Every Day is Gameday

7/7/2017 (Permalink)

Storm damage and flooding cleanup is one of our big games, but we've put in the practice time to make your storm damage "like it never even happened."

Data drives decisions. Just like sports teams study video footage of themselves and their opponents, we study our performance in the field and in the office to learn how to better ourselves and beat our opponents. Serving our customers is the most important thing we can do. That’s our game. We want to treat every day like gameday because we know that the customer doesn’t care how well we did on our last job, they only care about how well we took care of them. We want to treat each job like the “big game” because to the customer, it is a major event in his or her life.

When major storms happen, we put on our game face, devise a plan of action, and take the field. SERVPRO® works together—across the country—to make sure that whoever is affected by flooding or a major storm has the help they need. While entire communities may be underwater and suffering damage, we want each customer to know that their needs are our priority and they are important to us. We want to do everything in our power to help them see the light at the end of the tunnel and that we want to help them put their lives back together.

SERVPRO® just held its 48^th Annual Convention in Seattle at the end of June. Our owners attended to learn how they can better help Cape Girardeau, Jackson, Sikeston, Perryville, and all the surrounding towns. There were presenters, speakers, and workshops to help motivate our teams and provide them with new gameday strategies. Victories were also celebrated with honors and awards. It was a great reminder that we should always treat every day like gameday.