Managing Insurance Claims, Made Simple | SERVPRO of Cape Girardeau & Scott Counties

4/15/2024 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is Here to Help® with your business' disaster recovery!

When a disaster strikes, there are so many things that will go through your mind. Considerations for your safety and the safety of those around you are likely the first things you will think about, along with how much damage has been done to your house.

While you start sorting out everything that has happened, thinking about filing an insurance claim might initially be far from a priority. Safety should always be your No. 1 focus, but the faster you can start your recovery process, the better.

Our crew is here to pick up the pieces around the clock after a flood, fire, storm or any other disaster. We will get you on the right road to recovery, including working with your insurance company, so you can keep your focus on caring for the ones you love.

Why Being Local Will Always Matter | SERVPRO of Cape Girardeau & Scott Counties

12/15/2023 (Permalink)

No job is too big or too small for our team of industry leading experts at SERVPRO of Cape Girardeau & Scott Counties!

None of us want to imagine a disaster striking—anywhere. Considering what our lives might look like after our homes have been damaged and our community is left struggling is simply a picture we never want to see.

Even when we are most prepared, some natural disasters cannot be stopped and we may experience losses. Manmade disasters are often unpredictable, too, and can create total chaos in our homes.

No matter what happens, the faster we are able to put our lives back together, the better. That is why having a local restoration company will always matter.

The Trained Restoration Team You Can Trust | SERVPRO® of Cape Girardeau & Scott Counties

5/4/2023 (Permalink)

Is your home or business in need of restoration? SERVPRO of Cape Girardeau & Scott Counties is ready to help you recover around the clock.

Decisions about your home can be challenging. You have to consider your tastes, comforts, safety, costs and so many other factors. There are small decisions that might feel simple, like the color of your appliances, and there are major decisions to make, like who you will trust to repair your home if it is ever damaged in any kind of disaster.

Experiencing a fire or flood in your home can be a tragic experience no matter how much damage happened, making working with a trusted, trained and certified company so important.

SERVPRO of Cape Girardeau & Scott Counties is a locally owned business, and when you work with us you work with your neighbors. Our team is highly trained in all the latest restoration techniques and we have the certifications needed to ensure your project is completed to the highest standards.

We Adhere to Industry Trainings

Our team adheres to a specific set of standards called the IICRC standards, which means all of our professionals follow top tiered guidelines for cleaning and restoration. While we follow these standards in a number of areas, our main ones include:

• water damage repair and restoration

• fire and smoke damage recovery

• mold remediation

• carpet, upholstery and furniture cleaning

We also offer our employees the opportunity to train for a number of certifications. These trainings are self-paced, which means our staff can work on their own time to ensure they are completely absorbing all of the knowledge presented to them.

We Never Stop Learning

From the time we hire our staff, we begin training, and once employees have completed their onboarding, they can access a wide variety of continuing education and e-learning opportunities in order to never stop learning.

We also work hard to ensure that we have top-of-the-line equipment in order to ensure that any family in our community affected by a disaster can recover fast and completely.

Staying ahead of recently released information means that we can change how we do things according to the best possible practices. We utilize a lot of technology in our restoration process, and we make it our goal to keep up with any tech changes to ensure we have the latest tools, knowledge and materials to handle your home damage, regardless of size.

Why This Matters for You

When your home is damaged, you want things to get back to normal as fast as possible, which is why having a fully trained, certified and technically advanced restoration company right in your backyard matters! We can handle your restoration from the moment the disaster happens until you are completely satisfied with the finished project.

If you work with a company that is not certified or well-trained, you could do more harm than good in the end. Repairs might not be completed the way you want, and you may end up with more assets lost than restored. When you choose SERVPRO of Cape Girardeau & Scott Counties, you are in the best possible hands.

When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.

Choose Your Neighbors—Choose SERVPRO | SERVPRO® of Cape Girardeau & Scott Counties

10/13/2022 (Permalink)

No job is too big or small. Call SERVPRO of Cape Girardeau & Scott Counties today to schedule your estimate.

When you choose SERVPRO as a partner for your restoration needs, you are getting a company that can handle everything. We are experienced in fire, water and all kinds of storm damage cleanup, and we offer expertise and industry-leading equipment in all we do.

We are certified to remediate mold in your home or business, which means we can get an issue taken care of before it has a chance to spread and create structural damages. We are also available for specialty cleanups, including graffiti removal and biohazard removal.

But what stands out the most about SERVPRO is that we are locally owned and operated. We are your neighbors.

Choose SERVPRO for Your Restoration Needs | SERVPRO® of Cape Girardeau & Scott Counties

8/8/2022 (Permalink)

No matter what type of disaster you face, SERVPRO of Cape Girardeau & Scott Counties is only a phone call away.

We are locally owned, and we know how hard the day-to-day of running a business is. Your to-do list is never-ending when you are trying to be successful, and a disaster can knock everything off-balance.

While oftentimes you can’t predict, and you certainly can’t prevent a natural disaster, you can get prepared for one.

Disasters don’t just strike offices either. Your home is also vulnerable to unexpected storms, flooding and a variety of other disasters. No matter where you experience damage, cleaning up and getting your life back together can be completely overwhelming.

To prepare yourself, start by creating an emergency plan that you can enact when a disaster is forecast in order to keep your home and your loved ones safe.

The American Red Cross has a wonderful website that can serve as a starting point for your emergency plan as you look more into the specific disasters that happen in Missouri.

For location specific information, keep county offices and the Missouri State Emergency management websites bookmarked. These sites will stay updated as disaster situations approach, and they provide contact information for emergency officials.

While an emergency plan is a great first step in protecting your home, damages may still affect your property. Regardless of the cause, the sooner response happens, the more of your property that can be restored. That’s why our ²⁴⁄₇ availability means we can be your go-to restoration professionals.

Why Choose SERVPRO?

No two situations are the same. Restoration needs are common around the nation, but every project will be different.

Flooding is one of the most common disasters. Annually, more than 14 million homes are at risk for being affected by floods, but the damage that occurs each time will be different.

Our professionals train regularly in order to be prepared for a variety of damages. Each project is taken one step at a time, and the unique needs are examined in order to get everything exactly as it should be.

SERVPRO is available around the clock. When it comes to disasters, the most important part of cleanup is how quickly someone responds. The sooner recovery starts, the less the damages can take over, and the faster your life is back to normal.

If you experience flooding in your home, damages can set in immediately to furniture, fabric items and paint. Water that sits unattended can create a mold problem, and over time, that could cause structural damages. With our ²⁴⁄₇ availability 365 days a year, we can get you recovered fast.

Our restoration service offers so much more. Not only do we recover the damages immediately caused by a disaster, we also handle every step of the process.

This can mean helping you pack up, covering your roof with a tarp or communicating with your insurance agent. We want to guide you through your entire recovery and ensure that the process is as painless as possible.

Whatever Mother Nature throws your way, SERVPRO of Cape Girardeau & Scott Counties can take care of you. We have the expertise and industry-leading supplies needed to get your property back to preloss condition, all as fast as possible.

When you suffer damage to your home or business, it’s important that you know who to call! Contact us today to get restoration started faster

Why SERVPRO of Cape Girardeau & Scott Counties Can Handle Any Size Disaster

7/18/2022 (Permalink)

Faster to any size disaster. This is not just another catchy line for SERVPRO. It is a commitment from each franchise professional--including us here at SERVPRO of Cape Girardeau & Scott Counties--to be there when you need us most. Whether you are a small business or homeowner facing water or fire damage, or you are a property manager dealing with a widespread disaster, the SERVPRO franchise system has the resources (equipment, products, fleet, people) to respond quickly and efficiently. The sooner help arrives, the sooner restoration begins and the sooner you can resume life and business as usual. SERVPRO of Cape Girardeau & Scott Counties is just the tip of the iceberg!

Should a major disaster occur, such as a flood, SERVPRO's Disaster Recovery Team is always poised and ready to go where they are needed. So no matter the size, call your local SERVPRO of Cape Girardeau & Scott Counties franchise professionals today! Backed by a system of franchises more than 2,000 strong, we'll help make your property disaster, "Like it never even happened."

Why use SERVPRO?

4/28/2022 (Permalink)

With more than 50 years of industry experience, SERVPRO is a leader of fire, water, mold, and other specialty cleanup and restoration services. Our network of more than 2,000 franchises has responded to property damage emergencies ranging from multi-million dollar large losses to those suffered by individual businesses and homes. Providing coverage in the United States and Canada, SERVPRO has earned the trust of major insurance companies, commercial clients, and countless homeowners.

Locally, SERVPRO of Cape Girardeau & Scott Counties has been around for nearly 30 years. We are recognized and trusted locally. We are proud and humbled to become a recognized household name. We gladly serve our customers and our community through our efforts. We are certified and trained professionals. You can be confident in using us.

DIY Water Damage vs. SERVPRO Professionals

3/30/2022 (Permalink)

It is tempting to believe that some water damage scenarios can easily be handled on your own. Before you make that decision, we want to explain to you why you should call the professionals at SERVPRO® of Cape Girardeau & Scott Counties when you have a water damage instead of trying to Do It Yourself. 

Scenario

Your dishwasher overflows overnight. There is two inches of standing water on top of all of your hardwood floors in your kitchen and dining room. You call your uncle because he has an extra shop vac. He willingly brings it over and starts helping you suck up water. Together, with two shop vacs, it takes you three hours to suck up all of the standing water. You make a run to Lowe’s and pick up some large box fans. You set them up and let them run all day. That night, you notice some warping in your hardwood floors and think, “How is that even possible? We sucked up all the water?” The next morning, it’s even worse. Now you have to seriously consider replacing your beautiful but expensive hardwood floors.

What would have happened if you called the professionals at SERVPRO® of Cape Girardeau & Scott Counties right away?

A bright green truck would have pulled up to your house, and a uniformed crew would have used a truck-mounted vacuum or submersible pump to suck up the water in a fraction of the time. With stronger power, more water between the wood panels would have been extracted and removed, making the drying process faster. After extraction, we would have placed a calculated amount of commercial-grade dehumidifiers and air movers to aid the drying process. We also would have used our specialty equipment drying mat on the hardwood floors that continuously pulls water from between the cracks and specifically guides airflow between panels. Our professionals would have returned every day to monitor the drying process and adjust where needed. Your hardwood floors could have been saved. 

Why SERVPRO®?

When you have a water damage at your home or business, rely on the professionals at SERVPRO of Cape Girardeau & Scott Counties to properly handle the mess. In the long run, you’ll be glad you did. 

The good news is that we offer more than just water restoration. Along with Fire and Water Mitigation, we do Mold Remediation, Storm Response, Biohazard, and other restoration work. Our cleaning services include Carpet and Upholstery, Air Ducts, Odor Removal, and various others.

SERVPRO® of Cape Girardeau & Scott Counties is your local Fire & Water - Cleanup & Restoration Company, and we are Here to Help.

Why Choose SERVPRO of Cape Girardeau & Scott Counties? Longevity.

1/20/2022 (Permalink)

This fall, SERVPRO of Cape Girardeau & Scott Counties will be celebrating 30 years in business in this community. Owner Richard and Sandy Hastings opened our doors in September of 1992. Nonetheless, this was not their first SERVPRO franchise. 

Richard first entered the SERVPRO world in 1980 as a technician for a franchise in Delaware. After a lot of hard work, he was later able to purchase that franchise. As new opportunities presented themselves across the country for SERVPRO franchises, Richard decided to sell that franchise and pursue the almost-untouched state of Missouri. 

He started the first SERVPRO franchise in St. Louis and began building a business from the ground up. In fact, when he moved, he didn't have much more than his SERVPRO van--not even a place to live! He figured it out along the way. It was there that he met his wife Sandy and later got married in 1987. A year later, she joined him in the business.  A year after their daughter Brittany was born, they decided to sell that franchise and open up SERVPRO of Cape Girardeau & Scott Counties.

Fast forward to 2016, their daughter and son-in-law Brittany and Mac Davenport joined the SERVPRO team. They held various roles for office administration, marketing, production technicians, managers, and eventually became part owners in the family business.

While Richard and Sandy are working towards retirement, they are leaving their trusted legacy with Mac and Brittany, helping and guiding them with their wisdom along the way.

At SERVPRO of Cape Girardeau & Scott Counties, we take pride in being a family-owned business that enjoys giving back to the community and helping it thrive.

If you ever need fire or water restoration services, we hope that you choose SERVPRO of Cape Girardeau & Scott Counties because of our longevity, consistency in creating happy customers, and our commitment to our community.

And The Winner For The 1st Place Carpet Cleaning Company Is …

10/6/2021 (Permalink)

SERVPRO® of Cape Girardeau & Scott Counties. 

Because of you, we earned the #1 spot, again, for carpet cleaning. Thank you. To each and every single individual who took the time to vote SERVPRO® of Cape Girardeau & Scott Counties #1 in Carpet Cleaning for the 2021 People’s Choice Awards, we cannot express our heartfelt gratitude enough. We appreciate your votes more than you know. 

Over the years, because of your support, we’ve now received this prestigious People’s Choice Awards seven distinct times. We are incredibly humbled and thankful. 

Speaking of carpets, is it time for your carpets and/or upholstery to be cleaned? 

Your home is your investment. Your business is your investment. And everything housed inside both is your investment. You want to protect it by all means -- that includes your carpets. 

When your carpets are heavily soiled, you may think it’s impossible for them to get clean. You may think it’s time for new carpets, which can be costly, but we’re challenging you to rethink that. Replacing your carpets isn’t always necessarily the case. Restoring them can be a much more cost-effective solution. 

SERVPRO® of Cape Girardeau & Scott Counties is always “here to help” you protect your investment with our Restore vs. Replace philosophy. Our “restore first” mentality helps to lower costs. Instead of replacing your carpets, restore your carpets. 

If you have stains on your carpet or upholstery, rely on and trust the award-winning company (SERVPRO® of Cape Girardeau & Scott Counties) for your carpet cleaning and upholstery cleaning. We’re Here to Help.® Our professionals can make those stains "Like it never even happened."® Call 573-339-1948.

Why SERVPRO®? Because We Create Happy Customers.

9/7/2021 (Permalink)

When there’s water damage, fire damage, storm damage, or mold damage at your home or business, you need to have the confidence knowing there’s a company that exists that can get your residential or commercial property back to its preloss condition. We want to instill that confidence within you. Rest assured, SERVPRO® of Cape Girardeau & Scott Counties can help make that damage "Like it never even happened."®    

We’ll let our happy customers do the talking. 

When this happy customer, Brent T., needed a professional water damage and mitigation company to make the damage “Like it never even happened,” he had this to say: 

“Thank you, Mac & crew! I so appreciated your help with our flooded basement. Your kind, caring, and helpful crew helped make a difficult situation so much more bearable.” 

When this happy customer, Diana M., needed a professional carpet cleaning company to make those stains “Like it never even happened,” she had this to say: 

“Good price for cleaning my carpets [cheaper than other companies]. Niki worked on my carpets and they look brand new! She did an amazing job plus was super funny and friendly. Highly suggest anyone to request her if you can!” 

Speaking of, did you know SERVPRO® of Cape Girardeau & Scott Counties was voted #1 in Carpet Cleaning for the People’s Choice Awards? It’s true. We earned that award multiple years: 2011, 2012, 2015, 2016, 2017 & 2018. And the verdict is still out if we’ll receive it for 2021. Time will tell. Stay tuned!  

When this happy customer, Sarah B., needed a professional sewage cleanup company, she had this to say:

“SERVPRO did fantastic when we had a pipe collapse which caused nasty sewage backup in our basement. Looks great, smells great and overall very happy!! I told them to trash all the kids’ toys that had gotten wet and when I was brought downstairs to check it out, the employee (I wish I remembered his name) had taken the extra time to put aside a few toys and things he was unsure about and cleaned and disinfected them for me. My son will be so excited. He didn't have to do that!!”

When this happy customer, Terri S., needed a professional HVAC and air duct cleaning company, she had this to say:

“Ronnie and Tony did a great job in cleaning my air ducts. I'm not sure how air ever flowed through them. They were very good with cleaning up and very courteous. I would have them back to do other work when I need it.”

And check out what this happy customer and business owner, Dana T., had to say:

“SERVPRO is committed to getting the job done quickly, efficiently and as much to original as possible should a disaster strike. Their team is so professional and they truly care about each customer. For spring cleaning, consider their services. Their team and owners are very involved in the communities they serve and give back each chance they can. Please use SERVPRO of Cape Girardeau and Scott Counties.”

Those were just five examples of highlighting our happy customers, but we have many more. One of our number one priorities is to create happy customers. We strive for this on a daily basis. We greatly appreciate each and every single of our happy customers. And we thank you. 

Are you a happy customer we’ve done work for? You, too, can leave us a Google Review.

A disaster can strike at any time on any given day. Just know that SERVPRO® of Cape Girardeau & Scott Counties is Ready for whatever happens 24/7, 365 days of the year. We are “Here to Help” for all your emergency and non-emergency needs. Because we’re centrally located, we’re in close contact with your home and/or business. Call 573-339-1948.  

7 Reasons Why SERVPRO®

5/31/2021 (Permalink)

When you experience any kind of disaster, such as water damage, fire damage, or storm damage, it causes a flood of emotions. And when an event of that nature occurs, you need to quickly find the best restoration company to make the damage "Like it never even happened."® And that company is SERVPRO® of Cape Girardeau & Scott Counties. We’ll give you seven reasons why you should choose SERVPRO®.  

• #1 franchise in the cleaning and restoration industry

SERVPRO® has earned the position as the #1 franchise in the cleaning and restoration industry. And we’ve held this position for the 21st consecutive year.

• Top 10 overall franchise in the nation by Entrepreneur Magazine’s Franchise 500 List 

Entrepreneur Magazine’s Franchise 500 List named SERVPRO® a top 10 overall franchise in the nation. And this is our eighth time being in the top 10.

• Locally owned and operated 

SERVPRO® of Cape Girardeau & Scott Counties is a locally owned and operated business. We’ve been servicing the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie, and Benton, Missouri, communities since 1992.  

• Faster to any size disaster 

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any size water emergency, so residents can expect an immediate response -- day or night.

• Highly trained and experienced professionals 

As water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. 

• Advanced technology

We invest in the latest technology and equipment because it helps us restore your home more efficiently and effectively. Not to mention, it helps to minimize cost. Our equipment allows us to detect hidden moisture and extract standing water quickly and efficiently. We also utilize professional-strength cleaning, sanitizing, and deodorizing products to clean and sanitize the affected water damage area for your comfort and safety.

• Access to national resources 

We can scale our resources to handle any size storm or disaster. We can readily and easily access resources from a network of 1,700 plus Franchises across the country, and our elite Disaster Recovery Teams are strategically located throughout the country.

Now that we’ve given you seven reasons “why SERVPRO®,” will you contact us for your next restoration and cleanup job? We’ll get your job done efficiently and effectively. We’re just a phone call away. Call 573-339-1948. 

Why Use SERVPRO® For Your Duct Cleaning

4/10/2021 (Permalink)

Allergies are rampant during the Spring. Did you know duct cleaning can help? Duct cleaning can improve the air quality in your home and business. You may wonder, why use SERVPRO® for your duct cleaning? The SERVPRO® duct cleaning system is proven and cost-effective.  

The ventilation system is often the biggest culprit in poor indoor air quality, but our highly trained and qualified technicians here at SERVPRO® of Cape Girardeau & Scott Counties can help you change that! Inspecting the ductwork in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your home. 

What might be residing in your ducts:

• Rodents
• Dust
• Dirt
• Debris
• Bacteria
• Mold
• Pollen
• Insects
• Pests 

A routine part of your local SERVPRO® franchise professional’s service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. We will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO® franchise professional can often restore the HVAC system and ductwork to pre-damage condition. 

If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends it be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. 

Unlike the majority of duct cleaning services, SERVPRO® franchise professionals use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. 

If your allergies persist this season, contact us to come out to provide you a FREE quote for duct cleaning. Call SERVPRO® of Cape Girardeau & Scott Counties at 573-339-1948 to make your appointment today.

Why SERVPRO®? The Same Reason Local Insurance Agents Choose Us

3/31/2021 (Permalink)

Should you happen to have fire damage or water damage at your property, would you know who to call? Would you know who to turn to?  Across Southeast Missouri the majority of insurance agents trust one name in the industry: SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? The same reason local insurance agents choose us.

In a recent survey, local insurance agents said they are extremely satisfied with the results they received from SERVPRO® of Cape Girardeau & Scott Counties. That is because we are committed to creating happy customers, happy insurance agents, and happy customers of insurance agents.

Fire and water damage can be highly unpredictable. If it strikes your home or business, you can feel confident knowing SERVPRO® of Cape Girardeau & Scott Counties will be there to help you in your dire time of need. We will be there to help you put life back together. We will make the damage, “Like it never even happened.”

You can be equipped with the knowledge that our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties will treat you and your customers with the utmost respect, compassion, and dignity. Integrity is a word that we take seriously here at our local franchise. We are Here to Help.® We will help you get back in business and back to your life.

If you have fire or water damage at your property, would you recommend us? Or, if you knew a friend or family member who had damage, would you recommend us? Many local insurance agents state that they will always recommend SERVPRO® to their clients. Additionally, a majority of local insurance agents say they would recommend SERVPRO® to their clients over any other mitigation and restoration company in the business in water or fire claim situations.

For any damage that strikes your residential or commercial space, rely on the premier cleanup and restoration company that local insurance agents choose; SERVPRO® of Cape Girardeau & Scott Counties. We are available to you and your customers 24/7, 365 days a year for all your emergency service needs. Call us anytime at 573-339-1948.

Why SERVPRO®? SERVPRO’s Duct Cleaning System

1/22/2021 (Permalink)

Did you know duct cleaning can improve your air quality? It’s important to have a clean duct and HVAC system at both your home and business. The professionals at SERVPRO® of Cape Girardeau & Scott Counties can clean your system for you. The SERVPRO® duct cleaning system is proven and cost-efficient. 

What’s residing in your ducts? Did you know you could have unwanted guests in there? Over time, different contaminants or foreign objects can enter and collect in your air ducts that may diminish the indoor air quality of your home or office, or it can cause other damages to your HVAC system. Below is a list of what could potentially be there: 

• Rodents 
• Insects or pests
• Dust 
• Dirt 
• Debris
• Bacteria
• Mold 
• Pollen  

And those are just a few of the reasons why it’s important to have a professional clean your ducts. Depending on where you live and other variables, it’s recommended to get your ducts cleaned every three to five years. If you have never had your system cleaned, now is a great time to have it done. SERVPRO® of Cape Girardeau & Scott Counties has an effective solution. 

SERVPRO’s Duct Cleaning System:  

• The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
• Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
• Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
• An optional process, a sealant or coating product may be sprayed to address odor or microbial concerns.
• Filters will either be cleaned or replaced to remove odor and dirt.

For all your residential and commercial duct cleaning and HVAC cleaning needs, count on our professionals here at SERVPRO® of Cape Girardeau & Scott Counties. Contact us to get a FREE quote. Or, give us a call at 573-339-1948.

Why SERVPRO®? Here to Help Your Hoarding Situation

1/16/2021 (Permalink)

Hoarding can be a serious problem in today’s society. Do you know someone who is a hoarder? If so, help exists. The heroes at SERVPRO® of Cape Girardeau & Scott Counties will be your solution. Why SERVPRO®? Because we are here to help your hoarding situation “Like it never even happened.”

According to the Mayo Clinic, “A hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with a hoarding disorder experiences distress at the thought of getting rid of the items. Excessive accumulation of items, regardless of actual value, occurs.” Many people with a hoarding disorder do not find their habits to be a problem.

Hoarded items are often things others would throw away or look at as junk or garbage, such as old newspapers, junk mail, or packaging. 

Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, which makes living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to the outside perimeter of the home as well, to storage facilities, or even the garage or yard. 

SERVPRO® franchises encounter hoarding situations in many capacities, so we have the experience to effectively handle those types of jobs. Many times, we’re called for a fire or water loss, and we encounter a hoarding situation when we arrive on-site. Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties will communicate with the insurance company regarding their contents coverage, and, after approval, contents can be packed out and possibly cleaned, dried, and safely stored at our local franchise, or relocated to a storage facility so the fire or water loss work can be performed.

Another way SERVPRO® franchises encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, our professionals will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. 

Hoarding jobs are often sensitive situations, and each case is very different. Our heroes at SERVPRO® of Cape Girardeau & Scott Counties are here to help make the mess “Like it never even happened.” If you encounter a hoarding situation at one of your properties or with your insureds, contact us. Remember, we are here to help your hoarding situation. Call us today: 573-339-1948.

Why SERVPRO®? Fast 24-Hour Service

9/4/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours, and neither does SERVPRO® of Cape Girardeau & Scott Counties. So, when disaster strikes your home or business, why SERVPRO®? Because of our fast 24-hour service. Our heroes are faster to any size disaster. 

SERVPRO of Cape Girardeau & Scott Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. When you contact us, you can expect an immediate response time, day, or night. 

In many cleaning and restoration situations, immediate action is needed. With over 1,700 franchise locations in the U.S. and Canada, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage, as well as the cleaning and restoration costs.

When you have water damage, fire damage, storm damage, or any other type of emergency, you need a company that is fast and efficient, and that premier company is SERVPRO® of Cape Girardeau & Scott Counties. Because we understand these incidents can occur at any given moment, we offer 24/7 emergency services. Our heroes respond quickly to your emergency needs. We’re your local cleanup and restoration partner. We are here for you. We are here for your business. We make it easy for you to contact us. And we’re always a phone call away: 573-339-1948.

Why SERVPRO®? Because We’re There For You Before and After The Damage

5/31/2020 (Permalink)

Fire damage. Water damage. Storm damage. Any of which can cause a highly traumatizing experience. That’s why SERVPRO® of Cape Girardeau & Scott Counties exists. We’re there for you before and after the damage. We’re here to help give you peace of mind during that experience, to help piece life back together, to help get your home or business back to preloss condition. We’re here to help make the damage “Like it never even happened.” 

No matter if you need residential or commercial cleanup or restoration services, we’ve got you covered, just like this Cape Girardeau, Missouri, homeowner. Check out this before and after photo of a reconstruction job our heroes completed from start to finish. SERVPRO® of Cape Girardeau & Scott Counties’ professionals provided effective communication to the customer so she was in-the-know during the entire job. 

And here’s another job to demonstrate how we were there for this business owner when he experienced water damage at his commercial property in Kelso, Missouri. We were with him before, during and after his flooded office journey. 

With any job we take on, our heroes walk you through the process and clearly communicate next steps, just like we did for another happy customer. This business had fire damage, which caused severe soot damage. And this before and after photo shows how our heroes got it back to its preloss condition. 

And we were there for another business in Scott City, Missouri, in their dire time of need. This before and after photo depicts how we made the water damage “Like it never even happened.” Our heroes were on-site immediately. Because, as you know, when you’re in business, every hour lost is one hour of lost productivity. And time is money. That’s why we respond quickly. We want to get you back in business as quickly as possible. SERVPRO® of Cape Girardeau & Scott Counties is faster to any size disaster or emergency.

Even for non-emergencies, such as cleaning, we’ll be there for you, just as we were for another local business. This business owner thought new flooring was needed, but this before and after photo demonstrates the difference stripping and waxing can make. We saved this owner thousands of dollars by restoring the floor versus replacing it. We firmly stand behind our restore versus replace mentality. 

Next time you need restoration services at your place of business or your home, why are you going to choose SERVPRO® of Cape Girardeau & Scott Counties? Because we’re there for you before and after the damage. With us, you don’t have to worry about it being just transactional; we’re focused on building a rapport with you and creating a happy customer. You can always count on us to be there for you. If you keep us at the top of your mind before damage strikes, you’ll know what to do and who to call after one occurs. We’re your solution and Here to Help.® Contact us whenever you need us. Call 573-339-1948.

Why SERVPRO®? The Same Reason Local Insurance Agents Choose Us

4/10/2020 (Permalink)

Should you happen to have fire damage or water damage at your property, would you know who to call? Would you know who to turn to?  Across Southeast Missouri the majority of insurance agents trust one name in the industry: SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? The same reason local insurance agents choose us.

In a recent survey, local insurance agents said they are extremely satisfied with the results they received from SERVPRO® of Cape Girardeau & Scott Counties. That is because we are committed to creating happy customers, happy insurance agents, and happy customers of insurance agents.

Fire and water damage can be highly unpredictable. If it strikes your home or business, you can feel confident knowing SERVPRO® of Cape Girardeau & Scott Counties will be there to help you in your dire time of need. We will be there to help you put life back together. We will make the damage, “Like it never even happened.”

You can be equipped with the knowledge that our experienced and qualified professionals here at SERVPRO® of Cape Girardeau & Scott Counties will treat you and your customers with the utmost respect, compassion, and dignity. Integrity is a word that we take seriously here at our local franchise. We are Here to Help.® We will help you get back in business and back to your life.

If you have fire or water damage at your property, would you recommend us? Or, if you knew a friend or family member who had damage, would you recommend us? Many local insurance agents state that they will always recommend SERVPRO® to their clients. Additionally, a majority of local insurance agents say they would recommend SERVPRO® to their clients over any other mitigation and restoration company in the business in water or fire claim situations.

For any damage that strikes your residential or commercial space, rely on the premier cleanup and restoration company that local insurance agents choose; SERVPRO® of Cape Girardeau & Scott Counties. We are available to you and your customers 24/7, 365 days a year for all your emergency service needs. Call us anytime at 573-339-1948.

We are Cleaning Experts

3/31/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO® of Cape Girardeau & Scott Counties today: 573-339-1948.  

Why SERVPRO®? The Professional Packout & Content Restoration Company for Your Home or Business

1/22/2020 (Permalink)

Why SERVPRO®? We’re the professional packout and content restoration company for your home or business. 

You’ve had a minor fire at your place of residence or establishment. One of the many things that crosses your mind is all your sentimental valuables. Everything is affected: your autographed balls, cards, and photos from your favorite sports team, your family heirloom, your framed picture frame that contains all your degrees, and the list goes on. Just ruined. Or so you think. 

When you’re faced with something as overwhelming and stressful as that, you need someone to come in to turn that into a stress-free situation. That’s where our heroes here at SERVPRO® of Cape Girardeau & Scott Counties come in. Our heroes save the day by making it Like it never even happened.® 

When you have fire damage at your home or business, our team can properly pack out your belongings and perform content restoration. We’ll treat you with respect and empathy, and we’ll always treat your home or business and belongings with care.  

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO® of Cape Girardeau & Scott Counties can conduct an organized, efficient move-out/pack-out of the affected area. Move-out will provide several benefits, including:

• A quicker remodeling process
• Protecting items from potential damage
• Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Content Restoration 

If your belongings are affected by fire damage, we can restore them with content restoration. SERVPRO® of Cape Girardeau & Scott Counties’ expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If you ever wonder why SERVPRO®, it’s because we’re the professional packout and content restoration company for your home or business. We have specific damage restoration training, personnel, and equipment. We can quickly restore your home to pre-fire condition. Allow us to take on your next fire damage job. Call our One Team MVPs at 573-339-1948.

Why SERVPRO®? We Make the Damage "Like it never even happened." ®

1/16/2020 (Permalink)

When a bad situation occurs at your home or business, such as water damage, fire damage, storm damage, or mold damage, it can leave you in a bad headspace. It can leave you feeling hopeless. But, there is hope. Your hope can be restored with SERVPRO® of Cape Girardeau & Scott Counties. So, why SERVPRO®? We make the damage "Like it never even happened." ®  

Water damage? "Like it never even happened." ®

SERVPRO® of Cape Girardeau & Scott Counties is your local professional water damage repair and restoration company. No matter if your home or business has water damage from an internal or external source, we identify the water source, get to the root of the problem and solve it. Don’t allow that water damage from flooding or leaks cause you a flood of emotions. Our experienced and qualified heroes can get your property back to "Like it never even happened." ®  

Fire damage? "Like it never even happened." ®

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties specialize in fire damage repair and restoration. We are your local professional fire damage repair and restoration company. Our experienced and qualified heroes can get your property back to "Like it never even happened." ® We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Storm damage? "Like it never even happened." ®  

We specialize in storm damage cleanup and restoration here at SERVPRO® of Cape Girardeau & Scott Counties. When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. 

Mold damage? "Like it never even happened." ®  

SERVPRO® of Cape Girardeau & Scott Counties is your local professional mold remediation and restoration company. Mold damage can do a number on your residential or commercial property. Did you know a mold infestation can quickly arise and spread throughout a home in 48-72 hours? Our team of heroes specializes in mold remediation. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential or commercial property has a mold problem, our heroes can inspect, assess and remediate your property. We fit the “mold!”

The point is, no matter what kind of damage you have, there is no job too big or too small for the heroes at SERVPRO® of Cape Girardeau & Scott Counties. We have the capacity to take on and handle ANY job. If you ever wonder why SERVPRO®? It’s because we can make the damage "Like it never even happened." ® When you’re ready for those kinds of results, just call 573-339-1948.  

Why SERVPRO®? Your Exclusive ERP Partner

9/4/2019 (Permalink)

Our SERVPRO ERP reaps many benefits for your business. Allow us to implement one at yours. Call 573-339-1948.

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment. We are “Here to Help” you do just that and more. SERVPRO® of Cape Girardeau & Scott Counties helps keep your business safe with our easy and effective Emergency Ready Profile (ERP). We make it our business to help protect your business. Why SERVPRO®? Because we are your exclusive ERP partner. 

What is an Emergency Ready Profile, you ask? An ERP is a comprehensive document containing critical information regarding your business. This includes information such as emergency contacts, shut-off valve locations and priority areas. Learn how to keep your business safe with a SERVPRO® ERP.  

An ERP is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. Knowing what to do and what to expect in advance is the key to timely mitigation. This can help minimize how water damage and fire damage can affect your home or business.

3 benefits of an Emergency Ready Profile: 

1. Helps ensure you’re “Ready for whatever happens.” 
2. Helps minimize business interruption by having an immediate plan of action in place for your facility. 
3. Helps save time and money. 

Our heroes here at SERVPRO® of Cape Girardeau & Scott Counties encourage you to always be prepared, always be “Ready for whatever happens,” and you can achieve that with our ERP. When we implement an Emergency Ready Profile at your commercial property, we analyze your blueprints and do a thorough walk-through to help ensure we cover all basis. We tag each system of your business so you can easily identify where they are if an emergency arises. Throughout the ERP process, we capture photos and document all pertinent information about your business and personally deliver it to you. 

Our mobile-friendly FREE app allows you to see all critical information in one central location. And you can access it with just the touch of a button. Take that very important step and go to your App Store to get our app now. It’s completely FREE. By doing so, you’re already taking those necessary steps to protecting your investment.

When it comes to protecting your business, count on the company that has experience in doing so. Count on the company that’s your exclusive ERP partner -- SERVPRO® of Cape Girardeau & Scott Counties. Our marketing heroes will be happy to implement your ERP -- for FREE. Contact us online, or give us a call today: 573-339-1948.

Why SERVPRO®? Deeply Invested in You, Your Family, Your Business, Your Community

7/11/2019 (Permalink)

When you need a leading franchisor of residential and commercial property damage restoration services, you need and want the best. So, why SERVPRO®? We’re deeply invested in you, your family, your business, your community. And that’s exactly who and what SERVPRO® of Cape Girardeau & Scott Counties is.

Speaking of deeply invested, Blackstone is deeply invested in SERVPRO®. On March 26, 2019, according to SERVPRO’s blog post, “SERVPRO® and Blackstone (NYSE:BX) announced that private equity funds managed by Blackstone (“Blackstone”) have recapitalized SERVPRO®, a leading franchisor of residential and commercial property damage restoration services. Blackstone is acquiring a majority stake in SERVPRO® as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity.” This is just one other reason “why SERVPRO®.” If Blackstone, the world's leading investment firms, a multi-billion dollar investment company, strategically chose to invest in SERVPRO®, why wouldn’t you?! This speaks volumes. In fact, Peter Wallace, Senior Managing Director at Blackstone, said, “We are excited to make this investment …”

SERVPRO® of Cape Girardeau & Scott Counties is continually investing and reinvesting our resources so we can better serve our customers, to fulfill our vision of becoming the premier cleaning and restoration company, which affords us the opportunity to be there for you, for your family, for your business, for your community in your time of need. We are constantly making strategic decisions and moves for our continued success, future growth. It’s all about growth. David Kestnbaum, Managing Director at Blackstone, said, “SERVPRO® is a high-quality company with a strong management team and great long-term prospects. We look forward to working with SERVPRO® and its franchisees to help fuel the business’ next phase of growth.” We are humbled and blessed for this strategic partnership with Blackstone.

The next time your home or business needs property damage restoration services, give us the opportunity to best serve you, your family, your business, your community, so you can tell us your why. Your next fire damage, water damage, mold damage, storm damage … we’ll make it Like it never even happened.® Why SERVPRO®? Because we are deeply invested in you, your family, your business, your community. Will you give us your next restoration job? Call 573-339-1948 to do so. We thank you in advance.  

Why SERVPRO®? Here are 3 reasons why.

5/31/2019 (Permalink)

If you want the best and leading restoration company, choose SERVPRO® of Cape Girardeau & Scott Counties for your home and business.

Have you ever had fire damage, water damage, storm damage, or mold damage at your home or business and wondered what restoration company should I use, why SERVPRO®? Here are 3 reasons why you should choose SERVPRO® of Cape Girardeau & Scott Counties versus other local restoration companies. But, there are plenty of more reasons.

1. Proprietary Products

The SERVPRO® Professional Cleaning Products, LLC., team works diligently to help Franchisees succeed with top-notch cleaning products so we can clean and restore your home or business to make it “Like it never even happened®.”

SERVPRO®, through SPCP, offers an extensive cleaning product and agent line to the Franchise System. We produce 89 cleaning products on-site year-round. Plus, we have 61 cleaning products from outside vendors. Combined, the SPCP team offers a total of 150 cleaning products to assist our Franchise so we can assist and best serve your residential or commercial property. We make the best products because the heroes at SERVPRO® of Cape Girardeau & Scott Counties believe you deserve the best.

Why is this important? When SERVPRO® production crews are out on a job for you, they are likely using SERVPRO’s® proprietary products. This allows us to own the cleaning and restoring products by offering an exclusive line available only to SERVPRO® customers. The SPCP team motto is, “Supporting Franchises through research, development, testing and production of high-quality cleaning products.

2. Community & Globally Oriented

SERVPRO® of Cape Girardeau & Scott Counties is both a community-oriented and globally-oriented company. We love to give back to our community year-round. We do this through a myriad of community efforts, such as Food Pantries, partaking in local events, golf tournaments and more. Get a glimpse at some of those local events here.

We do things on a larger scale, too, such as sponsoring children in third world countries. We understand the importance and impact of giving back. Being community & globally-oriented is one of many reasons we attribute our success to.

We’re a locally owned and operated business, so we live, work, play, and worship in this community, too, just like you.

3. Capacity to Handle All Jobs

No matter the size or extent of damage you have at your commercial or residential property, SERVPRO® of Cape Girardeau & Scott Counties has the capacity to handle all jobs -- large and small. We have the resources to handle storms and disasters. When a major storm hits, it may overwhelm other local restoration companies. SERVPRO® of Cape Girardeau & Scott Counties can scale our resources by accessing the equipment and personnel of 1,800 Franchises. Additionally, we have easy access to Disaster Recovery Teams, which specialize in major storms and catastrophic events.

We have the capacity to handle any of these jobs:

• Fire damage repair & restoration
• Water damage repair & restoration
• Mold remediation & restoration
• Air duct & HVAC cleaning
• Biohazard
• Carpet & upholstery
• Ceilings, floors & walls
• Drapes & blinds
• Odor removal
• Sewage
• Trauma & crime scene
• Vandalism & graffiti
• Commercial cleaning
• Document restoration

Why SERVPRO®? Here are 3 reasons why you should choose SERVPRO®of Cape Girardeau & Scott Counties for your next residential or commercial cleanup and/or restoration job: proprietary products, community & globally-oriented and capacity to handle all jobs. Remember, those are just three, but there are a number of other reasons. The next time you need the leading restoration company, simply call 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Capacity to Handle All Jobs

4/11/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs at your home and business -- large and small.

Why SERVPRO of Cape Girardeau & Scott Counties? We have the capacity to handle all jobs.

Which scenario would you prefer?

Scenario 1

Customer: Picks up phone to dial a #2 restoration company.

Phone: Ring, ring!

Company: Hello, this is ABC Restoration Company. How can I help you?

Customer: Yes, I have water damage in my basement. Can your team come to my rescue?

Company: Ma’am, we would absolutely love to. However, we have our crew out on another job right now. Let me take down your name and number, and we can call you when our team is available to come out.

Customer: No, thank you.  

-- OR --

Scenario 2

Customer: Picks up phone to dial the trusted and leading #1 restoration company.

Phone: Ring, ring!  

Company: Hello, thank you for calling SERVPRO of Cape Girardeau & Scott Counties. This is Michele. How may I help you?

Customer: Yes, my name is Brittany, and I have water damage in my basement. I just called ABC Company, and they said they couldn’t do it because they don’t have the capacity. Do you have the capacity, and can you help me with my water damage?

Company: Yes, Brittany, of course! We can certainly help you with your water damage. We specialize in water damage repair and restoration. And we have the capacity to handle all jobs -- big and small. We even have a large loss team, who are certified SERVPRO employees, not temps, to help us out if necessary. You can feel confident we’ll make your water damage “Like it never even happened.” We can come out today at 10:30 a.m. if that works for you.

Customer: Absolutely. Thank you so much, SERVPRO.

Was scenario 2 your choice?

When your home or business has fire damage, water damage, storm damage, or mold damage, you want a trusted company that has the capacity. The capacity to have the manpower and womanpower to do your job. The capacity to take on any job of any capacity.

SERVPRO of Cape Girardeau & Scott Counties is equipped with the right tools, the right equipment, and the right people to handle your job efficiently and effectively. We offer only the best and most advanced technology and techniques for your home and business, because you deserve it.

No job is too large for the heroes here at SERVPRO of Cape Girardeau & Scott Counties. When that water damage, fire damage, storm damage, or mold damage is just too big for the other companies to handle, rest assured, we can handle it. We’re a locally owned company with the access and resources of large, big-box companies. We’re part of a national network of nearly 1,800 Franchises. This affords us the opportunity to respond quicker with more resources. Additionally, we have our Disaster Recovery Team we can call on any time, 24 hours of the day, 7 days a week, 365 days of the year.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

Why SERVPRO of Cape Girardeau & Scott Counties? Because when you have fire damage, water damage, storm damage, or mold damage at your residential or commercial property, you want the company that has the capacity to handle your job. If it’s a big job, we can handle it. If it’s a small job, we can handle it. No matter the magnitude of damage, SERVPRO of Cape Girardeau & Scott Counties has the capacity to handle all jobs. Get the professionals! Call SERVPRO of Cape Girardeau & Scott Counties at 573-339-1948.

#1 Restoration Company Awarded 2018 Business of the Year

1/22/2019 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is humbled and honored to win the prestigious 2018 Business of the Year Award.

And the Business of the Year Award goes to … SERVPRO of Cape Girardeau & Scott Counties.

2019 is off to a great start for SERVPRO of Cape Girardeau & Scott Counties. We were pleasantly surprised when we heard the news that we won Business of the Year by our local Jackson Missouri Area Chamber of Commerce. This is a huge feat for us. We are incredibly honored to receive this 2018 accolade. We received this prestigious honor and award during the Jackson Chamber of Commerce Banquet, which was held Friday, Jan. 18, 2019.

We couldn’t have achieved this without our heroes. Our heroes work hard every day to make this type of award possible. Our Production Technicians (heroes) are out in the field performing that tough work on a daily basis. For the past 26+ years, when a customer has had fire damage, water damage, storm damage, mold damage, etc., we helped restore their belongings to make it “Like it never even happened.” We did more than that. Like our President and Co-owner Sandy Hastings said, “We put lives back together.” And that’s what we plan to do the next 26 years and beyond.

Check out some of our awesome photos on our Facebook page from Friday night’s epic event. Watch this video revealing SERVPRO of Cape Girardeau & Scott Counties as Business of the Year. Plus, you’ll get to see some behind-the-scenes shots, our owners, some of our heroes and more. You’ll even get some chuckles.

Should you have fire damage, water damage, storm damage, mold damage at your residential or commercial property, rely on the #1 restoration “Business.” “Of the Year” 2019, SERVPRO of Cape Girardeau & Scott Counties has a lot of great plans: continuing to give back to our community, growing our business, creating happy customers, and so much more. And we are looking forward to you being part of our growth, our success, and you being there with us along the way.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we do more than just a job. One of our jobs is to take care of your belongings, restore them to make it “Like it never even happened.” But, more importantly, like our Owner and Vice-president Richard Hastings said, “Our job is to take care of people.” We take care of you throughout that entire journey. We help get you, your family, your home, your business back to “Like it never even happened.”

We’d also like to congratulate Bug Zero for receiving the Small Business of the Year Award and all the other winners from that special night.

To our employees of SERVPRO of Cape Girardeau & Scott Counties, thank you so much. To our customers, thank you so much. To our vibrant community, thank you so much. To our local Jackson Missouri Area Chamber of Commerce, thank you so much. This award would not be possible without each of you. This Business of the Year Award is for YOU!

Why SERVPRO of Cape Girardeau & Scott Counties? Your Local Document Restoration Company

1/16/2019 (Permalink)

Why SERVPRO of Cape Girardeau and Scott Counties? We are your professional local document restoration specialists. If you’re a business owner, you know the vast importance of paperwork. How valuable would that paperwork be if it was ruined during a water damage or store damage? Not so useful, right? This could cause a big problem at your business. If you’re a homeowner, you have highly important paperwork stored at your home. That paperwork wouldn’t be so useful if it was ruined during a water damage or storm damage, either, correct? This could cause a big problem at your home. But, no need to fret! We’re in the problem-solving business. SERVPRO of Cape Girardeau & Scott Counties has the perfect solution for your home and business.

SERVPRO of Cape Girardeau & Scott Counties offers document restoration. Reference this resource to learn more about document restoration. We can restore your documents to make it nearly “Like it never even happened.”   

Benefits of Document Restoration:  

• Efficient and Effective - Did you know Vacuum Freezing is the most efficient and effective way to salvage damage documents? It’s true. This is a trusted method in the industry. Being effective and efficient can save you time, money and other resources, especially in business, so this is one benefit document restoration can offer your home or business.  
• NARA-Approved - Vacuum Freezing is the only method that is approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). These agencies are well-known in the industry. You can have that piece of mind knowing you have the NARA and GSA backing with this method. It’s important to protect what’s important to you.      
• Safe - Vacuum Freezing is a safe method. There may be other methods that exist, such as dehumidification, but that process can alter the structure of the paper’s fibers, which can cause the papers to become brittle. Dehumidification is a process that is not recommended by any means. Vacuum Freezing is the recommended method. When it comes to important documents for your home or business, go with the trusted and safe method.   

Important Business Documents:

• Employee W2s
• Employee W4s
• Business Plan
• Bylaws
• Financial Documents
• Bank Statements
• Tax Documents
• Etc.

All of these documents are vital for any business. And it’s key to be able to restore these documents should they be affected by water or storm damage. And that’s where SERVPRO of Cape Girardeau & Scott Counties comes into play. 

Important Homeowner Documents:

• Tax Returns
• Social Security Card
• Home Insurance Documents
• Bank Statements
• Mortgage Statements
• Pay Stubs
• Credit History
• Living Will/Power of Attorney
• Family Photo Albums
• Etc.

All of these are very important documents that you may store at your residence. So, if your home is hit with water or storm damage, effective restoration of these documents is key. And this is where SERVPRO of Cape Girardeau & Scott Counties comes into play.   

Tip: If you have important documents that are damaged by water damage or storm damage, and you need to restore them, immediately place them in a freezer. Then, call the professionals at SERVPRO of Cape Girardeau & Scott Counties. We’ll handle it from there.

Why SERVPRO of Cape Girardeau & Scott Counties? We’re your local document restoration company. Want to learn more about document restoration for your home or business? Just contact us. Whenever you need a specialist to restore your documents for your residential or commercial property, there’s only one company you should rely on, and that’s SERVPRO of Cape Girardeau & Scott Counties. Call 573-339-1948. We’d love to discuss these services with you.  

Why SERVPRO of Cape Girardeau & Scott Counties? Experience

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? Experience. Our qualified heroes are there for your home or business.

Why SERVPRO of Cape Girardeau & Scott Counties? Experience in fire damage. Experience in water damage. Experience in mold remediation. Experience in storm damage. Experience in commercial services. Experience in professionalism. Experience in being helpful. Experience in problem-solving. Experience in being efficient. Experience in being effective. Experience in well-versed backgrounds. Experience in customer service. Experience in creating happy customers.

With over a century of combined experience -- and counting -- in the Fire & Water - Cleanup & Restoration industry, if you have fire or water damage at your home or business, you’ll want a company you can trust and one with a major component: experience. You want a company with credibility, history, a solid reputation and qualified experts. And that’s SERVPRO of Cape Girardeau & Scott Counties.

Experience in Fire Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in fire damage and restoration. We specialize in fire damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home or business to pre-fire condition. In addition to fire, smoke, and soot damage, your residential or commercial property may also suffer from water damage as a result of the firefighting efforts. And we’re well-equipped to handle that, too.

Experience in Water Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in water damage and restoration. When your home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help us find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Experience in Mold Remediation & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in mold remediation and restoration. When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential property or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.

Experience in Storm Damage & Restoration

SERVPRO of Cape Girardeau & Scott Counties has experience in storm damage and restoration. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

Experience in Commercial Services

Our team of highly trained restoration specialists has experience in commercial services. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Cape Girardeau & Scott Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened” for any of the following:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Experienced Heroes

Our team of heroes has a high degree of professionalism. No matter where you may encounter our staff, we represent the company with the utmost respect. We understand the importance of being professional in all settings. We are extremely helpful to our customers. In fact, being helpful is one word that many of our happy customers expressed in our Certificate of Satisfaction (COS). We are there to help you, to serve you. And when there is a problem with fire damage, water damage, mold damage, storm damage at your home or business, our team of heroes knows how to effectively and efficiently resolve that problem. We know how to make it “Like it never even happened.” Our heroes have well-versed backgrounds, which creates a diverse dynamic at SERVPRO of Cape Girardeau & Scott Counties. One of the many things we pride ourselves on is customer satisfaction. We always put our customers first, make them our #1 priority. We are advocates in creating happy customers. To create happy customers is a mantra we firmly stand behind 100%. That’s part of our mission, part of our goal every day. In fact, “create happy customers” is plastered in our office as a constant reminder to our staff.  

Our team of heroes is our biggest asset. They come to the rescue when your residential or commercial property faces a fire damage or water damage. They even come to the rescue if your home or business needs mold remediation, carpet cleaning or any other general cleaning services. SERVPRO of Cape Girardeau & Scott Counties’ highly trained restoration specialists is faster to any size disaster.

Fire damage, water damage, mold damage, storm damage, or any type of damage for that matter, at your home or business can be upsetting and destructive. It can leave you feeling stressed, confused, and vulnerable. When it does, you’ll need a caring expert with experience to guide you through this crisis. SERVPRO of Cape Girardeau & Scott Counties will treat you with respect and empathy, and we’ll always treat your home, business and belongings with care. We’re with you throughout your entire journey. We help to make that unpleasant situation into a pleasant experience. Go with the company that has a diverse portfolio of experience. Experience the SERVPRO of Cape Girardeau & Scott Counties’ way. Call us at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Giving Back to Our Community

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? Because we give back to our local community. In order to have a vibrant and thriving community, you must continually invest in your community. SERVPRO of Cape Girardeau & Scott Counties takes great pride in being a part of the Cape Girardeau & Scott Counties community. We understand that communities like ours is what holds America together. We want to do our part to ensure the Cape Girardeau & Scott Counties’ communities thrive by helping the less fortunate, keeping the area safe and making our community the best it can be.

Food Pantries

In one capacity that SERVPRO of Cape Girardeau & Scott Counties gives back to the community is by our local food pantries. In 2018, we sponsored two food pantries. In September of 2018, we held one at New McKendree United Methodist Church in Jackson, Missouri. We served more than 70+ families in a 2-hour window. In December of 2018, we held another Mobile Food Pantry at City Church in Cape Girardeau, Missouri. We served more than 60+ families. This one was a huge success, too. It’s always better to give than to receive, and this is one way we wanted to give back to our community and to those families.  

SERVPRO First Responder Bowl

2018 was a special year for SERVPRO. SERVPRO sponsored the first-ever SERVPRO Bowl. This was a bowl specifically dedicated to all of our first responders. We know and understand what they have to endure on a daily basis. We knew we wanted to give them a special gift. As a small token of our appreciation, the marketing team at SERVPRO of Cape Girardeau & Scott Counties put together a special marketing package and personally delivered them to the local First Responders. As part of the sponsorship package, First Responders got four tickets to the big game day. Learn more about this epic event here.

Continuing Education

Throughout the year, SERVPRO of Cape Girardeau & Scott Counties offers a myriad of Continuing Education courses for insurance agents. We know that insurance agents have to have an allotted number of credit requirements to fulfill. That’s one reason we offer these interactive courses just for you. We want to make it as easy and accessible as possible.  

Local Golf Tournaments

SERVPRO is the official cleanup and restoration company for the PGA Tour. This is a national sponsorship we are proud to be a supporter of and humbled. Learn more about our other national sponsorships here.

Local Events

We support local community events. We love to get involved however we can. Over the years, SERVPRO of Cape Girardeau & Scott Counties has been involved and/or sponsored events such as parades, Polar Plunge, Duck Regatta, Breast Cancer Awareness Luncheon, and more. See what other local community events we’ve been involved with.

SERVPRO of Cape Girardeau & Scott Counties loves giving back to our community. We wholeheartedly believe the notion “it’s better to give than to receive.” From food pantries to the SERVPRO Responder Bowl to continuing education to local golf tournaments to local events, we’re there in our community giving back. How will you give back to your community? 

And just remember, if your residential or commercial property is hit with fire or water damage, SERVPRO of Cape Girardeau & Scott Counties gives you back your home or business by making it “Like it never even happened.” Give us a call if it does: 573-339-1948.   

Why SERVPRO of Cape Girardeau & Scott Counties? Local Fire Damage Specialists

12/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local fire damage specialists. We make a fire or water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist. And that’s exactly what the heroes at SERVPRO of Cape Girardeau & Scott Counties are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. But, our highly qualified and trained fire damage specialists at SERVPRO of Cape Girardeau & Scott Counties can relieve some of that stress by restoring your home or business to make it “Like it never even happened.”     

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of Cape Girardeau & Scott Counties’ process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Cape Girardeau & Scott Counties has the specialized fire restoration training needed to restore your home to pre-fire condition.

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of Cape Girardeau & Scott Counties, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, contact us online anytime. Or, simply give us a ring at 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Mold Remediation and Restoration Specialists

12/10/2018 (Permalink)

Why SERVPRO of Cape Girardeau & Scott Counties? We are your local mold remediation and restoration specialists.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local mold remediation and restoration specialists. When your home or business encounters mold, it’s vital to act fast and get mold remediation and restoration specialists there as quickly as possible. And SERVPRO of Cape Girardeau & Scott Counties is faster to any size disaster.

Did you know mold infestation can quickly arise and spread throughout your home in as little as 48-72 hours? It’s true. Mold can be a serious problem at your home or business, so it’s vital that you understand mold and the different types out there. One type of mold out there that may really concern a lot of people is black mold. So, it’s crucial you educate yourself.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has a mold problem, SERVPRO of Cape Girardeau & Scott Counties can inspect, assess and remediate your property.

If you ever wonder why SERVPRO of Cape Girardeau & Scott Counties, we’re a company that specializes in mold remediation and restoration. We’re a trusted leader in the restoration industry. Rest assured, SERVPRO of Cape Girardeau & Scott Counties fits the “mold.” To contact your local mold remediation and restoration specialists, call 573-339-1948.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Storm Damage Specialists

12/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local storm damage specialists. A storm can occur any time. We offer 24-hr. emergency services.

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local storm damage specialists. Mother Nature can be highly unpredictable. When she strikes, it can result in thousands even millions in property damage. If your residential or commercial property is faced with storm damage, count on the company that has local storm damage specialists, where they have a team of heroes that specializes in storm damage. Count on SERVPRO of Cape Girardeau & Scott Counties.  

Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Cape Girardeau & Scott Counties can respond immediately to storm and flooding conditions.

A flood can cause a flood of emotions. We specialize in flooding and storm damage restoration, which is the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home or business back to normal quickly.

Major storms and flooding events can overwhelm many restoration companies, but that’s not the case for SERVPRO of Cape Girardeau & Scott Counties. We can access resources from 1,700+ Franchises across the state and country and even utilize Disaster Recovery Teams for catastrophic storms, disasters and major events.

Our bricks and mortar is situated in Cape Girardeau, Missouri, but we proudly serve the Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities should they have storm damage at their home or business. So, we live, play and work here, too.

Our number one goal is to return damaged items and belongings to preloss condition, to make it “Like it never even happened.” We help you to regain control following a disaster.

Here are some storm damage tips of what to do after flooding:

• Remove excess water by mopping and blotting.
• Wipe excess water from wood furniture after removal of lamps and tabletop items.
• Remove and prop wet upholstery and cushions.
• Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• Turn air conditioning on for maximum drying in summer.
• Remove colored rugs from wet carpeting.
• Remove art objects to a safe, dry place.
• Gather loose items from floors.

When your home or business is hit with storm damage, why SERVPRO of Cape Girardeau & Scott Counties? Because we are your local storm damage specialists. We can restore your residential or commercial property back to “Like it never even happened.” Contact us online, or call us at 573-339-1948 -- 365 days a year, 24/7. We’re there for you in your time of need.

Why SERVPRO of Cape Girardeau & Scott Counties? Local Water Damage Specialists

12/10/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is your local water damage specialists. We make water damage "Like it never even happened."

Why SERVPRO of Cape Girardeau & Scott Counties? Because we’re your local water damage specialists. We are a trusted leader in the water restoration industry. Our heroes are highly trained water restoration technicians. They are equipped with the training, resources and knowledge needed to best serve all of our customers. One of our daily goals is to create happy customers. And our heroes help us do that.

Water damage can happen at your residential or commercial property at any given moment. We are readily available to respond to our flood or water damage emergency. We even offer 24-hour emergency services. When your Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie or Benton, Missouri, home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Cape Girardeau & Scott Counties uses advanced water damage inspection and extraction equipment to help find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

SERVPRO of Cape Girardeau & Scott Counties has a highly effective water damage repair and restoration plan for your home or business. Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1 - Emergency Contact

Step 2 - Inspection and Damage Assessment

Step 3 - Water Removal/Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Repair

Step 6 - Restoration

When your home or business is affected by water damage, SERVPRO of Cape Girardeau & Scott Counties can make it “Like it never even happened.” Check out some of our water damage before and after photos.

The next time you have water damage at your home or business, choose us to see how we make it “Like it never even happened.” Then, you’ll why SERVPRO of Cape Girardeau & Scott Counties is your go-to company. We’ll prove to you how we’re your local water damage specialists. We’re there for you in your time of need. Here’s the number you need to call: 573-339-1948.   

Faster to Any Size Disaster: The SERVPRO of Cape Girardeau & Scott Counties’ Way

11/21/2018 (Permalink)

Why choose SERVPRO of Cape Girardeau & Scott Counties? We’re faster to any size disaster -- whether it’s a fire or water damage. This is the SERVPRO of Cape Girardeau & Scott Counties’ way. If your home or business is hit with fire damage, water damage, or storm damage, we can make it “Like it never even happened.” There is no job that is too big or too small for our team of heroes.

Did you know 475,500 structure fires were reported in the United States in 2016? 475,500. What did that equate to in a dollar amount? $7.9 billion in property damages. And one structure fire was reported every 66 seconds, according to the National Fire Protection Association (NFPA). These are some alarming stats.

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of Cape Girardeau & Scott Counties provides cleanup and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Cape Girardeau & Scott Counties arrives quickly and starts the water extraction process almost immediately.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to mitigate the damage, the cleaning and restoration costs.

We proudly serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton, Missouri, communities. We’re fast responders to any fire or water damage that may strike your home or business. Because, when your home is ablaze or submerged in water, seconds matter. Because your belongings matter to you. And your safety and restoration of your home or business are important to us.

Combining rapid response time, professionalism, an open and effective line of communication, exemplary customer service and more are reasons why you should choose SERVPRO of Cape Girardeau & Scott Counties for your next fire or water damage. Stayed tuned for future blog posts of other reasons why you should choose us. When your home or business has a fire or water disaster, call the fire & water -- cleanup & restoration team that is faster to any size disaster. And that’s the one and only elite team of SERVPRO of Cape Girardeau & Scott Counties. Allow us to restore your residential or commercial property. We’ve been faster to thousands upon thousands of jobs and counting. Yours could be next. Call us anytime: 573-339-1948.

The Best Local Water Damage Company

10/30/2018 (Permalink)

Learn how SERVPRO of Cape Girardeau & Scott Counties is the best local water damage company. Our heroes make it "Like it never even happened."

When your home or business is hit with the worst water damage, you want the best local water damage company to remediate that problem. SERVPRO of Cape Girardeau & Scott Counties is your solution.

Do you know what to do if your residential or commercial property is hit with water damage? If you’ve answered yes, then great. But if you’ve answered no, no worries. That’s why we’ve compiled this handy water damage tips to reference until professional help arrives. This can help you protect yourself, your family and your property.

SERVPRO of Cape Girardeau & Scott Counties is your water damage repair and restoration professionals. Water damage restoration is the SERVPRO Advantage. We have a team of highly trained and qualified water restoration technicians (heroes) to handle any size water damage that occurs at your home or business.

Flooding and water emergencies do not wait for regular business hours to occur. That’s why we offer 24/7 emergency services to be there for you any time of the day. We’re there for you in your dire time of need. You can never predict the severity of these types of disasters. It can leave you and your family with a terrible aftermath. Mother Nature can hit at any given moment. Let’s take Hurricane Florence as a prime example.

Our team took a trip to North Carolina to help those businesses, homes and families get back to life, back to their homes, back to their businesses, back to “Like it never even happened.” Before departure, we were preparing for Hurricane Florence so we had an effective game plan. This afforded us the opportunity to provide our heroes with a blueprint so they knew exactly how to handle each job efficiently and effectively. We equipped them with all the proper equipment to fulfill the jobs at-hand. Although we’re a locally owned company, we have the national resources to back us, especially in times of need.

SERVPRO of Cape Girardeau & Scott Counties is fully equipped to handle any size water damage or disaster. When you’re doing a Google, internet search for the best local water damage company, there are certain things you should look for, and we encompass all of them. Learn more about water damage repair and restoration and why we’re the best local water damage company. We are proud to serve the Cape Girardeau, Sikeston, Scott City, Charleston, Marble Hill, Jackson, Perryville, Chaffee, East Prairie and Benton communities. Contact us if you’re hit with flooding or water damage. Give us a call: 573-339-1948.

How Agents Can Benefit Greatly by Referring SERVPRO of Cape Girardeau & Scott Counties

9/24/2018 (Permalink)

SERVPRO of Cape Girardeau & Scott Counties is proud to have a strategic partnership and be a preferred vendor with Farmers Insurance.

SERVPRO of Cape Girardeau & Scott Counties has some very exciting news. News so big that we want to announce it to the world.

We are officially part of the Farmers Emergency Mitigation Referral Program. This is epic. And we are so very happy, privileged and humbled to be their preferred vendor, to have this strategic partnership with Farmers Insurance. SERVPRO and its franchises have service agreements with many insurance companies across the country. We have relationships with lots of different companies at the Corporate level.

So, what does this mean for agents? Benefits.

As an agent, you care deeply about your customers, and you’re always looking out for their best interest. Know how agents can benefit greatly? By referring SERVPRO of Cape Girardeau & Scott Counties.

Customer service, customer retention, additional product sales and limited warranty two years’ labor/one year materials are all benefits of how you, the agent, can benefit greatly by referring SERVPRO of Cape Girardeau & Scott Counties. Learn how as we extrapolate on the 4 benefits:

Customer Service

Customer service is vital in any industry, especially in the fire and water restoration business, and it’s one of the many benefits agents will reap by referring us. SERVPRO of Cape Girardeau & Scott Counties’ professionals will handle each job according to the highest professional standards, interacting with customers in a professional manner to provide exemplary customer satisfaction.

The science of restoration can be quite complex, but SERVPRO of Cape Girardeau & Scott Counties makes it easy. We are well-equipped, highly trained, have advanced technology and customer diplomacy to handle any size disaster.

Customer Retention

When you have satisfied customers, they can convert to a higher rate of policy retention and renewals. And, ultimately, they will become brand ambassadors for your company, which, as a result, the influx of qualified leads. It will be like the gift that keeps on giving.

SERVPRO of Cape Girardeau & Scott Counties thoroughly documents and communicates each step of the restoration process. We keep you in the loop, because informed customers are happy customers. In fact, that’s one of our mottos: create happy customers. We’re with you throughout the entire journey. Furthermore, we produce the correct claim documentation for fast, easy and effective claim processing.

Additional Product Sales

We’ve all heard the saying, happy wife, happy life. We have that same philosophy for our customers. When customers are satisfied, they are more apt to provide new referrals and to be more receptive to allow you to offer additional insurance options.

If a large-scale disaster or storm hits, SERVPRO of Cape Girardeau & Scott Counties’ System has the resources to get to customers quickly and efficiently. When their needs are met, your relationship has added value.

Limited Warranty Two Years’ Labor/One Year Materials  

Customers enjoy knowing we will not only meet expectations, but exceed expectations, or we will provide re-service at no additional cost for up to two years.

We warrant for two years the workmanship of the emergency mitigation service or restoration work performed. We warrant for one year that all materials, furnished by us, will be new, of good quality and free from defects.

As you can see, there are benefits and real value when agents refer SERVPRO of Cape Girardeau & Scott Counties. We would like to take this opportune time to thank Farmers Insurance for this incredible opportunity. We look more than forward to working with each of you. Here’s to a healthy, happy working relationship. Anytime you need us, have questions or ready to send a referral, simply give us a call at 573-339-1948, or fill out this brief form.