Photo Gallery

Wait, is He Legal To Drive Yet?! Going for a Ride on the Wild Side

Wait, is he legal to drive yet?! This is a photo of one of our SERVPRO of Cape Girardeau & Scott Counties' heroes, while in North Carolina, helping out with Hurricane Florence. One of our happy customer's grandson wanted to give our hero a ride in his car, so they went for a cruise in their backyard. They were going for a ride on the wild side. Why SERVPRO of Cape Girardeau & Scott Counties? Our heroes know how to work hard -- and play hard. As a result of the storm, our heroes helped restore this customer's residential property back to "Like it never even happened." This is one reason we are right for your home or business. 

Throw in the "Tile"

Why SERVPRO? Our heroes know how to get the job done, and we get it done right the first time. From fire damage to water damage to storm damage to mold remediation to cleaning services to pulling tile, we give it our all every day. We don't throw in the "tile". Any job we do, we do it satisfactorily. This is just reason (and there is more!) why SERVPRO is right for your home and business needs.  

Customer Appreciation

Why SERVPRO? SERVPRO of Cape Girardeau & Scott Counties loves and appreciates their customers. And we always want to show our appreciation and gratitude via customer appreciation events and more. This is a photo from a fun Paint, Wine & Sparkle event we sponsored. It was well-perceived, a great turnout, and everyone had such a great time.  

Boost Employee Morale

It's always good to boost your employee morale. You can accomplish that a number of fun ways. In this photo, you see three of our heroes standing in front of our hero van posing for a photo opp since they were the winners of prizes. Why SERVPRO? SERVPRO of Cape Girardeau & Scott Counties continuously boosts our employee morale. We want them to be the best heroes they can be so they can be the best heroes for our customers. 

Our Heroes' Trucks

SERVPRO of Cape Girardeau & Scott Counties' heroes can be at your home or business day or night -- even if there is a cool phenomenon going on. Take a look at the sky. One of our heroes captured this awesome photo. Why SERVPRO? We can be at your home or business, no matter the time of day or night, in your time of need.   

SERVPRO of Cape Girardeau & Scott Counties Gives Back to Cape Girardeau, MO

Why SERVPRO? SERVPRO of Cape Girardeau & Scott Counties continually gives back to our local community. One of the individuals pictured here is Richard Hastings, who is the owner of SERVPRO of Cape Girardeau & Scott Counties. He has a big heart and gives back to our local community -- just like the rest of our heroes here. Giving back to others is one reason why SERVPRO is right for your home or business. 

SERVPRO First Responder Bowl

Why SERVPRO? We fully support First Responders. One epic effort we did in 2018 was we sponsored the first-ever SERVPRO First Responder Bowl. As a result, all First Responders (Police, Fire, EMTs) received free tickets to the big game day December 26, 2018, at The Cotton Bowl in Dallas, Texas. SERVPRO of Cape Girardeau & Scott Counties delivered special marketing packages to First Responders, and they loved them. This is just reason why SERVPRO is right for your home or business. 

Broken Pipe in Hospital

This hospital in Cape Girardeau had a fitting on a pipe that broke. The loss occurred on the 4th floor. Pictured is wet carpet in a doctor's office. When a pipe bursts in a large medical facility, it can not only affect multiple floors, but it can slow employees down. In a hospital, that's definitely not good. SERVPRO of Cape Girardeau and Scott Counties has the resources to handle any size water damage. Feel confident when you call us that we will get your business up and running as quickly as possible.

House Fire in Jackson

This home fire occurred on the outskirts of Jackson, MO in Cape Girardeau County. SERVPRO of Cape Girardeau & Scott Counties got the call and responded. Would you know what to do if you came home to a fire damage this severe? Having a fire in your home can be traumatizing, and we know that. We want to make the process as easy for you as possible.

Moldy Basement in Sikeston

This treadmill is covered in mold because of a damp basement. A washing machine overflowed causing a water damage in the basement. Without proper drying, mold resulted. SERVPRO of Cape Girardeau & Scott Counties was able to help this Sikeston homeowner by properly mitigating the mold. If you have a basement that is unoccupied most of the time, do not forget to check occasionally for wet spots or mold problems.

Mold due to Water Damage

This is an example of what can happen when a water damage is not properly mitigated. This basement suffered from a water damage and was not dried out properly, resulting in mold. This is a fireplace screen that is speckled with mold because the moisture in the basement was so high. 

Busted Attic Pipe in Rental Property in Cape Girardeau

We performed water mitigation services for this rental unit whose tenants were college students and are away on break. There was a pipe that burst in the attic, migrated down into the kitchen on the main level, and then migrated into the basement. There was floating floor that was also affected. Disasters are never planned, so have our number on speed dial: 573-339-1948.

Broken Sprinkler System in Cape Girardeau

This 7,000 square feet commercial building in Cape Girardeau had a sprinkler system break in the attic. There was two inches of standing water in the hallways when we arrived. The ceiling was also falling in. Lots of vinyl flooring, baseboards, and drywall were wet, also. Our team came in and helped mitigate the damage.

Busted Pipes in Benton

This church parsonage in Benton, MO had multiple pipes break causing flooding throughout the home affecting 8 rooms and 2 floors. We were able to work with church and mitigate at their convenience. Our number one priority is the customer's concerns. We want to do what is right for you and what you want. If you are not sure how to handle a water damage disaster like this, don't worry. We will walk you through it.

Frozen Pipe Burst in Scott City

This home in Scott City, MO was the victim of a busted frozen pipe. Frozen pipes are a common winter problem. Make sure you know where to find help when you need it. SERVPRO of Cape Girardeau & Scott Counties is trained to mitigate disasters like this. We are trained to restore your property and work with your insurance providers to help make the mess "Like it never even happened." For tips on how to avoid your own winter disaster, click here.

Apartment Fire

Fires are common during the winter season. This apartment complex suffered from a severe fire affecting multiple units. Our highly trained SERVPRO team is here to help situations like this as if "it never even happened." Our local office is in Cape Girardeau, MO, and we service all of the surrounding area.

House Fire in Cape Girardeau

This debris is from a house fire in Cape Girardeau, MO. The cause of the fire was an electrical malfunction. Depending on the severity of the fire, our restoration process may include an inventory pack-out where we, along with the homeowner and insurance adjuster, determine what items are salvageable, and we take them back to our warehouse to clean. We do whatever we can to help our customers deal with the tragedy of a fire.

SERVPRO's Relief Effort in Texas

There are lots of feet on the ground in Texas helping with the Hurricane Harvey relief effort. Our franchise has joined hundreds of franchises from across the country to help those affected by the devastating storm.

Our Equipment Being Put to Use for Harvey Relief

Our owners, Richard and Sandy, spent their Labor Day weekend hauling equipment down to Corpus Christi, Texas to help with Hurricane Harvey relief. They took 30+ dehumidifiers and 100+ air movers.

Devastation from Hurricane Harvey

We have a crew in Port Arnasa, Texas to help with Hurricane Harvey recovery. A lot of storm damage is visible from this roof shot. Our crew will be helping locals recover from this disaster.

Flooding in the Cape Girardeau Area

We started May 2017 off with a storm that lead to flooding throughout the heartland. We serviced over 20 customers in a period of three days. Pictured is our team gathering before the 8AM meeting to devise a plan to take care of our long list of anxious customers.

Commercial Fire Damage

This fire damage occurred in a commercial factory. The building is a rabbitry, housing hundreds of rabbits. Our crew carefully worked around the rabbits as to not disturb them.

How it was cleaned

We properly assembled scaffolding so that we could reach the ceiling and tops of the wall to clean them. To remove the soot, we first used our dry sponges to remove the top layer of residue. The result of dry sponging is what you see in this picture. After we dry sponged the surface, we use our wet cleaning method with our SERVPRO products to remove any remaining soot. 

Mold in Perryville Home

This photo shows some substantial mold growth on the walls and the carpet. While the house was unoccupied, the water heater blew out and there was substantial water damage in the home. The water unknowingly sat there for a couple of weeks.As a result, there was visible mold on the ceilings as well as other areas throughout the home. 

Sewage Backup in Perryville Home

No one wins with a sewage backup. It's bad enough when it happens in the bathroom, but when sewage starts to take over the rest of your living space, it's even worse. This Perryville homeowner called the professionals at SERVPRO of Cape Girardeau & Scott Counties to cleanup the sewage and make it "like it never even happened." We gladly service the Perryville community.

Mold Damage in Sikeston

This home in Sikeston had a large amount of mold. At SERVPRO of Cape Girardeau & Scott Counties, we are trained in proper mold remediation. Not only do we keep in mind the health and safety of our customers and employees, but we have the know-how and ability take care of your mold and make it "Like it never even happened." 

Wet Basement in Scott City

This customer in Scott City discovered water in the basement. SERVPRO of Cape Girardeau & Scott Counties specializes in cleaning up flooded basements and we are happy to service the Scott City community.

Black Mold in Cape Girardeau

Black mold, or Stachybotrys chartarum, can often cause allergen or irritant problems. This Cape Girardeau house had some minor mold problems on the surface of the walls, but behind the walls, was a large case of black mold. SERVPRO of Cape Girardeau & Scott Counties was able to remove the mold and contaminated mold materials and clean the area back to a safe, healthy environment.

Kitchen Fire in Jackson, MO

Kitchen fires can be scary, especially because it usually means there's someone cooking when it starts. Because kitchen fires can be traumatic, SERVPRO of Cape Girardeau & Scott Counties understands the importance of making the space seem "Like it never even happened." Let us help you put your life back together.

Gameday in Seattle

SERVPRO® held it's 48th Annual Convention in Seattle, WA June 24-28, 2017. This photo is from the Awards Banquet where the Top 100 franchises were honored. There was entertainment by comedian Jonnie W that kept us laughing with his Nashville charm.

Water in the Ceiling in Jackson

Water damages can affect multiple levels of a structure. If it happens on a higher level, water can seep into the floor and through the ceiling to the next level. Rainwater can also make its way through roofs to cause a wet ceiling. When that happens, be careful with lighting wires and other forms of electricity because they may be damaged and can be an electrical hazard. As you can see, this Jackson, MO home had a wet ceiling right around a light fixture and needed to take precautions.

SEMO Red Cross Celebration

On June 8, 2017 the Southeast Missouri Red Cross hosted a luncheon to celebrate their 100 years of service in the Southeast Missouri area. Several, well-qualified, volunteers were honored. SEMO's Women's Basketball also spoke about how she wants her players to give back to the community. It was a wonderful luncheon honoring the work that the Red Cross does. SERVPRO® is a proud partner of the Red Cross to help victims of tragic events.

Mold Growing on Highway Road Sign

A road sign can be one of the most important representations of your business. It's the first impression of your brick and mortar building. Therefore, it should look clean, well-maintained, and professional. This business knew that mother nature was getting the best of their road sign, so they called SERVPRO of Cape Girardeau & Scott Counties to help "Like it never even happened." With our broad range of chemicals and equipment from which to choose, we have many options for combating your mold needs. In a matter of minutes, this road sign was completely transformed. Now this highway road sign looks clean and professional, making a good impression for their business.

Heartland Home & Garden Show 2017

We had a booth at the 2017 Heartland Home & Garden Show at the Show-Me Center. We had a drawing for a deep-fryer, fitness tracker, and 48" Smart TV for guests to win. Since it was the first weekend of March Madness, we had the Smart TV on display showing Rounds 1 and 2 of the NCAA Bracket. We also had a before/after duct cleaning example that caught many people's attention. Spring is a great time to get those ducts cleaned! It was a great weekend, and we enjoyed getting to meet people in the community.

Joining SEMO's President's Council

Owners Richard and Sandy Hastings attended the President's Council Banquet on Friday, February 17, 2017 at Southeast Missouri State University. They were invited as guests because they are now a part of the President Council at the University. The Hastings are very active in the community and enjoy contributing and watching it grow.

Sprinkler System Rain Storm in Piedmont, MO

At a Christian camp in Piedmont, MO, a sprinkler system malfunctioned and rained throughout their 12,000 square foot cabin that has 96 beds. It's a fairly new facility made with various types of real wood throughout the cabin. This photo is of our equipment drying out these cedar bunk beds.

Specialty Drying Equipment

This Injectidry unit is one of our specialty drying machines. In this photo, it is being used in a reception area at a large commercial water loss in Scott City, MO. This type of equipment is used to get direct air blowing behind the drywall or flooring without having to do excessive demolition in the process. Here, it was used so that the ceramic tile could be saved.

Strip and Wax in Sikeston

This banquet center in Sikeston, MO called us to perform a strip and wax in their facility. This photo is an in-process photo. You can see where they tile has been stripped of its previous wax and now it is being cleaned before laying on a fresh layer of wax.

Holiday Office Party 2016

On Wednesday, December 21, 2016, SERVPRO of Cape Girardeau & Scott Counties had a private office lunch at Ray's of Kelso to celebrate Christmas. We also played a fun saran wrap ball game that had lots of interesting prizes! We would like to thank all of our employees for their hard work. We couldn't do it without them! Merry Christmas!

Brand New 2016 ProMaster

Christmas came early at SERVPRO of Cape Girardeau & Scott Counties! As of December 15, 2016, we have a brand new 2016 Dodge Ram 3500 ProMaster! It is also equipped with a brand new truck mount. We are very excited about our new addition! It will help us be more efficient at water losses and carpet cleanings. Keep an eye out for this bad boy on the roads in Cape Girardeau, Jackson, Perryville, Sikeston, Charleston, East Prairie, Chaffee, Scott City, Marble Hill, Benton, and other areas in Southeast Missouri!

FSRT Class

Stormy and Blaze snuck in on the FSRT course we hosted December 6-7, 2016. SERVPRO offers IICRC training—an international standard—so that our technicians can be well-educated in what they do. This is a Fire and Smoke Restoration Technician course where we learn the proper soot and odor removal procedures to make your property look "like it never even happened." You can be confident with the training we receive.

All In Team Effort on a Saturday

On Saturday, October 8, 2016. Our crew got a phone call at 6:20AM for a large commercial water loss in Cape Girardeau, MO. Two crew members showed up on site at 8AM and immediately knew they needed backup. Calls went out to the rest of the team. Eleven SERVPRO of Cape Girardeau & Scott Counties showed up to help, ranging from production crew, to managers, office staff, and owners. These people gave up their Saturday to help each other out. Many hands make for a lighter load. We're All In!

CE Courses for Insurance Professionals

On Wednesday, September 14, 2016, SERVPRO of Cape & Scott Counties September hosted a CE Course! General Manager Brian McCallister taught the room full of insurance agents about Ethics.

This course was FREE and we'd love to see you at our next one!

Power Outage at SEMO

On Wednesday, August 31, 2016, Southeast Missouri State University had a massive power outage to one of their dorms that affected 51 students. The outage was predicted to last 14-16 weeks, and those students needed to find other housing options. SERVPRO of Cape Girardeau & Scott Counties took over and donated some empty boxes for the students to use to pack their belongings as well as some snacks.

St. Louis Cardinals Game

On Sunday, August 28, 2016, the owners treated employees to a St. Louis Cardinals baseball game. The Cardinals played the Oakland Athletics and ended up losing. It was still a beautiful (but hot) day for baseball!

Cops and Hawks Bowl

The Cape Girardeau Police Department and SEMO Redhawks football team played a friendly game of flag football to raise money for Backstoppers. In light of recent events, this game promoted healthy relationships between law enforcement and the community.

Gift for Baby Landers

The office got crew member Richard Landers and his wife Sarah a baby basket full of goodies as they await the arrival of their son Heath.


UPDATE: Heath was born on August 16, 2016.


Sandy Hastings, co-owner, showed up at a workcite on a hot and humid August day to help haul enough trash to fill this 40-yard dumpster. She came just to make the crew's workload lighter and to finish the job quicker. Great leadership starts with an attitude of service.

Disaster Recovery Team in Fulton, MO

Last week we got a call from SERVPRO of Jefferson City saying they were in need of some extra help. With a building struck by lightning along with several flooded buildings from five inches of rain they received in an hour's time, it was time to call for backup. SERVPRO of Cape Girardeau & Scott Counties sent several crew members to work over the weekend and some are still there. SERVPRO's Disaster Recovery Team is always availble so that no disaster is ever too big for us to handle. SERVPRO is faster to any-sized disaster and is ready for whatever happens. "Like it never even happened" only happens here.

Library Struck by Lightning

Our General Manager and two crew members from SERVPRO of Cape Girardeau & Scott Counties have been in Fulton, MO helping a fellow SERVPRO franchise for almost three weeks helping with a large loss. Multiple buildings on site had flood damage from a recent storm. This particular picture is an action shot of the work being done in the library that was struck by lightning and had smoke damage throughout the entire building and all of its contents. The crew has cleaning stations for books to stay efficient and organized. 

Team Eric

We wore our Team Eric shirts today to support our Production Manager Eric Cathcart as he undergoes surgery for his colon cancer today (July 2016).

UPDATE: Eric's surgery went really well, and his cancer is gone!

A Thanks to the Cape Girardeau Fire Department

We dropped off some goodies for the Cape Girardeau Fire Department on the 4th of July. Thanks for your commitment to serving your community!

Perryville, Missouri Chamber Annual B2B Expo..

A fun evening at the Robinson Construction Event Center. Our dirty & clean duct display turned some heads.

Pizza with the Cape Girardeau Police Department

SERVPRO of Cape & Scott Counties is proud to support our Cape Girardeau Police Department. Captain Jack Wimp along with Sandy Hastings and Audrey Lorch sharing great pizza!

Sikeston Lion's Club Golf Tournament

We were excited to be at the Sikeston Lion's Club Golf Tournament. It was a great way to start out 2016! Did you know that SERVPRO® is a National Sponsor of the PGA Tour?

Jackson Missouri Chamber Of Commerce/Golf Tourney

Our green cart matches the green. Great day!

Jackson Missouri Chamber Of Commerce/Golf Tourney

Some of our good friends at the course!

Jackson Missouri Chamber Of Commerce

Membership drive for the Jackson Missouri Chamber Of Commerce...

The Silver Pluger

What a beautiful February day at the annual 2016 polar plunge to help with our area special olympics. Thank you for your particapation, Natalee Lorch, and bravery to plunge for the cause!! Natalee plunged for SERVPRO of Cape Girardeau & Scott Counties and won 2nd place and a silver plunger for being "best dressed" at Lake Boutin in Trail of Tears State Park.


John Lennon is the SERVPRO mascot at the Polar Plunger event to support Special Olympics.

2016 Polar Plunge

SERVPRO of Cape Girardeau & Scott Counties was a proud sponsor of the 10th Annual Polar Plunge for Special Olympics Missouri. The even was cold but a lot of fun! We even took home the Silver Plunger Award!

Bowling/Birthday Party

We had the whole bowling ally sing "Happy Birthday" to our GM Brian McCallister. 

2015 Membership drive

Jackson Missouri Chamber of Commerce

Jackson Police Department Annual Golf Tournament

Great job on the course today! The rain did't stop us!