Reopening Your Business After a Disaster Strikes | SERVPRO of Cape Girardeau & Scott Counties
2/15/2024 (Permalink)
When a disaster strikes, the damage that is left behind can feel completely overwhelming. Your home, your community and your business can all be affected, leaving you wondering how to even begin recovery.
While getting your life back together at home is crucial, when you are a small business owner or manager, getting work going again is just as essential. With some preparation before a disaster and a team like ours at SERVPRO of Cape Girardeau & Scott Counties that is ready to respond immediately afterward, you can get your business running in no time.
Prepare Ahead of Time
The best way to recover when a disaster strikes is to have a plan. When your team knows how to prepare before and respond after a storm, fire or flood, you can seamlessly move through the process and keep your workflow going.
Communication is key when it comes to disaster plans. Make your emergency plans part of your regular training program. Your staff needs to know what every step of the process is.
Walk them through the building to ensure they know where water shut-offs are, how to safely exit the building from different areas and where fire extinguishers are located. Create assignments for staff members in order to secure your building when a storm is predicted.
Once the threat of disaster has moved out, make sure your employees know how to get back to work. If you are able to work remotely, ensure staffers know how to access any secure networks and have the proper equipment.
If an alternate location will be in use while your main space is restored, your crew should know when and where to report to. Keep in mind that some networks may be down long-term after a disaster, so plan to have multiple ways in which to communicate with your team.
Recover Quickly
With a plan, you can rest assured that your business is on the path to recovery before you even understand how much damage has been done. Make sure contacting SERVPRO® is part of your plan, so that the moment the threat is over restoration on your building can begin.
While our professional team begins to rebuild your physical location, let your customers know how you will keep work going for them. Communicate via multiple sources how you will fulfill orders or when a projected reopening date is. Keep your customers updated throughout the process, too. The more communication, the better.
Keep an open mind throughout your recovery. While we will dry out, sanitize or rebuild, be willing to shift how you operate. You may need to scale back for a while or adjust your offerings. Accepting your new normal will help you push forward and get back to the thriving business you have always known.
Plan ahead in order to best respond after a disaster strikes. Practice your emergency response plan regularly so that you can move through it with ease. Communicate well with your team and your customers—you will be back to work in no time after any kind of disaster.
Has your business experienced a disaster, or do you want help building an emergency plan? Contact us to find everything you need.