people. Another thing you need to know, according to this resource, is fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

SERVPRO of Cape Girardeau & Scott Counties’ “restore first” mentality reduces interruption and gets you back to your life. We have specific damage restoration training, personnel, and equipment. We can quickly restore your home to pre-fire condition. When it comes to a fire, there’s so much more you need to know. Download your personal fire brochure to learn more.


When it comes to fires, what you need to know is that SERVPRO of Cape Girardeau & Scott Counties is your leading local professional fire damage repair and restoration company. Our experienced and qualified heroes can get your residential or commercial property back to preloss condition “Like it never even happened.” If fire damage strikes your home or business, you can report a loss online. It’s easy. Or, you can call us at 573-339-1948.

Is Your Business Presentation-ready?

5/17/2019 (Permalink)

In business, it’s all about presentation. We’re talking about the presentation of your business. Is your business presentation-ready? A professional looking business -- both inside and out -- can attract customers and prospective customers, which can result in sales. If your commercial property is not up to par, SERVPRO of Cape Girardeau & Scott Counties can help make your business presentation-ready.

Here are five things to help you determine if your business is presentation-ready:

  1. Moldy signage

Your outdoor signage is a direct representation of your brand. You want to represent it in the best light. Over the course of time, that once-new sign outside of your commercial space can get dirty and turn into moldy signage. On a daily basis, you may ride by it or walk by it and not really notice how dirty it is. But, you know who does? Your customers. The experienced team at SERVPRO of Cape Girardeau & Scott Counties are professionals at mold damage and mold remediation. That moldy signage is a “sign” that you need it cleaned.

  1. Dirty carpets

Foot traffic is great. That means customers are coming in and shopping. However, on the flip side of that, foot traffic can result in something else. Dirty carpets. Depending on where carpeting is in your business, your carpets may be the first thing your customers see, which can form an impression; first impressions are everything. Do you want them to form a positive impression of your business or a negative one? Do you want them to see clean carpets of dirty carpets? As a business owner, these are important questions on which to ponder and take action. How your business looks on the inside can be a reflection of your business. The heroes at SERVPRO of Cape Girardeau & Scott Counties can help make those dirty carpets look like new, again. In fact, we were voted #1 in Carpet Cleaning (in 2011, 2012, 2015, 2016, 2017 & 2018) for the Southeast Missourian People’s Choice Awards.   

  1. Filthy upholstery

Upholstery can become highly soiled after a period of time. If you have filthy upholstery at your establishment, and if you’re considering throwing it away because it’s dirty, don’t! The SERVPRO of Cape Girardeau & Scott Counties’ professionals do professional upholstery cleaning. Instead of pitching it, we can save you money by cleaning it. We can make those stains on there “Like it never even happened.”

  1. Stained tile and grout

Remember when you moved into that commercial building and that tile was nice and white? Now does that grout look like an off-white, brown, or perhaps black? Maybe it looks something like this before photo. Rest assured, we can get it looking like that after photo. SERVPRO of Cape Girardeau & Scott Counties can steam clean that stained tile to restore it back to its original color. Here’s a glimpse of the steam cleaning method here. And if you think your tile is fine, check your grout. Even if you clean and mop your floors on a weekly basis, it’s no match for the dirt and grime that builds up in your grout.

  1. Odor

Unbeknownst to you, your business could have an odor. You may have just become immune to the smell, but what are your customers smelling? When your customers walk through the door, they may be getting a whiff of it. It’s a fact that marketing with scents increases smells. SERVPRO of Cape Girardeau & Scott Counties specializes in odor removal and deodorization. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. Allow us to focus on removing the odor so you can focus on increasing your bottom line.

You may think your business is presentation-ready, but your signage, carpets, upholstery, tile and grout and odor are saying otherwise. SERVPRO of Cape Girardeau & Scott Counties can help get your business presentation-ready. Just give us a ring: 573-339-1948.

How Do I Know If I Have Mold Damage In My Home Or Business

5/8/2019 (Permalink)

Sore throat? Stuffy nose? Coughing? Asthma attacks? Do you currently have any of these symptoms? Have you ever wondered, “How do I know if I have mold damage in my home or business?” Well, those are just a few signs that could be signs of mold damage. SERVPRO® of Cape Girardeau & Scott Counties is your experienced mold remediation and restoration specialists.  

Mold damage isn’t always visible to the eye. And, contrary to popular belief, it’s not always green. Test your mold damage knowledge.

If your residential or commercial property has been affected by floodwaters, there’s a high probability of mold damage, especially if you didn’t act quickly. Once water comes in contact with your furniture, carpets, etc., mold can set in. Excess moisture and standing water are the culprits of mold damage. Mold damage can occur in as little as 48-72 hours. And not only is mold bad for your belongings, but it can also cause health effects. It’s vital you address the issue quickly and have highly trained professional mold remediation technicians on-site immediately to remediate the problem.    

Did you know mold is omnipresent? Mold is everywhere. And did you realize when it’s a gorgeous day outside, and you decide to open the windows to bring the outdoors indoors, you are inviting mold into your home or business? And it can attach to yourself, your clothing or your shoes. Once mold has made its way inside, it can grow in your walls, carpeting, upholstery and more.

Here are 3 signs to help you answer the question: How do I know if I have mold damage in my home or business:

Symptoms

If you’ve had a sore throat, stuffy nose, a coughing attack, wheezing, red eyes, itchy skin, nosebleeds, or an asthma attack in the past -- or if you currently have these symptoms -- that could be a sign of potential mold damage. If you’ve had these symptoms, your first order of business may have been to visit the doctor to be prescribed medication to get better. If these symptoms persist, that could be a sign of mold damage. While we don’t test for mold, we do remediate it.

Musty Smell

Do you have a damp, musty smell in your home or business? A smell that’s just off and doesn’t seem quite right? The smell can be comparable to the whiff you get when you open an old book. Guess what that could be another sign of? Mold damage. Depending on the type of mold damage, and other factors, it can have a different smell. Furthermore, some people can’t even smell it.

Discoloration On Your Walls, Belongings

Do you notice discoloration on your walls or belongings? Maybe a circular, oblong or elongated shape that wasn’t originally there? Again, a sign of potential mold damage. Perhaps, do you notice spots on your walls like this? Or moldy spots on your furniture like this? Or maybe you have something on your instruments like this? Or, if you’re in a commercial space, does your signage or structure have spots like this? All of those are signs of mold damage. But, our heroes at SERVPRO® of Cape Girardeau & Scott Counties effectively remediated the mold problem, and we can do the same for you.


If you have mold damage at your residential or commercial property, understanding the mold remediation process can provide you great insight. SERVPRO® of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, we’ll be there to make it Like it never even happened.® No need to continue to wonder, “How do I know if I have mold damage in my home or business?!” Just call the mold remediation and restoration professionals at 573-339-1948.  

Best Mother’s Day Gift Ideas: The Gift of a Clean Home

5/3/2019 (Permalink)

Mother’s Day is Sunday, May 12, 2019. What’s the best Mother’s Day gift idea? The gift of a clean home.

If you’re a mother, ask yourself this question: “What’s one gift I would love and appreciate?”  How about more time to do what you want, wouldn’t that be nice? If you didn’t have to spend the whole weekend cleaning your home, would that help?

The heroes at SERVPRO® of Cape Girardeau & Scott Counties are sort of like your personal genie in a bottle, because your wish of that clean home can come true. We can help you gain more time by allowing us to do the cleaning for you. Not only do we provide fire damage and water damage restoration services, we also provide other general cleaning services such as:

  • Dryer Vent Cleaning
  • Air Duct Cleaning & HVAC Cleaning
  • Carpet Cleaning
  • Upholstery Cleaning
  • Odor Removal/Cleaning
  • Ceilings, Floors And Walls Cleaning
  • Drapes And Blinds Cleaning
  • Post-Construction Cleaning

Dryer Vents

It’s critical to keep your dryer vents clean. According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate could allow for your Mother to get hers cleaned.

Air Duct Cleaning & HVAC Cleaning

Air duct cleaning & HVAC cleaning are necessary for your health. A clean HVAC system and air ducts improve the indoor air quality. If you have poor indoor air quality, it can have a direct impact and correlation on your health. It’s important what each member of your family (including your animals) breathes in. Your ventilation system is often the biggest culprit in poor indoor air quality. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate could afford your Mother the opportunity to get hers cleaned. Think of it as an investment to her health.  

Carpet Cleaning

Carpet cleaning can completely transform your home. Over time, carpets become highly soiled. And this can be bad if you have little ones crawling on those carpets, and it can be potentially bad for your health, too. The professionals at SERVPRO® of Cape Girardeau & Scott Counties can make those stains on your carpet Like it never even happened.® We’ve been voted #1 for Carpet Cleaning for the Southeast Missourian People’s Choice Awards. We’ve received this prestigious honor multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. Get your Mother that gift certificate so she can experience the feeling of new carpets. Besides, it’s a much more cost-effective option to get your carpets clean versus having them completely replaced. Are you the culprit for some of that dirt? Then help her get rid of it.  

Upholstery Cleaning

Miss that “new” look of your favorite loveseat, rocking chair, ottoman, or couch? Instead of replacing it, because that can be very expensive, upholstery cleaning can resolve your problem. This is a much more cost-effective solution. Upholstery can become soiled over the years, and that’s why upholstery cleaning is necessary. A gift certificate to SERVPRO® of Cape Girardeau & Scott Counties can allow your Mother to get that “new” look, again.

Odor Removal

Do you have a stench in your home that’s lingering? You may have tried a number of solutions, but the smell just will not subside. We are specialists in odor removal. As experts in deodorization, SERVPRO of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. If you or your Mother has an odor problem in the home, the solution? A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate.  

Ceilings, Floors & Walls

Your ceilings, floors and walls can become very filthy. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. If your Mother would like her ceilings, floors and walls to look like they did when she first moved in, just get her a SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate.    

Drapes & Blinds

Clean drapes & blinds can help brighten a room. Do you know a good rule-of-thumb of how often to get your drapes cleaned? Every two years. SERVPRO® of Cape Girardeau & Scott Counties excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A gift certificate to the leading fire & water - cleanup & restoration company would allow her the opportunity to see what our professionals can do for her drapes & blinds.

Still wondering what’s the best Mother’s Day gift idea? The gift of a clean home. Having clean dryer vents, clean air ducts & HVAC cleaning, clean carpets, clean upholstery, clean ceilings, floors & walls, clean drapes & blinds and a clean odor-free home makes for a comprehensive clean home. A SERVPRO® of Cape Girardeau & Scott Counties’ gift certificate would allow for your Mother to take advantage of these services. This Mother’s Day, allow your Mother to just sit back, relax and enjoy the gift of a clean home. This is the best Mother’s Day gift idea. Just ask her. Call today to get one for your Mother. While you’re at it, get one for yourself. Make the call: 573-339-1948.

5 Tips to Prepare Your Home for Storms

5/1/2019 (Permalink)

The heroes at SERVPRO® of Cape Girardeau & Scott Counties are there for you and your family in the event of a storm.

Preventative measures are necessary, especially when it comes to storms. In case you aren’t aware, storm season is March through June. During this three-month period, you want to be prepared at all times. The heroes at SERVPRO® of Cape Girardeau & Scott Counties want you to always be prepared for any storm damage. Preparation is always key. Here are 5 tips to prepare your home for storms.

Seal Your Roof

Storms can be highly unpredictable. You never know the severity of damage it can cause to your home, your belongings, your roof. It’s critical that you hire a professional to reinforce your roof well before strong winds hit. A professional can seal your roof to help protect it from those strong storms. According to the Insurance Institute for Business & Home Safety (IBHS), “seal your roof deck using “peel and stick” tape along your roof seams, or a “peel and stick” membrane over the entire roof deck, or apply polyurethane foam.” If you invest in this now, this can save you hundreds, perhaps thousands, in the future.

Secure Your Windows & Doors

Your windows and doors of your home can be damaged when high winds from storms hit. Ensure you secure your windows and doors. When it comes to your doors, here are some things to check for:

  • Hinges
  • Screws missing
  • Door threshold

According to Nationwide, “be sure the door threshold is tightly screwed into your house and not just the door frame. You may want to consider installing new wind-resistant doors with a high design pressure (DP) rating. The DP rating is a measure of the level of wind force a door system can withstand without failing.” Do you know if you live in a region that’s prone to hurricanes and storms? It’s encouraged that you know this information, especially for preparation purposes. Here are the top five cities most vulnerable to hurricanes. If you live in one of those areas, or an area that is prone to these types of storms, you should heavily consider installing impact-resistant windows. These windows are specifically designed for these very purposes: to withstand forceful windows.   

Secure Fences

When strong winds strike your home, it can strike down fences and other objects that can cause more damage to your residential property. Before this happens, you want to ensure you secure fences to minimize the risk of further damage to other things or worse -- people. When investing in a home -- or if you’re replacing a fence -- factor in the strength and resilience of your fence. Weigh all your options, and make an educated decision. Don’t base your decision to buy a fence on how inexpensive it is. Because that factor alone can be much more expensive for you in the long-term, especially if a storm damages it and your home.      

Create a Family Emergency Plan

With any storm, preparation is key. Now -- not then -- is the time for you to create a family emergency plan so you, your family members and fur babies are well-equipped when a storm strikes. A family emergency plan can help save lives. Here are just a few items to include:

  • Water
  • Food
  • Batteries
  • Communication plan
  • Phone and/or walkie talkies (some form of communication device)
  • First Aid Kit
  • Emergency supplies
  • Important phone numbers

Anchor Loose Objects

If objects, such as grills, bikes, deck furniture, trash cans, etc., are loose when a storm hits your residential property, it can cause windows to break, damage to your vehicles, your home or a human being. It’s vital to anchor loose objects to help minimize the risk of outdoor threats. By adding shrubs of varying lengths, fences, trees in a row are ways to help block high winds. Utilizing landscaping and yard objects can be beneficial in this case.   


We hope you found these 5 tips to prepare your home for storms to be highly beneficial. Storm and flood damage require specialized restoration techniques and apparatus. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions. When a storm emergency occurs, we’re here for you 24 hours of the day, 365 days of the year. Just contact us online or call 573-339-1948.

How April Showers Can Bring Water Damage to Your Home or Business

4/25/2019 (Permalink)

Beware! Wondering how April showers can bring water damage to your home or business? Torrential downpour can cause pipes to leak, can affect plumbing, can cause roof leaks, can cause damage to infrastructures, and so much more. Sure, April showers can bring pretty May flowers, but it can also bring more than what you bargained for. If any of the above happens as a result from those April showers, call on SERVPRO of Cape Girardeau & Scott Counties to make your water damage “Like it never even happened.”

See if you can find all the words in this fun and interactive water damage word search.

The professionals at SERVPRO of Cape Girardeau & Scott Counties use advanced water damage inspection and extraction equipment to help find moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Click the links below to see before and after photos of how our heroes here at SERVPRO of Cape Girardeau & Scott Counties made water damage for both commercial and residential properties “Like it never even happened.”

Commercial water damage from a main break in Kelso, Missouri

Commercial water damage

Commercial water damage from a main break in Scott City, Missouri

Residential water damage from a pipe in Jackson, Missouri

Residential water damage from a broken pipeline in Perryville, Missouri

Residential water damage from frozen pipes at Bent Creek


If you’re worried about how April showers can bring water damage to your home or business, you can feel worry-free with SERVPRO of Cape Girardeau & Scott Counties. Because we make it “Like it never even happened.” When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, residential or commercial property has water damage from flooding or leaks, you need the professional water damage company that can respond immediately and has the expertise and equipment to properly restore your property. We offer 24-hour emergency services in case you have this kind of emergency. We also have the capacity to handle a plethora of customers at one time because time is of the essence. If you and the rest of your neighborhood are all underwater, don’t worry because we can take care of you all. If you do have a water emergency, just give us a call at 573-339-1948.

Importance of Clean Air Ducts and HVAC Systems

4/19/2019 (Permalink)

The importance of clean air ducts and HVAC systems reaps many benefits. Allow SERVPRO of Cape Girardeau & Scott Counties to clear the air for you.

How do you know if you should have the air ducts in your home cleaned? Let us clear the air for you. Here are a few reasons: If you or a family member suffers with asthma; if you or a family member suffers with pulmonary health issues; if you or a family member could be at potential risk of a respiratory disease; if you or a family member suffers from allergies; if you or a family member suffers from unexplained symptoms of illness. If any of these symptoms sound familiar, perhaps cleaning your ductwork is a good place to start.  SERVPRO of Cape Girardeau & Scott Counties has a team of professionals who specialize in air ducts and HVAC cleaning.

According to the Environmental Protection Agency (EPA), ducts are infested with vermin. In other words, infested with rodents and insects. Furthermore, ducts are clogged with excessive amounts of dust and debris, and particles are released into your home from your supply registers.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business. Keeping your HVAC system clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner, quality air to breathe.

However, duct cleaning is not always necessary. The SERVPRO of Cape Girardeau & Scott Counties’ heroes always provide the homeowner or business owner with an honest recommendation if you need air duct and HVAC cleaning. We care about your home, your business, your family, your pets and your quality air. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

Benefits of servicing your HVAC unit:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

If you have questions about your air duct or HVAC system, contact us, and we’ll be happy to answer any questions for you. We’re happy to come to your residential or commercial property to provide you with a free quote. Your family, your home, your business, your furry friends, your quality air are all reasons the importance of clean air ducts and HVAC systems matter. These are all reasons that are worth it. Call 573-339-1948 today to get yours cleaned.  

Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs

4/11/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs at your home and business -- large and small.

Why SERVPRO of Cape Girardeau & Scott Counties? We have the capacity to handle all jobs.

Which scenario would you prefer?

Scenario 1

Customer: Picks up phone to dial a #2 restoration company.

Phone: Ring, ring!

Company: Hello, this is ABC Restoration Company. How can I help you?

Customer: Yes, I have water damage in my basement. Can your team come to my rescue?

Company: Ma’am, we would absolutely love to. However, we have our crew out on another job right now. Let me take down your name and number, and we can call you when our team is available to come out.

Customer: No, thank you.  

-- OR --

Scenario 2

Customer: Picks up phone to dial the trusted and leading #1 restoration company.

Phone: Ring, ring!  

Company: Hello, thank you for calling SERVPRO of Cape Girardeau & Scott Counties. This is Michele. How may I help you?

Customer: Yes, my name is Brittany, and I have water damage in my basement. I just called ABC Company, and they said they couldn’t do it because they don’t have the capacity. Do you have the capacity, and can you help me with my water damage?

Company: Yes, Brittany, of course! We can certainly help you with your water damage. We specialize in water damage repair and restoration. And we have the capacity to handle all jobs -- big and small. We even have a large loss team, who are certified SERVPRO employees, not temps, to help us out if necessary. You can feel confident we’ll make your water damage “Like it never even happened.” We can come out today at 10:30 a.m. if that works for you.

Customer: Absolutely. Thank you so much, SERVPRO.

Was scenario 2 your choice?

When your home or business has fire damage, water damage, storm damage, or mold damage, you want a trusted company that has the capacity. The capacity to have the manpower and womanpower to do your job. The capacity to take on any job of any capacity.

SERVPRO of Cape Girardeau & Scott Counties is equipped with the right tools, the right equipment, and the right people to handle your job efficiently and effectively. We offer only the best and most advanced technology and techniques for your home and business, because you deserve it.

No job is too large for the heroes here at SERVPRO of Cape Girardeau & Scott Counties. When that water damage, fire damage, storm damage, or mold damage is just too big for the other companies to handle, rest assured, we can handle it. We’re a locally owned company with the access and resources of large, big-box companies. We’re part of a national network of nearly 1,800 Franchises. This affords us the opportunity to respond quicker with more resources. Additionally, we have our Disaster Recovery Team we can call on any time, 24 hours of the day, 7 days a week, 365 days of the year.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Why SERVPRO of Cape Girardeau & Scott Counties? Because when you have fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you want the company that has the capacity to handle your job. If it’s a big job, we can handle it. If it’s a small job, we can handle it. No matter the magnitude of damage, SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs. Get the professionals! Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

Tornado Season: Tips to Weather the Storm

4/1/2019 (Permalink)

A large percentage of the population looks forward to Spring for a number of reasons: spring forward, spring weather, college basketball, Easter, the best fruits are coming in season and more. Although all of those are positive things to look forward to for Spring, something negative we have to look out for is tornadoes. March through June is tornado season. Tips to weather the storm are crucial for your safety. SERVPRO® of Cape Girardeau & Scott Counties wants you to be aware of this. If a tornado strikes your home or business and causes damage, our heroes can make it “Like it never even happened.”

Did you know tornadoes can bring intense winds over 200 mph? Winds this high can cause severe damage to your residential or commercial property. If this happens to you, rest assured, the heroes of SERVPRO® of Cape Girardeau & Scott Counties will come to your rescue. We are always Here to Help®.    

Here are three tactics, according to Ready.gov, you can implement to prepare now for a tornado:

  • Know your area’s tornado risk. In the U.S., the Midwest and the Southeast have a greater risk for tornadoes.
  • Pay attention to weather reports. Meteorologists can predict when conditions might be right for a tornado.
  • Identify and practice going to a safe shelter in the event of high winds, such as a safe room built using FEMA criteria or a storm shelter built to ICC 500 standards. The next best protection is a small, interior, windowless room on the lowest level of a sturdy building.

What are some tips to survive during a tornado? According to Ready.gov, here are three tips:

  • Immediately go to a safe location that you identified.
  • Take additional cover by shielding your head and neck with your arms and putting materials such as furniture and blankets around you.
  • If you are in a car or outdoors and cannot get to a building, cover your head and neck with your arms and cover your body with a coat or blanket, if possible.

Now that you have survived the storm, here are some tips you should consider to be safe after the fact, according to Ready.gov:  

  • Keep listening to EAS, NOAA Weather Radio, and local authorities for updated information.
  • If you are trapped, cover your mouth with a cloth or mask to avoid breathing dust. Try to send a text, bang on a pipe or wall, or use a whistle instead of shouting.
  • Stay clear of fallen power lines or broken utility lines.

There are a number of other tips to help keep you safe before, during and after a tornado. Learn more here.  

Storm and flood damage require specialized restoration techniques and equipment. If a tornado -- or any other kind of storm -- hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO® of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions. We offer 24-hour emergency services, because you never know when a tornado, a storm may come to disrupt your normal routine, your life, which can cause a flood of emotions.


During tornado season, tips to weather the storm can help save your home, your business, your life. Have peace of mind knowing SERVPRO® of Cape Girardeau & Scott Counties is here for you throughout this tornado season. Furthermore, we’re here for you throughout all seasons: Winter, Spring, Summer and Fall, 24 hours a day, 365 days of the year. We even have a FREE app so you’re always with us even on-the-go. Download it here. Call 573-339-1948 when you need us.

Vandalism and Graffiti Cleanup Company

3/28/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your professional vandalism and graffiti cleanup company -- for your home and business.

SERVPRO of Cape Girardeau & Scott Counties is well-known for their Fire & Water - Cleanup & Restoration services, but did you know we also offer vandalism and graffiti cleanup services? If your residential or commercial property is in need of a professional vandalism and graffiti cleanup company, call SERVPRO of Cape Girardeau & Scott Counties.

Let us “paint the picture” of these different scenarios for you:

Insurance Agent Scenario

It’s Tuesday. You’ve got all your to-do list items for the week completed (and, remind you, it’s only Tuesday!). You haven’t had any claims. You’ve had five new referrals. Your week is off to a phenomenal start. Then, all of a sudden, three of your clients call you back-to-back because they have been victims of vandalism. Windows have been broken at their residential property, and their brick home is painted with graffiti. What do you do?

Business Owner Scenario

Say it’s Wednesday (hump day)! Thus far, you’ve had a productive week. You’ve met all your goals. Your numbers are in the black. Your team is yielding unprecedented results. It’s just been a winning week. Then, you come in early Thursday morning to a not-so-good day. You pull up at your place of business, and, surprise! Unbeknownst to you, your establishment was randomly selected for malicious destruction of your property. What do you do?    

Homeowner Scenario

Imagine it’s Thursday! You’re going about your day, excited it’s Thursday, because Thursday is basically the new Friday. You had an awesome week at work. Your coworker complimented you on the outstanding job you’ve done. You finished that pressing proposal before the deadline. And to make matters even better, you received a hefty increase in your salary. Now, it’s 5 p.m., and it’s time for the “weekend” to begin. Yeah! So, you’re off to do your normal routine: pick up your children from daycare, head to the grocery store to get some groceries for dinner. On the ride home, your children are voluntarily telling you about their day and everyone is at peace. Everyone is happy. Then, you arrive at home to an unhappy surprise. Your son’s friends thought it would be funny to “egg” your house. Vandalism is never funny! That so-called normal routine turned out to be a not-so-normal day after all. What do you do?

We know what you need to do. You need to call SERVPRO of Cape Girardeau & Scott Counties. Our heroes will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. We can make that vandalism and graffiti mess “Like it never even happened.”

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water damage and mold damage if not addressed in a timely manner, but SERVPRO of Cape Girardeau & Scott Counties can resolve that issue for you, too.

If your home or business needs vandalism and/or graffiti cleanup services, rely on SERVPRO of Cape Girardeau & Scott Counties. If we can make fire damage and water damage “Like it never even happened,” imagine what we can do for vandalism and graffiti cleanup. Go with SERVPRO of Cape Girardeau & Scott Counties -- a professional vandalism and graffiti cleanup company. Just give us a ring at 573-339-1948.

Water Damage From a Sewage Backup

3/19/2019 (Permalink)

If you have water damage from a sewage backup, the SERVPRO of Cape Girardeau & Scott Counties' heroes can make it "Like it never even happened."

Have you ever had water damage from a sewage backup at your home or business? It can cause your emotions to “overflow” and present a big problem, but it doesn’t have to. SERVPRO of Cape Girardeau & Scott Counties can clean up that nasty job to make it “Like it never even happened.”  

Water damage can come from a myriad of sources: toilet, dishwasher, bursting or leaking pipes, HVAC system, and more. Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses, which could lead to serious illness. Special training and equipment are a necessity to safely clean this type of contamination. And that’s where the heroes of SERVPRO of Cape Girardeau & Scott Counties come into play.

Our heroes are well-equipped, experienced and trained to handle any size water damage and any category.

Here are three categories of water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, Category 1 water can quickly progress into Category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into Category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for Category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, residential or commercial property experiences water damage from a sewage backup, go with the sewage cleanup and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties. Call us 24 hours a day, 7 days a week, 365 days of the year. For easier and faster access, program our number in your phone: 573-339-1948.

Mold Damage Emergency Tips

3/19/2019 (Permalink)

Forty-eight hours. In just two short days, mold can quickly spread throughout your residential or commercial property. If you have a mold problem at your home or business, follow these mold damage emergency tips. SERVPRO of Cape Girardeau & Scott Counties fits the “mold” when it comes to mold remediation.

Test your knowledge to see just how much -- or how little -- you know about mold.

MYTH 1

Mold is harmless.

MYTH 2

Bleach kills mold.

FACT 1

Mold is nearly omnipresent -- both indoors and outdoors.

FACT 2

Before mold remediation can begin, any sources of water or moisture must be addressed; otherwise, the mold may return.

It’s important to distinguish myths from facts, especially when it relates to mold damage.

We want to provide you these valuable mold damage emergency tips just in case your home or business has a mold problem. If it does, we’ll be your solution.

What to do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Cape Girardeau & Scott Counties for mold remediation services.

What not to do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation.

SERVPRO of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, that results in mold, give the mold pros a call at 573-339-1948.

Fire Damage and Alarming Fire Facts

3/12/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties makes the fire damage at your home or business "Like it never even happened."

SERVPRO of Cape Girardeau & Scott Counties wants you to be informed of some fire facts:

Fact: $7 billion! This is the amount of money that is accounted for in property damage as a result of a fire. And this is annually. Just to reiterate, $7 billion in property damage occurs every year. That’s a large amount of money.    

Fact: Did you know seven people die on a daily basis as a result of a home fire? That’s seven people too many.

Fact: Can you guess how many people sustain injuries as a result of home fires daily? The number is 36! Yes, 36 people suffer injuries as a result of home fires every day.

These are some alarming fire facts that came from The American Red Cross.  

The first 48 hours after fire damage can make the difference between restoring versus replacing damaged property and personal belongings. Learn about our restore vs. replace mentality. Rapid response and timely mitigation can help prevent fire damage from creating long-term problems. If your commercial or residential property comes in contact with fire damage, our highly trained fire restoration technicians here at SERVPRO of Cape Girardeau & Scott Counties can restore your home or business back to “Like it never even happened.” It’s one of our many specialties.  

A fire can strike your home or business at any given moment. This fire damage testimonial is a prime example and proves how it happens at the least unlikely times.

Happy Customer Testimonial:

“On July 15, 2013, Southeast Missouri State University experienced the unthinkable, a fire at Dempster Hall, home to the Donald L. Harrison College of Business. Without hesitation, the SERVPRO Disaster Recovery Team was on site to help assess the damage and guide the Facilities Management staff through the recovery process.

SERVPRO, with guidance from the Facilities Management staff, hired local sub-contractors to assist with the recovery effort. The cooperation and team effort between all parties involved proved to be successful as the recovery effort of roughly 117,000 sq.ft. was completed in a 6-week period, allowing the University to open the facility on time for the Fall Semester.

The highly trained and very professional SERVPRO staff went above and beyond their job responsibilities to ensure that all areas of the facility were cleaned and repaired to the satisfaction of Southeast Missouri State. The job performance and attention to detail by the SERVPRO staff exceed the expectations of their slogan "Like it never even happened."

On behalf of Southeast Missouri State University, the faculty, staff, and students, we would like to thank SERVPRO for the excellent job done to ensure that Dempster Hall was restored to its original state, allowing the University to open the doors in the short time frame required.”


When the unexpected occurs, like fire damage, having a professional and experienced team on your side can make all the difference. We service the Cape Girardeau County, Scott County, Bollinger County, Mississippi County, and Perry County areas. If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business, is hit with fire damage, rely on the professionals that Southeast Missouri State University relied on. We’re talking about a university that had 11,978 students enrolled in 2016, and the number of enrollees is much higher now. It was important for them to act fast to help protect all those students, faculty and staff and to not interrupt the class schedule. They trusted us, and you can trust us, too. Contact us in your time of need. We’re there for you 24/7. Call today: 573-339-1948.

Storm Damage Cleanup

3/4/2019 (Permalink)

When a storm takes your home or business by “storm,” call SERVPRO of Cape Girardeau & Scott Counties -- your local storm damage cleanup company.

When a storm takes your home or business by “storm,” you need a professional storm damage cleanup company on your side. You need SERVPRO of Cape Girardeau & Scott Counties.

You have no control over when Mother Nature hits. And you certainly have no control over the degree of damage she decides to leave behind. Storm damage can cause a range of unpleasant emotions. It can seem like you’re just going through the motions to try to get back to life. If your life is disrupted by storm damage, our SERVPRO of Cape Girardeau & Scott Counties’ heroes are put into fast motion to help you get back to life, to restore your home or business to its preloss condition. We give you back your home or business by making it “Like it never even happened.”

Our heroes are faster to handle any type of storm damage:

  • Thunderstorms
  • Lightning
  • Hurricanes
  • Tornadoes
  • High winds
  • Hail
  • Ice storms
  • Freezing weather

SERVPRO of Cape Girardeau & Scott Counties is your local storm damage cleanup company. We provide emergency services, so we’re available for you 24 hours of the day, 7 days a week, 365 days of the year. We’re faster to any size disaster. Guaranteed.

If your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, residential or commercial property is hit by storm damage, rely only on the storm damage cleanup company that makes your damage “Like it never even happened.” Rely only on SERVPRO of Cape Girardeau & Scott Counties. Call 573-339-1948 today.

Professional Biohazard Cleanup Company

2/28/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local and professional biohazard cleanup company.

It’s a topical subject and can be highly sensitive. We’re talking about homicides, suicides, crime scenes, and other biohazard occurrences. Since these subject matters are highly sensitive, it’s critical they are handled with the utmost discretion. You can feel confident that SERVPRO of Cape Girardeau & Scott Counties is a professional biohazard cleanup company you can trust for your home and business.

We are available 24/7, 7 days a week, 365 days of the year for those emergency biohazard situations. The SERVPRO of Cape Girardeau & Scott Counties’ heroes provide the necessary expertise to clean up and decontaminate trauma/biohazard circumstances.  

Whether it’s removing and disposing of blood, tissue, feces, urine, vomit, or any other biohazard material, these materials can pose serious health risks. It’s vital that you get a professional involved to handle it properly. We are the professionals who clean up the scene so that loved ones don’t have to deal with those constant reminders. We want to help the family during this traumatic time.

What to do after contamination:

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

Refer to this resource for other tips.

Rest assured, the heroes here at SERVPRO of Cape Girardeau & Scott Counties will treat you, your property and belongings with empathy and respect. We’re there to help ease some of the pain you’re feeling by being there with you throughout that difficult journey.   

If you’re faced with a biohazard situation at your residential or commercial property in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, area, we’ll be there to help. You have the SERVPRO of Cape Girardeau & Scott Counties team on your side. Call your professional biohazard cleanup company anytime at 573-339-1948.

Mold Remediation

2/21/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties' mold remediation specialists can remediate that mold problem at your home and business.

What is mold remediation? According to Google, mold remediation is defined as “the removal, cleaning, sanitizing, demolition, or other treatment, including preventive activities, of mold or mold-contaminated matter that was not purposely grown at that location.” When mold is present in your home or business, it poses an insidious issue, but with the SERVPRO of Cape Girardeau & Scott Counties’ mold remediation specialists, we effectively remediate the mold and mold spores at your residential and commercial properties.

If you suffer from asthma attacks, allergic reactions, or chronic sinus problems, we advise you to be extremely careful and cognizant. Mold spores can trigger any of those. Furthermore, fatigue and depression can be another problem that mold can affect.

Mold occurs in damp areas. When there is a torrential downpour, you want to be on the lookout for not just water damage, but also for mold damage. Mold is omnipresent; however, there are dangerous levels of mold. If there is copious amounts of mold in your home or business, that can pose serious health issues for you, your family, loved ones, and even your pets. Moreover, mold can affect your possessions and the structure of your home or business -- your investment -- what you’ve worked so hard for over the years, perhaps decades.       

When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional, like our heroes here at SERVPRO of Cape Girardeau & Scott Counties, who has training and experience to properly resolve the mold infestation.

SERVPRO of Cape Girardeau & Scott Counties is your professional local mold remediation and restoration company. Our team of heroes specializes in mold remediation. If you suspect that your residential or commercial property has a mold problem, contact us anytime. SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property. We fit the “mold!” Just give us a call at 573-339-1948.

Tips to Winterize Your Business

2/11/2019 (Permalink)

When you’re a business owner, one of your primary goals is to grow your business. So, your focus is on tips that can help you achieve that goal. However, another great tip you should abide by, especially this time of year, is to prepare your business for inclement weather. And since winter is a prime time for fire damage and water damage to occur at your business, one tip for your business would be to rely on the business that’s #1 in the restoration industry: SERVPRO of Cape Girardeau & Scott Counties. Follow the below tips to winterize your business.

One of the wisest decisions you can make as a business owner is to be prepared. Be prepared for troubles that may arise. Be prepared for additional costs that weren’t included in the initial budget. Be prepared to winterize your commercial property to help prevent accidents or losing excessive business.

Tips to Winterize Your Business:

Prepare Roofs & Gutters

Ice and snow can add a lot of extra weight to your roof, so it’s critical you have your roofs carefully examined by a professional to ensure there is no damage and to test the strength and durability of your roof. When it comes to your gutters, you’ll want those carefully inspected, too. As a result of the ice and snow, it can cause your gutters to weaken, which can cause them to detach from your building and allow for water intrusion, which can cause you another costly issue. Lastly, check for clogs. A clogged gutter can result in an ice dam. Ice dams prevent melting snow to drain off your roof.

Protect Pipes

During the cold winter season, allow your faucets to drip at a slow pace. Faucets can be highly prone to freezing. If there are some pipes throughout your business that aren’t being utilized, it’s a good idea to insulate the pipes to prevent freezing. Frozen pipes can be a serious problem and cause major water damage at your business this winter season. But don’t fret. If that does happen, you have the water damage repair and restoration professionals at SERVPRO of Cape Girardeau & Scott Counties in your corner.    

Sprinkle Ice Melt

When there is snow -- especially ice -- on your commercial property, you certainly want to ensure you sprinkle ice melt all over those traffic areas, all the places your customers walk. The last thing you want is for an accident to occur. Ice melt is very cost-effective. Investing in some can save the business an expensive accident. If someone slipped and fell and hurt him or herself, that could cost the business thousands of dollars and a headache. Be wise. Protect your customers. Protect yourself. Protect your employees.

Clear Parking Lot of Snow & Ice

When your business’ parking lot is covered with what winter decided to leave behind, clear parking lot of snow and ice. It’s a wise idea to have this done as soon as possible. You may even factor in your annual budget to hire a professional to clear parking lot of snow and ice. You do not want to lose out on business due to customers not being able to park at your business.

Here’s a good resource to reference for further tips to winterize your business.


Hopefully, these tips to winterize your business will come in handy for you and your business. At SERVPRO of Cape Girardeau & Scott Counties, we make it our business to get you back to business. If your commercial property happens to come in contact with fire damage or water damage this winter season, our wise tip for you would be to contact the fire and water damage repair and restoration specialists. The heroes at SERVPRO of Cape Girardeau & Scott Counties will get your business back operating as quickly as possible and make it “Like it never even happened.” We’re faster to any size disaster. And we’ll be there to your rescue in a flash. Contact us seven days a week (even holidays), morning, noon, or night. Even the wee hours of the morning, we’re here for you in your time of need. Just call: 573-339-1948.

Contents Restoration

2/6/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local premier contents restoration specialists for your residential and commercial needs.

When the contents of your home or business are affected by a disaster, you need contents restoration specialists to restore your contents back to “Like it never even happened.” And the only company with that backing, with that promise is SERVPRO of Cape Girardeau & Scott Counties.

Contents restoration refers to any valuables, items that may have been affected as a result of a disaster. This could be a fire damage, a water damage, a storm damage, mold damage, and more. If your residential or commercial property was involved in a fire, your contents could suffer from soot damage, which is highly common as a result of a fire. Watch this video to see how our heroes here at SERVPRO of Cape Girardeau & Scott Counties made soot damage on a Grandfather clock and table “Like it never even happened.”  

We handle your contents with diligence. SERVPRO of Cape Girardeau & Scott Counties has effectively and efficiently recovered contents from both commercial and residential properties in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, areas. We have a proven process that our heroes follow. And we have a Contents Claim Inventory Service that we offer. This service provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and, in some instances, bar coding. This can give you peace of mind when you need it most.

Our Contents Claim Inventory Service:

  • Pre-loss list
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

When you need contents restoration specialists, SERVPRO of Cape Girardeau & Scott Counties has your back. You can feel content with our team. The next time your home or business is hit with a disaster, and you need your contents restored, who you gonna call? Not Ghostbusters. Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

How Water Damage Affects Your Business

1/29/2019 (Permalink)

Ever wonder how water damage affects your business? If you’re a business owner, that’s a question you should ponder. Because, sooner or later, you may experience a water damage at your commercial property. And in order to quickly get back in business, so it doesn’t result in lost sales, it’s important you know what actions you should take. If you have water damage, the first thing we encourage you to do is call the water damage restoration professionals here at SERVPRO of Cape Girardeau & Scott Counties, because we can get your business back to “Like it never even happened.”  

Commercial water damage restoration presents unique challenges. But, you can feel rest assured the team at SERVPRO of Cape Girardeau & Scott Counties is highly qualified to handle it effectively and quickly. We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. Learn more about our training and certifications.

Here are 4 ways that water damage affects your business:

  1. Health and safety risks
  2. Emotional hardship
  3. Property damage
  4. Economic loss

Here at SERVPRO of Cape Girardeau & Scott Counties, it’s always our #1 goal to create happy customers. So, anytime a customer has water damage, or any type of damage, we do everything in our super”hero” powers to make it right, to make them happy, to make it “Like it never even happened.” We go above and beyond. In fact, here’s a testimonial of a happy customer who had water damage at his business:

Happy customer testimonial:

“Dear Ms. Hastings,

It is without reservation and without request that I am writing this letter concerning the performance of your team with the recent water damage/flood situation that occurred at our facility on Nash Rd. Within 2 hours of my initial call to your office on Saturday morning, January 7, 2017, your General Manager, Brian McCallister, was on-site and was mobilizing a wide array of assets to the site starting immediate restoration services. We discussed the need to be operational on Monday morning and what steps needed to be taken to accomplish that goal.

Brian and his team worked well into the night Saturday night and were back in early Sunday morning continuing the necessary work to meet our established time frame. By Monday morning, the mud and water was cleaned up, the wet carpet removed and the bottom 12 inches of drywall and insulation throughout the whole office area had been removed and we were able to operate on Monday with very minimal disruptions. Over the course of the next 3 weeks, SERVPRO continued to clean, dry and disinfect every inch of the area and return us to normal operations in record time. Now it's like this catastrophic event never even happened and it is very much in due to the actions of you and your team of professionals who came willing, ready and able to do whatever it took to save our business. From the bottom of my heart, I wish to thank you, Brian and your whole team for such an outstanding effort.”

Very truly yours,

Darryl ******

Read other happy customer testimonials here.

There's never a convenient time for water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. We’re always ready to get your business back to “Like it never even happened.” like we did for Darryl, and can do for you. Get in touch with SERVPRO of Cape Girardeau & Scott Counties today: 573-339-1948.

Types of Water Damage

1/25/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties makes water damage at your home or business "Like it never even happened."

Did you know there are different types and categories of water damage? There are actually three types of water damage that can affect your home or business: water/sewer backup, overflow and discharge, and flood. Because SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration specialists, we can quickly and effectively restore your residential or commercial property to get it back to “Like it never even happened.”

Water/Sewer Backup

Water/sewer backup is what occurs when water comes up or is pushed up into your home or business through the pipes from a sewer or drainage system. This type of water damage, which is highly unsanitary, can greatly affect your personal property and your health. Potential sources of water/sewer backup are as follows:

  1. Blockage of a city sanitary main
  2. Aging sewer system
  3. Tree roots
  4. City-related pipeline issues   

Overflow and Discharge

Overflow and discharge water damage can happen as a result of water escaping or overflowing from appliances, pipes or water outlets in your home or business. Your bathtub or washing machine is a good example of what can cause overflow water damage.

Discharge occurs when water is released from plumbing or appliances, then, in turn, floods your home. An example of this would be if a water heater decides to give out or if a pipe bursts. This can cause a sudden discharge of water.

Seepage is also categorized under overflow and discharge water damage. Unlike overflow and discharge, which results in copious amounts of water in your home, seepage is not all of a sudden. Since that is the case, seepage is typically not covered under insurance claims.

Flood

Contrary to popular belief, there is a difference in flood damage and water damage. According to Google, a flood is defined as a general and temporary condition of partial or complete inundation of two or more acres and two or more properties of normally dry land. Flood damage can only be caused by the following water sources: Overflow of inland or tidal waters. As for water damage, that refers to an array of potential “losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others,” according to Wikipedia. It’s vital to know what your insurance policy covers. Because, in most cases, a flood is typically not covered.

Get other tips and learn more about the different types of water damage.   


SERVPRO of Cape Girardeau & Scott Counties’ team of qualified heroes can educate you on the different types of water damage. We have highly trained water restoration technicians who can come to your rescue. We are a locally owned and operated business with national resources that is faster to respond to any size water damage, any size disaster you may have at your home or business. We’re readily available to restore your residential or commercial property 24 hours a day, 7 days a week, 365 days of the year. You can contact us anytime. Make the call today: 573-339-1948.

Commercial Restoration Company

1/23/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your professional commercial restoration company. Call us anytime for your commercial needs.

SERVPRO of Cape Girardeau & Scott Counties is your premier commercial restoration company in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri area. We are well-equipped to handle any fire or water damage that may hit your business.

When it comes to commercial water damage restoration, we handle that. When it comes to commercial fire damage restoration, we handle that. When it comes to commercial mold remediation, we handle that. When it comes to commercial storm and major events, we handle that. When it comes to commercial cleaning, we handle that. There is no job too large for our team of heroes.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.” And when we’re able to do that for our customers, help them get back to business, back to life, that creates happy customers, which is a #1 goal for us on a daily basis. Listen to this happy customer testimonial. He tells you about his pleasant experience with SERVPRO of Cape Girardeau & Scott Counties.  

SERVPRO of Cape Girardeau & Scott Counties is a professional commercial restoration company that provides a myriad of restoration services. We have a team of heroes who are qualified and experienced. There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is one hour of lost revenue and productivity. When an emergency situation arises in your business, give us a call, and we'll be there fast with the help you need. For your commercial restoration needs, rely on the leader in the commercial restoration business. We’re just a phone call away: 573-339-1948.

7 Ways You Can Prepare For a Home Fire

1/23/2019 (Permalink)

Make sure you are always prepared if your home is in contact with fire. Contact the SERVPRO of Cape Girardeau & Scott Counties' fire specialists.

If your home comes in contact with a fire, it’s important you know who to contact: SERVPRO of Cape Girardeau & Scott Counties. Fire damage can wreak havoc on your contents, valuables, memories, home, and more. It can cause mounds of stress. Thankfully, the heroes at SERVPRO of Cape Girardeau & Scott Counties are here to help you alleviate some of that stress. We are there, in your time of need, to restore your contents and to make your residential property look “Like it never even happened” as a result of a fire. Here are seven ways you can prepare for a home fire.

1. Install Smoke Alarms

Install multiple smoke alarms in your home. This can be a big lifesaver. Ideally, place a smoke alarm in every room of your home. Tip: Test smoke alarms once a month. Furthermore, replace batteries twice a year.

2. Educate Children

It’s key that every member, especially children, in your home knows exactly what to do in the event of a fire. Educate children on what smoke alarms sound like. And, more importantly, educate them on what to do once they hear it sound off. Education is key here.

3. Plan Multiple Egress Routes

Do you have multiple egress routes in place should a fire break out? Communicate with your family about an egress route. It’s a great idea for you to plan multiple egress routes from every room of your residential property. Ensure each member of the family knows the agreed meeting place.    

4. Establish a Family Emergency Communications Plan

Establish a family emergency communications plan. Each member of your family needs to know who to contact, especially if he or she gets separated for some reason or another. It’s good practice to program an ICE (in case of emergency) in your young children’s phone, or encourage children to program it in their phone.

5. Practice Escape Route

Practice escape route from your home. It’s a good idea to practice your escape route, at minimum, twice per year. Practice makes perfect. You can either press the smoke alarm test button or yell “fire.” Run through the entire fire procedure to ensure everyone does it properly, has it down-packed.  

6. Ensure Everyone Knows 9-1-1

This may seem minute, but it’s a very vital piece. Ensure everyone knows 9-1-1. Teach children this at an early age, but emphasize to them it’s to be called for emergency purposes only.  

7. Reinforce Stop, Drop, Roll Safety Procedure

It’s always good to be prepared. Well before a fire hits your home, it’s good practice to reinforce the stop, drop, roll safety procedure. Kids are taught this in schools, but it’s a good extension to teach it in homes as well. Reinforce this at your home. And let them know, should their clothes catch fire, remember to stop, drop and roll.


Before you have a fire at your residential property, you can reference these 7 ways you can prepare for a home fire. It all boils down to being prepared. Preparation is key. And if a fire strikes your home, you should always count on your local #1 fire damage repair and restoration specialists: SERVPRO of Cape Girardeau & Scott Counties. We’ll make it “Like it never even happened.” Here’s another number you should program in your phone: 573-339-1948. Make the call anytime.

#1 Restoration Company Awarded 2018 Business of the Year

1/22/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is humbled and honored to win the prestigious 2018 Business of the Year Award.

And the Business of the Year Award goes to … SERVPRO of Cape Girardeau & Scott Counties.

2019 is off to a great start for SERVPRO of Cape Girardeau & Scott Counties. We were pleasantly surprised when we heard the news that we won Business of the Year by our local Jackson Missouri Area Chamber of Commerce. This is a huge feat for us. We are incredibly honored to receive this 2018 accolade. We received this prestigious honor and award during the Jackson Chamber of Commerce Banquet, which was held Friday, Jan. 18, 2019.

We couldn’t have achieved this without our heroes. Our heroes work hard every day to make this type of award possible. Our Production Technicians (heroes) are out in the field performing that tough work on a daily basis. For the past 26+ years, when a customer has had fire damage, water damage, storm damage, mold damage, etc., we helped restore their belongings to make it “Like it never even happened.” We did more than that. Like our President and Co-owner Sandy Hastings said, “We put lives back together.” And that’s what we plan to do the next 26 years and beyond.

Check out some of our awesome photos on our Facebook page from Friday night’s epic event. Watch this video revealing SERVPRO of Cape Girardeau & Scott Counties as Business of the Year. Plus, you’ll get to see some behind-the-scenes shots, our owners, some of our heroes and more. You’ll even get some chuckles.

Should you have fire damage, water damage, storm damage, mold damage at your residential or commercial property, rely on the #1 restoration “Business.” “Of the Year” 2019, SERVPRO of Cape Girardeau & Scott Counties has a lot of great plans: continuing to give back to our community, growing our business, creating happy customers, and so much more. And we are looking forward to you being part of our growth, our success, and you being there with us along the way.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we do more than just a job. One of our jobs is to take care of your belongings, restore them to make it “Like it never even happened.” But, more importantly, like our Owner and Vice-president Richard Hastings said, “Our job is to take care of people.” We take care of you throughout that entire journey. We help get you, your family, your home, your business back to “Like it never even happened.”

We’d also like to congratulate Bug Zero for receiving the Small Business of the Year Award and all the other winners from that special night.

To our employees of SERVPRO of Cape Girardeau & Scott Counties, thank you so much. To our customers, thank you so much. To our vibrant community, thank you so much. To our local Jackson Missouri Area Chamber of Commerce, thank you so much. This award would not be possible without each of you. This Business of the Year Award is for YOU!

Why SERVPRO of Cape Girardeau & Scott Counties? Your Local Document Restoration Company

1/16/2019 (Permalink)

Why SERVPRO of Cape Girardeau and Scott Counties? We are your professional local document restoration specialists. If you’re a business owner, you know the vast importance of paperwork. How valuable would that paperwork be if it was ruined during a water damage or store damage? Not so useful, right? This could cause a big problem at your business. If you’re a homeowner, you have highly important paperwork stored at your home. That paperwork wouldn’t be so useful if it was ruined during a water damage or storm damage, either, correct? This could cause a big problem at your home. But, no need to fret! We’re in the problem-solving business. SERVPRO of Cape Girardeau & Scott Counties has the perfect solution for your home and business.

SERVPRO of Cape Girardeau & Scott Counties offers document restoration. Reference this resource to learn more about document restoration. We can restore your documents to make it nearly “Like it never even happened.”   

Benefits of Document Restoration:  

  • Efficient and Effective - Did you know Vacuum Freezing is the most efficient and effective way to salvage damage documents? It’s true. This is a trusted method in the industry. Being effective and efficient can save you time, money and other resources, especially in business, so this is one benefit document restoration can offer your home or business.  
  • NARA-Approved - Vacuum Freezing is the only method that is approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). These agencies are well-known in the industry. You can have that piece of mind knowing you have the NARA and GSA backing with this method. It’s important to protect what’s important to you.      
  • Safe - Vacuum Freezing is a safe method. There may be other methods that exist, such as dehumidification, but that process can alter the structure of the paper’s fibers, which can cause the papers to become brittle. Dehumidification is a process that is not recommended by any means. Vacuum Freezing is the recommended method. When it comes to important documents for your home or business, go with the trusted and safe method.   

Important Business Documents:

  • Employee W2s
  • Employee W4s
  • Business Plan
  • Bylaws
  • Financial Documents
  • Bank Statements
  • Tax Documents
  • Etc.

All of these documents are vital for any business. And it’s key to be able to restore these documents should they be affected by water or storm damage. And that’s where SERVPRO of Cape Girardeau & Scott Counties comes into play. 

Important Homeowner Documents:

  • Tax Returns
  • Social Security Card
  • Home Insurance Documents
  • Bank Statements
  • Mortgage Statements
  • Pay Stubs
  • Credit History
  • Living Will/Power of Attorney
  • Family Photo Albums
  • Etc.

All of these are very important documents that you may store at your residence. So, if your home is hit with water or storm damage, effective restoration of these documents is key. And this is where SERVPRO of Cape Girardeau & Scott Counties comes into play.   

Tip: If you have important documents that are damaged by water damage or storm damage, and you need to restore them, immediately place them in a freezer. Then, call the professionals at SERVPRO of Cape Girardeau & Scott Counties. We’ll handle it from there.


Why SERVPRO of Cape Girardeau & Scott Counties? We’re your local document restoration company. Want to learn more about document restoration for your home or business? Just contact us. Whenever you need a specialist to restore your documents for your residential or commercial property, there’s only one company you should rely on, and that’s SERVPRO of Cape Girardeau & Scott Counties. Call 573-339-1948. We’d love to discuss these services with you.  

Types of Storm Damage

1/9/2019 (Permalink)

Different types of storm damage can greatly affect your home or business. SERVPRO of Cape Girardeau & Scott Counties is the solution to that problem.

At any given moment, a storm can “storm” right in and ruin all of your possessions and in just seconds. When you discuss storm damage, it can refer to a number of things: water damage, wind damage, hail damage, and more. All of those are types of storm damage. And there are more that exist. The various types of storm damage can result in significant damage done to your home or business. But, SERVPRO of Cape Girardeau & Scott Counties is there in your time of need.

With SERVPRO of Cape Girardeau & Scott Counties being your professional local storm damage cleanup and restoration specialists, if your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, home or business is impacted by a storm, we help pick up the pieces, piece life back together and make it “Like it never even happened.”

The different types of storm damage can cause severe damage to your residential or commercial property. Here are three common types of storm damage:   

Water Damage

Water damage can sometimes take days to notice, which makes it hard to detect at times. Knowing what to look for can make all the difference. There can be both interior and exterior damage done to your residential or commercial property. Some common signs are as follows: water spots, discoloration on ceilings, walls or surfaces, soggy and/or expanded wood, leaks in the ceiling or your roof. Damp, musty odors are signs of water damage, too.

Wind Damage

Wind damage can occur at your home or business at any given time. As a result, trees can fall onto your property, which can cause roof damage and more, patio furniture can be blown, which can cause windows to break and more. Once wind damage occurs, here are some common signs to look for: missing shingles, shutters, cracks, chipping and splitting in siding, stucco, paint or wood, dings and dents in roofing, siding, door frames and window sills/window panes.      

Hail Damage

Hail damage can cause significant damage to your property. No matter the size of the hail, it can result in costly storm cleanup for homeowners or business owners. Hail damage can ruin homes, businesses, and vehicles. Furthermore, it can cause roof damage, damage to window sills/window casings/siding, air conditioning units and more.


From water damage to wind damage to hail damage, these are three common types of storm damage. It’s vital to know what to do in the event of storm damage. Here’s a resource you can reference for storm safety tips. SERVPRO of Cape Girardeau & Scott Counties is your professional local storm damage cleanup and restoration specialists. If your home or business is impacted by storm damage, count on the #1 leader in the restoration industry. Next time storm damage comes to disrupt your home, business and life, allow the heroes at SERVPRO of Cape Girardeau & Scott Counties the opportunity to make it “Like it never even happened.” Just give us a call, day or night: 573-339-1948.

Fire Damage and Your Contents

1/7/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties can restore your contents and make it "Like it never even happened" as a result of fire damage.

Fire damage and your contents go hand-in-hand. Fire damage, which can include smoke and soot damage, can have an adverse effect on your contents. Upon fire damage at your home or business, SERVPRO of Cape Girardeau & Scott Counties’ heroes work diligently to make it “Like it never even happened.”

We understand your belongings are sentimental and valuable. Those are the things that make your house a home. We are all about protecting your investments. And we do everything in our care and power to protect them. SERVPRO of Cape Girardeau & Scott Counties has an effective, streamlined fire process our heroes abide by.

Effective 4-Step Method:

Move-Outs/Pack-Outs

Once your home is affected by fire damage and/or soot damage, SERVPRO of Cape Girardeau & Scott Counties conducts an organized, efficient move-out of the affected area(s). A move-out affords you many benefits, such as a quicker remodeling process, protects items from potential damage and protects contents from further on-site damage. Our systemic move-out/pack-out process makes it easy for the homeowner or business owner.

Inventory Contents

Inventory is key. Our heroes take detailed notes and inventory of our customers’ contents. Once we inventory contents, we cross-reference. We offer a Contents Claim Inventory Service (CCIS). This effective service provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and, in some instances, barcoding. 

Clean Contents

Fire damage and soot damage can ruin, cause damage or dirty your contents. Our heroes at SERVPRO of Cape Girardeau & Scott Counties can restore your contents to make it “Like it never even happened,” so you have clean contents, again. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced.

Store Contents in a Safe, Clean Chamber

Once our heroes here at SERVPRO of Cape Girardeau & Scott Counties have cleaned your contents, they store contents in a safe, clean chamber. Our chambers help protect your belongings. This chamber is 5 ft. wide, 7 ft. deep, and 7 ft. wide, which allows for plenty of storage room for your contents.   

SERVPRO of Cape Girardeau & Scott Counties specializes in restoring contents damaged by fire. We are positioned to be your one-stop shop. We communicate clearly with your adjuster and can recommend one of our trusted and reputable contractors, so it makes us your one-stop shop, which makes it convenient and hassle-free for you. The team at SERVPRO of Cape Girardeau & Scott Counties can take care of your fire damage and your contents at your residential or commercial property from start to finish.

SERVPRO of Cape Girardeau & Scott Counties can restore fire damage and your contents as a result of a fire. We are your professional local fire damage repair and restoration company. Our experienced and qualified heroes can get your property back to “Like it never even happened.” Any time your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, home or business is hit by fire damage, give the fire damage repair and restoration specialists a call at 573-339-1948.

How Water Damage Affects Your Home

1/2/2019 (Permalink)

It's crucial you know how water damage affects your home. SERVPRO of Cape Girardeau & Scott Counties can make it "Like it never even happened."

Wonder how water damage affects your home? Significantly! When it comes to water damage or flood damage, time is of the absolute essence. And if it’s not properly handled, it can result in further damage, such as mold damage. It’s critical that you contact the water damage specialists at SERVPRO of Cape Girardeau & Scott Counties at the first sign of water or flood damage.

According to this article from Angie’s List, below you will see just how water damage can affect your home within minutes, hours, days and weeks.

Water damage within minutes:

  • Water contamination spreads, rapidly increasing claim costs.
  • Moisture-sensitive furniture finishes begin to turn white.
  • Furniture standing on saturated carpets will begin to leach and stain the carpeting.

Water damage within hours:

  • Furniture in direct contact with water begins to delaminate and swell.
  • Normal household odors, amplified by humidity, become glaringly apparent.
  • Dyes from non-colorfast fabrics begin to bleed.

Water damage within days:

  • Fungi appear, along with their characteristic musty odors.
  • Severe warping and cupping of wood become apparent. Wood floors may become unsalvageable.
  • Paint blisters, and wallpaper adhesives release and start to peel away.
  • Wood structural members begin to swell, warp and split apart.

Water damage within weeks:

  • Mold sinks roots into organic materials and destroys their integrity.
  • Occupants must be evacuated due to health hazards.
  • Allergen sensitivity may arise from microbial growth.
  • A complete gutting of the structure may be necessary, which will drive the claim up astronomically and displace the occupants.

Since water damage greatly affects your home and can cause serious damage, SERVPRO of Cape Girardeau & Scott Counties offers 24-hour emergency services. We’re faster to any size disaster. In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

Upon reading this, you learned how water damage can affect your home immensely. But, with a trusted leader, you can count on SERVPRO of Cape Girardeau & Scott Counties to get your residential property back inhabitable and “Like it never even happened.” That way, you can get back to work, back to life. For all your water damage or flood needs, call us: 573-339-1948.

How We Make Water Damage "Like it never even happened."

12/27/2018 (Permalink)

The heroes at SERVPRO of Cape Girardeau & Scott Counties makes water damage at your home or business "Like it never even happened."

Water damage or flood damage can cause a “flood” of emotions. Wonder how we make water damage “Like it never even happened.”? SERVPRO of Cape Girardeau & Scott Counties specializes in water damage restoration, which is the cornerstone of our business. And we make it our business to make it “Like it never even happened” at your home and business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

Learn more about our IICRC training and certification, employee certification training and more.

We are the water damage restoration specialists. And that’s the SERVPRO Advantage. We live and work in this community, too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Cape Girardeau & Scott Counties is nearby and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Cape Girardeau community and want to do our part to make our community the best it can be.

Water damage or flood damage doesn’t have to interrupt your home, your business, or your life. SERVPRO of Cape Girardeau & Scott Counties is a company that’s locally owned, but with the luxury of national resources. Now that you’ve learned how we make water damage “Like it never even happened.” contact us today. Give SERVPRO of Cape Girardeau & Scott Counties a call anytime: 573-339-1948.   

Why SERVPRO of Cape Girardeau & Scott Counties? Experience

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? Experience. Our qualified heroes are there for your home or business.

Why SERVPRO of Cape Girardeau & Scott Counties? Experience in fire damage. Experience in water damage. Experience in mold remediation. Experience in storm damage. Experience in commercial services. Experience in professionalism. Experience in being helpful. Experience in problem-solving. Experience in being efficient. Experience in being effective. Experience in well-versed backgrounds. Experience in customer service. Experience in creating happy customers.

With over a century of combined experience -- and counting -- in the Fire & Water - Cleanup & Restoration industry, if you have fire or water damage at your home or business, you’ll want a company you can trust and one with a major component: experience. You want a company with credibility, history, a solid reputation and qualified experts. And that’s SERVPRO of Cape Girardeau & Scott Counties.

Experience in Fire Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in fire damage and restoration. We specialize in fire damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home or business to pre-fire condition. In addition to fire, smoke, and soot damage, your residential or commercial property may also suffer from water damage as a result of the firefighting efforts. And we’re well-equipped to handle that, too.

Experience in Water Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in water damage and restoration. When your home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help us find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Experience in Mold Remediation & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in mold remediation and restoration. When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential property or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.

Experience in Storm Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in storm damage and restoration. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

Experience in Commercial Services

Our team of highly trained restoration specialists has experience in commercial services. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened” for any of the following:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Experienced Heroes

Our team of heroes has a high degree of professionalism. No matter where you may encounter our staff, we represent the company with the utmost respect. We understand the importance of being professional in all settings. We are extremely helpful to our customers. In fact, being helpful is one word that many of our happy customers expressed in our Certificate of Satisfaction (COS). We are there to help you, to serve you. And when there is a problem with fire damage, water damage, mold damage, storm damage at your home or business, our team of heroes knows how to effectively and efficiently resolve that problem. We know how to make it “Like it never even happened.” Our heroes have well-versed backgrounds, which creates a diverse dynamic at SERVPRO of Cape Girardeau & Scott Counties. One of the many things we pride ourselves on is customer satisfaction. We always put our customers first, make them our #1 priority. We are advocates in creating happy customers. To create happy customers is a mantra we firmly stand behind 100%. That’s part of our mission, part of our goal every day. In fact, “create happy customers” is plastered in our office as a constant reminder to our staff.  

Our team of heroes is our biggest asset. They come to the rescue when your residential or commercial property faces a fire damage or water damage. They even come to the rescue if your home or business needs mold remediation, carpet cleaning or any other general cleaning services. SERVPRO of Cape Girardeau & Scott Counties’ highly trained restoration specialists is faster to any size disaster.

Fire damage, water damage, mold damage, storm damage, or any type of damage for that matter, at your home or business can be upsetting and destructive. It can leave you feeling stressed, confused, and vulnerable. When it does, you’ll need a caring expert with experience to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties will treat you with respect and empathy, and we’ll always treat your home, business and belongings with care. We’re with you throughout your entire journey. We help to make that unpleasant situation into a pleasant experience. Go with the company that has a diverse portfolio of experience. Experience the SERVPRO of Cape Girardeau & Scott Counties’ way. Call us at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Giving Back to Our Community

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? Because we give back to our local community. In order to have a vibrant and thriving community, you must continually invest in your community. SERVPRO of Cape Girardeau & Scott Counties takes great pride in being a part of the Cape Girardeau & Scott Counties community. We understand that communities like ours is what holds America together. We want to do our part to ensure the Cape Girardeau & Scott Counties’ communities thrive by helping the less fortunate, keeping the area safe and making our community the best it can be.

Food Pantries

In one capacity that SERVPRO of Cape Girardeau & Scott Counties gives back to the community is by our local food pantries. In 2018, we sponsored two food pantries. In September of 2018, we held one at New McKendree United Methodist Church in Jackson, Missouri. We served more than 70+ families in a 2-hour window. In December of 2018, we held another Mobile Food Pantry at City Church in Cape Girardeau, Missouri. We served more than 60+ families. This one was a huge success, too. It’s always better to give than to receive, and this is one way we wanted to give back to our community and to those families.  

SERVPRO First Responder Bowl

2018 was a special year for SERVPRO. SERVPRO sponsored the first-ever SERVPRO Bowl. This was a bowl specifically dedicated to all of our first responders. We know and understand what they have to endure on a daily basis. We knew we wanted to give them a special gift. As a small token of our appreciation, the marketing team at SERVPRO of Cape Girardeau & Scott Counties put together a special marketing package and personally delivered them to the local First Responders. As part of the sponsorship package, First Responders got four tickets to the big game day. Learn more about this epic event here.

Continuing Education

Throughout the year, SERVPRO of Cape Girardeau & Scott Counties offers a myriad of Continuing Education courses for insurance agents. We know that insurance agents have to have an allotted number of credit requirements to fulfill. That’s one reason we offer these interactive courses just for you. We want to make it as easy and accessible as possible.  

Local Golf Tournaments

SERVPRO is the official cleanup and restoration company for the PGA Tour. This is a national sponsorship we are proud to be a supporter of and humbled. Learn more about our other national sponsorships here.

Local Events

We support local community events. We love to get involved however we can. Over the years, SERVPRO of Cape Girardeau & Scott Counties has been involved and/or sponsored events such as parades, Polar Plunge, Duck Regatta, Breast Cancer Awareness Luncheon, and more. See what other local community events we’ve been involved with.

SERVPRO of Cape Girardeau & Scott Counties loves giving back to our community. We wholeheartedly believe the notion “it’s better to give than to receive.” From food pantries to the SERVPRO Responder Bowl to continuing education to local golf tournaments to local events, we’re there in our community giving back. How will you give back to your community? 

And just remember, if your residential or commercial property is hit with fire or water damage, SERVPRO of Cape Girardeau & Scott Counties gives you back your home or business by making it “Like it never even happened.” Give us a call if it does: 573-339-1948.   

Why SERVPRO of Cape Girardeau & Scott Counties? Local Fire Damage Specialists

12/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local fire damage specialists. We make a fire or water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist. And that’s exactly what the heroes at SERVPRO of Cape Girardeau & Scott Counties are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. But, our highly qualified and trained fire damage specialists at SERVPRO of Cape Girardeau & Scott Counties can relieve some of that stress by restoring your home or business to make it “Like it never even happened.”     

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of Cape Girardeau & Scott Counties’ process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Cape Girardeau & Scott Counties has the specialized fire restoration training needed to restore your home to pre-fire condition.

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of Cape Girardeau & Scott Counties, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, contact us online anytime. Or, simply give us a ring at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Mold Remediation and Restoration Specialists

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? We are your local mold remediation and restoration specialists.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local mold remediation and restoration specialists. When your home or business encounters mold, it’s vital to act fast and get mold remediation and restoration specialists there as quickly as possible. And SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Did you know mold infestation can quickly arise and spread throughout your home in as little as 48-72 hours? It’s true. Mold can be a serious problem at your home or business, so it’s vital that you understand mold and the different types out there. One type of mold out there that may really concern a lot of people is black mold. So, it’s crucial you educate yourself.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.


If you ever wonder why SERVPRO of Cape Girardeau & Scott Counties, we’re a company that specializes in mold remediation and restoration. We’re a trusted leader in the restoration industry. Rest assured, SERVPRO of Cape Girardeau & Scott Counties fits the “mold.” To contact your local mold remediation and restoration specialists, call 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Storm Damage Specialists

12/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local storm damage specialists. A storm can occur any time. We offer 24-hr. emergency services.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local storm damage specialists. Mother Nature can be highly unpredictable. When she strikes, it can result in thousands even millions in property damage. If your residential or commercial property is faced with storm damage, count on the company that has local storm damage specialists, where they have a team of heroes that specializes in storm damage. Count on SERVPRO of Cape Girardeau & Scott Counties.  

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

A flood can cause a flood of emotions. We specialize in flooding and storm damage restoration, which is the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home or business back to normal quickly.

Major storms and flooding events can overwhelm many restoration companies, but that’s not the case for SERVPRO of Cape Girardeau & Scott Counties. We can access resources from 1,700+ Franchises across the state and country and even utilize Disaster Recovery Teams for catastrophic storms, disasters and major events.

Our bricks and mortar is situated in Cape Girardeau, Missouri, but we proudly serve the Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities should they have storm damage at their home or business. So, we live, play and work here, too.

Our number one goal is to return damaged items and belongings to preloss condition, to make it “Like it never even happened.” We help you to regain control following a disaster.

Here are some storm damage tips of what to do after flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

When your home or business is hit with storm damage, why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local storm damage specialists. We can restore your residential or commercial property back to “Like it never even happened.” Contact us online, or call us at 573-339-1948 -- 365 days a year, 24/7. We’re there for you in your time of need.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Water Damage Specialists

12/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local water damage specialists. We make water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local water damage specialists. We are a trusted leader in the water restoration industry. Our heroes are highly trained water restoration technicians. They are equipped with the training, resources and knowledge needed to best serve all of our customers. One of our daily goals is to create happy customers. And our heroes help us do that.

Water damage can happen at your residential or commercial property at any given moment. We are readily available to respond to our flood or water damage emergency. We even offer 24-hour emergency services. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

SERVPRO of Cape Girardeau & Scott Counties has a highly effective water damage repair and restoration plan for your home or business. Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1 - Emergency Contact

Step 2 - Inspection and Damage Assessment

Step 3 - Water Removal/Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Repair

Step 6 - Restoration

When your home or business is affected by water damage, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Check out some of our water damage before and after photos.

The next time you have water damage at your home or business, choose us to see how we make it “Like it never even happened.” Then, you’ll why SERVPRO of Cape Girardeau & Scott Counties is your go-to company. We’ll prove to you how we’re your local water damage specialists. We’re there for you in your time of need. Here’s the number you need to call: 573-339-1948.   

Water Damage Emergency Tips

12/3/2018 (Permalink)

These water damage emergency tips can save your home or business. SERVPRO of Cape Girardeau & Scott Counties makes it "Like it never even happened."

It’s critical that you’re equipped with water damage emergency tips should water damage strike your home or business. If it does, your primary focus should be safety first. SERVPRO of Cape Girardeau & Scott Counties cares about the safety of you, your family, your fur babies, your home, and your business. Here are some questions and things you should ponder if you’re faced with water damage:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have a flood at your residential or commercial property? Here’s what you should do after flooding:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

While it’s important to know what to do in the event of water damage, it’s as equally important to know what NOT to do after flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Follow these water damage emergency tips should you face water damage at your residential or commercial property. SERVPRO of Cape Girardeau & Scott Counties is your trusted leader in the water restoration industry. We have a team of highly trained heroes to come to your rescue 24/7, 365 days of the year. We make it "Like it never even happened." Should you have water damage at your home or business, follow these water damage emergency tips, then call the professionals at 573-339-1948.

Faster to Any Size Disaster: The SERVPRO of Cape Girardeau & Scott Counties’ Way

11/21/2018 (Permalink)

Why choose SERVPRO of Cape Girardeau & Scott Counties? We’re faster to any size disaster -- whether it’s a fire or water damage. This is the SERVPRO of Cape Girardeau & Scott Counties’ way. If your home or business is hit with fire damage, water damage, or storm damage, we can make it “Like it never even happened.” There is no job that is too big or too small for our team of heroes.

Did you know 475,500 structure fires were reported in the United States in 2016? 475,500. What did that equate to in a dollar amount? $7.9 billion in property damages. And one structure fire was reported every 66 seconds, according to the National Fire Protection Association (NFPA). These are some alarming stats.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to mitigate the damage, the cleaning and restoration costs.

We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities. We’re fast responders to any fire or water damage that may strike your home or business. Because, when your home is ablaze or submerged in water, seconds matter. Because your belongings matter to you. And your safety and restoration of your home or business are important to us.

Combining rapid response time, professionalism, an open and effective line of communication, exemplary customer service and more are reasons why you should choose SERVPRO of Cape Girardeau & Scott Counties for your next fire or water damage. Stayed tuned for future blog posts of other reasons why you should choose us. When your home or business has a fire or water disaster, call the fire & water -- cleanup & restoration team that is faster to any size disaster. And that’s the one and only elite team of SERVPRO of Cape Girardeau & Scott Counties. Allow us to restore your residential or commercial property. We’ve been faster to thousands upon thousands of jobs and counting. Yours could be next. Call us anytime: 573-339-1948.

Holiday Cleaning Hacks for Your Home

11/14/2018 (Permalink)

With the holidays right around the corner, you’re, more than likely, in the cleaning mode.

Frantically trying to get your home spic and spac, especially for your holiday company. So, as a gift to you, SERVPRO of Cape Girardeau & Scott Counties wants to provide you with some holiday cleaning hacks for your home.

Carpet Cleaning Hacks

  • If you have wax on your carpets, place a slightly damp towel on the wax. Next, place an iron on top of the towel for approximately 10-60 seconds (use best judgment). Then remove. Keep checking until the wax is completely removed.
  • Got kiddos? If you do, chances are, you have gum or crayon stains on your carpets/floors. SERVPRO of Cape Girardeau & Scott Counties has effective SERVPRO specialized products designed just for those needs. Contact us to see how we will make it “Like it never even happened.”  

Choose the company that was voted #1 (multiple times) in Carpet Cleaning for the People’s Choice Awards.

Upholstery Cleaning Hacks

  • Need to clean off animal hair from your favorite couch or loveseat? Simply use a squeegee to extract the hairs from the upholstery, then vacuum.
  • To get rid of smelly odors on your upholstery, sprinkle baking soda on it. Let is sit for approximately 20-30 minutes, then vacuum.

Learn about the different specialized cleaning methods we offer for carpets and upholstery cleaning.

Garbage Disposal Odor Cleaning Hacks

  • If your garbage disposal is giving off an odorous smell, simply place an orange or lemon down the drain. And, voila, it’s like the smell never even happened.
  • To get rid of a smelly stench, sprinkle about a half-cup of baking soda into the disposal, followed by a cup of white or apple cider vinegar. Let the mixture bubble up and sit for 5-10 minutes. Then, turn on the disposal and run water to distribute the mixture throughout the unit. This is a great deodorizer.

Get more natural ways to clean your garbage disposal here.  

Whether you need carpet cleaning, upholstery cleaning, cleaning of your ceilings, floors and walls, drapes & blinds, air ducts & HVAC system, or sewage cleanup, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Even if you need odor removal at your residential property, we properly handle that, too.

We hope you enjoyed these holiday cleaning hacks for your home. We strongly encourage you to take a load off this holiday season, and don’t worry about the cleaning. Leave it to us. Sit back, relax and be stress-free for the holidays. Being stress-free is a gift that’s priceless. Allow us to take care of your residential cleaning services for you. You’ll be happy that you did. Just give us a call at 573-339-1948.     

Biohazard Cleanup and Restoration

11/8/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your professional biohazard cleanup and restoration company for your residential or commercial property.

SERVPRO of Cape Girardeau & Scott Counties is your professional biohazard cleanup and restoration company. If your home or business is located in the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, or Benton, Missouri, area and comes in contact with any kind of biohazard, our heroes are properly trained to handle it 24 hours of the day, 365 days of the year.

Do you know what the key is anytime you’re in contact with any kind of biohazard? Protecting yourself and others. Protective gear is of the utmost importance. This protects you, others and anything else you may come in contact with. A few months back, our heroes were wearing personal protective equipment (PPE) when we responded to a local crime scene at a residential property. And, it was the same case for a commercial property. Because, sometimes, the “unforescene” can happen, unfortunately. We make scenes “Like it never even happened.” so families do not have to see that other visual.  

Did you know exposure to biological and chemical contaminants can pose serious health consequences? It’s true. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Cape Girardeau & Scott Counties is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

The decontamination of a residential or commercial property due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be highly dangerous. Not to mention, it can be a very emotional time for the individual(s) and family members involved. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services for a myriad of biohazard circumstances:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

It can be tough to deal with these types of circumstances. They occur more often than you may think. When they do, you can be rest-assured you have a trusted partner to help you through this emotional time.

Here are some common biohazard scenarios:

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Franchise Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. We follow federal and state guidelines to properly clean all surfaces.

Equipped with the necessary safety apparatus and cleaning products for your residential and commercial property, SERVPRO of Cape Girardeau & Scott Counties can help transform these unhealthy environments back into clean, safe homes and offices. You have a choice. Choose the trusted leader in this industry. Choose SERVPRO of Cape Girardeau & Scott Counties -- your professional biohazard cleanup and restoration company. Give us a call today: 573-339-1948.

Best Fire Damage Company Near Me

11/7/2018 (Permalink)

If you're wondering what's the best fire damage company near me, it's SERVPRO of Cape Girardeau & Scott Counties. Call us for your home or business.

Fire damage can hit your home or business at any given moment. Preparation is always key. If it does strike, here’s a handy, dandy fire damage tips - until help arrives guide. You can follow these tips to help protect yourself and your property. But, well before a fire happens, we encourage you to be well-informed of the best fire damage company out there. In order to be educated about what company that may be, you may perform a Google search and search for keywords that may consist of “best fire damage company near me” or “best fire damage company” and so on and so forth. Well, no need to search any further. SERVPRO of Cape Girardeau & Scott Counties is just that -- and more -- for your residential and commercial properties. We are highly trained fire damage specialists and the trusted leader in the restoration industry.

If you have fire damage at your home or business, or even if you witness a fire damage at someone else’s property, that can be a traumatizing time. If this does occur, it’s critical to take quick action. Contact SERVPRO of Cape Girardeau & Scott Counties. We help relieve some of that stress by being with you and your business, being with you and your home, being with you and your family throughout the entire restoration process. We are with you from the beginning to the middle to the end of your journey. We’re even there with you at the post-fire journey. We’re there to make it “Like it never even happened” so you can get back to life.

In addition to fire, smoke, and soot damage, your home or business could potentially suffer from water damage as a result of the firefighting efforts. And that’s why we are also water damage specialists. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care. SERVPRO of Cape Girardeau & Scott Counties specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

As a result of an emergency “typical” fire damage to your residential or commercial property, there is a systemic process to follow. Check out these 7 steps:

Step 1: Emergency contact

Step 2: Inspection and fire damage assessment

Step 3: Immediate board-up and roof-tarp service

Step 4: Water removal and drying (if water is present)

Step 5: Removal of smoke and soot from all surfaces

Step 6: Cleaning and sanitizing

Step 7: Restoration

Get more in-depth information here.

SERVPRO of Cape Girardeau & Scott Counties is in a community near you. We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities, so we’re faster to any size disaster.   

If you ever wonder what’s the best fire damage company “near me,” SERVPRO of Cape Girardeau & Scott Counties can put an end to your wonder. We are the fire damage specialists. And we offer you an effective fire damage restoration service for your home or business. Have questions about fire damage, smoke damage or soot damage? Just call our pros today at 573-339-1948.  

The Best Local Water Damage Company

10/30/2018 (Permalink)

Learn how SERVPRO of Cape Girardeau & Scott Counties is the best local water damage company. Our heroes make it "Like it never even happened."

When your home or business is hit with the worst water damage, you want the best local water damage company to remediate that problem. SERVPRO of Cape Girardeau & Scott Counties is your solution.

Do you know what to do if your residential or commercial property is hit with water damage? If you’ve answered yes, then great. But if you’ve answered no, no worries. That’s why we’ve compiled this handy water damage tips to reference until professional help arrives. This can help you protect yourself, your family and your property.

SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration professionals. Water damage restoration is the SERVPRO Advantage. We have a team of highly trained and qualified water restoration technicians (heroes) to handle any size water damage that occurs at your home or business.

Flooding and water emergencies do not wait for regular business hours to occur. That’s why we offer 24/7 emergency services to be there for you any time of the day. We’re there for you in your dire time of need. You can never predict the severity of these types of disasters. It can leave you and your family with a terrible aftermath. Mother Nature can hit at any given moment. Let’s take Hurricane Florence as a prime example.

Our team took a trip to North Carolina to help those businesses, homes and families get back to life, back to their homes, back to their businesses, back to “Like it never even happened.” Before departure, we were preparing for Hurricane Florence so we had an effective game plan. This afforded us the opportunity to provide our heroes with a blueprint so they knew exactly how to handle each job efficiently and effectively. We equipped them with all the proper equipment to fulfill the jobs at-hand. Although we’re a locally owned company, we have the national resources to back us, especially in times of need.

SERVPRO of Cape Girardeau & Scott Counties is fully equipped to handle any size water damage or disaster. When you’re doing a Google, internet search for the best local water damage company, there are certain things you should look for, and we encompass all of them. Learn more about water damage repair and restoration and why we’re the best local water damage company. We are proud to serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton communities. Contact us if you’re hit with flooding or water damage. Give us a call: 573-339-1948.

3 Common Types of Mold in Homes

10/24/2018 (Permalink)

If your home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties has an effective mold remediation and restoration solution.

Do you know the 3 most common types of mold in homes? They are Aspergillus, Cladosporium and Stachybotrys Atra -- more commonly known as Black Mold.

Mold can come in a variety of colors, such as black, white, green, and orange. SERVPRO of Cape Girardeau & Scott Counties is well aware of the different types of molds, and we want to educate you on each so you can easily identify them.

Aside from specializing in fire & water damage, SERVPRO of Cape Girardeau & Scott Counties also specializes in mold remediation and restoration. Our team of heroes are highly trained and qualified mold remediation technicians.  

Beware of the 3 most common types of mold in homes:

Aspergillus

Have you ever noticed mold on your food or in your home air conditioning system? If so, this is referred to as Aspergillus. This is a fairly allergenic mold. Aspergillus resides in the environment. It can be both indoors and outdoors. And, believe it or not, a majority of people breathe in fungal spores on a daily basis. Reference this resource to learn more about this type of mold.

Cladosporium

If you’ve spotted a black or green pepper-like substance on the back of your toilets, painted surfaces or fiberglass air ducts, etc., this type of mold is called Cladosporium. Although non-toxic to human beings, this type of mold can trigger a myriad of common allergy symptoms (i.e. red and watery eyes, rashes and even a sore throat). Find out the identification of this type of mold, places it can be found in your home and more by reading here.

Stachybotrys Atra (Black Mold)

Stachybotrys Atra, also known as Black Mold, can be highly dangerous, sometimes fatal. This causes a concern for people and can cause fear. It’s pertinent you learn how to properly identify this type of mold. Learn about the facts of this type of mold and more here.

Every homeowner or business owner should be aware of the 3 common types of mold in homes. As a result of water damage, your home or business can also have mold damage. A lot of times, a long period of time can lapse before you even realize there’s mold present. That’s where SERVPRO of Cape Girardeau & Scott Counties steps in. We have specialized mold remediation equipment to help resolve this issue. Next time you’re hit with a water damage, call us, for good measure, to also check for mold damage. Because if it’s not addressed immediately, you can have an even bigger -- and more expensive -- issue on your hands. We fit the “mold” when it comes to mold remediation and restoration. Call us today: 573-339-1948.

Fire Damage Repair and Restoration

10/18/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties can help your home or business with fire damage repair and restoration.

Are you fully prepared for a home fire? Take this interactive quiz to find out.

In observance of National Fire Prevention Month this October, SERVPRO of Cape Girardeau & Scott Counties is heavily focusing our efforts on the importance of fire damage repair and restoration and safety tips for you and your family to stay safe throughout the month and year-round. If a fire breaks out in your home and/or business, we can repair and restore your belongings back to “Like it never even happened.”

Every fire damage situation is a little different and requires a unique solution; however, the general process remains the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Speaking of restoration, our “restore first” mentality is a much more cost effective solution for you and helps to get you back in your home or business sooner than expected. This focus relies upon our specialized training and equipment to restore your property back to pre-fire condition.

Your belongings can be greatly damaged during a fire. Since you’ve invested so much in them, we want to help you protect and restore them as much as possible. They can have sentimental value, so you want to cherish them, and we can help to get it back to “Like it never even happened.” Refer to this resource to see how you can properly care for your contents.

Our team of highly trained fire restoration technicians (also known as SERVPRO heroes) are faster to any size disaster. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Give our team a call if your home or business is hit with fire damage: 573-339-1948.

Cleaning Services for Your Home or Business

10/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties offers effective cleaning services for your home or business.

Keeping your residential or commercial property clean can help protect your investment and increase the value of your property. SERVPRO of Cape Girardeau & Scott Counties offers a myriad of cleaning services for your home or business. We have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You may know SERVPRO as the leader in fire & water cleanup & restoration, but know what else we’re known for? Our professional residential cleaning services. We make a dirty, soiled carpet "Like it never even happened." And that’s one of the many reasons we were voted #1, again, in Carpet Cleaning for the Southeast Missourian’s 2018 People’s Choice Awards. We’ve received this prestigious awards for six years (2011, 2012, 2015, 2016, 2017, 2018). We are so honored and humbled. We thank all of our customers, everyone who voted for us. Thanks for making this award possible.

Here are the residential cleaning services that SERVPRO of Cape Girardeau & Scott Counties offers:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will get out the dirt you see and remove unwanted dust. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

Air duct cleaning is crucial for every home and business. It helps to keep clean air circulating and to reduce allergens, pet dander and mold. Consistent duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

We can help you get rid of odor removal in your home or business with our effective, proven process. Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors today.

Sewage & Biohazard Cleanup

SERVPRO of Cape Girardeau & Scott Counties does sewage & biohazard cleanup to make your home or business “Like it never even happened.” No task is too big for our specialists. We’re always ready and equipped to assist in the cleanup of sewage and other biohazard materials and provide deep cleaning services for your residential or commercial property.

Anytime you need cleaning services for your home or business, you can trust SERVPRO of Cape Girardeau & Scott Counties to get the job done efficiently and effectively. Not only can you rely on the leader in fire & water cleanup & restoration for your home and business needs, you can also rely on us for your carpet cleaning needs. Additionally, we clean ceilings, floors, walls, drapes, blinds, trauma/crime scene, vandalism and graffiti. We’re basically an all-encompassing company. Give us a call today: 573-339-1948.

Tips to Stay Safe During National Fire Prevention Month

10/1/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties can help you stay safe during National Fire Prevention Month and year-round.

Fire prevention is always key because a fire can happen at your residence or commercial property at any given moment. And with the alarming number of wildfires that have erupted across our nation, it raises caution, concern, and maybe fear. But, rest assured, with SERVPRO of Cape Girardeau & Scott Counties, you can feel confident you have a team of highly qualified and trained fire restoration specialists on your side who will be there with you before, during and after that journey. We’re always ready for whatever happens. We’re there to help put your mind at ease. We can get your home and/or business back to “Like it never even happened.”

Since October is National Fire Prevention Month, there are a host of tips out there to help keep you, your family members, your business and your home safe. Check out this resource from nfpa.org. Here, they provide you with free safety tip sheets on a variety of fire and life safety topics. SERVPRO of Cape Girardeau & Scott Counties fully supports prevention, and we’re all about educating you, so here are 5 top tips you and your family can follow in case you’re faced with fire damage.

  1. Install Smoke Alarms

Installing smoke alarms on every level of your home and/or business can help prevent a lot of damage and headache. Ensure these are installed properly in every room. Your home and/or business means the world to you. You’ve built memories there, and you want to do everything you can to protect those precious memories should a fire break out. One thing that can be the big difference, a lifesaver, a belongings’ saver, a memories’ saver is smoke alarms. Make this small investment now to save you a potential large cost in the future.

  1. Test Smoke Alarms

Testing smoke alarms is highly vital. Smoke alarms can help protect you, your family and your investment, but you have to ensure they are functioning properly in the event of fire damage. You want to test your smoke alarms at least every month, if not, more. If they’re not working, simply replace the batteries. And a good rule of thumb: keep extra batteries on-hand at all times. Test smoke alarms in every room of your home or business.

  1. Communicate Effectively

With anything, whether in a business, a relationship, etc., communication is always key. When in doubt, over-communicate. You want to effectively communicate with your family members, loved ones, coworkers, etc. about a safe fire escape plan. Once this has been established, you need to practice it. It’s vital that everyone practices the plan at least twice per year. Communicating effectively can save a lot of time and hassle.

  1. Find a Safe Place

If you ever encounter a fire in your home or business, it’s best that you get out, stay out and call for help immediately. Do not, under any circumstances, put yourself in danger by going back inside a burning dwelling. Speaking of a safe place, the American Red Cross can be a “safe place” you can reference to get more safety tips. They can provide you with knowledge of what to do before, during and after a fire.

  1. Call SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties can help you prepare your home or business with our proven and effective Emergency Ready Profile (ERP). The SERVPRO® Ready Plan is an intuitive tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how fire damage can affect your home or business. And with just a tap of an icon on your mobile device, we can be there just like that. Get the SERVPRO ERP App on your iPhone or Android now; it’s FREE.  

Follow these tips to stay safe during National Fire Prevention Month. When you need a team that is faster to any size disaster and offers 24/7 emergency services, trust and count on SERVPRO of Cape Girardeau & Scott Counties. Anytime you have questions about fire, smoke, or soot damage, call the fire damage specialists. And anytime you have fire damage at your residential or commercial property, give us a call: 573-339-1948. We’ll be there in “ablaze.”

Why Community Involvement is a Key Recipe for Your Business

9/27/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties supports our local community. We understand why community involvement is a key recipe for your success.

Community involvement is one key recipe for any successful business. And SERVPRO of Cape Girardeau & Scott Counties has certainly been busy with community events for the month of September. And we have some coming up in October as well. If you’re a business owner, we propose one of your goals to be community involvement. Giving back, sponsoring events, and such, are vital for your business’ success.

For the month of September, we sponsored the Cape Girardeau Area Chamber of Commerce’s First Friday Coffee event. Since September is National Preparedness Month, we discussed the importance of be prepared in general and being prepared if your home or business is hit with water or fire damage. And since this event was all about being prepared and What You “Auto” Know, we did a social media giveaway of a car safety kit in case you have car issues. We love our social media community. It’s always good to be prepared in all facets of life.

We, also, sponsored the Jackson Area Chamber of Commerce’s Women’s Impact Network (WIN) event. This was such a fun, empowering event. We were honored to be one of the premier sponsors of this life-changing, impactful event. This was a powerful opportunity that afforded women of all backgrounds to unite and to achieve goals, network, make a difference in lives, others' lives, the community and the world. WIN's goal is to connect powerful women with other powerful women, learn something new and feel empowered.

Additionally, we sponsored the Jackson Police Department golf tournament. We had such a great turnout. We’ll be sponsoring the Notre Dame golf tourney October 1st, too. We enjoy these community events. These events afford us the opportunity to network … and have a good time. And we’re always so eager to see if anyone gets the hole-in-one by the water.

If you haven’t done so already, be sure to give our SERVPRO of Cape Girardeau & Scott Counties Facebook page a “like” so you can keep us top of mind, stay in-the-know of our community involvement, be educated and so much more.

SERVPRO of Cape Girardeau & Scott Counties fully supports our local community. We understand the importance of community involvement and why it is key for your business. Get involved in your local community today; it can pay huge dividends. Mix in all the right ingredients, and you have the secret recipe for success for your business. And in the event your community, home or business is hit with a disaster, fire damage or water damage, give us a call at 573-339-1948, because we can make it "Like it never even happened."

How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties

9/24/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Cape Girardeau & Scott Counties has some very exciting news. News so big that we want to announce it to the world.

We are officially part of the Farmers Emergency Mitigation Referral Program. This is epic. And we are so very happy, privileged and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance. SERVPRO and its franchises have service agreements with many insurance companies across the country. We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interest. Know how agents can benefit greatly? By referring SERVPRO of Cape Girardeau & Scott Counties.

Customer service, customer retention, additional product sales and limited warranty two years’ labor/one year materials are all benefits of how you, the agent, can benefit greatly by referring SERVPRO of Cape Girardeau & Scott Counties. Learn how as we extrapolate on the 4 benefits:

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of Cape Girardeau & Scott Counties’ professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of Cape Girardeau & Scott Counties makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of Cape Girardeau & Scott Counties thoroughly documents and communicates each step of the restoration process. We keep you in the loop, because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation for fast, easy and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of Cape Girardeau & Scott Counties’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations, but exceed expectations, or we will provide re-service at no additional cost for up to two years.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when agents refer SERVPRO of Cape Girardeau & Scott Counties. We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity. We look more than forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.

What to Do When You Have Water Damage

9/19/2018 (Permalink)

Imagine: You’re on the last day of your family vacation, soaking up the rays, getting a nice tan, swimming in the pool or ocean, just living it up to the fullest before you have to depart. Now, you’re on your way back home, sharing lots of laughs with your family and loved ones. You finally arrive home safely. Then, you walk into your home and … surprise. The ocean has taken a vacation at your residence. You now have a beach inside your home. Not so much fun, huh?!

Before you leave for a vacation, or anywhere for that matter, there are some things you can do to prevent water damage. However, it’s not always preventable. It can be very stressful dealing with this type of situation, but having a clear plan can help alleviate the situation at hand. As you know, water damage doesn’t have a time schedule. It can happen at the least unlikely times. But, when it does, SERVPRO of Cape Girardeau & Scott Counties is available 24/7, 365 days of the year. When you experience such, it’s important you know what to do when you have water damage. Follow these 5 tips:

Stop the Water Source  

Water damage can be a result of a number of things such as a pipe burst, dishwasher malfunction, and so much more. If either of these happen, find the source where the water is coming from and stop the water source immediately. Then, contact water damage professionals.

Turn Off the Power

When you have water damage in your home or business, it’s key you turn off the power immediately to avoid a serious potential hazard. Know beforehand where the source is so you can act fast and shut it off in the event of water damage.

Assess the Damage

Assess the water damage to see the severity of it. Make sure you take photos and other documentation as proof for your insurance company. And once the professional is on-site, consult with him or her and do a walkthrough to help determine what will be needed to help you get it back to “Like it never even happened.”

Rescue Your Most Valuable Possessions

Water damage can ruin your most valuable possessions. If possible, rescue them from the flooded area as soon as you can to help prevent further damage. This can include valuables such as jewelry, heirlooms, money, photos/photo albums, awards, etc. Protect your investment and rescue your most valuable possessions as early as possible.

Call SERVPRO of Cape Girardeau & Scott Counties to the Rescue

It’s crucial that you act fast when you have water damage at your residential and/or commercial property. Because, if you don’t, you can have a bigger issue on your hand, like mold. Thankfully, our highly trained specialists (heroes) are well-equipped to handle either. Allow our heroes to restore your home and/or business after a water damage. Call us today at 573-339-1948.

In Business for Your Business: 26 Years Going Strong

9/15/2018 (Permalink)

We’re in business for your business. This September, we celebrate our 26th year anniversary of SERVPRO of Cape Girardeau & Scott Counties. It’s still so hard to believe that we opened these doors right here in our vibrant Cape Girardeau, Missouri, community over a quarter of a century ago. We’re nationally known, but locally owned. We’ve been going 26 years strong for your business, and we’ll continue to do so. Learn more about our humble beginnings, how it all started.

We’ve accomplished a lot of goals over the years, and we plan to accomplish a whole lot more in the present and future. Our mission is something that we’ve stayed true to since the beginning and will continue to do so.

Since we’re in business for your business, we offer a myriad of commercial services such as fire & water cleanup & restoration and mold remediation. Furthermore, we offer cleaning services such as air ducts, HVAC, biohazard, carpet & upholstery, ceilings, walls & floors, drapes, blinds, odor removal, sewage, trauma/crime scene, vandalism & graffiti. We care about your business, so anytime it’s hit with a disaster, we’ll be there for your business.

We have a number of things that we attribute to our success, but here are 3 top success factors:

Our Customers

One of our top priorities is to create happy customers. We take this to heart. We take the extra initiative to build that rapport with you, strive to make you happy. Without you, SERVPRO of Cape Girardeau & Scott Counties would not be where we are today, and we thank you from the bottom of our hearts. Straight from the owners’ mouth, from all the heroes here, each of us thanks you. Thank you for allowing us to be part of your journey. You are the MVPs. You are the heroes. We attribute our customers for our success, and we thank you.

Our Employees

We firmly believe great, qualified employees are the strongest asset to our company. In fact, it is for any company. We like to refer to ours as our heroes. Each individual here has something unique about him or her and brings something to the table. But, together, everyone achieves more (T.E.A.M.). Teamwork makes the dream work every day. And it truly takes a great team to do the quality work that we do for your business. Check out our heroes at SERVPRO of Cape Girardeau & Scott Counties. We attribute our employees for our success, and we thank you.

Our Community

We fully support our community in every way that we can. We have such a vibrant local community. Everyone unites to help one another, and that is so beautiful, so powerful. It’s something we’re proud to say we’re a part of. Check out some of the community events we’ve done over the years. We attribute our community for our success, and we thank you.

If your business is hit with fire and/or water damage, you can count on our business to restore it and make it “Like it never even happened.” Trust the company that’s a trusted leader in the restoration company. Trust the company that has over a century of combined experience. You can contact us anytime. We’re more than just your friend; we’re your trusted partner.

SERVPRO of Cape Girardeau & Scott Counties truly feels blessed to be in business for your business. We’ve been so thankful for the journey we’ve taken with you over the years, and we look more than forward to being there with you in your present and future journey. From the bottom of our hearts, thank you to our customers, to our employees, to our community for these past 26 years, and we look forward to the next 26+ years with you.

Yours truly,

Richard, Sandy, and the entire team of heroes at SERVPRO of Cape Girardeau & Scott Counties

Preparing for Hurricane Florence

9/13/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties team of heroes can make your home or business "Like it never even happened." after a storm damage.

Did you get “wind” of that time of season? Unfortunately, it’s that time of the year: hurricane season.

Hurricane Florence has hit the east coast, and our SERVPRO of Cape Girardeau & Scott Counties’ heroes, here in Southeast Missouri, will soon touch down there. We’re a locally owned company with national storm resources. Our team is faster to any size disaster. We’re gearing up and preparing for Hurricane Florence. We’ll help to restore and get those businesses and homes back to “Like it never even happened.”

Although it’s hard to predict when a hurricane will happen, you can prepare for one. Here are 14 of the most important things to do to prepare for a hurricane:

  1. Establish an emergency plan with your family
  2. Prepare an emergency kit ahead of time
  3. Treat water if necessary
  4. Don’t evacuate unless officials recommend it
  5. Find out where your local evacuation shelter is located
  6. Create a list of pet-friendly shelters and hotels
  7. Prepare your home for heavy rainfall
  8. Clear your yard before the storm hits
  9. Do not put tape on your windows
  10. Prepare your car in case you need to evacuate
  11. Do not attempt to drive through floodwater
  12. Insulate your clothing if in wet or cold conditions
  13. Put a quarter in a cup of frozen water in your freezer
  14. Clean your home quickly after a storm ends to prevent mold growth

For more in-depth information about each of these tips, check out this article.

Major storms and flooding events can overwhelm many restoration companies, but that’s not the case for SERVPRO of Cape Girardeau & Scott Counties. We can readily access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

Here’s another resource to learn more about Hurricane Florence. Track its progress here.

If your residential, commercial property or community is hit with a fire or water damage, storm or natural disaster, our SERVPRO community can aide you and be there with you throughout the entire journey.

Pray for our team of heroes, all the families, all the first responders, everyone impacted by this powerful hurricane.

Hurricanes can be highly devastating and stressful. But, thankfully, with a trusted company and partner like SERVPRO of Cape Girardeau & Scott Counties, we’re with you every step of the journey to help alleviate some of that stress from you by helping you to restore your home or business back to “Like it never even happened.” Just contact us to find out how.

Who’s Ready for Some Football?

9/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is always in the end zone & ready to help with your fire or water damage even during football season.

Hot wings. Cheese boat. Little smokies. Chips and salsa. Artichoke spinach dip. Drinks. Snacks. And a bunch of other scrumptious game day recipes. Salivating at the mouth yet?

Well, it’s that time of the year that just about everyone has been patiently awaiting: the start of the football season. And it’s finally arrived. Whoohoo! Whether you've been waiting to tailgate with your favorite college team or spend a lazy Sunday watching the NFL, all football fans are excited the season has arrived. Then, the Super Bowl will be here before you know it (Feb. 03, 2019). Get the 411 here about Super Bowl LIII. Know what else it could be a potential time for? A time of chaos. Fires, leaks and water damage, which can result in mold. But, it doesn’t have to be with your SERVPRO of Cape Girardeau & Scott Counties team.

When you’re glued to the football game, rooting on your fave team, the last thing you want to worry about is a fire from all the cooking or an indoor pool that wasn’t originally there. In fact, that’s the last “interception” you want to be concerned with. That’s where SERVPRO of Cape Girardeau & Scott Counties comes into “play.” We’re always there in the “end zone” to rescue your home or business from any fire or water emergency.

And since we’re on the topic of football, did you know that SERVPRO is sponsoring the First Responder Bowl Dec. 26? “Score!” This is dedicated to honoring the service and sacrifice of America’s First Responders! You don’t want to miss this epic game. We are so proud and honored to give back in this capacity. And we salute them each and every single day.

As you’re gearing up for the season, ensure there are no “turnovers” and you have everything checked off your game day ready checklist:

Sustenance & Cold Ones

Sustenance may be one of the number one ingredients for any successful game day. And drinks (aka cold ones) -- a requirement. From meatballs to wings to stuffed jalapenos to pizza to delectable treats, these can make any get-together more pleasurable and game days complete. So, make sure you have plenty of food, refreshments and cold ones for your next football game gathering.

Friends, Family & Coworkers

Gathering friends, family and coworkers for football games is like the icing on the cake. Sharing laughter, stories, memories is what it’s all about … that is, of course, maybe before the game, during the commercials and after the game. Spending that quality time together is so special. Once the game is over, it’s a time for celebration of your winning team and, like Monopoly, collect your money if you made any bets or participated in any football pools.

Entertainment Area with Large TV

Anytime there’s a large gathering of people at your abode, you need an ideal entertainment space for them. Especially when it comes to the football season, a large television is a must-have for everyone’s viewing pleasure. Your entertainment area will be the number one gathering place for everyone, so the aesthetics, comfortability and a large television are key. Since a tv is a big investment, especially a nice, large, quality HD one, you want to protect it in case it’s damaged as a result of water and/or fire damage.

Practice, Practice, Practice

With anything, practice makes perfect. Just like football players constantly practice throughout the year to improve their game (even if they’re the best, the greatest!), we strongly advise you to practice your emergency evacuation routine. Practice, practice, practice, then practice again. It’s vital you and your family make strategic moves and know exactly the “game plan” should an emergency occurs.   

The #1 Fire & Water - Cleanup & Restoration Team on Speed Dial

As you’re gearing up and preparing for the big game day at your home, be sure you’re preparing for a disaster, too, because it can happen at the least unlikely times. And SERVPRO of Cape Girardeau & Scott Counties is always ready and equipped for “Whatever Happens.” We’re always focused on your “safety.” When a disaster strikes, just easily reach us with the touch of an app or the dial of a number. If you ever wondered if there’s an emergency ready app for disasters, yep, there’s an app for that, and it’s our SERVPRO Ready App. Get it for free in your App Store. You can, also, call us anytime, 24/7/365. Put us on speed dial. And we’ll “rush” over and be there in a “snap” to your home or business.

Now, who’s ready for some football? And now you’re prepared for a disaster, too. Our team of heroes can “tackle” any size disaster at your home and/or commercial property. Once we’re done cleaning or restoring your home or business, it’s sure to be a “touchdown” and “Like it never even happened.” We’re the fire & water - cleanup & restoration team you can bet on. As soon as a disaster strikes, call to get SERVPRO of Cape Girardeau & Scott Counties on the other end of that “receiver.” Here, we’ll “punt” the number to you: 573-339-1948.

September is National Preparedness Month. How Will You Prepare?

9/3/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is always prepared if your home or business is hit with a disaster.

Did you know September is National Preparedness Month? How will you prepare if your home or business is hit with a disaster? This month is a constant reminder about the importance of preparedness 24/7, year-round. Disaster can strike at any time, any day, anywhere, and you should be ready to strike back -- with preparedness -- when it does happen.  

You never know when Mother Nature will come in with a vengeance or what it will throw your way. You can check the weather all day long on your mobile device, watch it on your television, or tune in to your local radio station. But, a lot of times, you don’t know the extent, the severity of the damage until it’s done. One thing you can do to protect yourself, your family, and your employees is to be prepared at all times. Do you wonder if your business will recover from a disaster? Reference this resource to get more intel.

There are a myriad of disasters you should always be prepared for, including:

Natural Hazards

Natural hazards can be anything from earthquakes to floods to hurricanes to tornadoes to wildfires to H1N1 virus, etc. You hear about these events occurring on a day-to-day basis in various parts of the world. It’s scary to hear and see, especially if these events occur in a city where you have family residing. These type of hazards may be out of your control, but there is one variable you can control: preparation. Invest in yourself and your family by being prepared, at all times, for these natural hazards.

Human-caused Hazards

Human-caused hazards can range from anything such as accidents to acts of violence to acts of terrorism. It’s unfortunate these type of things occur, but it’s the truth of the matter. Although not always preventable, there are minute things you can do to help prevent human-caused hazards, such as being a defensive driver, avoid dangerous surroundings/environments, etc. Again, preparation is key.

Technology-related Hazards

Technology is the way of the future. Technology is a blessing. It helps us in our business, in our homes, in our personal lives, in our professional lives, and more. It has served as a vehicle that has allowed us to connect with people, conduct business all over the world via social networks. It has progressed the world, and it will continue to do so. But, on the other hand, technology can be a curse when a disaster occurs due to failure or malfunction of an operating systems (os), equipment or software. Like with anything else, technology-related hazards can happen at any given moment. Knowing what to do can be the biggest key factor. Being prepared is a good indicator of how much damage -- or how little -- your company or home will experience. How will you be prepared?

Did you know that more than 40% of businesses never reopen after a disaster? Forty percent. That stat is alarming. Don’t be one of those businesses. SERVPRO of Cape Girardeau & Scott Counties wants to see your business succeed, thrive and be prepared. And we can help you do just that.

We know all too well the importance of National Preparedness Month, the preparation for your home and/or business in the event of a disaster. In fact, SERVPRO of Cape Girardeau & Scott Counties will be the sponsor at the Cape Girardeau Chamber of Commerce’s First Friday Coffee event Friday, Sept. 07, 2018, speaking on this topical matter.

In honor of this national holiday, we will emphasize preparedness, provide you tips and more. Additionally, we’ll be giving away a car safety kit, so you’re prepared should your car breaks down. And, as if that wasn’t enough, we’re having a giveaway contest on social media. Plus, as an added value, we’ll come out to your place of business to set you up with a complimentary Emergency Ready Plan (ERP), so you’re well-equipped for any disaster. Download the ERP mobile app now from your App Store; it’s free.  

So, starting in September, tune in to our SERVPRO of Cape Girardeau & Scott Counties’ Facebook page to engage in all the fun. Someone’s gotta win. It might as well be you! Good luck!

Mother Nature isn’t always on your side. But you know who is? SERVPRO of Cape Girardeau & Scott Counties. We are your fire & water - cleanup & restoration company. With over a century of combined experience, rest-assured, our highly qualified and trained heroes can get your home or business back to “Like it never even happened.”

Call us today at 573-339-1948 so we can get you prepared for any disaster that comes you, your family or business’ way. We’d love the opportunity to get your residential and/or commercial property prepared for National Preparedness Month.

The “People” Have Voted. Their “Choice” is SERVPRO.

8/27/2018 (Permalink)

Well, the People’s Choice results are in, and it’s official. The people have spoken and voted SERVPRO of Cape Girardeau & Scott Counties #1 in Carpet Cleaning.

Thank you to everyone who took the time to vote for us. We attribute our happy customers for this feat, for this success. And we dedicate this award to you. We are so humbled and thankful for this prestigious award.

The People’s Choice Awards is a local award tradition that affords the people of our beautiful, thriving community the opportunity to vote for their favorite company. There are more than 130 categories people can vote for. We’ve received the People’s Choice Awards for a number of years. We are honored to have received the #1 spot in Carpet Cleaning in 2011, 2012, 2015, 2016, 2017, and 2018. And we are striving to claim it in 2019 and beyond.

When it comes to carpet cleaning, upholstery cleaning or any of the other services we provide, we always strive to create happy customers, and our customers always create happy business owners and heroes here at SERVPRO. Our team of heroes help protect your investment with preventative maintenance for your carpets and upholstery.

Foot traffic, food, drinks, animals, etc. are all causes of dirty carpets and upholstery. It’s inevitable, whether you’re a homeowner or business owner, you’ll eventually need carpet cleaning and/or upholstery cleaning. Because even the highest-quality carpet and upholstery can show soiling over time. It’s a much more cost-effective option to get your carpets cleaned on a consistent basis than to replace it. Because, as you know, new carpets can cost you a pretty penny. We encourage restoring your carpets or upholstery versus replacing them for a number of reasons. One being protecting your investment. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Here at SERVPRO of Cape Girardeau & Scott Counties, we offer a myriad of specialized cleaning methods:

- Bonnet Cleaning, which is a less aggressive method for short pile carpets.

- Hot Water Extraction, which is a deeper cleaning method for all carpet types.

- Deluxe Precondition and Rinse, which helps restore deeply soiled areas.

- Showcase Premier Cleaning, which is the most thorough cleaning method in the industry.

- Dry Cleaning, which is a solution when color-fastness is an issue.

Next time you need carpet or upholstery cleaning for your residential or commercial property, go with the company the people would go with and voted #1 in Carpet Cleaning (thank you to our customers, to the people!): SERVPRO. Make the right choice and call us today: 573-339-1948.  

Storm Safety Tips

8/22/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties restores your home or business after a storm or flood damage, so it's like it never even happened.

Storm safety tips are incredibly important, especially considering the large number of storms, flooding, rain we’ve had over the past couple of weeks, months. As a result, chances are, you had some water seep into your residence or commercial building. And if it’s not addressed quickly, it can cause some serious damage. Storm and flood damage require specialized restoration techniques and equipment. And that’s where the SERVPRO of Cape Girardeau & Scott Counties’ pros (heroes) come in. With us, you can feel confident you have a trusted leader in the water restoration industry and highly trained storm damage specialists right here in Cape Girardeau and the surrounding areas.

Here are 4 storm safety tips in the event your home or business is hit with storm or flood damage.

Keep a Battery-powered Radio Nearby

Keeping a battery-powered radio nearby is a must, especially during a storm. As consumers, we’ve become so reliant on our mobile devices and landlines. But, what if they didn’t operate during a storm? What if they lost signal? What would you do? It could be very scary. That’s why it is vital you keep a battery-powered radio in your home or business so you can tune to local radio stations if you lose electricity. During a storm, it’s incumbent to be in-the-know and stay well-informed for you and your family’s protection.

Check or Change Batteries Frequently

Make it a regime to check or change batteries (perhaps, once a month) of any device you would possibly need during a storm. This could range from a flashlight to a radio to a remote control, etc. Never assume the batteries are working properly in any device. It’s always a good idea to test it frequently to ensure it’s functioning properly, that way, you’re well-prepared should a storm strikes.

Keep a Flashlight On-hand

It’s a good idea to keep a flashlight on-hand. And the key is to store it in an easily accessible spot on every floor of your home and/or business. Make sure everyone knows where they are stored. The last thing you want during a storm is for everyone to be frantically running around trying to locate the flashlight. Communication is key.

Keep Candles and a Light Source in Close Proximity

Keeping candles and a light source (matches or lighter) in close proximity is another great storm safety tip. Should you lose electricity during a storm, candles will help illuminate your space until electricity is restored. But, also, keep in mind, if you have little ones, be sure to keep candles and light sources out of their reach.

SERVPRO of Cape Girardeau & Scott Counties has a team of heroes who are faster to any size disaster should your home and/or commercial property is hit with storm or flood damage. Our team has helped out with local storm damage as well as others throughout the United States. We are strategically positioned and mobile so we can better serve you -- and faster. We are locally owned and operated with national storm resources. So, this affords us the opportunity to easily access resources from more than 1,700 Franchises and utilize our Disaster Recovery Teams for major storms and disasters. When it comes to storm damage cleanup, it’s the SERVPRO advantage. We are your storm damage cleanup and restoration company.

Don’t wait for a storm to happen; be well-equipped for when a storm happens. Preparation is key. Contact us to see how our heroes can get you prepared if your home or business encounters storm or flood damage.

How to Manage Mold at Your Residential or Commercial Property

8/16/2018 (Permalink)

SERVPROs highly trained mold remediation technicians get to the bottom of your mold problem.

Did you know molds are omnipresent? It’s true. They are found in every environment. It’s important to keep yourself safe from the 100,000 kinds of fungi that have been identified. Mold can be a big issue -- and harmful -- to any residential and/or commercial property. Mold spores reproduce swiftly when moisture is present. A result of high humidity and excessive dampness indoors can result in the production of molds and other organisms. That’s why it is crucial you keep your indoor contents as dry as possible. At the first sign of mold, you want to take immediate action to prevent the spread of it. And that’s where we step in to help you. SERVPRO of Cape Girardeau & Scott Counties helps your residential or commercial property with mold prevention, mold remediation and mold mitigation.

If dampness indoors isn’t address immediately, it could potentially cause a public health issue. Some possible health effects include:

- Runny nose

- Sneezing

- Coughing

- Aggravation of asthma

- Sore throat

- Inflammation of the sinuses

Aside from the aforementioned, there are other mold symptoms and health effects as a result of mold. It’s important you know the signs and to know when to seek professional help.  

Sure, there are ordinary molds out there that can benefit you; however, there are molds out there that can be extremely harmful to you, your health, your family and family’s health. And the intrusion of water in your home or business can yield in mold growth, which is an unhealthy mold. Anytime your home or business is hit with a storm, you certainly want to check for any signs of mold, get the issue addressed immediately by professionals, as mold can multiply rapidly. Immediacy is key here, because if you prolong the issue, you can foresee more problems on your hand, causing more costly repairs down the road. Addressing it immediately is a much more cost-effective option.

If you are experiencing any of the aforementioned health effects, as a result of mold, seek professional help immediately. Go with the mold professionals who can get your property back to “Like it never even happened.” Protect your investment. Protect yourself. Protect your health. Protect your family. Protect your family’s health. We can help you protect all of that and more. You can feel confident that we fit the “mold” as a trusted leader in the mold and water restoration industry. Call SERVPRO today: 573-339-1948.

How to Ensure Safety for Back to School: Your Safety Checklist

8/7/2018 (Permalink)

{School bell rings} Local schools, schools all over will be back in session in just a few short weeks. Parents, by now, are probably in the checklist mode, checking everything off your to-do list for your kiddos. Back to school clothes - check. Backpack - check. Shoes - check. Supplies - check. And teachers are, more than likely, in the same mode. Agenda/curriculum - check. Supplies - check. Books - check. Classroom safety plan - ? As you’re going through your checklist, ensure everything is checked off -- including safety, which is the most important element.

As parents, one of your many jobs is to protect your children. As teachers, one of your many jobs is to educate your students. And, as professional heroes, one of SERVPRO’s many jobs is to educate you on the importance of being prepared should a natural disaster strikes. We want to keep you safe by all means. Safety is key. And we want every student and faculty member safe if you are faced with a disaster. We want to keep your community safe at all times.

When disaster strikes, it can be highly stressful. And disasters happen on a day-to-day basis. In fact, it just happened to one of our happy customers. But, since we were able to come to her rescue, here’s what she had to say, “An experience like this is difficult enough, and the SERVPRO team and their knowledge helped me feel more calm and assured. Big thank you for their help.” This is just a testament of how our heroes serve you every day. Heroes don’t always wear capes. Sometimes, they’re clothed in black shirts with the green, white, and orange SERVPRO logo. Our team helps ease your mind, especially during challenging, stressful times. You can have confidence that our team of heroes will restore your facility back to its original dwelling, back to “Like it never even happened.”

It’s better to be safe than sorry, especially when it comes to your safety and the safety of others. SERVPRO of Cape Girardeau & Scott Counties can ensure your educational facility is safely equipped for the school year. Follow these 3 easy steps to help ensure you have the confidence you need to have a successful and safe school year:

1. Complete a Safety Checklist

Teachers, it’s vital that you go through your classroom to check for any issue that could potentially arise. And principals, it’s key that you check the entire school for any potential safety hazards. Consistent preventative measures are a must in order to protect you, your students, and your faculty. Here’s a quick checklist for you. And just like Santa Claus, make a list and check it twice.

Quick Safety Checklist:

- Check alarms to ensure they are working properly.

- Practice fire drills so everyone is on the same page and prepared in the event of a real drill.

- Have a safety escape route to ensure a safe escape.

- Inspect all exits to ensure there are no hindrances.

- Check your fire extinguishers to ensure they’re working properly.

- Always do a headcount to ensure all students are accounted for.

- Check water pipes for any leaks you may need to address immediately.

- Check for fire hazards to prevent any future fires.

2. Take a Proactive Approach

Taking a proactive approach, being a forward thinker and planning ahead can save you time, energy, money, resources and lives. It’s inevitable fire or water damage will occur. That’s just something you can’t prevent. However, there is something you can do to prevent a lot of damage at your educational facility, home or commercial property. You can be prepared. And SERVPRO can help you with that with our effective Emergency Ready Plan (ERP). What is the ERP? The SERVPRO® Ready Plan is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home, business or educational facility. By taking a proactive approach, planning ahead and allowing us to implement this safety measure, you can have that boost of safety confidence and peace of mind that everyone is safe should a disaster occur.

3. Contact SERVPRO  

Choose SERVPRO of Cape Girardeau & Scott Counties to help you ensure your classroom is safely equipped in the event that disaster strikes. We pride ourselves on safety. So, as you’re gearing back up for back to school, be sure to gear up for safety, too. Make sure to have it on your checklist, and get it done. We’ll get your school, residential and commercial properties back to “Like it never even happened.” Call your professional heroes today: 573-339-1948.

The Power of Networking: How Networking Can Help Grow Your Business

8/2/2018 (Permalink)

SERVPRO knows the importance and value of networking at Cape Chamber's First Friday Coffee.

Networking must be a key component of any successful business. It’s all about developing and nurturing that rapport with your contacts, continuously networking to grow your network. If you’re a business owner, you know the importance of growing your business. In fact, that’s, more than likely, one of your top goals. In order to have longevity, you must implement sound, strategic tactics and strategies to help you achieve your goals and, ultimately, grow your commercial properties, businesses. Here are 3 easy and effective ways to grow your company:

Network, Network, Network

Networking is key and leads to a multitude of opportunities. There is so much power behind networking. You know the saying, “It’s not what you know, but who you know.” And a more prevalent one, “It’s not who you know, but who knows you.” When you build your powerful networking circle, you are building your brand, and you are building advocates who are helping you to build your brand. You are an extension of your brand. So, even when you’re absent, your advocates can be present on your behalf. Make it a point to build meaningful relationships with your connections. Because, at some point, your contacts will send referrals your way (and vice versa), which results in more business for you. That’s the power and beauty of networking. That’s just one facet to aide in your business’ success. Another way is by giving back.

Give Back to Your Local Community

Giving back to your community is an integral piece of the business spectrum. And, by doing so, it can pay large dividends. And it doesn’t necessarily have to be in the monetary form. You are an important piece of the puzzle to your vibrant community. There are two resources you can give that are absolutely invaluable: time and/or money. The need is always out there. It’s just up to you to fulfill that need. If you don’t have money to give, give your time. Time is such a precious commodity. Giving back to your local community is crucial. And it’s crucial in order for us to have a healthy, thriving, sustainable community. Giving back is a key contributor to a successful business, but joining local events and organizations is another key factor.  

Join Local Events, Organizations

Joining a local event, organization can be what sets your company apart from the rest, from your competition. There are a number of organizations out there you and your staff can get involved with. From your local Chamber to leadership groups to BNI groups and more. Being out there, being involved, getting your brand out there makes an impact. You pay it forward by just joining. Whatever local event, organization you decide to join, just join, be passionate about it, and delve into it with all hands in.

Taking action on these 3 simple yet effective steps can help you grow your business in more ways than you can imagine. And SERVPRO of Cape Girardeau & Scott Counties is always networking, giving back, and joining local events, organizations. We attribute much of that to our company’s success. And we give back to commercial businesses in another capacity, too. After a disaster, we give them back their company by making it “Like it never even happened.” And should your company face a disaster, “give” us a call for all your commercial needs: 573-339-1948. We’re always ready to network and build that rapport with you and your business.  

Defense Against Mold Growth

7/31/2018 (Permalink)

Prompt Mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.

What Can You Do to Fight Mold Growth?

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.
  • Respond to all water intrusions immediately.
  • Contact SERVPRO of Cape Girardeau & Scott Counties Professionals for assistance after a water damage or if you discover mold.

The Professionals at SERVPRO of Cape Girardeau & Scott Counties are trained in mold mitigation and remediation. We will help make it "Like it never even happened."

Why call SERVPRO when you have a water damage?

7/24/2018 (Permalink)

There's no such thing as a small disaster--especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on sub floors, causing major problems over time. You need help--fast.

No matter what time of day or night, contact SERVPRO of Cape Girardeau & Scott Counties to begin emergency mitigation.

Emergency Mitigation

Emergency Mitigation means under normal circumstances, a professional from our local Cape Girardeau office can be on-site within four hours to begin drying your building and restoring contents. The faster the water is removed, the less chance of serious damage to your facility.

SERVPRO Professionals

Every SERVPRO Professional is trained and understands how to manage the drying process. BY utilizing state-of-the-art equipment and the latest technology, your structure will be quickly and thoroughly dried, which helps prevent secondary water damages.

SERVPRO Professionals will remove moisture and any contaminants by disinfecting and deodorizing to safely clean and dry your building and contents. Help ensure the value of your property by calling SERVPRO of Cape Girardeau & Scott Counties.

Restoration Network

SERVPRO'S network of more than 1,700 Franchises is ready to help in the event a fire, water, or mold loss occurs. Call on arestoration system serving insurance companies and their insureds, as well as thousands of commercial property owners in North America. You can trust the SERVPRO® Brand, too!

Fireworks Safety

7/3/2018 (Permalink)

Have fun and be safe while celebrating Independence Day!

It's fireworks season! According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. "These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damage," says the NFPA.

Do you think sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks.

And remember, if you do find yourself a victim of a structure fire, SERVPRO of Cape Girardeau & Scott Counties will help make it "like it never even happened."

Local Fireworks Resources

City of Cape Girardeau

City of Jackson

City of Perryville

City of Sikeston

City of Charleston

Summer Storm Flooding

7/3/2018 (Permalink)

Our Cape crews are helping Iowa residents because of the severe flash flooding.

Flash Flooding in Iowa

Over the past weekend, Des Moines, Iowa suffered from intense flash flooding. It is reported that cleanup may take months, according to CBS News.

SERVPRO franchises are already there helping people restore their property.

SERVPRO of Cape Girardeau & Scott Counties sent two crews to help alleviate the mess. On Sunday evening, we sent a team of four people to clean and dry out the houses of Iowa residents.

Here to Help

Whenever a local disaster happens, SERVPRO is the company you can trust to service you and your entire neighborhood.

We have Storm Teams that activate and bring in as many crews needed to service all the customers in a timely manner. So if the 8,000+ residents of Perryville all had water throughout their house all at once, we can take care of them. When storms come through the entire city of Sikeston, we've got you covered. If all of the major employers in the Cape Girardeau area, including St. Francis Medical CenterSoutheast HospitalP&G, SEMO, and The Isle Casino, had feet of floodwater in their facilities from the same storm, we can take care of all of them. 

There is only one name you need to remember: SERVPRO of Cape Girardeau & Scott Counties. We have the equipment, the man power, and all the resources needed to take care of our entire community. 

Call 573-339-1948 because we are "Faster to any size disaster."

You might have a mold problem if...

6/20/2018 (Permalink)

Have a mold problem in Scott City or Benton? We can take care of that.

SERVPRO of Cape Girardeau & Scott Counties handles water damages every day. We know that prompt action is required to prevent mold growth. Water damages are not the only red flags for opportunity for mold growth, though.

When to Suspect Mold Growth

If there is an ongoing moisture problem in the building, be alert for:

  • The presence of visible mold.
  • Strong musty odors, which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

That’s me, now what?

These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. When you’re ready for action, call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948, and we will remediate your mold and help give you peace of mind.

Extreme Heat

6/20/2018 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, the elderly, sick, and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.

Heat Island Effect

According to the EPA, " the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90 degrees (F) hotter than the air, while shaded or moist surfaces--often in more rural surroundings--remain close to air temperatures." These surface heat islands are stronger during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Don't let the heat get to you

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; and fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are high body temperature (103 degrees (F)+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat stroke fluids, and treat the situation as a serious medical emergency (CDC).

It's not the heat, it's the humidity.

Since we live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov.

Realtors: Dealing with Mold

5/8/2018 (Permalink)

As a realtor, you work hard at finding people a place they can call home. You also work hard at presenting less-than-desirable houses in a way that suddenly appears like home to someone else. In doing so, sometimes mold is one of the battles you pursue. At SERVPRO of Cape Girardeau & Scott Counties, we want to help you.

Be an Informed Resource

Molds are found in every environment, and mold spores reduce rapidly when moisture is present. An Institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms, causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value. If a property has experienced a water intrusion, SERVPRO of Cape Girardeau & Scott Counties can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.

Control Moisture - Reduce Mold

Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage--act within the first 24 to 48 hours.

  • Correct any water leaks or standing water
  • Remove standing water under cooling coils or air handling units
  • Properly maintain humidifiers, if used
  • Replace wet or visibly moldy insulation materials
  • Steam cleaning and other methods involving moisture should not be used on any kind of duct work
  • Install a ventialation system

Lightning Safety Tips

5/1/2018 (Permalink)

Although lightning can strike anytime, the chance for lightning increases in the summer months. Stay safe with these basic tips.

  • Have a  lightning safety plan, and cancel/postpone outdoor activities if thunderstorms are expected.
  • If you do get caught outside, avoid high ground, open spaces, and all metal objects including electric wires, fences, etc. Seek shelter in substantial building or a fully enclosed metal vehicle.
  • If you are indoors, stay away from doors and windows. Do not use the telephone. Consider unplugging computers, power tools, and TV sets. Lightning may strike exterior electric/phone lines, inducing shocks to inside equipment.

If your building is struck by lightning, give SERVPRO of Cape Girardeau & Scott Counties a call to take care of any of the damage. 

Source: The National Weather Service

Watch vs. Warning

4/2/2018 (Permalink)

Call SERVPRO of Cape Girardeau & Scott Counties for your storm cleanup needs.

As we go further into spring, we can expect more storms to come our way. It is important to be prepared for storms. In order to know how to be prepared for storms, we also have to know when to be prepared.

Severe Thunderstorm WATCH

A severe thunderstorm watch means that the potential exists for the devlopment of thunderstorms which may produce large hail or damaging winds. A watch is issued bu the SPC (Storm Prediction Center).

Severe Thunderstorm WARNING

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services, which for us is in Paducah.

How Can SERVPRO Help?

Unexepected emergencies like severe weather call for immediate action. SERVPRO of Cape Girardeau & Scott Counties is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

  • Contact you within 1 hour from ntoice of loss to arrange for service.
  • Be on-site to begin mitigation services within hours of notification.
  • Provide verbal briefing of scope to you within 8 busiess hours sof on-site arrival.

SERVPRO of Cape Girardeau & Scott Counties can also perform pack-out services, which is removing salvageable personal property from the affect area for off-site cleaning and storage.

Call 573-339-1948 for your storm damage needs.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Watch vs. Warning information is provided by NOAA (National Oceanic and Atmospheric Administration)

We're the Water Damage Restoration Team Near You!

3/20/2018 (Permalink)

With our office in Cape Girardeau, we service Cape, Scott, Bollinger, Mississippi, and Perry Counties.

When water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact the SERVPRO® nearest you is so important. Just visit SERVPROcapegirardeauscottcounties.com on your computer, tablet, or mobile device or simply call 573-339-1948 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water. So whether you are responsible for 1,000 square feet or 100,000—be ready for the worst with the very best: SERVPRO of Cape Girardeau & Scott Counties. With a network of more than 1,700 franchises ready to help in the even of a water loss, our local team, owned by Richard and Sandy Hastings, has all the resources needed to take care of you. Call on a restoration system serving insurance companies and their insureds, as well of thousands of commercial property owners in North America. SERVPRO® is a brand you can trust…and we’re just down the street.

Moldy March Madness

3/20/2018 (Permalink)

We know your bracket is probably busted, but has your water pipe ever been busted? Have you ever had a leak? Was it properly restored and dried out? If not, you might have a mold issue. As Spring arrives and warmer weather returns, it’s the perfect opportunity for mold to harvest and grow.

The good news, is that there is a professional mold remediation company near you: SERVPRO of Cape Girardeau & Scott Counties.

Mold is no issue for SERVPRO®. We are trained in how to take care of mold on your property.

As if the pollen that comes with spring isn’t bad enough for allergies, mold can also be a contributor. Don’t have a moldy March that leads to April allergies. Give us a call at 573-339-1948, and we will help make it “Like it never even happened.”

Is There Mold Lurking in your Ducts?

2/22/2018 (Permalink)

Is there a musty smell when you turn on your HVAC system? If so, listen up.

Mold can easily spread through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible.  

How Does Mold Get in The HVAC System? 

Mold damage in Scott City is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, moist, closed in, and humid, meaning that spores can grow practically unabated. You'll notice more and more scent as heat and humidity is generated from outside and pulled through your ducts. 

When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall. 

Tips on How to Remove Mold From Your HVAC System 

1. Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter. 

2. Double check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture. 

3. Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too. 

4. Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks. 

5. Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside. 

Don't hesitate to call SERVPRO of Cape Girardeau & Scott Counties. We are the nearest SERVPRO® to your Scott City home and can take care of your mold remediation.

Olympic Speed

2/12/2018 (Permalink)

Even faster than a short-track speed skater - Team SERVPRO® is faster to any size disaster.

The 2018 Winter Olympics is underway. We are already seeing impressive performances. So many of the Olympic events rely on incredible speed to achieve the gold.

Just like Olympic athletes, SERVPRO of Cape Girardeau & Scott Counties trains for crunch-time moments. We know that speed matters when your office building is flooded. SERVPRO of Cape Girardeau & Scott Counties promises to be onsite of your emergency within four hours of receiving the call. 

Commercial restoration is a job for professionals. We understand the needs of property managers and large facilities. We work with you to help get you back in business. 

Our goal is to restoring over replacing. We are your local restoration company. Give us a call at (573) 339-1948. Don't wait for another contractor to fly in to assess the damage. By the time he or she arrives, you may be dealing with a mold issue. Instead, SERVPRO of Cape Girardeau & Scott Counties could have water extracted, drying equipment in place, and flood cuts wherever necessary. 

At SERVPRO®, we go for the gold.

National Burn Awareness Week

2/7/2018 (Permalink)

This week is National Burn Awareness Week. Now is the time to educate yourself on heat, fire, and burn safety.

If you do ever find yourself a victim of fire damage, we have provided a list of helpful tips.

What You Can Do Until Help Arrives.

  • Limit Movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blacks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

Call the professionals at SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948 for a peace of mind.

The Super Bowl

1/30/2018 (Permalink)

Call the green team that's ready to clean!

You have a bunch of friends over to watch the Patriots play the Eagles in Super Bowl LII. You're all enjoying classic Super Bowl snacks: buffalo dip, wings, BBQ sliders, and maybe a cold one. 

Can't miss the game. Can't miss the commercials.

The only time to go to the bathroom is while they are setting up for the halftime show.So EVERYONE has to go in that small window of time.

That's a lot of flushing in a short period of time.

Right as JT finishes up his last song, the last person runs out of the bathroom saying that the toilet is overflowing and there is water all down the hall.

Well, there goes the rest of the game.

Or not.

Download our SERVPRO Ready App NOW and set SERVPRO of Cape Girardeau & Scott Counties" as your preferred franchise. That way all you have to do is "tap, tap, tap," and we'll be on our way, and you can finish the game knowing help is on the way.

Or you can call us at 573-339-1948. Our 24-hour emergency services are ready to take care of that water from your overflowed bowl during the Super Bowl.

An Unwanted Valentine

1/25/2018 (Permalink)

Just before you and your significant other head out the door for a romantic Valentine's dinner, a pipe bursts in your wall spraying water everywhere.

Exchange the heels and dress shoes for water boots because your house is a sloppy mess.

OR...

Download our SERVPRO Ready App NOW and set SERVPRO of Cape Girardeau & Scott Counties" as your preferred franchise. That way all you have to do is "tap, tap, tap," and we'll be on our way, and you can still go out and have a nice Valentine's date knowing that the water restoration and cleanup professionals are taking care of your house to make it "Like it never even happened."

We are also available at 573-339-1948. Our 24-hour emergency services are ready to take care of your wet, unwanted valentine so that you can still spend time with the one that you love.

Fire Cleanup Professionals

1/24/2018 (Permalink)

The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings. SERVPRO of Cape Girardeau & Scott Counties has the professionals that can help prevent fire damage from creating long-term problems. SERVPRO of Cape Girardeau & Scott Counties provide timely response with mitigation services ranging form fire, smoke and soot removal to contents claim inventory and document restoration. These services help ensure your property, belongings and memories are restored to preloss condition when possible.

The professionals at SERVPRO of Cape Girardeau & Scott Counties are available 24-hours a day, 365 days a year to help you regain control quickly.

SERVPRO of Cape Girardeau & Scott Counties is your go-to company for fire restoration in Cape Girardeau, Jackson, Perryvillle, Sikeston, Gordonville, Scott City, Charleston, and any other surrounding community.

Prepare Your Business for Winter

1/23/2018 (Permalink)

At SERVPRO of Cape Girardeau & Scott Counties, we know that your business can't afford to be out of business for even a short period of time. Don't let winter surprise you with mahem! We have compiled a list of tips to help you be proactive:

Tips for Preparing Your Business for Winter Weather

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of Cape Girardeau & Scott Counties about starting an Emergency Ready Profile for your business.

We are faster to any size disaster. When winter strikes, SERVPRO of Cape Girardeau & Scott Counties strikes back.

Winter Weather Tips

1/9/2018 (Permalink)

Frozen pipes are common in cold weather. Turning up your heat can help prevent that.

Don't we all wish winter just means snow days where we get to stay home and lounge all day in our pajamas, watch movies, and play in the snow?

Too bad that's not reality.

Winter storms can bring all sorts of issues for your home or business, so we have compiled some tips to counter those issues:

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

When winter weather strikes, SERVPRO of Cape Girardeau & Scott Counties strikes back.

Carbon Monoxide: A Silent Cold-Weather Killer

1/9/2018 (Permalink)

Carbon monoxide is a gas you cannot see, taste, or smell. According to ready.gov, an average of 430 Americans die each year from unintentional carbon monoxide (CO) poisoning. Often times, it is the result of faulty, improperly used, or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine hyphenated powered equipment, such as portable generators. However, there are precautions you can take to help protect yourself, your family, and your employees from deadly carbon monoxide fumes. Reduce the chance of carbon oxide exposure in your workplace by performing regular maintenance on equipment and appliances they can produce carbon monoxide. Install carbon monoxide detectors on every level of the home, including outside of all bedrooms. Consider having all fuel burning the heating equipment and chimneys serviced by a professional. Use portable generators only in well ventilated areas away from doors, windows, as is, and any other openings to prevent fumes from entering the home. For additional carbon monoxide safety information, visit usfa.fema.gov for OSHA.gov.

Frozen Pipe Winter Problems

1/2/2018 (Permalink)

Download the SERVPRO Ready App today

It has been unusually cold to start off the new year. This bitterly cold weather often causes water pipes to freeze and then burst, causing a cold, wet mess in your home or business.

SERVPRO of Cape Girardeau & Scott Counties can take care of your busted frozen pipes. We have a commitment to be on-site within 4 hours of receiving your call, which means the sooner we get to work to restoring your property to preloss condition.

Take the time now to download the SERVPRO Ready Plan App. Create your profile now, so that when disaster strikes, we are just a few quick taps away from helping you in your time of need. Be sure to set SERVPRO of Cape Girardeau & Scott Counties as your preferred franchise to ensure a quicker response.

When the cold weather takes control of your life, we help you regain that control. Call us at 573-339-1948.

Veterans Day

11/8/2017 (Permalink)

Thank you to all of those who have served to protect our country.

This month, we want to take time and salute our veterans.

There are many soldiers who have risked or given their lives so that we can live in a nation that offers us so many freedoms and opportunities. This Veterans Day, we want to take time to thank our veterans for all that they have done for us. They are true heroes.

Veterans are heroes that have been under fire. SERVPRO® heroes are the ones that cleanup after fires. While there is a large difference in our day-to-day jobs, we still serve a similar purpose: to serve others. SERVPRO of Cape Girardeau & Scott Counties is here for you in your time of loss after something tragic like a home fire. We understand that your world has been flipped upside down and want to make the process easier.

Heroes come in all shapes and sizes. This Veterans Day, please remember to thank a veteran.

Moldy Contents

10/23/2017 (Permalink)

Are your belongings covered with mold?

Moldy contents are more common than you might think. Especially if your belongings have been stored in a storage unit that does not have regulated temperature. This could even include a basement.

Here to Help

At SERVPRO of Cape Girardeau & Scott Counties, we clean and remediate more than just moldy structures, we can restore your contents, too.  We can clean contents onsite or perform a move-out/pack-out.

How We Remediate Mold

Our goal is to restore your property so that you don’t have to replace it. We have multiple techniques that we can use to clean your contents:

  • Dry Cleaning
  • Wet Cleaning
  • Spray and Wipe
  • Foam Cleaning
  • Abrasive Cleaning
  • Immersion Cleaning

Call Now

Call our office at 573-339-1948 today for a free estimate. We primarily service Cape Girardeau County, Scott County, Bollinger County, Mississippi County, and Perry County.

Avoiding a Fire on Friday the 13th

10/13/2017 (Permalink)

Stay safe.

Since October is Fire Prevention Month, we thought we would help you avoid bad luck when it comes to fires on this Friday the 13th.

First of all, everyone in your house should know to “Stop, Drop, and Roll” if ever caught on fire. Secondly, remember to “Stay Low and Go” if you find yourself and in a burning building. A few other simple measures to take would be to have sprinklers installed in your home, make sure smoke detectors are in working order, and have a fire extinguisher somewhere in the house (we suggest the kitchen). These simple little fire prevention ideas can help you avoid some bad luck this Friday the 13th. You can also learn more through the City of Cape Girardeau's Public Education Programs.

And if you’re not so lucky and have a house fire, don’t hesitate to call the professionals at SERVPRO of Cape Girardeau & Scott Counties. We will help make your fire damage “Like it never even happened.”

Fire Prevention Week

10/8/2017 (Permalink)

Call us at 573-339-1948 to learn more about Fire Prevention Week

Today is the start of the 2017 National Fire Prevention Week. This year’s Fire Prevention Week theme from NFPA is “Every Second Counts: 2 Ways Out!” To learn more about the history behind Fire Prevention Week, click here. SERVPRO of Cape Girardeau & Scott Counties wants to make sure you are informed about fire safety. 

Ways to Prevent Fires

  • Install working smoke detectors throughout the house; change batteries every six months.
  • Never leave the kitchen while cooking.
  • Exercise extra caution when doing any type of frying.
  • Keep loose clothing away from any open flames or stove tops.
  • Properly dispose of all cigarettes.
  • Keep heating equipment clean and free of any type of residue build-up.
  • Keep space heaters away from upholstered furniture, mattresses, clothing, or bedding.
  • Unplug any space heaters, irons, hair straighteners, etc. after use and before leaving the house.

Preparing Your Family for an Emergency

  • Plan an escape route from every room in the house—know two ways out of each room
  • Practice your escape routes
  • Have a meeting place away from the house in case family members are separated
  • Twice a year, quiz children on emergency procedures: what to do, where to go, and whom to call
  • Have a plan for your pets
  • Put together and store an emergency kit in the trunk of your car

Here to Help

Always remember that SERVPRO of Cape Girardeau & Scott Counties is always here to help if you are dealing with a fire damage. We are available 24/7/365 to help with your emergency. We want you to stay safe!

Celebrating 25 Years of Business

10/4/2017 (Permalink)

Join us in celebrating 25 years of business!

The Local Professionals You Can Trust

25 years ago, we opened our doors to business in Cape Girardeau. My, how we have grown.

We may have started out as a carpet cleaning company that grew into a residential water and fire restoration company, but our growth didn’t stop there. As we added on to our list of provided services, including mold remediation and ducts, we ventured into the world of commercial mitigation.

Bigger Adventures

At SERVPRO of Cape Girardeau & Scott Counties, we now have the capability to handle any size disaster. So if your commercial building experiences a fire damage or water damage, we can handle it. In 2013, we restored Dempster Hall at Southeast Missouri State University after it caught on fire. We have also cleaned up a 200,000 sq. ft. facility in Scott City that suffered from a water main break in early 2017.

SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Help Us Celebrate

On October 27, 2017, we are hosting an Open House celebrating our 25 years of business in Cape Girardeau. This open house will be open to the public. You will be able to tour our warehouse and view our various types of equipment. We will also have the Red Cross and the Fire Department in attendance to talk about Fire Prevention Month. Please come join us and celebrate with us!

Wet Document Restoration

9/26/2017 (Permalink)

SERVPRO® has a million-dollar Vacuum Freeze Drying Chamber

Restoring Your Wet Documents

Did you know that SERVPRO of Cape Girardeau & Scott Counties has the capabilities to restore your wet documents? We use a special combination of vacuums and pressure to achieve sublimation to dry wet papers in a special drying chamber. Sublimation is the direct conversion of a solid into a gas without passing through the liquid stage. This technique of Vacuum Freeze Drying is the only method that the NARA and GSA approve. That’s why the most important detail in document restoration is immediately freezing all wet papers to stop any more damage from occurring.

The following is a non-exclusive list of items we can dry in our chamber:

  • Medical Records / Patient Records
  • Sheet Music
  • Blueprints
  • Company Records
  • Customer Records
  • Archived Records
  • Government Documents
  • Historical Documents
  • Magazines
  • Maps
  • Photos
  • Pressed Plants
  • Drawings
  • VHS Tapes
  • Log Books
  • Certificates / Diplomas
  • Transcripts
  • Books

What We Offer

Our document restoration service is not limited to simply drying wet papers. The following is a list of services we offer for documents:

  • Cleaning
  • Sterilization*
  • Deodorization
  • Certified Destruction
  • Digitization**

Certified to Handle Health Information

All Drying Chamber personnel are Master HIPPA certified, so handling PHI files should not be a concern. We also track documents through a Chain of Custody process according to HIPPA Guidelines.

Call the Professionals

Whether it’s a hospital, local city hall, library, or basement that floods, SERVPRO of Cape Girardeau & Scott Counties has the capability to save your precious documents.

* Gamma Irradiation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 

** We use state-of-the-art equipment to turn your paper copy into a digital file.

Mold Problem in East Prairie?

9/20/2017 (Permalink)

We service all of Mississippi County. Call 573-339-1948.

SERVPRO of Cape Girardeau & Scott Counties will service your East Prairie property that is suffering from mold damage. Mold is present almost everywhere all the time. However, there are times that mold grows to be too much to handle. That’s when you call us.

Mold thrives in moist areas. When mold grows too much, it can cause allergy and other irritant problems. So if you are starting to develop allergy problems in your East Prairie home or office, maybe it’s time to call SERVPRO of Cape Girardeau & Scott Counties.

If you have a high indoor humidity, maybe you need to get your HVAC system inspected. It’s recommended that you keep your indoor humidity at 45% or less.

Call the professionals at SERVPRO of Cape Girardeau & Scott Counties to remediate your mold problem in East Prairie.

Your Professional Water Mitigation Specialists in Perryville

9/16/2017 (Permalink)

If you have a water damage in Perry County, call 573-339-1948.

Did you know that SERVPRO of Cape Girardeau & Scott Counties makes a promise to be onsite to your emergency in your Perryville home or office within 4 hours of our initial contact? That means your water damage is a priority for us.

From Lake Perry to Friedheim, SERVPRO of Cape Girardeau & Scott Counties services all of Perry County. So if your toilet overflows, ice maker leaks, pipes burst, sewage backs up, or a water main ruptures, have SERVPRO of Cape Girardeau & Scott Counties on speed dial and give us a call. Or better yet, download the SERVPRO Ready Plan App and set up your account now, especially since it’s National Preparedness Month. Be sure to set SERVPRO of Cape Girardeau & Scott Counties as your preferred franchise so that our response time can be even faster. Then if you have a water damage, we are only the push of a button away. Doesn’t that put your mind at ease?

Don’t worry Perryville, we’ve got your back. And your basement.

How Hurricanes Affect Southeast Missouri

9/12/2017 (Permalink)

No job is too big for us to handle

How Our Local Community Responds to Hurricanes

SERVPRO® works as a team across the country to help those that have been affected by a disaster. In years past, our local franchise has sent crews to various hurricane sites to help reach customers faster so that they can begin putting their lives back together. Local crews from SERVPRO of Cape Girardeau & Scott Counties have helped with Hurricane storms Ivan (2004), Katrina (2005), Lee (2011), Isaac (2013), and now Harvey (2017).

Faster to Any Size Disaster

Being a part of SERVPRO®, we know that our job is to help customers and victims of disasters put their lives back together. It’s nice to know that if a tornado, flood, ice storm, or any other disaster were to strike the heartland, that there are over 1,700 franchises in our system that can come to our aid to help you put your life back together.

Just remember that SERVPRO® is faster to any size disaster.

Does Your Business Have a lot of Foot Traffic?

9/5/2017 (Permalink)

Are customers constantly coming in and out of your doors? Is your facility sporting a professional cleanliness? Lots of businesses have commercial carpet that gets trampled on every day…and sometimes, you can tell. Banks, restaurants, and retail stores are easy victims of heavy and dirty foot traffic. As a result, the carpets have a visible path that could make a customer cringe. While seeing customers so frequently is great for business, it’s not so great for your carpets.

Commercial Carpet Cleaning

SERVPRO of Cape Girardeau & Scott Counties offers commercial carpet cleaning. We have specialized chemicals to help lighten those heavy traffic lanes to help you put your best foot forward. We also have various spotting agents to help lighten and remove various stains that may have popped up.

Call us today at 573-339-1948 to get a free estimate for your commercial carpet cleaning. We can get you on a regular cleaning schedule so that you can keep your professional image.

National Preparedness Month: Preparing Your Business for a Disaster

9/1/2017 (Permalink)

Call SERVPRO of Cape Girardeau & Scott Counties. We are the cleanup team that is "faster to any size disaster."

Did you know that September is National Preparedness Month?

According to FEMA, 40% of businesses never reopen after suffering a disaster. That’s not a friendly statistic.

Disasters vary. Maybe it is a disaster like the tornado that went through Perryville in early 2017. Maybe it is flooding from a storm like what happened to the Cape Girardeau area in May 2017. Maybe it is an ice storm like the Polar Vortex of 2014. Maybe it isn’t weather related. We have helped local businesses recover from various disasters including a water main break in Scott City, a sprinkler malfunction in Piedmont, a busted pipe at a Cape hospital, or tar that caught fire on the roof of a university building.

You can’t predict these types of disasters and their severity. You can, however, prepare for them so that you are ready if they come.

SERVPRO® is a member of the Ready Campaign’s National Preparedness Coalition. Do you know what steps you need to take for your company to recover after a disaster? A good business owner has a plan in place to help keep their business operating, which helps keep their people employed, who then continue to serve the community, who then contribute to the local economy.

Are you prepared?

We have compiled a list of steps and questions to help you prepare your business for a disaster:

  • Be Informed
    • What type of emergencies would affect your business, and what would you do in response?
  • Develop a Business Continuity Plan
    • What is the bare minimum staff, procedures, and equipment needed to keep your company operating? If your suppliers are affected by a disaster, what is your backup plan?
  • Prepare Your Emergency Plan
    • Have you created an evacuation/shelter plan? How will you communicate with employees?
  • Practice the Emergency Plan
    • Have you ever practiced the plan? Is it reviewed yearly?
  • Review Insurance Coverage
    • What type of disasters does your insurance cover?
  • Secure Your Facility and Equipment
    • How do you secure your entrances? Are there falling risks throughout your facility if an earthquake were to occur along the New Madrid Fault?
  • Improve Cybersecurity
    • How regularly do you update your antivirus software? Do you have a firewall? How often do you backup your systems?
  • Promote Family and Individual Preparedness
    • Do you value your employees enough to encourage them and their families to have their own personal emergency kits and plans?

The best time to prepare for a disaster is before it ever strikes. Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948 to make sure your business is “Ready for whatever happens.” 

Like our Facebook page to learn more about National Preparedness Month and how to be prepared.

Responding to Hurricane Harvey

8/29/2017 (Permalink)

SERVPRO® works with the Red Cross to help victims of any size disaster.

Hurricane Harvey

Hurricane Harvey hit land on Friday night, August 25, 2017 as a Category 4 hurricane. Earlier the day before, it was being tracked and categorized as merely a Tropical Storm. This put many people in an immediate emergency evacuation situation. Not only were there 130 mph damaging winds, but the rains that came resulted in historic flooding in Texas. 

SERVPRO® Efforts

SERVPRO® leaders from across the country gathered for a conference call Friday morning before the storm hit to prepare for the disaster ahead. The Storm Teams were organizing crews and developing a plan of action so that SERVPRO® could best serve the victims of Hurricane Harvey. We are always ready for whatever happens. We are proactive and not reactive.

Working with the Red Cross

We are a proud sponsor of the American Red Cross. We work hand-in-hand with them to help victims of disaster. There has been a lot of damage in Texas already, and there is more to come. It will be a long road to recovery. Please consider making a donation to the Red Cross and their Hurricane Harvey relief efforts.

What’s that Musty Smell?

8/11/2017 (Permalink)

Call SERVPRO of Cape Girardeau & Scott Counties to get rid of your musty odor.

It’s August. In Missouri, that means it’s HOT. What makes our Missouri heat so miserable? The humidity. What loves humidity?

Mold.

Yep. Maybe your AC unit has been cranked up and accidentally causing extra condensation. Or maybe you were affected by the spring floods and the structure wasn’t dried properly. These two culprits are just a few of what may be causing that musty smell in your home or business. The heat combined with the high humidity means optimal conditions for mold to grow.

If you start smelling a musty odor, you may have mold. Give SERVPRO of Cape Girardeau & Scott Counties a call. Our professionals will come out and remediate your mold so you can breathe fresh air again. Call our office at 573-339-1948 for a free estimate!

Back to School Time: Is your school prepared for when disaster strikes?

8/1/2017 (Permalink)

Schools all across the heartland can rest assured that SERVPRO of Cape Girardeau & Scott Counties can take of their fire or water damage needs.

It’s time for students to shop for their supply list and teachers to setup their classrooms. Now is also a good time for educational institutions to get a plan in place to keep classes going if the facility experiences a fire damage or water damage. Education matters, so we know that keeping students in classrooms is important. If you’re a parent, student, faculty, or staff, you should make sure that your school has a plan in place.

Educational Facilities can be Complicated

SERVPRO of Cape Girardeau & Scott Counties is ready and qualified to handle the needs of your educational facility. Damages and procedures can be very complex and restoration is no average task. However, our team members are OSHA trained and ready to start work immediately. We are aware of the legal and environmental concerns and want you to have a safe environment to continue educating students. If your school experiences a fire damage or water damage, SERVPRO of Cape Girardeau & Scott Counties will work quickly and try and contain a temporary space during the rest of the restoration. We also want to work with you to stay in your budget.

Types of Facilities

At SERVPRO of Cape Girardeau & Scott Counties, we have the capability to handle a variety of cleanup situations from county school systems to large accredited colleges and universities. We can service the following facilities:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Private Schools
  • Libraries
  • Daycares / Pre-K Facilities

Plan Ahead

Contact our office today to set up an Emergency Ready Plan for your educational facility. This is free of charge and ensures that help is prepared and on the way even faster when a disaster strikes. For more information call 573-339-1948.

From Perryville Pirates to Chaffee Red Devils to SEMO Redhawks, we are ready for whatever happens. So as school gets ready to start, you can rest assured that SERVPRO of Cape Girardeau and Scott Counties is always ready to handle a disaster your educational facility may undergo and make it “like it never even happened.”

Solar Eclipse 2017: The Great Ball of Fire

8/1/2017 (Permalink)

Call the trained professionals at SERVPRO of Cape Girardeau & Scott Counties: 573-339-1948.

On August 21, 2017, our region will experience a total solar eclipse. This type of eclipse is when the sun, moon, and earth align so that the moon casts a shadow on the earth. We are in its direct path and will have a prime viewing opportunity.

The Great Ball of Fire

According to NinePlanets.org, the temperature of the sun’s surface is about 5800 Kelvin—or 9980 degrees Fahrenheit. That is roughly nine times hotter than the average house fire, which burns at 1100 degrees Fahrenheit, according to the National Institute of Fire and Safety Training. A lot of damage can occur at that temperature.

Here to Help

SERVPRO of Cape Girardeau & Scott Counties is your local professional fire restoration team. When the fire trucks are gone and you find yourself stressed and confused, know that SERVPRO® is here to help. More so than even help cleaning up the fire damage, you need someone who cares for your needs during this time of crisis.  We provide 24-hour emergency service so that we are there when you need us the most.

We primarily serve Cape Girardeau County, Scott County, Perry County, Bollinger County, and Mississippi County but are willing to help wherever we get called.

When the 2017 Solar Eclipse makes its way through town, remember the power of the sun, and that a fraction of that heat is all it takes to damage a home. When fire restoration is needed, call SERVPRO of Cape Girardeau & Scott Counties, and we will help make it “like it never even happened.”

Prepare Your Business for an Emergency

7/24/2017 (Permalink)

Whether it's a warehouse in Scott City or municipal building in Jackson, make sure you are prepared for a flood or fire damage.

As a business owner or property owner, it is important to have a plan in place in case of an emergency. That's where SERVPRO of Cape Girardeau & Scott Counties comes in to help!

Schedule an ERP

What is an ERP?  An ERP is an Emergency Ready Plan that SERVPRO of Cape Girardeau & Scott Counties can put together for your business to help save time when a disaster may strike. Profiles can be created for each of your individual properties. By having these profiles already created, SERVPRO® will have helpful information and save you time when you need it the most. Schedule an appointment today with SERVPRO of Cape Girardeau & Scott Counties by calling 573-339-1948 to complete a free profile for your business. There are no contracts and no obligations, we simply want to help your business. Our SERVPRO representative will help take measurements of your facility and identify water and gas shut-off valve locations among other things to better prepare our team and yours if a disaster my strike.

Mobile App

You can download the Ready Plan Mobile App to your iPhone or Android device. Once your profile information is in the app, all you need to do when you find out that your business has been flooded is open the app and submit a water damage claim from wherever you may be. Our restoration team then immediately goes into action to help.

No business is too small to be prepared. No business is too large for us to handle. SERVPRO of Cape Girardeau & Scott Counties is ready for whatever happens from Perryville to East Prairie.

Moving? What About Mold in the Home?

7/13/2017 (Permalink)

No one wants mold in their home. If you think you have a mold problem in your heartland home, give us a call.

Are you buying or selling a house with mold in it? If so, SERVPRO of Cape Girardeau & Scott Counties can help you remediate that mold.

Selling a Home with Mold

In Missouri, the only required disclosures an owner is required to make about their home is about its criminal history. However, trying to sell a home with mold lessens the value of your home and can make it more difficult to sell. Therefore, remediating the mold prior to selling may be a better option. That’s where SERVPRO of Cape Girardeau & Scott Counties comes into play. We have a procedure and the right chemicals to cleanup mold issues and better prepare your home for the market. Many homeowners decide to fill out the Missouri Association of Realtor’s Seller’s Disclosure Statement for Residential Property that reveals whether the house has had any mold issues. This upfront honesty with the buyer can be valuable, even if the professionals at SERVPRO® have already remediated the mold.

Buying a Home with Mold

Are you looking for your dream home? A first home? A fixer upper? No matter what your motives, know that purchasing a house that contains mold can not only cause health problems, but can prove to be costly either upfront or down the road. If there is visible mold in the house, know that remediating mold can end up being expensive depending on the extent of the issue. So a “cheap find,” might not end up being so cheap after all. When you walk through a potential home, keep your eyes out for various signs and locations of mold:

  • Check for water stains on walls/ceilings
  • Check for standing water
  • Be mindful of a musty odor and/or high humidity
  • Check behind/underneath appliances that have water pipe connections
  • Carefully investigate basements and crawlspaces
  • Any other dark, damp places

Visit our Mold Page for more information to help you identify your situation.

I think I have mold, now what?

If you believe there is a mold problem, call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948. We can send someone out and give you a free estimate of what it would take to remediate the suspicious growth. We do not perform tests, but we can still follow the standard mold procedures to clean it up. If you want the suspicious growth tested and identified, then you must also call an Industrial Hygienist to come perform a test.

It’s that time of year where the heat and humidity is strong in the Heartland—which means that musty smell may be strong, too! If you suffered from any storm damage from the Perryville Tornado this spring or live in areas like Scott City, Kelso, Benton, or other areas prone to flooding, mold may be an issue. Don’t panic, just give the professionals at SERVPRO® of Cape Girardeau & Scott Counties a call because we are always here to help. Happy House Hunting!

Every Day is Gameday

7/7/2017 (Permalink)

Storm damage and flooding cleanup is one of our big games, but we've put in the practice time to make your storm damage "like it never even happened."

Data drives decisions. Just like sports teams study video footage of themselves and their opponents, we study our performance in the field and in the office to learn how to better ourselves and beat our opponents. Serving our customers is the most important thing we can do. That’s our game. We want to treat every day like gameday because we know that the customer doesn’t care how well we did on our last job, they only care about how well we took care of them. We want to treat each job like the “big game” because to the customer, it is a major event in his or her life.

When major storms happen, we put on our game face, devise a plan of action, and take the field. SERVPRO® works together—across the country—to make sure that whoever is affected by flooding or a major storm has the help they need. While entire communities may be underwater and suffering damage, we want each customer to know that their needs are our priority and they are important to us. We want to do everything in our power to help them see the light at the end of the tunnel and that we want to help them put their lives back together.

SERVPRO® just held its 48th Annual Convention in Seattle at the end of June. Our owners attended to learn how they can better help Cape Girardeau, Jackson, Sikeston, Perryville, and all the surrounding towns. There were presenters, speakers, and workshops to help motivate our teams and provide them with new gameday strategies. Victories were also celebrated with honors and awards. It was a great reminder that we should always treat every day like gameday.

Rainwater, Flooding, & Sump Pumps, Oh my!

5/1/2017 (Permalink)

Flash flooding has been an issue all across the Heartland.

Our local community as well as other parts of Missouri have dealt with inches of rain this past weekend.


For many of you, that means it's now in your home or office.


Storm damage comes in many forms. Your roof can leak, causing a pool in your kitchen; your sump pump fails and overflows into the rest of your house; a basement window leaks and starts an unwanted waterfall in your newly finished family room. Sometimes it’s an empty room, but most of the time your precious belongings are getting soaked. It can be a horrifying moment.


At SERVPRO of Cape Girardeau & Scott Counties, we understand what it’s like to feel that panic. The great news, is that we also know what to do when it happens. Our crews are professionally trained to take care of your water damage situation so that you can have a peace of mind.


SERVPRO of Cape Girardeau & Scott Counties can handle your flooded basements or any other unwanted water you may have. We have the resources to take care of ALL our customers. You are not just another number to us; we want to take care of YOU. We have been in business in your local community since 1992 with an owner that has been with SERVPRO® since 1980. We have the experience to handle your needs.


Don't be afraid to give us a call…because we can handle it! Call 573-339-1948, and we will help make your flooded house "like it never even happened."

Whom to Call About Storm Damage in Jackson

4/4/2017 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties covers Perryville, Cape Girardeau, Scott, Mississippi, and Bollinger Counties.

April Showers...


April showers might bring May flowers, but they can also bring a lot of storm damage to your property. This damage can come in various forms—from flooded basements to tornado damage to strong winds with fallen limbs causing holes in your roof…and then rainwater in your living room. All of these situations require immediate attention. What happens when your whole neighborhood or whole community is experiencing all of that at the same time? Do only a few get attention while everyone else suffers because there aren't enough hands to help? Absolutely not!


Whom to Call


When SERVPRO of Cape Girardeau & Scott Counties is the company you choose for your storm damage restoration needs, you are getting more than just the local franchise’s crew and equipment. By calling 573-339-1948, you are calling a local business that has access to resources from over 1,700 SERVPRO® franchises from across the state and around the country (even Canada)! The Disaster Recovery Team is a unique resource SERVPRO® offers. These DRTs coordinate large storm and disaster events for the local franchise so that all customers affected by the storm can be taken care of in a timely manner—because the longer the water sits in your home or business, the more damage that occurs.


Ready for Whatever Happens


At SERVPRO®, we all work together as one big family to help take care of your family. So when the rains fall and the winds come, call SERVPRO of Cape Girardeau & Scott Counties and know that your property is our priority, and we are fully capable of handling any-sized disaster. No storm is too big. We will help make it “Like it never even happened.”

March Madness

3/17/2017 (Permalink)

Is your bracket busted yet?


A busted bracket is better than a busted water pipe. We specialize in water restoration at SERVPRO of Cape Girardeau & Scott Counties. Our 24/7 Emergency Services means that we are available to help you the moment you call. Whether you have feet of standing water in your basement or just a damp carpet, we have the equipment needed to stop the damaged cause by unwanted water. Following a water damage, we can also clean and deodorize your flooring, helping get rid of the memory of that nightmare.


SERVPRO® Ready Plan


To be better prepared for the upset, you can download our Ready Plan App here, https://ready.SERVPRO.com/home/mobileapphttps://ready.SERVPRO.com/home/mobileapp. By creating a profile BEFORE your emergency, you can save time and energy if and when the emergency occurs. We are here to help when disaster strikes.


March Madness is for basketball, not your home.

Green Means Clean

3/7/2017 (Permalink)

We perform a variety of cleaning services that will start you off right this spring!

SERVPRO Industries, Inc. is a member of the EPA’s Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes in a range of industries. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO® can access this listing known as CleanGredients. From the listing, a formulation can be derived that incorporates “green” chemistry. SERVPRO® has formulated three Green Cleaning Products: Carpet & Upholstery Green Clean, All Surface Green Clean, and Window Green Clean. Spring is a popular season for some deep cleaning, and our green products allow us to complete almost any of your cleaning tasks.

Sikeston’s 24-Hour Emergency Water Damage Service

1/18/2017 (Permalink)

We provide 24-hour fire and water damage restoration service in Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Gordonville, Millersville.

SERVPRO of Cape Girardeau & Scott Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help
Call Today – (573) 339-1948


We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.


What to Expect


When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.


Our SERVPRO Representative will ask several questions:



  • Your name and contact information

  • Your insurance information (if applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (if known)?

  • Is there electricity available (on-site)?


About SERVPRO of Cape Girardeau & Scott Counties


SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


Meet Our Crew: http://www.SERVPROcapegirardeauscottcounties.com/employee-photos


Certifications: http://www.SERVPROcapegirardeauscottcounties.com/company-profile

Winter Fire Safety

12/28/2016 (Permalink)

We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, and Benton.

Did you know over $2 billion in property loss occurs from winter fires?

According to FEMA Federal Emergency Management Agency, home fires occur more in the months of December, January, and February than the rest of the year. We want you to stay warm and cozy this winter, but we also want you to stay safe. Here are some tips to avoid damage to your property:

Heating equipment is involved in 1 of every 6 reported home fires and 1 in every 5 home fire deaths.

Keep anything flammable, like paper, blankets, aerosols, or even ping pong balls, 3 feet from any heat source like fireplaces, wood stoves, radiators, or space heaters.

Keep portable generators as far away as possible from your house, but especially avoid windows. Install and test carbon monoxide alarms at least once a month.

Have your chimney and vents inspected and cleaned annually by a qualified professional. Store cooled ashes in tightly covered metal container, and keep it outside and at least 10 feet from a building. You don't want those bad boys reigniting.

Only one heat-producing appliance (i.e. a space heater) should be plugged into an electrical outlet at any given time.

Should you still become a victim of a home fire, call the cleanup and restoration specialists at SERVPRO of Cape Girardeau & Scott Counties at (573) 339-1948.

Holiday Safety Tips

12/12/2016 (Permalink)

We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, and Benton.

We have compiled a list of safety tips that aid in preventing some pretty common holiday mishaps.

Use Ladder Safety

Don't be the next Clark Griswold. Use common safety and follow the ladder's safety instructions when putting up or taking down your holiday decorations.

Christmas Tree Safety

Who doesn't love a brilliantly glowing Christmas Tree? But it's important that the glow comes from the lights and not flames. On average, 240 home fires are started each year because of Christmas trees. Christmas tree fires are caused by electrical failures in one of every three home. They're not common, but when they do occur, they tend to be more serious. One in every six fires are caused by trees being placed too close to a heat source.

Holiday Candles

Holiday candles cause 10 deaths, 175 injuries, and $20 million in property damage. Always monitor your candle--never leave it unattended. Designate someone in your house to do a walk through before you leave or go to bed to ensure all candles have been extinguished.

Christmas Lights

Turn off your lights before you leave or go to bed. Not only will it help prevent a fire, but it will also save you money on your electrical bill.

Pet Tree Safety

Keep your pet & your home safe!

  1. Be mindful of low-hanging & damaged wires in your holiday decorations to avoid home fires.
  2. Plastic ornaments are safer than glass ornaments.
  3. Don't add chemicals to your tree to keep it hydrated.
  4. Stabilize your tree with pet activity in mind.
  5. Stay away from tinsel.

Dirty Santa?

Believe it or not, sewage backup is a common holiday problem. Be smart and dispose of trash properly, or you may find yourself in a stinky situation.

Ice Safety

Ice can cause slippery situations. Keep your family and guests safe by using salt or kitty litter to add traction to icy surfaces. Got an iced windshield? Use lukewarm, NOT HOT, water to de-ice. Hot water can cause your windshield to crack.

Cooking

If your holiday plans include eating a lot of food, be mindful that cooking is the leading cause of home fires and injuries. Pay attention while cooking this year.

 

Always remember that SERVPRO of Cape Girardeau & Scott Counties is here to help you if you find yourself faced with a holiday fire damage. We are available 24/7/365 to help make your property look "like it never even happened."

 

Turkey Fryer Safety

11/18/2016 (Permalink)

Did you know that every year deep-fryer fires cause more than $15 million in property damage?

SERVPRO of Cape Girardeau & Scott Counties wants to make sure you have all the information necessary to stay safe this holiday season.

Turkey Frying Safety Tips

  • Keep Your Distance

    • Stay 10 feet away from the house, deck, garage, trees, or other structures.

    • The tank and burner should be 2 feet apart, if using a propane-powered fryer.

  • Thaw and Dry the Turkey

    • Make sure there are no ice crystals or water beads on the bird.
  • Always Be Prepared

    • Protect your eyes by wearing goggles and your hands and arms with oven mitts.

    • Have fire extinguisher ready.

    • Don’t let kids or pets nearby. Never leave fryers unattended.

  • Do Not Overfill

    • Follow the manufacturer’s instructions on how much to fill the fryer.

  • Size Matters

    • In this case, larger turkeys (greater than 12 pounds) don’t do as well as smaller ones. The idea size is an 8 to 10 pound bird.

  • Don’t Fry Rain or Shine

    • Keep an eye on the weather. Fryers should never be used in rain or snowy conditions.
  • Stay Level

    • Find a level surface to place the fryer. Once it is in use, do not move it.
  • Timing is Everything

    • Keep an eye on the oil temperature. If it starts smoking, turn it off or it will catch fire.

    • Do not have the burner on while lowering the bird into the oil. Wait until after the turkey is in place to turn the burner on. 

    • After the bird is removed, cover the pot of oil and allow it to cool overnight before doing anything else with it.

  • Don’t Stuff

    • As much as you may love stuffing your bird with Thanksgiving goodness, you’ll have to pass this year if you want to fry it.

    • Avoid marinades that are water-based.

Please exercise caution this holiday season, and if you are friends with "that guy," share with him, too.

And remember, if you do become a victim of a deep-fryer fire, SERVPRO of Cape Girardeau & Scott Counties is here to help.

 

Faster to your Cape Girardeau Area Water Damage

10/17/2016 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties provides 24-hour fire and water damage restoration service from Perryville to Sikeston.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (573) 339-1948 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We service Cape Girardeau, Jackson, Sikeston, Perryville, Scott City, Chaffee, Charleston, East Prairie, Marble Hill, Benton, and any other area in or around Cape Girardeau County, Scott County, Perry County, Bollinger County, or Mississippi Country.

Cape Girardeau Smoke and Soot Cleanup

9/26/2016 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Southeast Missouri Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Cape Girardeau & Scott Counties will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care because we know it’s more than just a house.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (573) 339-1948 

For Immediate Service in Southeast Missouri, Call SERVPRO

9/7/2016 (Permalink)

Southeast Missouri Residents: We provide immediate service day or night!

SERVPRO of Cape Girardeau & Scott Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster from Perryville to Sikeston. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (573) 339-1948 

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us. Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

Cleaning

http://www.SERVPROcapegirardeauscottcounties.com/commercial-cleaning

Fire & Water Damage

http://www.SERVPROcapegirardeauscottcounties.com/commercial-restoration-services

Understanding Mold

8/29/2016 (Permalink)

In time, mold will appear on the outside of the wall as a stain or discoloration.

Mold can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen are present. There are molds that can grow on wood, paper, carpet, foods, and insulation. Molds reproduce by making spores that usually cannot be seen without magnification. Mold spores waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops, in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect microenvironment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth will often occur—particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling the moisture.

Why Mold Remediation?

All molds have the potential to cause serious health effects. The purpose of mold remediation is to remove the mold to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration.

What can SERVPRO of Cape Girardeau & Scott Counties do for you?

In a standard situation, SERVPRO® Professionals examine the structure for any visible signs of mold and remove the mold growth and excess spores returning the area back to normal levels. Some situations require the assistance of an Indoor Air Quality/Environmental Professional (IEP) with specialized equipment and services needed to assess and/or repair the structure. IEPs can test and clear a structure for mold by collecting air and surface samples. Then they can determine whether the mold has been successfully decontaminated.

If you suspect they have a mold problem in their home or business, call SERVPRO of Cape Girardeau & Scott Counties. We handle mold remediation work on a daily basis and know when prompt action is required to prevent further mold growth. In the event mold is found on a property, the homeowner or business owner will be asked to approve and sign a work authorization form prior to remediation and cleanup work beginning. If extensive mold growth is present, it may be recommended that occupants leave the affected area until the containment process is safely and successfully completed.

SERVPRO® Professionals are trained to control microbial problems in structures by promptly drying wet or damp materials according to the Institute of Inspection Cleaning and Restoration Certification (IICRC) standards and removing or replacing wet or damp porous materials, like drywall, that have visible mold growth.

Don’t let mold take over your home or business and control your life. Call the professionals at SERVPRO of Cape Girardeau & Scott Counties at (573) 339-1948 today.

Our Highly Trained Restoration Specialists can Restore your Southeast Missouri Home

8/22/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Cape Girardeau & Scott is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Cape Girardeau & Scott Counties

SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Certifications:

  • SERVPRO ECTP Fire Certification
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • ECTP - Employee Certification Training Program
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • SERVPRO ECTP Crew Training Course
  • SRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician

Other Types of Damage That Can Follow Storm Damage

8/19/2016 (Permalink)

All across the United States, storms and heavy weather continuously cause damage to homes and businesses. Storms are one of the most common catalysts for home damage, and we at SERVPRO of Cape Girardeau & Scott Counties often see significant rises in calls immediately following a storm, heavy or not. It's not just water and flooding damage that can happen to a home either; storms cause many different types of damage due to their unpredictable nature. These are some of the most common types of damage we encounter immediately following a storm.

Water Damage

Perhaps the most common call we receive following storm damage in the Cape Girardeau and Jackson areas is water damage. Water damage can come from a number of sources during a storm, particularly ones with heavy or persistent rains. Water can find its way into a home through damaged roofing and siding, or simply an unsecured door or opened window. Common damage sources include carpeting, fabric and leather furniture, and electronics, all of which can sustain heavy damage from limited rain. Furthermore, water damage, if untreated, may lead to mold growth in the home, which carries its own array of problems.

Flood Damage

In addition to ordinary water damage, after heavy rains, flooding may be an issue for some areas. Floods can cause massive and costly damage to a home, and require a much more extensive cleanup treatment than other types of water damage. Some types of floodwaters, commonly referred to as black water, may also be dangerous to handle, and must be treated with extreme care.

Fire Damage

Fires can start in many storms, regardless of rain volume or intensity. Some of the most common fires during a storm are electrical fires, where electronics malfunction and heat up enough to catch fire or a power line may snap and fall on your home. Furthermore, there is potential for chemical or fuel fires as well, as fuel or chemical containers commonly found in homes may tip over and spill, where a stray spark may ignite them.

Physical Damage

Your home may also encounter physical and kinetic damage during a storm, as heavy winds may blow objects onto or through your home and its walls. Common types of damage include roofing being torn off, broken windows, and smashed siding and wood. Experienced with and ready to handle all types of home damage following a storm, we at SERVPRO of Cape Girardeau & Scott Counties bring safety and reliability to all of our repair, restoration, and cleanup jobs. If you have incurred any damage to your home following a storm, contact us at (573) 339-1948 for 24/7 emergency service.

Cape Girardeau Area’s 24 Hour Emergency Water Damage Service

8/16/2016 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties provides 24 hour fire and water damage restoration service from Perryville to Sikeston

With the recent rainfall, we wanted you to know that SERVPRO of Cape Girardeau & Scott Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (573) 339-1948 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?
  • About SERVPRO of Cape Girardeau & Scott Counties

    SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Odor Removal and Deodorization

    8/9/2016 (Permalink)

    As experts in deodorization, SERVPRO of Cape Girardeau & Scott Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

    SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

    We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

    The science of identifying and eliminating odors can be a tricky thing, so give us a call at (573) 339-1948, and leave the restoration to us. We’ll make it “Like it never even happened.”

    Back to School

    8/3/2016 (Permalink)

    August has arrived, which means school is just around the corner. All those days by the pool and family car trips are winding down. So you can enjoy what's left of your summer, we wanted to do the dirty work for you and give you a one-stop location of all school supply lists in our area. Don't forget this weekend is Tax Free Weekend in Missouri (Aug. 5-7)! Give us a call at (573) 339-1948 once school starts, and we'll clean up any mess your kids left around. SERVPRO of Cape Girardeau & Scott Counties is here to make it Like it never even happened.

    School Supply Lists

    Cape Girardeau Public Schools

    ·         Clippard Elementary http://clippard.capetigers.com/Information/SchoolSupplies.aspx

    ·         Alma Schrader Elementary http://alma.capetigers.com/Information/SupplyLists.aspx

    ·         Jefferson Elementary http://jefferson.capetigers.com/Information/SchoolSupplyList.aspx

    ·         Blanchard Elementary http://blanchard.capetigers.com/Information/SupplyList.aspx

    ·         Franklin Elementary http://franklin.capetigers.com/Information/StudentSupplies.aspx

    ·         Cape Girardeau Middle School (5th Grade) http://cms.capetigers.com/Portals/CMS/2016-17%20FIFTH%20GRADE%20SCHOOL%20SUPPLIES%20LIST.pdf

    ·         Cape Girardeau Middle School (6th Grade) http://cms.capetigers.com/Portals/CMS/2016-17%20SIXTH%20GRADE%20SCHOOL%20SUPPLIES%20LIST.pdf

    Chaffee R-II

    http://chaffee.k12.mo.us/District/Department/12-Elementary-School/2870-School-Supplies-2013-2014.html

    East Prairie R-II

    http://www.eastprairie.org/home/schoolsupplylists

    Immaculate Conception 6-8

    https://icsjackson.eduk12.net/other?Item=School%20Supply%20Lists%206-8

    Jackson R-II

    http://www.jacksonr2schools.com/FileStream.aspx?FileID=318

    Kelly

    ·         Elementary https://drive.google.com/file/d/0B-CovNy6s2I6RExZQVZvTHZUSjA/view

    ·         Middle School https://www.sites.google.com/a/kellyhawks.org/kellyhawks/middle-school/2016-2017-school-supply-list

    Leopold R-III

    http://www.leopold.k12.mo.us/supplies.htm

    Nell Holcomb R -IV

    http://www.nellholcomb.k12.mo.us/vnews/display.v/ART/578d47cbb99ba

    Oak Ridge

    http://www.oakridger6schools.com/ElementarySchool/Supply%20List.aspx

    Oran Elementary School

    http://www.oran.k12.mo.us/documents/2016-17%20Elementary%20Supply%20List.pdf

    Perry County Middle School

    http://www.perryville.k12.mo.us/cms/lib4/MO01001704/Centricity/Domain/9/scan0018.pdf

    Sikeston R-VI

    ·         ECE/Pre-School https://s3.amazonaws.com/scschoolfiles/1026/ece_supplies.pdf

    ·         Elementary http://www.sikeston.k12.mo.us/kind/school%20supplies.htm

    ·         5th& 6th Grade Center https://s3.amazonaws.com/scschoolfiles/1026/5_6_grade_school_supplies.pdf

    Zalma R – V

    http://zalma.k12.mo.us/

    Start Dates for Local Schools

    http://m.kfvs12.com/kfvs12/db/349220/content/OW0Zbq4V

    Dog Days of Summer

    7/27/2016 (Permalink)

    So what exactly are the "dog days of summer?"

    National Geographic says this about the dog days of summer:

    “…the dog days refer to the dog star, Sirius, and its position in the heavens. To the Greeks and Romans, the “dog days” occurred around the day when Sirius appeared to rise just before the sun, in late July. They referred to these days as the hottest time of the year, a period that could bring fever, or even catastrophe.”

    I think it’s safe to say that most people today aren’t referencing a star when they talk about the “dog days of summer.” No. We mean it’s hot. Really hot. So hot that doing anything outside is almost inconceivable!

    Here in Cape Girardeau, MO, we are definitely going through the “dog days of summer” with temperatures into the 90’s almost every day this month! And we won’t even talk about the humidity… It’s easy to feel lethargic in this weather. Nonetheless, our crew members have been out on the road, in and out of buildings, and hauling heavy equipment in this heat because they are restoring buildings “like it never even happened.”

    While you may be spending most of your day indoors to avoid the heavy heat, don’t think you can’t be productive! Use the “dog days” to achieve some *much needed* housekeeping tasks.  

    Check your washing machine hoses.

    We advise that you replace them if you find any cracks or bulges. Ideally, rubber hoses can be replaced with a steel-jacketed hose that can't split open Also check your filter screens to confirm that they are not clogged. If not discovered quickly, hundreds of gallons of water can flood out of a burst hose an hour. 

    Sort and Organize the Pantry

    How does the pantry always become so unorganized? Pull over your trash can and a box to use for food donations. Pull everything off of your pantry shelves and determine its future. Those opened and half empty boxes of food that were lost in the back are probably destined for the garbage. Food that has been in your pantry for over a year might be better appreciated at a food pantry. Secure open items you plan to reshelf in glass jars or ziploc bags to keep them fresh and bug free. Wipe down your shelves and reload.

    Clean out the fridge.

    How long has THAT been in there? Use your adrenaline from organizing the pantry to clean out your refrigerator (or take a quick cat nap and give yourself a pep talk to keep going). Pull over the trash can and have at it. Completely clear off all of the shelves, throwing away anything that is old or expired. Wipe down bottles or containers that may have gotten sticky and sanitize the shelves. Reshelf any items that are left, and add an open box of baking soda to act as a deodorizer.

    Clean kitchen sink disposal.

    We recommend using vinegar ice cubes to clean your disposal. Put some vinegar in an ice tray and let it freeze, then run the ice cubes through the disposal.  Not only does the vinegar clean and freshen the disposal unit, but the ice also sharpens the blades!

    Don't forget to take a cue from the dogs - take time to relax and cool down!

    Does Your Southeast Missouri Home Have A Mold Problem

    7/25/2016 (Permalink)

    In Southeast Missouri, mold can spread through a home in as little as 48 hours.

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – (573) 339-1948

    Restoring Your Cape Girardeau Area Property After a Water Damage Event

    7/18/2016 (Permalink)

    Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Cape Girardeau area commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Cape Girardeau & Scott Counties

    SERVPRO of Cape Girardeau & Scott Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    When Storms or Floods hit the Cape Girardeau area, SERVPRO is ready!

    7/8/2016 (Permalink)

    SERVPRO of Cape Girardeau and Scott Counties specializes in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit the Cape Girardeau area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams (http://www.SERVPROcapegirardeauscottcounties.com/disaster-recovery) that are strategically located throughout the United States.

    Have Storm or Flood Damage? Call Us Today (573) 339-1948 

    Better Business Bureau TORCH Award

    4/29/2016 (Permalink)

    TORCH Award presented to SERVPRO of Cape Girardeau & Scott Counties

    On Thursday evening (4/29), the Better Business Bureau hosted the 2016 Cape Girardeau Regional TORCH Awards at Ray's Plaza Banquet Center in Cape Girardeau. The celebrated local businesses that uphold exceptional ethics and service. SERVPRO of Cape Girardeau & Scott Counties was recognized, along with Johannes Auto Sales and The Bank of Missouri. We congratulate owners Richard and Sandy Hastings on earning such a prestigious award!

    April Fools!

    4/1/2016 (Permalink)

    Surprise! No donuts in THIS box!

    At SERVPRO of Cape Girardeau & Scott Counties, we love our local police department. On April Fools Day. we decided to play a little joke on them. We had a box of "donuts" delivered to them that morning. Well, they were quite surprised to find fruit inside of the donut box instead of the deliciously cliche donuts. We all had a good laugh.

    Our New Green Machine

    11/5/2015 (Permalink)

    Our New Van

    Check out our latest addition! We use these vans to transport air moviers, dehumidifiers, truck mounts, and cleaning supplies to your home or office. Our green machines help us take care of fire and water damage, sewer backups, mold, ducts, and carpet cleaning. These bad boys help us get the job done. Whatever the emergency, we are there! Keep an eye out for these eye-catching vehicles and know that SERVPRO® of Cape Girardeau & Scott Counties is Ready for whatever happens® to make it Like it never even happened®! Call us today for a free estimate, and you might get to see one of our green vehicles in action!

    12th Annual Breast Cancer Awarness Benefit

    10/9/2015 (Permalink)

    We Pink Up! Do YOU?

    Owner Sandy Hastings and Sales Representative Audrey Lorch represented SERVPRO of Cape Girardeau and Scott Counties at the 12th annual Pink Up Breast Cancer Awareness Luncheon. The event took place on October 8, 2015 at Isle Casino in Cape Girardeau, MO. There was a a live auction, Pink Up merchandise for purchase, breast cancer survivor recognition and special presentations.

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