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Lurking Water Damage in Your Home | SERVPRO® of Cape Girardeau & Scott Counties
5/9/2023 (Permalink)
Think you may have water damage in your home? Here are some tips from SERVPRO of Cape Girardeau & Scott Counties to find the source.
Water can do a lot of damage in a very small amount of time. Even a little bit of water can result in devastating amounts of damage the longer it is allowed to sit, making hidden water damage particularly dangerous.
When you know how to find water damage, you can stop it before mold and structural issues start, which means you can also avoid needing costly repairs. Get to know some of the most common places water likes to hide out in your home, and make it a habit to check them frequently.
Some of these places include the following:
The roof. With lots of nooks and crannies, finding water leaks on your roof can be a real challenge. If you don’t get on your roof often, try to add checking it after every wind storm and at least once a quarter to your regular home maintenance.
While they often start out very slow, it's crucial to fix even small leak issues quickly. When your roof leaks, it can lead to damage on every level of your home, and it sets your attic up for pretty serious mold growth. Check for wet insulation regularly, and take action when there is excess moisture.
The bathroom. A space where you use so much water (and drip so much water) should come as no surprise as being a common spot for water damage. Leaks can still hide out in the bathroom, however, which means you need to look for problems regularly to prevent damage.
Look under your sink for puddles or damp walls, and make sure the sink faucet and tub faucet aren’t dripping. Feel around the base of the toilet weekly for water drips, and make sure your bathroom is drying completely out even after the steamiest shower.
Excess moisture or slow-running drains in the bathroom are another indicator of a hidden issue that could lead to mold and other damages.
Large appliances. If an appliance uses water, that appliance can leak. Leaky appliances can be especially challenging to discover, as the leak often originates underneath or behind the appliance.
Pull large appliances like your washing machine, dishwasher and refrigerator out away from the wall at least twice a year. Clean under them and check for soft spots in the floor, standing water or mold growth. These are all indicators that there is a problem with the water line.
Check for issues while you are using these appliances too. Listen for dripping noises, or take note of unexplained water drops on the floor. Every appliance has a different lifespan, but it is a good rule of thumb to replace anything that is more than 10 years old. This is a great way to stop problems before they ever start, as well as ensure your home has the safest items in it.
Dealing with a water emergency? Our SERVPRO specialists can be on the scene of the disaster ASAP to restore your water-damaged home!
The Trained Restoration Team You Can Trust | SERVPRO® of Cape Girardeau & Scott Counties
5/4/2023 (Permalink)
Is your home or business in need of restoration? SERVPRO of Cape Girardeau & Scott Counties is ready to help you recover around the clock.
Decisions about your home can be challenging. You have to consider your tastes, comforts, safety, costs and so many other factors. There are small decisions that might feel simple, like the color of your appliances, and there are major decisions to make, like who you will trust to repair your home if it is ever damaged in any kind of disaster.
Experiencing a fire or flood in your home can be a tragic experience no matter how much damage happened, making working with a trusted, trained and certified company so important.
SERVPRO of Cape Girardeau & Scott Counties is a locally owned business, and when you work with us you work with your neighbors. Our team is highly trained in all the latest restoration techniques and we have the certifications needed to ensure your project is completed to the highest standards.
We Adhere to Industry Trainings
Our team adheres to a specific set of standards called the IICRC standards, which means all of our professionals follow top tiered guidelines for cleaning and restoration. While we follow these standards in a number of areas, our main ones include:
water damage repair and restoration
fire and smoke damage recovery
mold remediation
carpet, upholstery and furniture cleaning
We also offer our employees the opportunity to train for a number of certifications. These trainings are self-paced, which means our staff can work on their own time to ensure they are completely absorbing all of the knowledge presented to them.
We Never Stop Learning
From the time we hire our staff, we begin training, and once employees have completed their onboarding, they can access a wide variety of continuing education and e-learning opportunities in order to never stop learning.
We also work hard to ensure that we have top-of-the-line equipment in order to ensure that any family in our community affected by a disaster can recover fast and completely.
Staying ahead of recently released information means that we can change how we do things according to the best possible practices. We utilize a lot of technology in our restoration process, and we make it our goal to keep up with any tech changes to ensure we have the latest tools, knowledge and materials to handle your home damage, regardless of size.
Why This Matters for You
When your home is damaged, you want things to get back to normal as fast as possible, which is why having a fully trained, certified and technically advanced restoration company right in your backyard matters! We can handle your restoration from the moment the disaster happens until you are completely satisfied with the finished project.
If you work with a company that is not certified or well-trained, you could do more harm than good in the end. Repairs might not be completed the way you want, and you may end up with more assets lost than restored. When you choose SERVPRO of Cape Girardeau & Scott Counties, you are in the best possible hands.
When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.
Have water damage in your home from an appliance? SERVPRO of Cape Girardeau and Scott Counties is always on call ready to help,
4/12/2023 (Permalink)
Have water damage in your home from an appliance? SERVPRO of Cape Girardeau & Scott Counties is always on call ready to help,
Maintaining Appliances That Can Cause Water Damage | SERVPRO® of Cape Girardeau & Scott Counties
The clink of ice, a cup of cold water straight from the fridge, clean laundry and dishes…could we function without the appliances in our home? While these units make our life easier, they also pose a risk of leaking from the water lines that make them work, making your home susceptible to damage.
Water damage that originates from an appliance can be challenging to find, as they often are slow leaks and can be hidden underneath the appliance itself.
When you know what to look for and you are able to act fast, however, you can mitigate your losses and get back to enjoying the appliances for their intended use.
Regular Maintenance
In order to prevent water damage, you have to look for it regularly. Use your hand to feel for wet spots around and under appliances as often as you clean in order to fix things quickly.
When an appliance leaks, it is often hidden underneath, so keep an eye out for unexplained drips in the floor. Move your appliances every so often to clean underneath them and check for mold growth or soft spots.
Your HVAC is another appliance that can often cause a leak inside or outside your home. You should have your unit professionally serviced once a year and change your filters every few months, but also check for moisture near vents and puddles of water by the exterior unit. These are both signs there is a leak somewhere, and it could be causing unseen damage or mold.
Check your water heater, too. This is one of the most common sources of water leaks in the home, and it can easily be forgotten until something stops working. Treat it like all your other appliances and watch for signs of leaks regularly.
Yearly or Long-Term Maintenance
Watching your appliances weekly or monthly means you can catch any problems early and stop damages before they become extreme. In addition to this, you should also get your appliances serviced according to their manufacturer guidelines. For some of your larger items, this likely means bringing in a professional, but there is also some long-term maintenance you can do on your own.
Look at hoses and other tubes on your refrigerator, dishwasher and washing machine. Check for signs of wear and tear like holes or kinks. Replace aging material to avoid problems, and upgrade your appliances altogether every 10 to 15 years.
Appliance leaks can start small but lead to massive damage when they aren’t caught and fixed fast. Enjoy your cold cup of water and the smell of fresh laundry with ease knowing that water damage isn’t hiding out anywhere in your home.
Have water damage in your home from an appliance or another source? Our team is here to help, so call us day or night.
Dealing with the aftermath of a commercial fire? SERVPRO of Cape Girardeau & Scott Counties is your local restoration expert.
3/27/2023 (Permalink)
Dealing with the aftermath of a commercial fire? SERVPRO of Cape Girardeau & Scott Counties is your local restoration expert.
The Basics of Fire Safety in the Workplace | SERVPRO® of Cape Girardeau & Scott Counties
There is no such thing as a good emergency, but when you don’t anticipate and plan for what could happen at work, you can create a more dangerous situation. If your commercial building ignites in a fire, you want to be able to rest assured every step was taken to ensure your staff and your property’s safety.
Starting with basic fundamentals of fire safety, like how to handle fire extinguishers, is a great way to introduce the subject to everyone who has access to your property. Very few people have actually been trained to use an extinguisher, and they only take a few simple steps.
Create a commercial safety plan that keeps everyone safe and business running.
Start With the FundamentalsInstalling proper safety equipment throughout your building is crucial in creating a safe atmosphere. When you have fire extinguishers, OSHA rules state that someone in the building must be trained to use them.
Not only should you instruct your staff on how to operate fire extinguishers, but you should also ensure they are aware of the different kinds of commercial extinguishers there are.
As a first step, start by simply showing your employees how to hold and aim an extinguisher. Make sure they understand they should first get a solid grip on wherever they are pointing, then they can pull the pin and squeeze the handle. A sweeping motion is the best way to thoroughly put flames out, and you should include in your instructions to stay six to eight feet away from the fire.
The acronym PASS is a great way to remember each step of the process. Review the process at least once a year with regular staff, and make sure it is also included in any kind of onboarding when someone is hired.
While you should make sure that everyone in your building has access to basic fundamental training for fire safety, you may also want to assign specific roles to staff members that can be relied on in different areas of your property. This ensures if an emergency ensues someone is tasked with handling a floor or other intentional area, which can aid in mitigating extreme losses.
There’s a Time and a PlaceIn staff training, it is important to address specific situations your building or company could potentially face. If you have a commercial kitchen, handling grease fires should be addressed in order to ensure the correct method and extinguisher is used. If you have a warehouse or work with chemicals, understanding what to do if a fire erupts can prevent losses.
As with any safety training, it is crucial to always put the priority on protecting life first. A fire extinguisher can do a lot to prevent damages and control a situation, but fires move quickly and can easily become out of control. Make sure your employees understand when and how to evacuate in order to keep themselves safe.
Clearly mark exits, and include a location to meet and numbers to call if an evacuation is required.
Creating a workplace safety plan can give you peace of mind as an owner or manager knowing that your people and your assets are protected. Practice your plan often, including the basics, to ensure the best possible response any time there is an emergency.
Dealing with the aftermath of a commercial fire? Our SERVPRO specialists can restore your losses and return your workplace to its pre-fire condition.
SERVPRO of Cape Girardeau & Scott Counties team is always here for you, if you experience any storm damage call us right away.
3/15/2023 (Permalink)
SERVPRO of Cape Girardeau & Scott Counties team is always here for you, if you experience any storm damage call us right away.
Showers, Flowers and Spring Water Damage Prevention | SERVPRO® of Cape Girardeau & Scott Counties
The most magical time of year is right around the corner—spring! You can finally start pulling out lighter clothes and putting away heavy jackets, but don’t forget to also start preparing your home for the additional rain and potential for severe weather.
When you start your spring-cleaning inside, start thinking of ways you can also do some cleanup outside in order to protect your home from damage. Take care of the most vulnerable places and avoid costly damages.
Clean It OutAs we emerge out of the cold season, it is crucial to clean up any built-up debris that may have accumulated. A winter that has seen large amounts of rain along with a little ice and snow could have caused gutters filled with leaves and other debris. Use the warmer days to make sure both the gutters and the downspouts are cleared so that rain can flow away from your home.
Warmer weather is also a great reminder to walk your property and ensure that HVAC vents and dryer vents are free of any blockages. All the rain we have had over the season could have forced leftover leaves and loose limbs into piles that will need to be removed to prevent both water and fire damages.
Check your outdoor faucets as well. While you should keep covers handy in case of a late freeze, look for cracks or leaks in your pipes. These little issues can become big problems when left unchecked and not corrected quickly.
Fix Issues FastBecause we spend so much time indoors during the winter, it can be hard to catch developing issues to our roof or foundation. Choose a warm week early in spring to inspect your roof for loose shingles. Check around your chimney flashing, as well, since this is often one of the first places to leak.
Minor issues on your roof can lead to leaks that drip through your attic and damage the rest of your house. It is not unusual to see strong storms early in the spring season, including those with high winds and potential tornadoes. For this reason, it is important to quickly address problems in order to prevent a disaster when the weather turns severe.
Get Ready for the WaterAlong with your roof, you should prepare the lower level of your home as spring rains can leave your basement at risk for flooding. If you have a sump pump, get it inspected while the weather is still cold for the peace of mind knowing that water will be continually moved out of your home. Check for clogged drains and make sure walls, windows and doors are still well-sealed to avoid additional moisture as well.
Restock your family emergency kit, and practice your safety plan. Take out your winter gear and replace it with ponchos and other items to help you deal with excessive rain.
Update the batteries in your flashlights, and make sure you have two ways to receive weather alerts. Severe weather is extremely common in our area during spring, and it can pop up very quickly. Make sure you and your family are always ready to move to safety when necessary.
While there are a lot of ways you can prepare your house from spring and the excessive rain that often comes with it, water damage might still happen. SERVPRO is the around-the-clock team that can respond to your property and start the drying process fast. We have all the training and equipment to save as much as your property as possible, and it is our goal to stop damage fast so you can get back to life.
Got water damage? We are here to help 24⁄7 and can restore your home quickly.
Experienced water damage in your commercial building? SERVPRO of Cape Girardeau & Scott Counties can help you get dried out quickly.
3/6/2023 (Permalink)
Experienced water damage in your commercial building? SERVPRO of Cape Girardeau & Scott Counties can help you get dried out quickly.
Commercial Building Water Damage | SERVPRO® of Cape Girardeau & Scott Counties
Water is one of the leading causes of damage in commercial buildings. Something as small as a leaky toilet can leave a building in utter chaos, especially when it is allowed to leak long-term.
Catching every leak or drip in a commercial building, especially a large one, can seem like an impossible task. However, when you know the most water damage-prone areas, you can be a lot more proactive about preventing damages.
3 Common SourcesWhen you own or manage a business, there is no such thing as a good disaster. Experiencing water damage could lead to a shutdown that causes loss in business and costly repairs.
Get into the habit of keeping a close eye on the locations in your building that are most often the source of water damage. Assign staff to check them regularly as well so that you can stop damages before they get extensive.
1. The roof. A leak in your roof could be the result of a storm or from wear and tear. When water damage starts at the roof, it can lead to problems on every floor of your building when it isn’t caught early on. Clear your gutters regularly, and check your roof after every storm. Keep up with regular maintenance and replace shutters as needed.
2. Bathrooms. Leaks in your pipes can be as small as a pinhead. Toilets and sinks are a common source of issues, as they account for 15% of total water loss in commercial buildings. Make sure checking pipes in every bathroom is assigned to your maintenance crew so that leaks are caught in a timely fashion.
3. Water heaters/HVAC/boilers. If you have a large appliance that has a water line, there is the potential for leaks. Clogged drains or loose pipe connections are regular culprits, and they can be tricky to spot due to the size of the appliance. Watch for puddles near the units, and take note of any drops or rises in your building’s water pressure. These are both signs of an issue that you can fix before damages set in.
Take Preventive StepsWhile you can’t stop a flood from a natural disaster, most other water damage can be controlled when you know how to respond. Take the time to prepare your building and your staff so that you can mitigate your risks if an event should occur.
Build a plan for maintenance that is used and reviewed consistently to avoid water damage from plumbing.
If you don’t know where to begin, let SERVPRO help you create a personalized Emergency Ready Plan that will break down every step to take in the event of a disaster.
Don’t forget staff kitchens and other fixtures throughout your building as you create you maintenance plan to ensure they are checked often. Make sure several people that regularly access your building know where to find water shut-offs and can act quickly during an internal emergency.
Timing is crucial when it comes to water damage. Take every step you safely can to control the initial situation, then call SERVPRO. Our team is available to respond 24⁄7 to your call. It’s our goal to get your restoration completed quickly so you can get back to work.
Experienced water damage in your commercial building? Contact us to get dried out quickly.
For quick repairs following a fire, get in touch with our team at SERVPRO of Cape Girardeau & Scott Counties.
3/6/2023 (Permalink)
Call SERVPRO When the Flames Are Out | SERVPRO® of Cape Girardeau & Scott Counties
There are lots of disasters that can do a lot of damage to your home or business, but suffering a fire can be completely devastating. Fires move fast after they start, and they can destroy everything in their path until they are stopped.
Experiencing a fire can leave you feeling completely overwhelmed as you try to figure out where to even begin cleaning up. The good news is that you have a partner in SERVPRO that will walk you through every step of the restoration process.
Our Initial MoveOnce your family is safe and the flames are out, make your next step calling our expert team.
You can call us day or night and we will start gathering information right away in order to create a unique plan that will put your home or business back together. Once we have connected over the phone, we will put a team together and on their way to your property with all the necessary equipment and knowledge to start cleanup as soon as they get there.
When we arrive at your property, we will perform a thorough inspection. Fire can do damage in rooms that experienced no flames, but we will ensure that every bit of smoke or soot is completely cleaned up.
Time to Get to WorkResponse time is crucial in any disaster in order to stop additional damages, so our team’s first step after inspection will be to secure your home and lessen the effects of the fire. We can board up your windows or tarp your roof as we start drying out the water used to extinguish the fire.
With top-of-the-line equipment, our team will begin removing smoke and soot damage from walls, ceilings and floors. We will clean and sanitize any surface that is damaged while also removing lingering odors.
The Most Crucial StepWhile we refer to the entire process as a restoration process, we actually don’t start this step until the initial cleanup is complete. Once damage is removed, we can then replace drywall, paint walls or replace flooring as needed.
If a total reconstruction is needed, we can handle that as well. Anything required to put your home or business back exactly as it should be can be tackled by our team. We have the tools and experience to put your life back together.
For rapid repairs following a fire, get in touch with our team at SERVPRO of Cape Girardeau & Scott Counties! We will work as quickly as possible to return you to a safe and fully restored property.
Safely Heating Your Home All Winter | SERVPRO® of Cape Girardeau & Scott Counties
1/24/2023 (Permalink)
Call SERVPRO of Cape Girardeau & Scott Counties if you experience any smoke, soot or fire damage.
By now, the weather has let us all know that winter is here and ready to stay. It’s likely you have switched your home to heat full-time now, and probably stocked up on firewood as well.
These are certainly regular tasks we all do; however, if you do them without proper preparations, you could be setting yourself up for a fire disaster.
You deserve to stay warm and cozy all winter. Take action to ensure your equipment runs well and your home stays safe.
Furnace BasicsFurnaces are one of the most common heating systems in homes around our area. In order to function properly long-term, your furnace will require regular maintenance.
Since our cold weather arrived in October this year, there is a good chance you have already given your system a solid inspection. If you haven’t, take the time to clean it thoroughly and make sure it is clear of excess dust.
If you haven’t already done so, you should also replace the filter in your unit. Every 90 days is typically the recommended timeframe for this, but you may want to increase that if you have four-legged children. Use the start of each season as a reminder to change the filter and ensure everything is running well.
The air filter not only helps keep your unit running properly, it also helps clean the air inside your home of dust and other particles that could contribute to your allergies.
Fireplace SafetyFireplaces can be real statement pieces in your home, and offer the benefit of warmth and coziness. They can be huge fire risks, though, when they are not cleaned and inspected regularly. Both wood-burning and artificial fireplaces that have a chimney or piping need servicing every season.
Wood-burning fireplaces should have ash and soot cleaned, and the chimney and flue should be inspected to ensure there is nothing creating a blockage. Artificial fireplaces need regular dusting, which should include any removable logs and the exterior covering you may use.
Portable HeatersSpace heaters are a great way to heat a room quickly, especially early in our winter season when the temperature often takes a lot of swings. They do pose a high fire risk, though, so you will need to use them wisely.
Space heaters should be run on a flat surface at least three feet away from any materials. Never leave them running while you sleep, and always plug them directly into a wall outlet. Anything with a heating element requires a high power load that extension cords are not designed for.
Teach your children how to stay safe around space heaters and other heating units. Install child proofing that will keep the youngest and the furriest safe. One single accident can leave your home in complete chaos. Enjoy the cozy season with a fuzzy blanket and the security of knowing your home is fire-safe.
If you experience fire damage this season, give us a call at SERVPRO of Cape Girardeau & Scott Counties for immediate assistance. We’re here 24⁄7 when you need us!
Protect Your Home From Water Damage in the New Year | SERVPRO® of Cape Girardeau & Scott Counties
1/10/2023 (Permalink)
Have water damage in your home? Contact SERVPRO of Cape Girardeau & Scott Counties for quick and professional restoration.
A new year means new possibilities and the opportunity to plan for big and small projects that will make life just a little easier. This year, let one of the small projects you focus on be protecting your home from water damage by adding simple changes into your regular routines.
Water is one of the top ways homes are damaged, and a hole the size of pinhead can cause extreme damages overtime. Make a resolution to protect your home and avoid the need for costly repairs.
What Causes Water Damage?In order to prevent water damage, you need to understand how it starts. Water leaks can come from inside the home or outside of it.
Gutters and heavy rains are two of the common sources from outside, while bathroom fixtures and large appliances are often leak sources from inside.
When pipes wear out or caulk around doors and windows break down it can lead to excessive moisture. Left unattended, this buildup of moisture can lead to mold growth or even cause rotting in your floors and walls.
If an appliance with a water source begins to leak, it can cause rusting or even a complete failure if the drip affects electronic components of the appliance. The faster you are able to catch a problem where it starts, the more you can decrease the risk of damages.
How to Prevent DamageA little bit of water can do a whole lot of damage, but you can take steps to prevent total disasters. Finding a leak early will always be the best way to stop damages, and by adding preventive steps to your regular routines, catching an issue quickly will be simple.
To find water where it shouldn’t be, check your bathroom and kitchen for signs of mold growth or wet spots. The next time it rains, make it a point to run your hand around window seals to feel for moisture. Give the kids a reason to ask what you are doing by sniffing your home for musty odors.
Keep a close eye on your roof once a month or after a wind event to check for missing or loose shingles. In our moist environment, you should also note any soft spots in your roof that could lead to damage in your attic.
Make sure your gutters and downspouts stay clear year-round so that water can flow away from your home during a storm.
Living near the Mississippi River means we are consistently keeping an eye on river levels. Use your landscaping to ensure water is flowing away from your home and into the proper drainage channels in order to aid in flood maintenance. Add soil to increase the grading and sloping in your yard as needed.
Adding these simple steps into your everyday life can mean mitigating potential damages from water and saving yourself from the need for costly repairs. Plus you can feel great about finally making a resolution you kept!
Have water damage in your home? Contact us for fast, professional restoration back to preloss condition.
SERVPRO Can Handle Odor Removal | SERVPRO® of Cape Girardeau & Scott Counties
1/9/2023 (Permalink)
If you experience an odor or any other damage inside your home, call SERVPRO of Cape Girardeau & Scott Counties day or night.
SERVPRO’s network of experts across the country offer cleaning and restoration services that will meet the needs of every home and business after they have been affected by mold, water or fire. You may not realize that odor removal is another professional service that we are available to handle the moment you need it.
When it comes to handling damages after a disaster, the road to recovery may become long, tedious and full of stress. The way your home smells once all is said and done might be the last thing on your mind.
Unfortunately, with every kind of a disaster, there is usually an odor issue that comes along with it. Even a home that looks sparkling clean and bright and new could have hidden smells that will only persist if remediation isn’t handled promptly.
If you spend most of your days wondering where that smell is coming from, it might be time to call in the pros and kick odors out of your house permanently.
Odor Removal TechniquesOdors are caused by airborne chemicals, gasses and other tiny particles. The source of the odor will need to be removed, and then a mixture of deodorization techniques and various products can be employed in a scientific fashion to wipe the smell out completely.
Some of the products that are commonly employed in odor removal include:
Masking agents. Masking agents do not remove odor; instead, they cover the smell in order to allow our professionals to work in a more pleasant atmosphere as they execute their plan to eliminate the odor altogether.
Filtration agents. Highly absorptive compounds are often employed on soft surfaces like furniture and building material to such the smell out. They also trap and filter odors in the air.
Disinfectants and sanitizers. These products kill odors at the source by eliminating bacteria and fungi that are responsible for releasing the smelly air particles.
These are not the only techniques or products that will be used in the process of remediating odors, but they are commonly used in the restoration process.
The Signature 4-Step ProcessThe process SERVPRO uses for removing odors has four main parts:
1. Remove the source. Odors cannot be eliminated until the source has been identified and removed. Our experts will first seek out the source in order to stop the spread of the smell.
2. Clean residue from surfaces. Once the source of the smell is removed, anything affected will need to be thoroughly cleaned and deodorized in order to stop the unpleasant smells.
3. Recreate what caused the odor. When we are ready to deodorize, we will deploy it in a similar manner as it was originally caused in order to penetrate all the same surfaces. This means that if the odor is a result of smoke damage, we will use “deodorizing smoke” to eliminate it.
4. Seal exposed surfaces. When a space has had a significant event, sealant may be necessary to block odors rather than remove them. This step is used when odor removal becomes too costly or is not practical to complete.
Effective odor removal will always require fast action. If your home or business faces an emergency situation that leaves behind nasty smells, we can respond quickly to mitigate extensive and deep damages. SERVPRO of Cape Girardeau and Scott Counties is locally owned and operated, which means we are just around the corner when you need us.
If you experience an odor or other damage inside your home or business, call us at any time, 24⁄7. We have the training and equipment to quickly get your property back in operation.